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3.7

Based on 86 opinions finded in 2 websites

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Nº 557 in 813 in Derby

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score

comment_iconOpinions

late no communication as tried ringing for update no answer.. rubbish service and customer service.. will never order from there again cheaper and better service and dominos

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Carl . 2024-07-29

MORE AT Just Eat

food is great, always loved the cheese bites pizza. drivers are also incredibly nice and have great energy

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James . 2024-07-27

MORE AT Just Eat

Delivery over half an hour after the latest part of the delivery time slot

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Kate . 2024-06-28

MORE AT Just Eat

Always good in testes and always good in service.

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Seema Sharma . 2024-05-31

MORE AT Google

Consistent high quality food every time at this Pizza Hut Take Away outlet on Nottingham Rd, Chaddesden, Derby ... food cooked in a timely manner, nice size large pizzas cooked evenly throughout, excellent all round customer service, friendly, service with a smile, if you ask staff they will explain all the deals on at the time of your visit, all staff including Karl & Himanshu are both excellent representatives of The Pizza Hut Take Away brand & great ambassadors for the take away food & hospitality industry. Well done 10/10.

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Sid Patel . 2024-05-31

MORE AT Google

The food arrived and it was cold so had no choice but to microwave it. Never tastes the same after that.

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kev . 2024-04-28

MORE AT Just Eat

Always made well, delivered fast & hot, friend like service

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Desmond Grant . 2024-04-27

MORE AT Google

Always find the food hot and delicious. Added bonus the food is always delivered quickly.

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James Muldoon . 2024-04-24

MORE AT Google

These guys wanted an extra £10 to deliver. Don't bother

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pimpdaddydarren . 2024-03-19

MORE AT Google

Card only, couldn't make a purchase

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Daniel Wood . 2024-01-26

MORE AT Google

Very good food and reasonable price 👌

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Vinod Kumar . 2024-01-08

MORE AT Google

Brilliant service from ordering to delivery

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Julie . 2023-11-23

MORE AT Just Eat

Absolutely lovely , still nice and hot , tasted amazing

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pam . 2023-11-19

MORE AT Just Eat

Nice and hot lovely food , should go teach macdonalds how to do it !!

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pam . 2023-11-14

MORE AT Just Eat

Deliver driver was lovely and food was spot on

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Sophie . 2023-09-06

MORE AT Just Eat

Food was at least 30 minutes late. Tried to ring them but no answer on the first few occasions although I did eventually get through. When the order eventually arrived, an item was missing which the driver went back for and also brought some ice cream as an apology for all the issues .Not the first time I've had delivery issues with this Pizza Hut.

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Chris . 2023-08-23

MORE AT Just Eat

Amazing restaurant. Forgot to order extra dips, phoned up and they gave us the for free! Lovely staff, amazing food and will definitely be ordering again. Thank you pizza hut

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Samantha Wheatley . 2023-04-29

MORE AT Google

Decent pizza, service worked hard to get through a lot of our orders. For some reason didn't allow one of their collection specials, hence 4 stars

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Iain Lee . 2023-04-14

MORE AT Google

My delivery driver was so lovely. His smile made my day!

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clara . 2023-03-27

MORE AT Just Eat

Manager really friendly and the margherita pizza is to die for!!! Solid 5/5, definitely best pizza in Derby 🍕🤤👍

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Samir Patel . 2023-01-31

MORE AT Google

Collected from here on the way home, friendly staff and the order was just ready as I walked in. Great pizza!

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Chris Jackson . 2023-01-29

MORE AT Google

I had ordered food on the just eat app and when my order cam through it told me that it would come between 8.25 to 8.45 I was ok with the time after ten minutes I had checked the app and it said the order was confirmed. I then waited 15 minutes and had checked the app and it said the same when it should have told me it was on the way but did not .when the food arrived it was warm but there was no ice cream so I went to speak to the man that delivered it and he said that he dosent have it and would go back and collect it for me after 20 minutes of waiting they arrived with the ice cream.

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Cai . 2023-01-23

MORE AT Just Eat

Great food, great service. Delivery driver top class!

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Will . 2023-01-16

MORE AT Just Eat

Great food, great service, can't ask for any better

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Steven . 2022-11-21

MORE AT Just Eat

I thought this was better than dominos how wrong was I food turned up late driver never gave a care 30 minutes late food was cold just deleted they’re app never going to order again

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Clive Smith . 2022-09-17

MORE AT Google

Where can I start? The lovely delivery driver and the very kind man on the end of the phone at the restaurant literally saved the day. But there were concerns- that were not their fault. The food took an hour and 15 mins to arrive. So I called to see where it was… that’s when I discovered that although the order was close by, there were missing items… I had a family of 9 including hungry kids waiting for food. When it arrived the delivery driver said there was was one portion of potato wedges short. So I told the helpful man on the phone and he said he would send them out. On getting the food inside, it was actually the two garlic breads that were missing. I could not face another phone call so I left it. The late wedges finally came after everyone had already finished the food. They made amends by sending two tubs of Ben and Jerry’s which was welcomed by the kids. I appreciated the gesture but would have preferred the food on time and all together. I felt sorry for the person at the end of the phone and the driver who was very apologetic, but really for a brand like Pizza Hut this was disappointing- they only had two drivers working last night and they were clearly struggling.

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Kim . 2022-07-15

MORE AT Just Eat

This is my first time ordering from Pizza Hut.. I ordered a pizza and a garlic dip which i had to pay extra for and was charged for.. but didn’t receive, i also ordered a Cadbury’s chocolate cookie with ice cream.. i didn’t receive the ice cream.. not all that happy with the pizza as it was quite dry..

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Diane . 2022-07-02

MORE AT Just Eat

Great pizza for pretty good price

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Bartosz Sorokin . 2022-02-18

MORE AT Google

Gross, undercooked, tasteless pizza, greasy box that stinks, polite staff, but try and get a refund online.... Impossible, the negative reviews on here are totally justified, I would never return to this joke of a company.

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Mike Wilson . 2022-02-16

MORE AT Google

Great food and really friendly delivery driver

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Kieran . 2022-01-18

MORE AT Just Eat

The pizzas look good but thats it. Cardboard in texture with very little tomato sauce base. Save your money and go dominoes in chadd instead.

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Mat Baldwin . 2021-11-01

MORE AT Google

great service and wonderful pizza

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Sarah . 2021-10-22

MORE AT Just Eat

The delivery man was very polite and kept me safe. Pizza was hot. Always get very good service from here.

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Angela . 2021-09-26

MORE AT Just Eat

Just eat order not processed on arrival because no one was watching the seperate order system

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Bryan . 2021-09-02

MORE AT Just Eat

Food was amazing delivery was on time and efficient thank you.

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Emily . 2021-08-29

MORE AT Just Eat

Sent normal cookie dough instead of salted caramel and missed off the sauces that ordered extra. Was also very late. Pizza was ace though but the chicken strips were undercooked and very soggy - ah well

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Hannah . 2021-08-18

MORE AT Just Eat

They have shut all the local resurants

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Nigel Robinson . 2021-05-17

MORE AT Google

The guy who installed the new routed was fantastic!

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Gareth Phillips . 2021-05-10

MORE AT Google

I pod to have an extra topping that I didn’t get

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Michela . 2021-02-11

MORE AT Just Eat

No jalapeños on the pizza when I asked for jalapeños

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Conor . 2021-01-16

MORE AT Just Eat

The pizza was bland and had hardly any toppings on. Very dissatisfied and very expensive

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Dave . 2020-10-06

MORE AT Just Eat

Nobody answers phone. Food still not here 95 minutes later. Unfair. I dont mind with the situation but at least tell us it will be over a hour and half.

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Matthew Taylor . 2020-04-10

MORE AT Google

Pizza hut taste and quality in the comfort of your own home! Not that I have problems, but I have ordered delivery from this branch and also gone in the shop to order and take away now! Shop staff are friendly and quick to acknowledge the customer. They explain any deals to suit your order requirements and, just like the deliveries, service is quick. Always love a pizza hut, whether its in one of their many restaurants, as a delivery or collected yourself!

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Michelle Knox . 2020-02-03

MORE AT Google

Excellent customer service, pleasure. Food also good.

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Ka Ha . 2020-01-25

MORE AT Google

Pizza hut franchise so not everything is on the menu, which is a shame. Usually good though.

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juliet hayward . 2019-06-01

MORE AT Google

Not my cup of tea sorry but staff were great

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Sharon Katinas . 2019-01-29

MORE AT Google

Ordered 2 Large Pizzas! 1. Pepperoni Pizza 2. Chicken, Sweetcorn, Onion & Pineapple Pizza. Pizzas arrived in good time, 2nd pizza had MUSHROOMS on And i asked for STUFFED crust, not a tiny bit of cheess lining. Worst part is nobody in my househole likes mushrooms and I am allergic..... we were so annoyed we could not even eat any of the damn pizzas, waste of time, money and now had to order elsewhere as we were hungry! Ridiculous!

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Jamie King . 2017-12-30

MORE AT Google

Very poor customer service. We ordered two large pizzas along with side orders, spent around £45. After taking a bite of my first slice, I had to pull out a long hair from my mouth. After ringing and complaining, we were told they were not going to replace the pizza as we couldn't return a whole pizza despite me only taking one slice. After having to argue my point to the manager on the other side of the phone they sent out a replacement to which we gave back the old pizza with the hair in a envelope clearly so they could see. We were told a manager was to contact us back the next day and nothing has come of it. Very upset. Will not be ordering from here again.

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Carla Rafferty . 2017-12-13

MORE AT Google

Despite nationwide advertising that all Pizza Huts now offer vegan pizza, when I phoned up the Chaddesden Pizza Hut to order, I was told that they DON'T offer vegan pizzas or vegan cheese. Very disappointing and misleading.

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S. Proctor . 2017-12-05

MORE AT Google

Swietna pizza. Zawsze swieze skladniki i szybka dostawa.

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Miroslawa Szczesniak . 2017-10-11

MORE AT Google

Been eating out at Pizza Hut for over 20 years. 5 stars well deserved. Use mobytap on your smartphone and leave a video review for this place.

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Moby tap . 2017-09-07

MORE AT Google

Total disappointment. Food initially came on time but the 2 sides were wrong. Phoned up and guy on the phone was polite, apologised and said the correct sides would be 15 minutes, waited an hour still no sides. Phoned again and said would be 3 mins. Didn't come for about another 20 mins. Meanwhile one of the pizzas was fine but the other was so oily, literally smelt of oil and all you could taste was oil! Waited till today because sometimes pizza tastes better the next day, it tastes even worse just pure oil. We literally nearly spent £30 and were given the total run around. We wasn't offered anything for our trouble and definitely won't be ordering from here again. Dominoes is 10 times better. All together Was about 2 hours from ordering that we finally got the last of our order. Was supposed to be treat night from our diet and was a total waste of calories!

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KASH back . 2017-04-26

MORE AT Google

Good food and quick delivery. Impressive service

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Naeem Ahmed . 2017-01-08

MORE AT Google

Rang over the phone, the person was very polite and a very easy and fast order. Was expensive but ringing over the phone you get 50% off on orders over £25 which was brill. Food arrived in 40 minutes as stated and food is freshly cooked and still piping hot when opened. I have used this Pizza Hut delivery more then once and never had a problem.

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N . 2017-01-04

MORE AT Google

Not good service took 1 and a half hours when finally arrived it was stone cold so sent it back and a new one was sent, so all in all two and a half hours I could have flown to Italy,

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Amanda malia . 2016-12-04

MORE AT Google

Pizza delivered or collected enough said

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Paul Davidson . 2016-03-27

MORE AT Google

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