Based on 86 opinions finded in 2 websites
Based on 86 opinions finded in 2 websites
Nº 557 in 813 in Derby
Opinions
late no communication as tried ringing for update no answer.. rubbish service and customer service.. will never order from there again cheaper and better service and dominos
Carl . 2024-07-29
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food is great, always loved the cheese bites pizza. drivers are also incredibly nice and have great energy
James . 2024-07-27
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Delivery over half an hour after the latest part of the delivery time slot
Kate . 2024-06-28
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Always good in testes and always good in service.
Seema Sharma . 2024-05-31
MORE AT Google
Consistent high quality food every time at this Pizza Hut Take Away outlet on Nottingham Rd, Chaddesden, Derby ... food cooked in a timely manner, nice size large pizzas cooked evenly throughout, excellent all round customer service, friendly, service with a smile, if you ask staff they will explain all the deals on at the time of your visit, all staff including Karl & Himanshu are both excellent representatives of The Pizza Hut Take Away brand & great ambassadors for the take away food & hospitality industry. Well done 10/10.
Sid Patel . 2024-05-31
MORE AT Google
The food arrived and it was cold so had no choice but to microwave it. Never tastes the same after that.
kev . 2024-04-28
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Always made well, delivered fast & hot, friend like service
Desmond Grant . 2024-04-27
MORE AT Google
Always find the food hot and delicious. Added bonus the food is always delivered quickly.
James Muldoon . 2024-04-24
MORE AT Google
These guys wanted an extra £10 to deliver. Don't bother
pimpdaddydarren . 2024-03-19
MORE AT Google
Card only, couldn't make a purchase
Daniel Wood . 2024-01-26
MORE AT Google
Very good food and reasonable price 👌
Vinod Kumar . 2024-01-08
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Brilliant service from ordering to delivery
Julie . 2023-11-23
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Absolutely lovely , still nice and hot , tasted amazing
pam . 2023-11-19
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Nice and hot lovely food , should go teach macdonalds how to do it !!
pam . 2023-11-14
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Deliver driver was lovely and food was spot on
Sophie . 2023-09-06
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Food was at least 30 minutes late. Tried to ring them but no answer on the first few occasions although I did eventually get through. When the order eventually arrived, an item was missing which the driver went back for and also brought some ice cream as an apology for all the issues .Not the first time I've had delivery issues with this Pizza Hut.
Chris . 2023-08-23
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Amazing restaurant. Forgot to order extra dips, phoned up and they gave us the for free! Lovely staff, amazing food and will definitely be ordering again. Thank you pizza hut
Samantha Wheatley . 2023-04-29
MORE AT Google
Decent pizza, service worked hard to get through a lot of our orders. For some reason didn't allow one of their collection specials, hence 4 stars
Iain Lee . 2023-04-14
MORE AT Google
My delivery driver was so lovely. His smile made my day!
clara . 2023-03-27
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Manager really friendly and the margherita pizza is to die for!!! Solid 5/5, definitely best pizza in Derby 🍕🤤👍
Samir Patel . 2023-01-31
MORE AT Google
Collected from here on the way home, friendly staff and the order was just ready as I walked in. Great pizza!
Chris Jackson . 2023-01-29
MORE AT Google
I had ordered food on the just eat app and when my order cam through it told me that it would come between 8.25 to 8.45 I was ok with the time after ten minutes I had checked the app and it said the order was confirmed. I then waited 15 minutes and had checked the app and it said the same when it should have told me it was on the way but did not .when the food arrived it was warm but there was no ice cream so I went to speak to the man that delivered it and he said that he dosent have it and would go back and collect it for me after 20 minutes of waiting they arrived with the ice cream.
Cai . 2023-01-23
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Great food, great service. Delivery driver top class!
Will . 2023-01-16
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Great food, great service, can't ask for any better
Steven . 2022-11-21
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I thought this was better than dominos how wrong was I food turned up late driver never gave a care 30 minutes late food was cold just deleted they’re app never going to order again
Clive Smith . 2022-09-17
MORE AT Google
Where can I start? The lovely delivery driver and the very kind man on the end of the phone at the restaurant literally saved the day. But there were concerns- that were not their fault. The food took an hour and 15 mins to arrive. So I called to see where it was… that’s when I discovered that although the order was close by, there were missing items… I had a family of 9 including hungry kids waiting for food. When it arrived the delivery driver said there was was one portion of potato wedges short. So I told the helpful man on the phone and he said he would send them out. On getting the food inside, it was actually the two garlic breads that were missing. I could not face another phone call so I left it. The late wedges finally came after everyone had already finished the food. They made amends by sending two tubs of Ben and Jerry’s which was welcomed by the kids. I appreciated the gesture but would have preferred the food on time and all together. I felt sorry for the person at the end of the phone and the driver who was very apologetic, but really for a brand like Pizza Hut this was disappointing- they only had two drivers working last night and they were clearly struggling.
Kim . 2022-07-15
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This is my first time ordering from Pizza Hut.. I ordered a pizza and a garlic dip which i had to pay extra for and was charged for.. but didn’t receive, i also ordered a Cadbury’s chocolate cookie with ice cream.. i didn’t receive the ice cream.. not all that happy with the pizza as it was quite dry..
Diane . 2022-07-02
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Great pizza for pretty good price
Bartosz Sorokin . 2022-02-18
MORE AT Google
Gross, undercooked, tasteless pizza, greasy box that stinks, polite staff, but try and get a refund online.... Impossible, the negative reviews on here are totally justified, I would never return to this joke of a company.
Mike Wilson . 2022-02-16
MORE AT Google
Great food and really friendly delivery driver
Kieran . 2022-01-18
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The pizzas look good but thats it. Cardboard in texture with very little tomato sauce base. Save your money and go dominoes in chadd instead.
Mat Baldwin . 2021-11-01
MORE AT Google
great service and wonderful pizza
Sarah . 2021-10-22
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The delivery man was very polite and kept me safe. Pizza was hot. Always get very good service from here.
Angela . 2021-09-26
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Just eat order not processed on arrival because no one was watching the seperate order system
Bryan . 2021-09-02
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Food was amazing delivery was on time and efficient thank you.
Emily . 2021-08-29
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Sent normal cookie dough instead of salted caramel and missed off the sauces that ordered extra. Was also very late. Pizza was ace though but the chicken strips were undercooked and very soggy - ah well
Hannah . 2021-08-18
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They have shut all the local resurants
Nigel Robinson . 2021-05-17
MORE AT Google
The guy who installed the new routed was fantastic!
Gareth Phillips . 2021-05-10
MORE AT Google
I pod to have an extra topping that I didn’t get
Michela . 2021-02-11
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No jalapeños on the pizza when I asked for jalapeños
Conor . 2021-01-16
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The pizza was bland and had hardly any toppings on. Very dissatisfied and very expensive
Dave . 2020-10-06
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Nobody answers phone. Food still not here 95 minutes later. Unfair. I dont mind with the situation but at least tell us it will be over a hour and half.
Matthew Taylor . 2020-04-10
MORE AT Google
Pizza hut taste and quality in the comfort of your own home! Not that I have problems, but I have ordered delivery from this branch and also gone in the shop to order and take away now! Shop staff are friendly and quick to acknowledge the customer. They explain any deals to suit your order requirements and, just like the deliveries, service is quick. Always love a pizza hut, whether its in one of their many restaurants, as a delivery or collected yourself!
Michelle Knox . 2020-02-03
MORE AT Google
Excellent customer service, pleasure. Food also good.
Ka Ha . 2020-01-25
MORE AT Google
Pizza hut franchise so not everything is on the menu, which is a shame. Usually good though.
juliet hayward . 2019-06-01
MORE AT Google
Not my cup of tea sorry but staff were great
Sharon Katinas . 2019-01-29
MORE AT Google
Ordered 2 Large Pizzas! 1. Pepperoni Pizza 2. Chicken, Sweetcorn, Onion & Pineapple Pizza. Pizzas arrived in good time, 2nd pizza had MUSHROOMS on And i asked for STUFFED crust, not a tiny bit of cheess lining. Worst part is nobody in my househole likes mushrooms and I am allergic..... we were so annoyed we could not even eat any of the damn pizzas, waste of time, money and now had to order elsewhere as we were hungry! Ridiculous!
Jamie King . 2017-12-30
MORE AT Google
Very poor customer service. We ordered two large pizzas along with side orders, spent around £45. After taking a bite of my first slice, I had to pull out a long hair from my mouth. After ringing and complaining, we were told they were not going to replace the pizza as we couldn't return a whole pizza despite me only taking one slice. After having to argue my point to the manager on the other side of the phone they sent out a replacement to which we gave back the old pizza with the hair in a envelope clearly so they could see. We were told a manager was to contact us back the next day and nothing has come of it. Very upset. Will not be ordering from here again.
Carla Rafferty . 2017-12-13
MORE AT Google
Despite nationwide advertising that all Pizza Huts now offer vegan pizza, when I phoned up the Chaddesden Pizza Hut to order, I was told that they DON'T offer vegan pizzas or vegan cheese. Very disappointing and misleading.
S. Proctor . 2017-12-05
MORE AT Google
Swietna pizza. Zawsze swieze skladniki i szybka dostawa.
Miroslawa Szczesniak . 2017-10-11
MORE AT Google
Been eating out at Pizza Hut for over 20 years. 5 stars well deserved. Use mobytap on your smartphone and leave a video review for this place.
Moby tap . 2017-09-07
MORE AT Google
Total disappointment. Food initially came on time but the 2 sides were wrong. Phoned up and guy on the phone was polite, apologised and said the correct sides would be 15 minutes, waited an hour still no sides. Phoned again and said would be 3 mins. Didn't come for about another 20 mins. Meanwhile one of the pizzas was fine but the other was so oily, literally smelt of oil and all you could taste was oil! Waited till today because sometimes pizza tastes better the next day, it tastes even worse just pure oil. We literally nearly spent £30 and were given the total run around. We wasn't offered anything for our trouble and definitely won't be ordering from here again. Dominoes is 10 times better. All together Was about 2 hours from ordering that we finally got the last of our order. Was supposed to be treat night from our diet and was a total waste of calories!
KASH back . 2017-04-26
MORE AT Google
Good food and quick delivery. Impressive service
Naeem Ahmed . 2017-01-08
MORE AT Google
Rang over the phone, the person was very polite and a very easy and fast order. Was expensive but ringing over the phone you get 50% off on orders over £25 which was brill. Food arrived in 40 minutes as stated and food is freshly cooked and still piping hot when opened. I have used this Pizza Hut delivery more then once and never had a problem.
N . 2017-01-04
MORE AT Google
Not good service took 1 and a half hours when finally arrived it was stone cold so sent it back and a new one was sent, so all in all two and a half hours I could have flown to Italy,
Amanda malia . 2016-12-04
MORE AT Google
Pizza delivered or collected enough said
Paul Davidson . 2016-03-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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10877 Opinions
The app is not working, they couldn’t take an order in store for 30 minutes due to doing an update of their system, then when they were ready to take an order they wouldn’t take cash because they didn’t have a till ready. Maybe be more prepared to actually serve
3633 Opinions
Went with my mum and son yesterday afternoon, and all of us have been very unwell with myself and my son the worst , we both had a zinger fillets, mine was in a salad and my mum had the 3 piece colonels meal, never 💩 so much in my life and the pain is unbearable. Can’t stop Vomiting Il never eat there again, either something wasnt cooked enough or someone didn’t wash their hands after they been loo. 48 hours in and myself and my son and my mum are still very poorly! Never again! Going to report to environmental health! This place needs looking in to. I wish we read ALL THE REVIEWS BEFORE WE ATE HERE! Food poisoning seems to be the norm here! 😡. Update: 4 days in now and still 💩 like hell. 😡