McDonald's in Sandwell

food was cold and hard ordered at 18:00 came at 19:0]

My order got given to someone else.

The coke had spilled all into the bag and ice cream

Everything ordered was delivered

one drink missing, another spilt all over the food. No care whatsoever!

Fries are cold sandwiches are cold

there is a promotion for cheeseburger that if you buy one you get one for free, so I did that, I ordered 4 thinking there would be 8 of them and there are 4, that's not right

I ORDER 3 BURGERS AND ONE DIDNT COME!!

correct order received on time by a lovely courier. perfect customer experience

Drink is empty and food is cold and waited hour and half

Food was very cold not impressed considering how much I had to pay!

incorrectly prepared item again. pretty standard mcdonalds

Fries where freezing cold and chicken nuggets where pretty much lukewarm. Large Fanta had been spilled in the same bag as my McFlurry. Overall that full meal wasn’t worth eating at all, considering the McDonald’s I’d ordered from is less than 10 minutes away from my address.

wrong order. I didn't receive what I ordered

Cancelled on line so delivered from another app

Ordered orange juice got apple instead. Drink with meal leaked over all the food, half the drink gone. Didnt even receive a fillet o fish that I ordered as a single only got the one with the meal. Food cold and soaked in drink. Disappointed. Payed £26 for a bunch of soggy food

I did not place this order and this is not my address

half of my order was missing. 20 mcnuggets, large fries, medium fries, double cheese burger, no dips or straws. I will not be ordering from this McDonald's again and have requested a refund for missing item not happy at all

Food was almost cold same as my order a couple of days ago.

I ordered 2 fries and none come also no sauces with 20 nuggets

Food was great but the driver wasn’t pleasant at all

Your driver was so rude shoves food into my hand and never even spoke

my order never arrived. I have ring door bell with cctv and it never came

it was amazing but I never had the straws for the milkshakes so it was little hard to drink them due to I brought them for 2 people who are sensitive to cold, should always provide straws with your drinks so idk why I had none

no straws for drinks. only fault today

First time ever food was hot and driver was so polite

shocking didn't receive the mc flurry as usual

Drinks arrived leaking. No butter for pancakes. food was tasty .

Did not deliver my food talking the living pisss

A very busy place, nice environment, disabled parking and disable toilets, customers service is okay, toilet in good condition, served orders are also delivered promptly. In general it’s a nice place

Quick and efficient service and staff

Thankyou we hardly get to eat this food hot but today was beautiful an hot... thanku

Burger had all wrong toppings i asked for cheese and ketchup. there was pickles on it .

Absoulty aporling service food was cold I have an autistic adult and toy was no given with meal. When asked staff were rude and abusive then proceeded to forget parts of order so as I got home I didn't have my food went in the bin. This is the absoulte worst experience.

Poor customer services, wouldn’t give an extra red sauce considering what we ordered demanding 10p for just one extra sauce. Will never use this place considering it’s the closest one for us. Avoid it

delivery guy approach with bag opened, then realised hatch brown missing,,this McDonald's not very efficient.

food was warm had to call out carer to warm in microwave as I am disabled. Very disappointed

missing lots of food from order . when tried ringing wasn't able to resolve with restaurant

food was cold when arrived delivery driver gave me the wrong food

The normal mcflurry is getting served like a mini i think the staff are dumb when u say this is low they say it's done by the wieght which is total lie cause they think we dumb as they

I got the wrong order so I'm highly unhappy

Did not get my fries or sauces and called the store they did not help me

never got the double sausage... disapointing

The burger had no taste it was very dry

Ordered 2 minecraft meals as my kids only wanted the collectibles. However no collectables were included in the order.

Food arrived very late and when arrived food was stone cold like Steve really unacceptable

items missed (promotional toy from store)

is this legal food most of times i get really bad food under cooked saggy watery the cucumbers was dry tomate was green meat feels like a wet spounge

Went on a match day so expected it to be busy. However, I've never experienced such poor customer service. Staff couldn't careless about you or your order. After waiting 45minutes for our meal I asked 4 members of staff for a refund. 3 of which just turned their back and walked off.

when my order eventually arrived 1hr late considering I only live 10mins away from the Holyhead Road Macdonalds in Handsworth I had one of my items missing as I did not receive my 6 chicken nuggets in my order & I was not very pleased at all & I have asked for refund on the 6 nuggets that i did not get in my order

The Hawthorns McDonald's offered a surprisingly peaceful start to the day. My friend and I decided on a spontaneous breakfast and coffee run, and we found ourselves greeted with a refreshingly calm atmosphere. Unlike the usual chaotic McDonald's experience, this location was pleasantly uncrowded. Parking was a breeze, with ample space available, a definite plus for a quick in-and-out visit. Inside, the cleanliness was noticeable; tables were tidy, and the floors were spotless. The staff were friendly and efficient, serving us with a smile and ensuring our order was accurate. The breakfast itself was standard McDonald's fare – predictable but satisfying. The coffee was hot and hit the spot. What made this visit stand out was the overall ambiance. It was a relaxed environment, perfect for a casual catch-up with a friend. While nothing particularly extraordinary happened, the Hawthorns McDonald's provided a solid, reliable experience. It was a perfectly mediocre visit, in the best possible way. A clean, quiet, and efficient McDonald's – sometimes, that's all you need. If you're looking for a stress-free McDonald's run, this location is a decent option.

Never come here on a matchday it takes over half an hour to get your food

Good service, good delivered quickly.

They brought not even half of the order and left telling me another guy is coming because he didn’t have space

fast prep and prompt delivery food was still pretty hot on arrival.. thanks

The food was cold, we had to microwave it

Very helpful and approachable and sincere service

driver rude and sneezing over food

tell the delivery driver to only ring doorbell once, don't knock hard on door

for once hot and correct thanks

never do the request over charge bad it is I bet this review will not show, closing account my kid won die if eat cheese

I didn’t even get my food after waiting for 2 hours

Everything cold, items missing. Better off picking up myself and checking. 1 minute drive away.

Absolutely terrible service never ordering again wouldn’t pick up the phone. 2 hours late food was missing packaging was damaged very very bad. And I will be taking this much further as this is unacceptable not happy at all.

Very service and delivery and food cold.

Went for a drive through breakfast and the wrap i had was all fallen out bad times

Driver was rude and ordered 2 McFlurry but only received 1 and my coke spilt in the bag so no drink

mcdonalds gave the driver cold food I only live 5to 6 mins away

my order is not fully completed lol

McDonald's Holyhead rd Birmingham got my order wrong (Small oreo + missing apple pie+missing medium coca cola + gave me small fries & mini oreo mcflurry. I would like my refund please

some items in my order are missing

The food was fresh and great but the only concern is I am concerned about using this app because on the both times and their telephone number gets leaked from it which I do not like

Food was all burnt Did get it changed but still came out looking like iy was burnt probably due to temp of oil

driver was polite food was hot

Hi, I ordered from McDonald's and got 2 cheeseburgers, a chicken rap, and a 9-piece select portion, and the cheeseburger is missing, shame on me.

Actually got the order right pleased about that only one thing fries were a little cold

was absolute amazing customer service driver was really nice

Driver was polite & great service

Gave only free meal and missed my whole order

Breakfast great no grease 👍🏻👍🏻👍🏻👍🏻👍🏻

Driver had poor customer service very rood will nt be ordering from there again

didn't receive my order they delivered wrong order for me and no refund for £25

You forgot my straws! Not impressed!

it was alright, food could Ben bit hotter.

I did not get any straws with my drink.

Didint receive order driver sped off

Food was cold and had no straws to drink with

My chicken selects, fries and mozzarella dippers were cold but I am not sure why as my driver was in a car not on a bike

I didn't have any juice sticks, I didn't have any salad dressing, and I didn't have a serving of fries. Shame on you Mc

Food arrived stone cold had to put my food in the microwave

Sent the completely wrong order then you have to wait for someone too get back to you for a refund deeply saddened by this. Furthermore sent dairy products to a lactose intolerance household

The delivery driver stole my food ..I can't tell you how shocked I am that someone would take the food out of someone's mouth!!!

I phoned the store as the delivery driver was at the restaurant for a long time but my order still hadn’t left. When I spoke to McDonald’s staff she could see my order was it was ready then said she would make it fresh as would be cold, then try and locate driver. She was furious and said she would report driver!

Getting absolutely shocking. Ordered breakfast roll meal and pancakes and sausages meal. I haven't received the hash brown with roll meal, and there's no sausage with the pancakes. Appalled to have spent money on half an order, dont order from here

Arrived cold. The chips taste dreadful the burger was cold and tuff. Non of it was edible. Oh and the drink had no straw. Only received £1.77 refund. Won’t be doing that again it shows fast food is best left alone.

Two times now I have ordered and they have missed some items how hard is it to read the receipt

forgot the burger in the big Mac

my food was freezing cold and the orders was incomplete

Consistant standard everything you expect.

My order was astonishing truly. How is it I have managed to burn my money twice in the past 2 weeks and both times these incompotent fools have messed up? My order came and the bag had a diabolically large hole in it. To add the drinks had spilled over the fries. This God forsaken combination created a soggy mass of potato sludge I wouldn't feed to a starving dog. The entire McChicken burger meal was missing, how hard is it to just put the fries in the bag bro? This resulted in someone in our household not eating although I'm sure it would've been a pathetic excuse for a meal anyways. Unlike these workers I'm not incompotent so I'm awear that delivery isn't their fault but Just Eat needs to hire some better drivers.