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3.7

Based on 1.575 opinions finded in 1 websites

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Nº 946 in 1309 in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..cheesecoffeechicken
Score
OpinionsNoteGoogle1.5753.7

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Slow as hell. Fast food? Yeah right. Not even good quality or service.

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Philip Malpass . 2024-11-30

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Fast food on the go. What else can you say

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dave sutton . 2024-11-27

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M6 McDonald's Sandbach Southbound. Always fresh food here, quick service and efficient staff. Tables cleanliness can sometimes let them down but today wasn't too bad.

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Diane Leighton . 2024-11-26

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Closed late sun night despite being advertised as 24/7

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Pete Fishdougall . 2024-11-18

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Food was crap!!! Service was awful. The serving staff need to be trained on how to talk to human or go working with animals

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Adam Dowling . 2024-11-18

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Dirty poorly presented food and also cold.

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Jacko Don . 2024-11-14

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I got takeway coffee and it was cold. Very next day I inform manager but he refused to serve. Is it r

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TAZUL ISLAM . 2024-11-06

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I hate all McDonald's the service is disgusting I have to use it sometimes I don't like using the large tablets and this nearly every restaurant you go in when you go to counter they force you to have a drink it's very annoying and uncomfortable

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Nigel Stanway . 2024-11-03

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Very forgettable experience. Awful fod.

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chris reynolds . 2024-11-01

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Nothing like a late night McDonald's burger 🍔 haha

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Rhys Edwards . 2024-11-01

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Always busy, ordered food took ages to come and my order was not complete. I had to wait another few minutes to get my order rectified

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Kamil Zadroga . 2024-10-28

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Stop here on most of my trips home to Blackpool. As it is at the services it is always mega busy but is still decent and fast food.

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Alan Bramley-Buhler . 2024-10-21

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I have never reviewed a MacDonalds before. Why would I? You order via the kiosk, they give you your food, you eat it and leave. It's not supposed to be an epic social experiment on patience where dozens of people stand around waiting for food watching MacDonalds stuff stand around unable to hand out food to the waiting customers Loads of food and drinks prepared but they process one ticket at a time and if one item is missing they can't hand out any more food. Whatever is not working is resulting in EVERYONE waiting ages for cold food and flat drinks. Indifferent staff and angry management doesn't help the situation. I feel real sorry for those working here being let down by awful processes and incompetent management. Whoever is the duty manager today - needs to rethink whether they should be in the customer service industry - as a bit of an explanation would go a long way. The food? Same ol' tat as everywhere else. Filled a hole ... Eventually!

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Jen Yates . 2024-10-20

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Table service food, Food nice and hot Toilets immaculate

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Mica G . 2024-10-18

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The burger was colder then the milkshake!

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Stephen Hutchins . 2024-10-13

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We all got a breakfast wrap and non of us had bacon in it.. (3) also hasn’t put a straw in the bag for a frappe

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imogen roberts . 2024-10-13

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Its a Mcdonalds. Quick service and clean.

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David Miller . 2024-10-13

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Can't even get a coffee right, tasted like bleach, had no cream or twice pieces, too late when you have drove away

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Lenny Penn . 2024-10-10

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I went here with my wife 2 days back. It was a good experience. The service was fast. An employ named Jeevan took my order, he was friendly and fast. Satisfied with the service.

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Amazon . 2024-09-25

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The staffs are friendly and efficient in what they do. I was travelling on a coach and was in a rush to get my order. As soon as I told an employ about my situation he took action and made sure I didn't miss my coach and guess what, I made it. Thank you Jeevan for the service.

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Echo Echo . 2024-09-25

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Horrible place disgusting food why would any one go there

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Kristina Coulthread . 2024-09-21

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I was given a beef burger as opposed to a chicken burger I don't eat beef!

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Tharini Sumanthiran . 2024-09-15

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Food was cold Cleaning was not up to expectations

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Qaisar Mahmood . 2024-09-14

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Disgusting place! Hygiene is almost non-existent! Would not be coming again!

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B. Sidat . 2024-09-08

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Not to my taste? Maybe because if u have a macdonalds ur feeling hungry again after 10 minutes

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Phillip Daley . 2024-09-07

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The 5th Macdonald's I have tried with the new touch screens. 3 screens did not have milkshakes on them and the 4th would not allow the order through. Using the touch screens takes much longer than human ordering plus then a long wait for the items. I'll give Macdonald's a miss from now on and go to a human interface fast food outlet.

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Michael Clark . 2024-08-31

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A dump with rude unhelpful staff. No ketchup or napkins & when i finally stopped being ignored by staff the items were practically thrown at me without any words & the staff member went back to chatting to colleagues!

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Satah Deal . 2024-08-29

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Appallingly dirty. Smelly dog sat with its owners right next to other diners. Sauces splattered and smeared on floors and tables. I was asked to leave a review by one of the staff who brought our food over, which is incredible considering quite how vile the place was. I’m not sure what kind of review they thought I would leave. It’s McDonald’s so the expectations are never astoundingly high, but basic hygiene (and not allowing dirty, smelly animals in where people eat) would be the baseline.

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L . 2024-08-27

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Starting to show it's age, the food was hot and OK but the tables were dirty, scratched, chairs are looking unloved.

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Peter Deacon . 2024-08-27

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Top place to stop off for Breakfast

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bald vale . 2024-08-26

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Hit and miss when visiting you have to check you've got the food you ordered always something missing 😔

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Ray Hughes . 2024-08-19

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Every time I get a takeaway from here there's something missing!! Have to go back for missing items! Check before you leave.

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Pam Dawes . 2024-08-13

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Wow, what an absolute dump, staff just walking over waste on floor, flys around the ketchups, on the counter, old order tickets around food area, a dirty manky bin next to the serving counter!!Rubbish in most areas actually , I’m shocked, absolute disbelief, and quite honestly a health hazard. No regard for hygiene at all, considering it’s in complete view to the customers! This is not acceptable at any time of the day, but at 01:15 the place should be spotless. I may even take this further as the staff on shift need sacking… No excuses McDonald’s…this is the food industry

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j reilly30 . 2024-08-10

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We have eaten McDonalds in many countries and many places in the UK. This Sandbach branch is particularly good. It wasn’t the best a couple of years ago but is the best around at present. Food is fresh, well prepared and presented as it should be. Drinks were also spot on. Couple of negatives; I would like to be offered or just given napkins as a matter of course instead of having to ask. The staff should not be turning their backs on customers whilst stood at the window and ketchup should also be offered without having to ask. All that being said, pleasant staff and most importantly, excellent food. Keep up the good work.

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Bob Burgess . 2024-08-09

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It's just a motorway service stop ✋️ nothing to get excited about

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Harry McAllister . 2024-08-06

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Do not like electronic screen ordering and never will. Sorry I will never become customer while you have these infernal machines.

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Frank Whitty . 2024-08-06

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Plenty of seating. Good friendly staff.

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Royston Gallagher . 2024-08-05

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Always a que. Don't always get your order right.

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Tony Fletcher . 2024-08-01

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Bro one of the workers just threw my coke away for no reason in front of me so bad

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Trace Evans . 2024-07-27

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I had to reassemble my Big Mac as it looked like it was dragged out of ground zero. The kid doing the chips was squeezing the card boxes so tight barely any chips fit in, then he proceeded to put them in the bag upside down. The oasis was too cold, my girlfriend was crying.

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Sam Crockett . 2024-07-26

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Worst McDonalds ever. Usually their food is something reliable. But this one is really bad. Chips & Chicken Nuggets are completely tasteless, McChicken and McVeggie were way too spicy. Disappointing…

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Ma Be . 2024-07-26

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It's Mcdonald's so you get the service and atmosphere as expected, but the food was awful the fries were either bity and crisp or just limp. Not the long bouquet they advertise. Also got tummy issues soon after

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KAR . 2024-07-25

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The staff was super nice and the service was fast and friendly.

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Emma Jones . 2024-07-25

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Very helpful staff which is a bit of a rarity in McDonald's and this was the first McDonald's I have been to where they didn't get the order wrong, well done

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Bryan Mantle . 2024-07-16

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Food is good. The restaurant gets very busy with coach trips.

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Phil Bailey . 2024-07-16

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Soulless, bland food, filthy surroundings, typical motorway service fast food stop.

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Bob Price . 2024-07-10

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Yummy breakfast bap. Poor service which could be much faster if organised properly. My food, along with a lot of other's, sat for ages while the server made loads of drinks - not to go with the food but for individuals. Then when he'd finished making drinks he served those first. I know there is an order to this service by why make the food so quickly if you then have to wait an age for delivery?

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Andrew Gordon . 2024-07-10

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It's Maccy D's what's not to like?

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Carl McDonald . 2024-07-06

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24 hour restaurant was closed from 11pm.

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Tahir Naseem . 2024-06-28

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Good service. More expensive compared to local food.

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Milo . 2024-06-28

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Ordered food was wrong, changed quickly, no hassle even though it was busy

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Jen Ed Franklin . 2024-06-27

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I like Premier Inn as I've stayed in a few and have never had any issues with them. Good value for money. This location is ideal location when attempting the NC500 and for visiting John OGroats and Dunnet Head

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Robin John Hill . 2024-06-26

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McDonald's on a service station. It's OK. Not much more to say

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Teresa Wakeling . 2024-06-17

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Absolute joke been waiting for door for 1 hour 20 and the orders then disappeared off the board. 30 mins to get a refund just escaped the parking charge. Sort your restaurant out McDonald's. Please feel free to contact me.

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Pete Greenway . 2024-06-16

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Used drive through. A big mac's a big mac !

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Michael F . 2024-06-12

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Ok for a quick meal and a coffee

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brian Viggers . 2024-06-10

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On my way to manchester this afternoon we went into the motorway services to grab some lunch, and had an extremely fulfilling experience!! We ordered two meals and were impressed by not only the service of the young girl, Scarlett, on the counter, but also by the manners presented by Scarlett and her coworkers, who brought to me amazing food at an amazing speed. All in all, a most pleasant dining experience.

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keaton beardmore . 2024-06-10

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Waited 20mins till I walked out. Staff where slow, looking like they couldn't give a care in the world. Never bothered to serve me at the till when they clearly new I was there as 2 of them spotted me. Walked out.

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Tom Jackson . 2024-06-10

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Quieter than in Romania but the food...

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Dobre Stephan . 2024-06-06

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its a fast food outlet need i say more.

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Martin Leach . 2024-05-28

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For a motorway services its quite a good mcdonalds, clean , good service, and fairly quick.

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Paul Millington . 2024-05-24

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Service was very slow all walking around like zombies

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Clive Graves . 2024-05-24

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Food is good as always from the Maccies Ds.

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Adam “Bold” Bros . 2024-05-18

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Burger was uncooked and the cheese was out of the burger they expected me to eat cardboard and the fries where okay but it fine

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Azzyboy . 2024-05-16

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Sorry to say not the best experience, long wait , rude staff and being a 24 hour McDonald’s no food 🤦

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Preecey . 2024-05-12

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Well it's McDonald's. Nothing more, nothing less.

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Magda Adamska . 2024-05-10

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Tried the vegan option. Quite pleasant.

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Nigel Robinson . 2024-05-09

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Discussing food I will naver ever eat again

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i m . 2024-04-25

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Nice server but I would expect a 24/7 Maccies to serve food 24 hours a day, not just drinks. Nothing stated on Google about a lack of food or at the shop front. Had to be told by staff. Would expect them to still be serving at 11pm

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Gemma Egan . 2024-04-22

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Service bit slow but was very busy. Food hot and edible.

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Christine Turner . 2024-04-21

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Ordered no cheese in my burger because of dietary needs. Burger came out with cheese DESPITE the box saying no cheese!!

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Darren Pearce . 2024-04-21

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Absolutely brilliant, I would highly recommend this branch, fast service, pleasant staff, food was excellent - I can honestly say this is the first time ever at a mcdonalds restaurant I have been served HOT fries, I was exceedingly impressed - well done to everyone working there, fabulous team

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stephanie sinclaire . 2024-04-13

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Food was cold didn't taste very nice hot chocolate was brown hot water not good for?fast food outlet

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Christopher Leavy . 2024-04-09

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Had a hamburger and chips which came quickly but was asked to eat out rather than dining in. Chips were good but hamburger was a bit dry

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Hector Richards . 2024-04-07

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Great service and excellent meal.

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Edward Witherington . 2024-04-06

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Mcflurry goes well with a chicken burger and fries

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Robin Wright . 2024-04-03

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Quite crowded and the staff seem a bit overworked, but the behavior is nice.

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Florin Dume Sergiu . 2024-04-01

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If you can’t do (or more likely, can’t be bothered to do) McFlurries or milkshakes, put a sign up so people don’t queue for 15 minutes only to be turned away. Jokers.

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Alex Eccles . 2024-03-24

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Sauces had run out, no table was clean

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James Ayliffe . 2024-03-23

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Super slow service and food lukewarm when it arrived. Couldn’t face the wait to get food replaced

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Will A . 2024-03-21

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Never been in a McDonalds and don't intend to..

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Pamela Bryant . 2024-03-18

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I'm old fashioned, I prefer to go to the counter to order food, Only option I could see was the touch screen, and because of this I walked away from ordering food

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ian tulloch . 2024-03-15

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Really poorly organised McDonald's at Sandbach Services, waited ages, order wrong...

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Tim Gardner . 2024-03-10

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Great service and seating areas.

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Andrew Holdsworth . 2024-03-10

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I cannot stand this "food". It's disgusting, tasteless and hasn't improved over the years. Oh, and I've not stepped foot into a McDonald's in over 20 years leaves me baffled as to why I'm being asked to leave a review.

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steve wood . 2024-03-05

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Genuinely dreadful. Tried ordering at the counter because we’ve had previous bad experiences here with the self-service kiosks. The woman at the till had absolutely no idea how to use the till, where products were located or how to make modifications. It took ten minutes to order, and that was after her manager had to come over and essentially redo it all for us. It was still fairly quiet at this point, but once she’d bagged up our burgers, she realised she hadn’t cooked any chips - so our food was sat waiting on the side while she sorted that. She didn’t even open the chip containers fully, so we only got half a portion! When we got our food, she then forgot to include one of the burgers - so by the time we’d gone to sort that, and given the delay because of the chips, our food was stone cold by the time we got back to the car. A few flagrant health and safety breaches too, including her choice of footwear - which appeared to be crocs, hardly the best idea if you’re working with hot oil, and the man working in the kitchen who dumped freshly cooked chicken nuggets into a tray that was already half-full and then reset the timer on the UHC, so food could be served way past when it should be binned by! The manager was extremely apologetic about the delay, but the staff he was working with were utterly shambolic and by the looks of other recent reviews, that appears to be the case most of the time. Real shame given it’s one of the only McDonalds on the M6.

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Rhys Webb . 2024-02-25

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Worst service ever 20 min for a hamburger total chaos no management at all

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wiktor skr . 2024-02-25

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Very helful for those on transit.

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William Linus . 2024-02-17

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Good service as was very busy and the staff worked well together to serve everyone as quick as they could 😁

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Kevin Probyn . 2024-02-11

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Sandbach services south stopped for a coffee nice pleasant staff usual maccys fare the new menu is out there's a couple of new things sweet wise that look really nice.

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Stuart Towers . 2024-02-08

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I must have been passing. Would never go in a McDonalds. Sorry

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Brian Sherrington . 2024-02-07

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Exactly as expected of fast food on a motorway service station. It was quiet when I ordered, ten minutes later there was an influx of customers.

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Alex Carson . 2024-02-06

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Like any other motorway service station, Mcdonald's overpriced and under staffed. Food lukewarm and just about edible.

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Alan Platts . 2024-01-29

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my order was a little wrong (though i do have a lot of stuff removed bc i’m picky) and the staff was so lovely when i went back. it was a really busy time but they were so on it and the man with the gauge piercings was super helpful and understanding <3 can’t fault them

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Rosie Rivers . 2024-01-14

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New year's Day, but this was chaos. People waiting 45-60 mins for food. Machines didn't give receipts so we didn't know our order number. Food sat on the side getting cold while they pumped out more and more food to pile up and not go out.

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George Hirst . 2024-01-01

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It’s probably years since the eating area has seen a mop and bucket. Filth with capital F

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LouiLongcat . 2023-12-27

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Probably the worst all round McDonalds I have ever had the misfortune to eat. Every item was just not right.

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paul edward Gilbert . 2023-12-15

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the worst wrap I've ever eaten, the meat is dry, you can't eat it... the burger is disgusting and equally dry, 15 minutes of waiting for the order with one order. dirt everywhere. I never thought french fries could taste so bad

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Luksz Malenczuk . 2023-12-10

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Lovely lady working there let us have two of each of McDonalds child related Paddington Bear Christmas activities even though our grandchildren weren't with us!

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Jacq Kitchen . 2023-11-26

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Cold taste like was cooked yesterday person serving impossible to understand avoid this one

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Rich Apperley . 2023-11-21

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