McDonald's in Newark and Sherwood

I was shocked the price increase on ALL relevant Food. Was even informed by Staff members that they were as shocked also.

How can you drink a milkshake with those stupid straws?

Has to be the slowest McDonalds on the planet. 20min wait for a tea! They are more interested in completing the larger take away orders than serving the customers on the premises.

Quickly, efficiently and there is a toilet ;)

Came 14th October (drive thru) the food was inedible - cold & carbon particles on the chicken (old / dirty oil) Complained to head office and was offered meal replacements. Visited again the following week (sit in) the food bought to our table was cold AGAIN! When I complained to the staff member she smirked and couldn’t care less. I asked for the meal to be cooked again and requested to speak to a manager. Second portion of food which was bought over tasted like it had been put in the microwave to reheat quickly. The manager never bothered to come over for a chat. Absolutely no customer care at all. Poor product.

As you'd expect from a McDonalds. It was busy when I visited but still had quick service. The carpark is quite small but there were a couple of spaces, it's a bit tight.

Ordered when arrived and received it no time

Diminishing food quality, but if you're hungry, and have no other choice it gets the job done.

Ran out of bacon at 9am! Very slow service. Kitchen seemed disorganised

Omg don't even bother 🙄 needed a shave after the drive thru que... 45mins later

Glitches with the automated order system. My daughter queued for twenty minutes to rectify an order...

Ordered using app, food was brought out quickly and it was very good, no issues at all

Great food and friendly service

McDonald's like most, but at least it's clean.

Usually, I go to McDonald's as I know it will taste the same everywhere - not in this place. For some bizzare reason it tasted like the cheapest frozen food from supermarket half cooked. This is again very strange as I have been waiting for my order for a long time (approx. 15 min). When I got it, I found it difficult to find a clean table to sit, but staff did not really seem to bother about how tidy tables are. To cut it short, self-service machines do not print receipts, and the parking system is a disaster. Next time, I will stay hungry rather than going there.

This McDonalds is woeful. App never works, orders always wrong, avoid it like the plague!

Probably the best mcdonalds I've ever been too

Why is it, EVERY TIME your order mcdonalds for delivery its ALWAYS and i mean ALWAYS missing atleast one thing. How the hell do you manage to miss a whole happy meal!!!

Part of our ritual of on our way to Skegness. Busy place.

Terribly slow to get served on the drive through, cars were queued right back and onto to the main road.

Well managed shop. Tables are always clean. Served quickly.

Not into fast food really but its OK from time to time the coffee is good. Don't be lazy and feed your kids properly ☺

Access was a problem as the whole area around the site was continuously busy.... Traffic traffic traffic ... Main issue was location close to A46 island with Brownhills motor home dealership. Chaotic at times with traffic lights having little impact on traffic flow. Not the restaurants fault, but a simple diversion due breakfast from the A46 led to lengthy delay in travel plan.

You can get table service at McDonalds these days, but the food is served in takeaway boxes.

Had food delivered, excellent as always

Usual food choices served quickly by staff with a smile

Lovely staff, very friendly, good music, not lots of children running around throwing up

It's a McDonald's. Small,cramped. The modern McDonald's where everything is electronically order etc. Not really enough seats, not enough parking, all very clinical.

Not the best we have visited, fries were cold 😕 😢 😩 that spoilt the visit, gents toilet was out of order but was being attended to, disabled toilet tap did not work 😑 🙄 so overall for this visit not so good

Can never get yout order right, id advice to check before you leave, 9 times out of 10 somethings missing or wrong

Coffee has been luke warm each time iv been

Shite... Needs a complete overhaul rebuild deep clean and staff that care. Real tough to use the drive through. Going to come back and experience the dine in experience at some point... #thatreviwer

Not much parking, but everything else is the usual as you would expect, no problems.

What can I say, it's McDonald's!

Twice we have ordered from this Mc Donald’s and twice we have had stone cold food and items missing. We thought the first time it may have been a mistake but for it to happen the second time, will not be ordering from here again

Standard McDonald's fare, not fancy but will cooked. Trouble is location; as it's on a road shared with other takeaways and hotels, and very close to a major road junction which is regularly jammed, access is terrible. On this occasion, traffic was stationary attempting to enter the restaurant for a long time. Eventually parked on the pavement of a nearby housing estate which must annoy the residents.

Went in tonight after a long shift at work place was empty because it was 11.45pm !! . fresh and hot ! Place clean and tidy

We Went to the toilet and my mrs feel over as there was water on the floor and she slipped over and Hury herself. She reported it to the staff and simply didn't care and to top.it all the toilets were digusting. No way they had been checked hourly as they say or even daily! Didn't bother to eat as was fed up with the lack of customer care

Would not swap pickles for lettuce, computer says no. Pathetic. Back in suffolk I have never had this issue

The worst food I have had from a maccies.. chicken mayo cold and like cardboard, fries cold and soggy, milkshake almost warm 🤷🏻

Manager was too busy chatting and looking at phone. My order which she brought out to the counter after a while , fries soggy soft not too warm , mayo chicken only warm and dry, milkshake warm , no way you could ever get brain freeze from it , overall the worst Maccies I've had Though it was a takeout we ate in the carpark

Swung by at 1:30am after Leeds festival and the service was great, food cooked fresh too. Wouldn’t be a big deal but I did the same a few weeks before in derby and it was awful.

Me and my family got 6 burgers and 1 of them didn't have any meat in it I'm very disappointed in the food and service of this macdonalds

every single time i order delivery, there’s ALWAYS something missing. it’s irritating. when i call in, they say they can’t do anything about it either. SEND ME MY MISSING ITEMS

It was ok nothing to write home about

Service was slow and the didn’t have milkshakes

As on the tin!! The only issue was bloody delivery drivers using disabled parking spaces!!!!!!

Just a quick stop after a long drive. Just what was needed.

Shame all the blue badge spaces are taken up by justeat delivery drivers 🤬🤬

Customer service very poorly, waited 10min to ask for napkins. Food was good.

Alright but dirty needed cleaning and keeping on top of more regular

How you justify paying your staff £13.50 an hour when the service and speed they provide doesn't even warrant them being paid minimum wage is beyond me. The staff in this branch are pathetically bad at their job.

Instead of nuggets in the kids meal was my burger, nuggets were missing. Service was terrible, table were filthy

How is this garbage legally classed as food. Is that not false advertising? Acid test....let your dog eat a burger, bet he spits it out.

£78 order for a family of 9 and you get orders wrong don't get me wrong.. wrong item are expected, but to put them in the boxes of the right items is a absolout piss take..

Very busy outlet, and was good service and quick. Was kept nice and clean, helpful staff. A bigger drive though, and area for parking up would be ideal.

First time trying this store and had table service when food arrived it was not very hot and the chicken burger was rubbery alot of staff just wandering around.

Adequate for food on the go and the grandkids adore it

If McDonald’s are putting the prices up to the point where it’s getting expensive, maybe they should train the workers to be able to put things in the bag that says on the receipt because missing items when your order is only £19 is disgusting. And this isn’t just a one off the map people are spending they should not be getting the orders wrong when it’s there in front of their eyes, disgraceful and disgusting. I am fed up and paying for stuff that you’re not getting.

Ordered food at drive-through, was handed drinks and Mcflurry, then waited 30 mins for food. Went in and they had it on the side waiting - cold. Initially refused to exchange that and drinks (ice had fully melted and diluted drink) and Mcflurry had melted. Reluctantly replaced items and were rude and argumentative. Replacent food resulted in another wait. Staff are too busy with deliveroo orders and ignore customers in the restaurant. No offer of any sort of vouchers or apology. Worst customer service of any McDonalds. Need to improve on times and customer service. Very poor.

Typical McDonald's really, just incredibly busy

Too far away from Kyle I’m clamming

Nice treat after my hospital visit.

Overall, this place is pretty good with a lot to offer. However, it is advisable to avoid visiting during early lunch times and especially on weekends. During these peak periods, wait times can be excessively long, making it frustrating to get seated and served. Additionally, navigating in and out of the site can be quite challenging due to the high volume of visitors. If you prefer a more relaxed and efficient experience, try visiting during off-peak hours when it is less crowded.

It's quite loud and the waiting time is definitely too long. This place is too small for that amount of customers.

The staff here are really lovely.

Ordered from here nothing came I had one of my kids orders and non of mine or my wife's came DO NOT RECOMEND kfcs better

Took forever to receive cold food at half 6 at night 🙄

Had breakfast through the drive thru was very nice tasty hot and very filling

We went here on our way home expected a normal maccys food wasn't that nice we ordered a white coffee and got a black coffee we also gota a normal coca cola turned, out it was coca cola zero we wasn't impressed and wish we noticed before we got back on to the a1 the only thing that was nice was the ice cream but had little to no toppings on it definitely won't be going again and when I tryed to go onto the food for your thoughts my code didn't work even though I put the code in right.

Mush how hard is it to put a doughnut in the flaming bag, im absolutely raging shouldn’t be on £13.50 an hour for you to scam me out of my doughnut. Acting like this doughnut was coming out of ur pay check if u gave it me. NEVER coming back and I hope you all get a cra p performance review. Do better

Burgers often sloppily put together with careless abandon. The new improved menu is seriously let down by implementation standards, a real disappointment unfortunately.

They forgot the child's drink I the happy meal, as its a drive through and the queue was long, we didn't realise till we left Always check you bag and contents

So nice and friendly staff food is very delicious recommend

Food did take a little longer than usual to come out, but to be fair it was busy, but on the whole it was fine

Absolutely appalling food I waited over an hour for my food and by the time I got it it was freezing cold for the price it all and also having to give children cold food disgusting do better mcdonalds

Dirty toilets and food took ages. Everyone was on top of each other because it was so busy. Staff looked over worked. Wouldn't return.

A++ for Sophie!! Very helpful, nice, polite... Thanks Sophie 😊

Well done Newark , what kind of restaurant “ runs out of drink “ on a Tuesday ? Also ordered a PLAIN cheeseburger for my son who is sensory autistic and get home and it’s covered in sauces and all the garnishes …. Package says plain , receipt says plain ….. last visit for me …. Not a hard thing to have drinks and get my food right , not as if you do anything else

Absolute joke waited an hour for 1 meal whilst the place was not busy at all and it’s midnight…. The butch lez with pink hair needs sacking

Visited yesterday with takeaway service inside and drive through extremely busy. Staff had no organisation just piling food up on the side endlessly causing a large crowd, waited 30 mins to receive food so not really fast food. Food was luke warm on arrival with milkshake melted. Worst McDonald's visited.

I am absolute appalled. In fact appalled is being generous. The service this McDonalds provides is shocking! It’s ran by children. They don’t listen at all! For the past few times I have been to McDonalds they get the order wrong! Whether it’s getting chicken nuggets instead of chicken selects or asking for no sauce and getting sauce! Due to this moronic behaviour I then have to spend another 15 minutes ( as it’s not fast food) sat in the cue waiting for the food I first ordered! Please go back to school and learn some sense. Or train your staff correctly!

Food is absolutely disgusting. Fries cremated charge was a rip-off. My wife got a medium meal. I got a large, and both drinks were the same bottle of orange juice but different prices. RIP OFF next time we be trying KFC

Very quick and easy. Lots of dirt in places

I ordered a cheesy bacon flatbread and 2 hash browns. I only got 1 hash brown. I went back and got the missing hash brown. Went home to eat my meal only to find NO bacon in the cheesy bacon flatbread. How can they mess up a small simple order?

Food always cold, had a sprite come out like sparkling water, additional toppings not added when paying extra for them Cheese bites rock solid With horribly long wait times spent 40 minutes in the drive through, the worst maccies I’ve ever visited Go kfc instead

Worst McDonalds meal I have ever had stone cold and half a portion of chips. Not impressed

Food was alright nothing special, venue was lacking though especially as no drive thru & no sauces out for customers to take away

Slowest maccies in the UK, there’s always a queue out onto the main road of cars. Staff shouting at each other, order has been wrong every time I’ve been. If someone opened a second maccies in Newark this place would be shut in a week

Would give zero stars if I could. Sprite had no syrup so it was just carbonated water... Chicken mayo burger had no mayo or lettuce. Bun was overcooked. Fries were ice cold. Literally the worst McDonald's on the planet 😂😂😂 avoid at all costs there's a KFC next door if you fancy.

Service with a smile, a lovely restaurant with polite and friendly staff, from arriving to leaving I was made to feel welcome, the whole restaurant was clean and tidy, I can't find any fault with this McDonald's restaurant. Well done to all staff and keep up the great work.

Chain drive-through - breakfast on the go.

Not sure who is parking here, I took one of the last two parking spots but the place not even close to busy inside. (To be fair, drive through was busy.) No paper in the receipt printer- always a bad sign, as their in house feedback relies on a code printed on the receipt. Less motivated staff seem to not refill the machines to avoid bad feedback. Sure enough was wordlessly handed a burger that was just above lukewarm.

Good food nice prices and pleasant staff

I ordered two sausages and egg muffins But no sausage patty inside

Food was OK Went through drive through and ordered she was a little abrupt no patience!!!

Ordered a coffee and waited 15 mins and eventually had to ask someone to pass me the coffee, staff not aware of small orders waiting and too busy doing user eats etc orders

The worst drive through ever had. Went to drive through in second lane he just serving first lane and after wasting time he was rude and didn’t ask for apologies also didn’t take order.

Parking was a bit limited but managed to get a parking space

Vile food toffie coffee disgusting,no Fanta took 30 minutes for 2 oasis rude staff couldn't understand them, and rat droppings inside hashbrown