McDonald's in Newport

Food is what you expect from mcdonalds, the staff were also polite. My only gripe would be that the staff don't enforce disabled parking with those who have no blue badge. Having one leg, I need the space to open my door fully.

Absolutely horrendous store… always give or send the wrong order and stone cold food! Pathetic service go elsewhere avoid at all cost

Food was cold and burger was extremely bland with no flavour. Very unsatisfied.

Staff are clearly incompetent. Ordered 2 meals with fries and a drink. No fired delivered. Paid £9 for a burger and a coke. What a jokeeeeeeeeeeee

So my chips was cold and stale and burger was cold and loads of lettuce my mc flurry is tasting a bit weird too

Have order multiple times through the app to this store and just this store specifically tends to fail the order and still take the funds from my bank. I do not live locally so I cannot keep coming here to dispute this. I would not recommend ordering here on the app. It may have something to do with the 5p bag charge but I'm not sure. Will not be ordering again from this store myself

Food was cold and soggy. No straws kids crying. Nice 1

Was warm and nice for once thank you !!

Very polite and professional response.

Food was ok but didn’t receive my drink because it got spilled on delivery

I was waiting for 25 minutes for my food and they care more about drive throw then inside customers disappointing

Really happy person delivered our order, nice to see! What a lovely person.

did not recieve order taken to wrong address

missing items and food was cold

Food very cool and I didn’t have my coffees

Order a philly cheese stack along with some other stuff and didn’t even get my meal but everyone else came

annoyed at the fact sticking the drinks and mcflurrys together in the same bag to the point where have them delivered with our food and the bag is soaking wet from where the drink is upside down and no drink left 🙃

The drink was spilt all in the bag when it arrived!

My order is wrong I asked & paid for an extra sausage in my sausage and egg McMuffin and you left the egg in when I wanted it taken out

Never put in our 3 fries with our meals

Food hasn’t come had a medical emergency went to mc Donald’s to get our food they said they couldn’t get it our food now and gotta order again it’s a joke I want a refund please x

did not receive still waiting for refund, I would give no stars if I could

I ordered a Big Mac meal with my order and it was missing from my order ! It was the main meal on the order as well !!

It was alright burger was cold everything else was just absolutely shocking it was awful

Management was shocking tried to highlight an issue and was dismissed like I was a idiot think it's shocking a manager can speak to a paying customer with such disregard will never set foot in this one again

Absolutely shocking service waited 20 minutes for my food when it was empty, then found a hair in my fries appalling.

Cold fiod, missing chicken nuggets an cheeseburger not hamburger,daughter intolerant to cheese

wrong meal sent ordered Mcrispy chicken and recieved spicy but enjoyed but would have preferred my order.

Food was freezing and order messed up

Good food as always and quick delivery

Food was cold had to chuck it in the bin

All food was cold and no straw for drink

Im very angry my food has not been delivered but yet my money has been taken i can show you ring door bell footage

McDonald was freezing cold and half the fries in the box!!

smoothie came filled with plastic shredding

Missing items drinks split 2-hour wait all food cold and drink f-up

Food was cold when it got here and I opened the box and the burger was everywhere

everything was good except chips !!!! they were soft and soggy not there usual fresh fries .had to throw them out awful .rest of food was good though burgers and mc chicken meal

Great tasty food. Friendly staff

Delivered to who? Definetly not me, driver must be a blind guy.

Food took over an hour Then arrived freezing cold

Man outside the store will not let anyone under 18 in after 6pm. He is not in McDonald’s uniform or a security uniform. Waste of time and petrol getting there! Coldra McDonald’s don’t have this rule so went there instead!

food may have been early but I paid for double sausage and egg mcmuffin with extra sausage and egg. absolutely no egg in it. so next time take a bit more time and actually get the order right. disgusting

Havent received delivery but saying has

Courier didn’t make sure they included milk sachets as asked

My tripple cheese burger didn’t come either did my straw

Food is always cold from here usually part of the order is missing wouldn’t recommend to anyone

fairplay fries came hot,fresh n crispy 😋 best iv had for a while and they remembered the straws!!! well done

Thank you for your terrific service.

missing One drink as I order 2

Cold food and half a large chips

ordered pancakes and sausage, no sausage and had half a coffee as it tipped on delivery.

Never turned up driver scammed me and put down he’s at restaurant for over an hour :)

Whole order is missing now have to re order because of your mistake

I ordered at 10:50pm and my order was delivered at 12:17am. My food arrived cold, I didn’t receive the sauce I paid for and my drink arrived half empty as it spilled everywhere in the bag

I placed a order this morning for 3 cheese flat breads and 3 hash browns and it’s saying my food has been delivered hours ago.

Got given the complete wrong order

Not happy as my order is always either missing items or don’t turn up!!

Nice cheerful driver..food warm.

Didn’t give me my straws or my sause witch I payed for

Missing chips and sauces and straw

Anytime I order from mcdonalds there is always something missing and this time my chips is missing.

Food was cold plus missing items

Sometimes the fries are not as good as they could be. But that's fast food for you. It'll fluctuate. Usually pretty great though and the staff are friendly.

Honestly disappointed. I order breakfast quite a few times and this is by far the absolute worst. The food we ordered looked like it was just slapped together and tasted like it had been held for a while. And they can't even pack drinks properly. Just chucked the drinks in a bag which ended up all on our food. Can honestly say I will not be having McDonald's from here for a while .

Delivery took about an hour and 40 minutes not happy want a refund absolutely ridiculous

The chicken is not cooked and I will like all my money back in my bank as I am not happy about it

shaa is a wonderful delivery man who oozes nothing but manners and a friendly nature , best delivery driver ( on his bike , previous one, more expensive one was stolen, .work should of done a whip round for him for that..support each other) ❤️

Really pleased , food was delicious prety much much perfect (salt shaker needed to get a sprinkle on the fries) burgers exactly as I like them. (The wrappers could be slightly larger 1cm width ways )The Big Mac is definitely the * item out of all of the burgers the bun was perfect and I like that you can customize the burgers when placing order so u don’t forget to tell them the bits you do or don’t want from the standard menu in the notes at the end of ordering (which can happen sometimes)

missing my straw and no drink but was given a mc flurry instead lol

fat losers no one will ever love u

The drive through experience was good hot food and latte

Never arrived though app said delivered. What’s the point in having a code if you don’t ask the customer for it. No breakfast out of pocket and someone else enjoying my breakfast. Can’t reorder as don’t have enough money. Will certainly only be doing cash on arrival here on in. Poor service.

They got the order right and the quality was what you expect.

again something missing and useless Just eat doesn't even give the refund. Start hiring competent people !!!

Sausage & pancakes missing and also the breakfast wrap!! Delivery time kept getting delayed

There was only 1 chicken and bacon mayo burger when I ordered 2 and my Big Mac was freezing cold.

AVOID AVOID AVOID.... was waiting over 30mins for table service with my children, got board waiting so went up to see if was a problem. Was priotrising the delivery orders instead of the in-store customers. When eventually got the food the chips were cold and soggy and the burgers were cold also. Couldn't be bothered at complain.

sat here with no food no drink and absolutely hungry

I don't understand how a driver can have the balls to hand over a bag that is litrally dripping out the bottom I opened it and the whole large coke was on its side my doughnut and mcflurry was swimming in a pool of coke and on top of that the food was stone cold this service is shocking now.

Food was that cold it was ineadable

We only like curry dips which were chosen on options whilst buying our meal . We were sent totally different options which we will never eat

didn.t reviled the chicken nuggets box of 20 not happy

It was a good service but mixed the drink up

Sealed bag was open and items missing from the bag

Wrong order delivered. Drinks which had be handed to me had spilt all in the bag

Deleivered to the wrong lliswerry road ( there’s two) and then brought back freezing cold!

No straws received with the drinks. The sprite had fanta in it.

all the food was cold there drink was completely frozen and when it was unfrozen it was all watered down

Food was great, all the order was delivered, the crew put a colouring book in for my child. Thank you to the crew member.Be careful, some drivers try to take your food. I had to go to the drivers car to get all my food as he claimed he didn’t have it

An evening visit with the family saves cooking on a summers evening. A family of 4 was able to order, sit and indulge in the atmosphere with no queues and minimal wait time. There was a constant turn around of customers and tables cleared. The only disappointment was a lot of the parking spaces where taken up by delivery agents and not for in restaurant customers.

Driver was lost, burger came squished, chips hardly cooked, large coke half full and no straws!

No milk or sugar again how do u expect people to drink black tea

app states food was delivered, but it never came!

Didn’t even receive my food I have tried to contact you and you have ignored me

Food was cold even though it was delivered on time the food sent was not what I’d ordered even though the list of correct food is stuck to the outside of the bag!!!I have been trying for the last 20mins to get through to try to have the correct food delivered but no one is answering, no napkins or sauces either absolutely disgusting!!!

fresh hot and perfect i was really pleased with the food . thumbs up :)

the food was cold, the fries felt and tasted like they had been reheated several time and the burger also tasted old

driver had the bag sideways on the seat when she pulled up and was still suprised when the bag came out dripping wet from spilled coke!!! , thankfully the food was unscathed.

Pathetic that if items are missing you can only get a refund’! Have kids that are sat here with no food and 2 that do and I can’t get the food here