McDonald's in Bromley

Just got our order. Nah was soaked from spilled drinks all in our food and McFlurrys. Tried to call the place and no answer they won’t be doing anything about it. I WILL NOT BE ORDERING FROM HERE!!!!!

Every order I've done for a delivery through this restaurant I've had a missing item and barely got refunded what the item was worth. Example: I ordered a big tasty meal for myself and salad meal for my father. Salad meal arrived with its drink but big tasty meal missing the big tasty itself which is worth £8.68. I call support and barely get £4 refunded. DO NOT order delivery from here.

One of the cleanest McDonald's branches I've ever been to

Food always wrong cold soggy chips. Staff on another planet slow service, tables not cleaned.

Keeps missing items on orders and they arrive cold, when you complain they do not want to help you.

They frequently get the order wrong or incomplete.

It's just a McDonalds in London.

Kids love McDee. spacious, clean and very well maintained. Lately, it has become a place for teenagers to fight which is not a good sight for small children. 3 star for atmosphere because of teenagers getting into physical fight inside and outside restaurant. Staff are very helpful though.

A good stop to feed a couple of fractious grandsons. Peace reined after that.

Ordered single breakfast meal and was left waiting 22 minutes for it, as they had cleared it off the screen and forgot about it. Food was warm at best. The saving grace was the lady who took over the order apologised.

So much better than the one in Sevenoaks, food was hot and they didn't get any of the order wrong. Very happy customer

Can be off putting the amount of kids hanging about staff are amazing

Staff unable to communicate. Service slow. Food was cold.

Visited as a group of 10 and it was very busy but the staff were amazing at helping us find somewhere to sit. All 8 kids were together and the staff even brought over colouring for them all to do while they waited. Great experience can't fault them at all.

WHY YOU GUYS DOING HOME DELIVERY IF YOU CANT GET ORDERS RIGHT!!! 3rd time order sent wrong!!!. AGAIN ANOTHER ORDER AND MISSING BURGER. Who is working there???

Worst McDonald's every. Twice in 2 weeks made to wait 30 mins for an Egg Muffin, never taken more than 10 mins ever...

Nice food but too many dodgy teenagers

Worst McDonald's ever and I live in lewisham. Shut it down or get the right mangerment

Unforgettable taste with good feelings

everything was cold and missing a large shake

My drinks was spilt so we had no drinks

Double Big Macs should remain on menu indefinitely! They’re so good.

We celebrated our sons birthday at this Mac Donalds. The staff were friendly, food served quickly and they also gave free face painting for the kids. Elana and Taya were patient with the kids and made sure kids loved their face paint. This was so unexpected...the kids were super happy and made my son's birthday special . Cherry on the top, manager offerred free ice cream for kids. Which we had to politely refuse as the kids had already too much fun.. Great service...highly recommended

chips cold & tasted a bit stale.

Time kept changing and no hash browns

Hash browns were so greasy, the greased soaked right through the bag. Disgusting

Food was cold!!! Im disgusted everytime we use just eat food comes terrible and also missing items!!!!! McDonalds shouldn’t be on just eat can’t even get customers orders correctly or correct temperature delivered!

Did not receive. At home very hungry

Delivery driver split my coffee all over my porch and over the doughnut, no refund given as apparently I can still drink a non existent coffee and a latte flavoured wet doughnut!

Missing item, wouldn’t have ordered and spent £3.50 on delivery just for one item…

What a shock half me food missing as usual

Forgot sauces as usual, entire drink spilt again as usual

Wrong food delivered. 3 hungry children having to share 3 small fries and 6 nuggets

very good, but please improve the food quality

Order was incorrect, no chips, x1 meal completely missing and cold burgers. Driver was polite

Only half a portion of chips and my drink was spilt till halfway down to the cup I have proof in photo evidence of this

Not happy because it is 2 missing choc brownie and wrong foods to delivery

Delivered completely wrong items

Not too crowded, table service was quick and correct. (Classic) music was nice but a bit too loud...

the driver didn't deliver the meal and I can't get through to justeat to sort it.

Good delivery time & the food was actually hot for once.

Morning staff are rude and far from helpful including the manager they are also not very clear on the deals present deals and are not willing to make it right McDonald need to retrain there staff as the principal of costumer service has gone down hill

Cold food missing items rude driver

Has arrived delivered to wrong address again

Driver followed request perfectly. Thank you.

Drink was spilling and it was all empty.

Nearly always something wrong/missing with the order. Really frustrating !!!

Great delivery time excellent delivery rider

The food was lovely and hot when it arrived. And the milkshakes were lovely, cold and sweet too. Good order tonight 👍

Another day, another missing item. Absolute morons.

If you want to be disappointed and not receive the items you paid for, McDonald’s is right for you. Just eat enjoy stealing your money and not refunding you too.

Staff need serious lessons in reading and placing bags.

The food is stone cold. The drinks spilt everywhere but 8m not surprised because it was delivered on a push bike. Absolutely ridiculous meal was ready at 18.22 arrived 20 minutes later.

Very friendly and professional driver. Thanks you.

Fed up of ordering and not getting the full order . Today they decided not to put in any hash browns to the order ! How hard can it be to follow and check an order . All good and well you get a refund but no breakfast ! Useless don’t bother !

I didn’t receive half of my order.

The hot chocolate was a good temperature for drinking and the food was fresh. I would have liked more tartar sauce on my gilt-o-fish and a bit more salt on my fries but that’s personal preference.

driver sitting in car on drive way for 5 min before bringing food.

I have missing food considering I spent 15£ and I had to wait 45 minutes for the food just for it to be cold and have missing items. Idc for the food I coulda made something myself but I spent money on McDonald’s just for items to be missing and cold. Disappointed.

NEVER AGAIN!!!! AGAIN WRONG ORDER SEND

My food was great, delivered on time and good enough to eat! Well done.

This is a typical McDonald's restaurant. There's plenty of seating. They have tablets available for the kids. Toilets were ok. Food was served piping hot. Enjoyed the meal. Worth noting that although the Google maps record shows that parking is available, there actually isn't any on site parking. You will need to park on the public parking on the roads nearby. We were there on a Sunday so parking was free but note that you will have to pay on other days.

Food so cold can't even eat it I won't order from this place again

Where is my food?!?! Said you delivered it but you did not.

As the local mcdonalds, it does a fair job! However there was a problem once where they accepted my delivery order and cancelled it after 20 minutes of waiting, which did make it troublesome to rethink my options available at that time of the day.

Good order. And delivery driver was nice and friendly when he arrived with are order.

Yet again!! Items were missing, very disappointing. I am waiting a reply to my email requesting a refund.

I did not get all my food only 1 chips no nuggets

Missing nuggets thanks a bunch 👍🏼

3 items missing and a drink is wrong, I don’t understand how you can get an order so wrong

Everything fine apart from my mc crispy was cold

Where’s the rest of my large chips?? Pointless ordering a large! Probably the worst store. Can never get any order correct pointless ordering from them.

Order was missing all fries other than happy meal. Arrived lukewarm and missing hamburger also.

As is the case quite often, McMuffin WITH JAM is delivered without butter spread AND without the jam!

never turned up!!! rang store they said driver delivered it, offered me no help!! basically it's tough

no food arrived and no refund given

Missing items happy meal one time no more

I did not recive my other drink

The food was in a very bad condition, the chips were cold and chicken fillet was over fried .

Very disappointed. The delivery driver delivered the wrong order, the order I received was much smaller compared to the one I made. the food had to be thrown away because it was cold had crushed

Luke warm soggy chips. Portion size pathetic. Chicken Burger poor.

Food came hot nothing was missing everything correct

Forgot Sausage and Egg Muffin for the second time.

NO HAPPY MEALS TURNED UP , HAVE HAD TO REORDER THEM - YOU CANT GET ANY ORDER CORRECT CAN YOU

Didn’t get my milk shake would like my money back for the milk shake

food was cold and ice cream has melted and spilt in bag. not acceptable !!!

food was cold no curry sauce single cheeseburger not double as ordered

Missing fries. How hard must it be to

No fries arrived and food was over a hour late

Missing food again! A simple order of 4 burgers and chips and you can mess that up, useless people!

Delivery was fine apart from the food asked for 2 bacon double cheeseburgers to be plain just the bacon and cheese and they have come both with onions

Bacon was not added to the burger?

No vanilla milkshake or the 4 dips arrived with our meal!!!

All food was freezing cold and milkshakes melted. arrived late

Food was cold as driver did a delivery before mine.

Did not get the right item got chicken nuggets instead of selects this has happened before and is quite disappointing

Only reason why there not 5 stars be wise my milkshake never showed up but good food and nice to eat

Missing an item. Food cold. Ordered extra patty in McPlant missing.

The order I received was not my order it had completely different items

Missing items. I have someone else's order