Based on 1.584 opinions finded in 4 websites
Based on 1.584 opinions finded in 4 websites
Nº 614 in 830 in Bromley
Opinions
delivery was great. food was a mix of under and over cooked. hot and cold at the same time
Michael . 2025-05-15
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Alway a nice meal. Generous portions. Thank you
Kat . 2025-05-07
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didn't give me the spicy fries, the fillet burger was very dry
Mark . 2025-04-27
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absolute rubbish our food didn't even show up. absolute joke we were told no worry it's still coming it will a few minutes over an hour nothing!!!!!!!!!
Dawn . 2025-04-02
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states 15-30 min. kept getting delayed. it took an hour. chips were soggy. bad value for money . won't order.crom them again.
Samantha . 2025-03-21
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I have been using this branch for many years without any issues and I love the food. My last 3 visits I have been confronted with a female front of house whom was very rude and un interested in a few customers requests with regards to sauces and product that were unavailable. She didn’t give a Monkeys
Nick Murray . 2025-03-20
MORE AT Google
Nice chicken. Delivered quickly.
Kat . 2025-03-02
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Received the wrong order - much disappointment.
Darren . 2025-02-22
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Order was wrong. Items missing, wrong items delivered.
Erica . 2025-01-25
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Half hour late and stale when it turned up
Jack . 2024-12-27
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Said food was delivered, but didn't arrive after taking so long
Stella . 2024-12-18
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Was a bone in the chicken burger
Jade . 2024-12-16
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Food is lovely and great service from the staff however your unable to contact them as the number they’ve put for the business is the owners personal number which he doesn’t answer absolute joke that’s the only downside other than that everything is great
Sam . 2024-12-10
MORE AT Google
Never recieved my order. Was told the driver would come back and was told later that we have to contact just eat as it was not their responsibility. Waste on money and horrendous customer service, just eat said they would credit my account however have not even received that.
Jermaine . 2024-11-09
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I was totally ripped off. I ordered two pieces of chicken and received two very small wings. They saved a few pennies and lost all possibility of my future custom. Avoid this shop. No doubt my review will have little impact, as the delivery time was good, so it averages out to being a good review, but as I said, total rip-off.
Linda . 2024-10-28
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I ordered a meal and extra with a drink. But the drink never came I called up about it they said that they will send a delivery guy out with my drink but I waited 2hrs and 30mins for nothing.
Dj Smoky Copper shot disco sounds . 2024-10-27
MORE AT Google
every time i add a note they ignore it. I asked, as always for no breast, i got breast. it just goes in the bin. I sent a lovely note saying thigh if not leg only, they don’t read. That is the issue. Mostly the food is good
User . 2024-10-22
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My burger was cold in the middle , and my chips came cold , food had no flavour at all
Olivia . 2024-10-17
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The quality of food is not good, dry chicken that seem to be old, forgotten items. Tried calling but no answer, visited shop worker was rude. Won’t buy from there again
Kemal . 2024-10-02
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Everything in your restaurant doesn't work for you and eat you.
ayoub Rakik . 2024-09-11
MORE AT Google
Open late and the chips are fantastic
Daniela Zheleva . 2024-07-11
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The food was good unfortunately gravy was missing hence loss of stars, and without it, the meal was pretty dry
Jo . 2024-06-24
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Food didn’t even turn up. Tried to ring and ring. We want a full refund!
Harry . 2024-06-23
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My friend gave the cashier £10 for a £5 meal and got no change back. She asked again and was told “you have to wait for the change” (with the change right in front of him) and didn’t give the change. He only gave her change (and not all of it) after I asked for her. Do not pay with cash.
Mikey Miller . 2024-06-18
MORE AT Google
Overall, enjoyable food. Gravy tasted burnt and was a bit congealed, so discarded but everything else was tasty.
Susan . 2024-06-15
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The chips and the chicken burger were not that hot.
James . 2024-05-17
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Food was awful. Greasy, unseasoned mushy nightmare.
Isobel . 2024-05-12
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Fries never came, also wasn’t any lettuce in either of the burgers
Katie . 2024-04-25
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Missing chips and sides from exclusive just eat deal, not really a good deal in the end
Matt . 2024-04-06
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food cold. driver went opposite direction for 15 minutes
Philip . 2024-03-16
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normally very good service. incorrect order. spicy chicken I can't eat.
alex . 2024-03-04
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Over cooked. Dry. They were rude when I called
User . 2024-02-05
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Never showed up. Again. They were really rude and didn’t care. Hung up 4 times
Karen . 2024-02-05
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Awful. I eat from here often. Chicken inedible. Sides fine. Called to say, option was to drive and get replaced, no point in ordering out if that’s the case. Chicken going in the bin. Shame the service is so bad. I accept things happen
Karen . 2024-01-10
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I have just had my delivery, it seems I have three wings and three VERY small pieces of chicken which do not seem full size. has there been an error as I would have expected three large pieces of chicken like I had this week. Not happy at all
Biff . 2023-12-08
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Where is my food? Tried calling shop but noone is picking up Driver said delivered but this is not the case
K . 2023-11-30
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Ordered three meals including 3 drinks. Food was good but only 2 drinks were delivered.
Melissa . 2023-11-26
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This place is my go-to the food here is always so good
Malachi . 2023-11-21
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Tasty chicken but the gravy was cold and like jelly.
Melissa . 2023-11-05
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Food was old. Ribs dry. Chicken very dry. Don’t sell what is too old to sell
Isobel . 2023-10-25
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Great food and excellent service and great delivery amazing all around experience thank you very much
Jay . 2023-10-19
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MY FOOD WAS NOT EVEN DELIVERD 2HOURS LATER TGEY PLACE IT AS DELIVERD. . I AM FUMEING I WANT MY £15 BACK. . L7CKY FOR ME I AM IN HOSPITAL AND THE STAFF CAN VOUCH FOR MY NON DELIVERY. THE MAP SAID HE WAS HERE THEN IT WENT OFF THE RADAR FOR 2HOURS ,NOW THEY ASK FOR A REVEIW. HAD TOO GIVE ONE STAR JUST SO I CAN LEAVE A REVIEW 😤😤😡😡
Jossette . 2023-09-03
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Nice food cheaper options are small on the board look clearly 1st
jade Vidal . 2023-08-23
MORE AT Google
I'm an uber eats driver and whenever I pick up at this place I feel sorry for those who are going to eat the food, the staff has never heard of hygiene, he puts his finger in his nose and takes the food with the same hand, too disgusting
marco caloid . 2023-07-07
MORE AT Google
I would like to express my deep dissatisfaction with the appalling service provided by the staff at Favourite Chicken. The level of service I received was extremely disappointing and frankly, unacceptable.
Wallas Storck . 2023-07-07
MORE AT Google
unbelievable how to put people so poorly prepared to deal with customers, 0 for the staff and I will never go back there
camere Luca . 2023-07-07
MORE AT Google
Didn’t get all what I’d asked for
Angela . 2023-06-27
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I'm sorry to put this as normally get high marks the chicken was off. Did not taste right at all. I don't like writing this as your normally fantastic.
alex . 2023-06-17
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All the food arrived except the 6 chicken wings and was given a doughnut which I didn't order
lee . 2023-06-10
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I have got in to favorite chicken today, I asked the worker if it’s halal, and he laughed into my face disrespectfully and said yes it is halal, the other staffs did not correct him while they were watching us, when I asked for the halal certificate, I was told they have pork cooked there, I have got suspicious so I asked again are you sure if the chicken is halal and they kept on repeating yes but they cannot provide a halal certificate! This is very suspicious! BeAware People!
zeliha ozer . 2023-05-16
MORE AT Google
Except the gravy taste burned, others are good as usual.
Terry . 2023-05-08
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Pleasant delivery driver thx you x
Allison . 2023-04-21
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Less than half a pot of gravy! Missing the chips to the chicken burger meal!
Amy . 2023-04-15
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Yummy food and lovely owner and staff!
Jamila Lawal . 2023-04-12
MORE AT Google
Missing items and not good quality for the money 😂
Aaron . 2023-04-01
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Chicken and ribs good for the munchies
Phil H . 2023-03-06
MORE AT Google
Always hot, always tasty and delivered quick. Would recommend.
kate . 2023-02-17
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I write this review at 6.30am whilst I’m being sick from this places food which I had last night. I have been here twice now, first time chicken appeared to look pink and now this time it’s kept me up all night throwing up! Dont go!!
Louis Conboy . 2022-12-28
MORE AT Google
1 of 4 apple pies turned up ordered 2 subs but instead it was wraps and had no taste to it
Claire . 2022-12-20
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Didn’t bring the chips with the meal. Ended up with chicken for 9£ great.
Bryony . 2022-12-18
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Always great food, always delivered really quickly. Thank you.
kate . 2022-12-18
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First time several months ago the chicken was dry. 2nd time no delivery at all. Will never order from them again.
Kay Beaton . 2022-12-18
MORE AT Google
Decent chicken but very expensive
rich ross . 2022-12-14
MORE AT Google
Very pleasant driver, great service
Niko . 2022-12-12
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Nice food, delivered on time, and the food was hot 👏
Elaine . 2022-12-09
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I always order from Penge Favourite chicken gave Beckenham one a chance I must say the never again the chicken gravey was not nice and the smallest chips I have ever had But on saying that burger was nice and BBQ wings good as well
Martin . 2022-12-09
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Should be renamed Least Favourite Chicken. Greasy, low quality food. There are so many better places to eat in the high street. Staff very nice and friendly however.
LG . 2022-12-01
MORE AT Google
Horrible customer service! Don’t buy from here, take your money to Morleys or another store. They packed my order wrong, tried calling several times and no one picks up. It didn’t help that this app also doesn’t hve a customer care line and no one responds to emails. Went into the store they denied any liability. Again, don’t waste your money.
Leonie . 2022-11-28
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Horrible customer service! Don’t buy from here, take your money to Morleys or another store. They packed my order wrong, tried calling several times and no one picks up. It didn’t help that this app also doesn’t hve a customer care line and no one responds to emails. Went into the store they denied any liability. Again, don’t waste your money.
Leonie . 2022-11-28
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Would give them zero if I could Horrible customer service! Don’t buy from here, take your money to Morleys or another store. They packed my order wrong, tried calling several times and no one picks up. It didn’t help that this app also doesn’t hve a customer care line and no one responds to emails. Went into the store they denied any liability. Again, don’t waste your money.
Leonie . 2022-11-28
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Lovely food, immaculate restaurant - only negative is that it is very expensive.
Stephanie . 2022-11-23
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The restaurant failed to deliver my desired items and won’t pick up any calls. The number for the restaurant on Google and their website is wrong/outdated. Food was cold.
Chris . 2022-11-21
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Just received my order. I'm so disappointed. When you're paying so much for your meals, you expect to get what you ordered. Well, I've got things missing and you can't even contact the place. I googled the number and got a mobile number but the person doesn't even work there 😡 Now, they got away with taking my money and I'm left with missing items. SO ANNOYED! AVOID THIS PLACE AT ALL COST.
Justin . 2022-11-14
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Ordered through Deliveroo and waited 40 minutes for an order never to turn up…it was only fries and onion rings……
Jordan Noel-Cephise . 2022-11-01
MORE AT Google
Everything was fine with the order, expect gravy came like water and no flavour.
Saulius . 2022-10-27
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The food was left outside the building front entrance on top of gas meter boxes..totally unacceptable
jill . 2022-10-27
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Chicken was cold and stale, seems like it has been sat in the shop for ages. I will not be ordering again as this meal is so overpriced for what it is.
Charlie . 2022-10-21
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Although delivery was on time, food was very bad quality probably wouldn't order from there again
Grace . 2022-10-20
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Really horrible. Bad service. Vile food. The 7 up was OK! I don't eat chicken , my friend did and said was moist but very greasy. Gravy tasted liked burnt and waterery mush. My fish burger was the worst ever. Hard rubbery fish, of bad quality. Never going here again.
autumn leaves . 2022-09-18
MORE AT Google
I asked for no breast. I got ONLY breast. So didn’t eat any of it. Also got chips which were awful but I didn’t ask for. Corn and chilli bites were lovely. Shame as I know their food is good and usually they get the order correct.
User . 2022-09-07
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Food was cold! And items were missing too!! It was just horrible. Never again!
Aroshina . 2022-09-06
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I did not receive this order and it says delivered. There is no contact number to contact this restaurant either. I have had to ask for a refund by just eat.
Demi . 2022-08-15
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Disappointing compared to my last order. The chips were cold, undercooked, pale and not crispy. My chicken was cold, the coating was gloopy and not at all crispy. Burger was cold and tasteless. The only thing that was nice was the beans. How can there be such a vast difference in experience?
Julie . 2022-08-10
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Chips look like they have only been fried for 30 seconds, Chicken was barley warm. wont be coming back
Ian . 2022-08-10
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Chicken arrived piping hot as did the chips. Both were exceptionally tasty and crispy. 5* Thank you
Julie . 2022-08-08
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the service of the favorite in beckenham is terrible, rude people with no desire to work attending us
Marco Lopes . 2022-07-29
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The Chicken Wanted to Die! What happened to Favourite Chicken Beckenham? They refurbished, the conditions were hygienic and they served the best chicken wings meal I have ever had…then this! The server ignored the customers and prioritised the deliveries. The menu has changed and my 6 wings meal and the 2-3 piece chicken meals are gone, however nothing can explained the over-cooked greasy carnage I received so called “Wing Dinger Meal”…it’s certainly not a “Dinger”. Absolutely disgusting service and even more disgusting food……grease is the word!
Andy . 2022-07-21
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Wow!! Speedy and much appreciated!!
David . 2022-07-19
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Chicken was extremely greasy and slimy, very disappointing. This place is hit and miss most times.
Charlie . 2022-07-05
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Missing items and gravy was like water. Usually a lot better
Robert . 2022-07-02
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Best fried chicken and fries in Beckenham. No questions
Radames Delgado . 2022-06-20
MORE AT Google
Very disappointed with the bad service from Favourite Chicken & Ribs - Beckenham and you need to follow it through with them as it is a bad reflection on the business , they had to phone the site I have made the order for and ask them to collect it while it was showing on the Just Eat website late delivery with no update . I had the send member of staff not working on that day to get it collected as we had issues with the chef at site and we have been making orders through Just Eat. I phoned Favourite Chicken & Ribs - Beckenham few times with no reply, by the time we got all the food to the site for the residents it wasn’t of any use, and we had to dispose of it. We are using Just Eat every single day for a day-to-day delivery within our business and we are very disappointed with the Favourite Chicken & Ribs - Beckenham service on this occasion. This will need to be investigated with an urgent update what you can do about it otherwise we will cease our business with you for ever. On Just East website for that order all showing good and it wasn’t the case. I will never order from them anymore and may have to move the business to another supplier unless something is done about it. This is totally inacceptable, and something will need to be done about it. A.Sadek
Abdeslam . 2022-06-19
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Had hair in abit of chicken, got given another one with another bit of hair
BC Gaming . 2022-06-07
MORE AT Google
You gotta put more chips in the bag, you never put enough! Imma still order though x
Natalie . 2022-05-28
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Chicken wings were really dry & hard with the portions of chips being very small
Kareem . 2022-05-26
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The gravy was so watery and there barely any chips
Rayhan . 2022-05-25
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Poor quality rock hard chicken over held dry food
aamiryou786 . 2022-05-14
MORE AT Google
Food missing from order and disgusting portion sizes of chips as we had stuff missing by the time we’d evened it all out only had about 10 fries each not impressed and have requested a refund
Don . 2022-05-01
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Chicken was tasty, but overwhelming Onion rings were poor Chips were OK Driver identified himself properly
Peter . 2022-04-28
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Below average food. Gravy tasted and smelled like CIGARETTE ASH. No point asking just eat for a refund as it’s a ‘taste’ issue so won’t get one. Will not be using again. Disgusting.
Richard . 2022-04-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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261 Opinions
Massive menu choice and delicious food. Excellent service, and great not to have booming music so could actually talk to each other. Huge venue and perfectly situated right ops Beckenham Jct Train Station and car parking close by.
1413 Opinions
I was this evening to this McDonald's, and I place an order, and it cost me under £40 order no 092 it was a takeaway order when I arrived home, and I realised some of the item is missing. I received slightly more than that half of our food. After that, I called them to find the rest of the order. The manager, she didn't give me her name we call her MANAGER she offering me to refund the money or to redo my order fresh. Just I have to drive back to the shop. I told her no way after a long day I would go back for a refund or to pick up for what I paid. I offered her to transfer me the money back.NO WAY. I ask her to deliver the mising stuff NO WAY NOW THE BIG MCDONALD'S IS OWN ME ACCROSS £10 and I have to go back to the shop, which is charging and doesn't deliver what you paid for. Please check your orders to not be in my situation. Because the corporate McDonald's don't have any remorse to still your money
5 Opinions
I've used this place several times. I want to love it. This place has the potential to be brilliant, but the cheap ingredients really let it down. Dough is fantastic, Oven is great, but sauce and toppings are ridiculously bland and ruin what could be an awesome pizza