McDonald's in Tamworth

Typical MacDonalds food, very slow service inside. I only had a coffee, which showed as ready pretty quickly but never got bought out....when I finally caught someone i had to ask for it. They never bothered updating the board either, so tha lost of 'ready' items just grew

Took forever for our food to come to our table, and when it did, it was cold apart from our hash browns . First time in a long time using this restaurant and won't be going back .

This is the WORST mc Donalds by far the food was very very dry.

This is unbelievable, basically this McDonald's signed up for Deliveroo, Uber Eats and Just Eat to increase their profits but they don't allow delivery drivers to use their car park when collecting order I just can't believe this! This McDonald's is expecting drivers to deliver their food to their customers but not allowing parking at their car park wooow, if you sign up for online delivery platforms you should expect drivers to using your car park however if not why not unsign from all the platforms and work only with collection orders? By the way every single McDonald's delivery order is running late and this is been like this for years shocking

I'm responsible for like half of the workers there being alive and i haven't even stepped a foot in this city. This is not a joke. Would recommend. If you see a guy with a messed up arm, give him a tip. This is an order.

Quick, polite service. Breakfast was hot and premises was clean. Wasn't too busy so managed to get a seat. Couldn't ask for more!!

Cold food at to take it back and still cold when it came back out

Yeah the food was quite fast, seats were hard though, better off going through the drive through because car seats are alot more comfortable

Car park too small, took ages to get food too.

Very happy with delivery great customers Servies thank you

I like the new look it is streamlined you go to the touch screens put your order in pay then wait for your order it was pretty quick for me yesterday 😀 they forget some of your orders so check what you ordered with what you got other than that it's great 👍

order was completely wrong, had our £66 pound order on a label but had 2 happy meals and a mcflurry in the bags

the time kept going back for delivery. so was later than expected. The food was cold, yet again. stopped ordering cos of this problem. when we had food redelivered by the driver that had already been opened by another house. as the delivery was wrong. so it had all been messed with. He went back for it and brought it to us after. After complaining to Just Eat. I heard nothing and it was dismissed. Not ordered for awhile. we did tonight. foods cold and late . won't bother to complain to Just Eat

My coffee was good and not spilt like before. Food was good.

delivery driver went to other locations by the time he arrived all the food was stone cold and was told by the driver its not his problem

Driver delivered to address in total opposite direction 1st when food came was stone cold and went straight in the bin yet again just eat should be renamed to just waste

2 & half hours wait. Then said delivered when no tf is wasn’t delivered.

didn’t even receive any food literally got given my drink really unhappy

Missing items, doubt I’ll be refunded

Constantly missing items no straws napkins everytime it’s ridiculous

Food was stone cold waited over a hour for delivery and when I rang to see where it was the manager was rude impolite and refused to give me her name to make complaint and told me I couldn’t collect my food and if I did she would ring the police what a joke

All 4 dips that paid for were missing food cold

ordered early and came quickly but warm and contents of happy meals all jumbled with everything else stuffed in open boxes which was odd

completely wrong order delivered. Driver doing 2 different orders for 2 different apps and clearly got them mixed up. won't bother again.

Part of my order was missing, what was delivered was cold and fries were not cooked enough.

Food was stone cold and I had no dips

i waited nearly 2 hours for my food for it to come cold and soggy and the bag was half teared open it was disgusting worst experience i’ve ever had with just eat definitely will not be using it again absolutely ridiculous

Took nearly 2 hours for food to come. Freezing cold

took over an hour to get food. nerd to sort it out as it was then cold when it got here

I can t give 0 stars so that s why they got only 1 Every order that i made from them they send it wrong or incomplete, on top of that food looks like is made by blind people with broken hands .

Very cold , tasted of cardboard .. kids did not like there treat and put it in bin

I ordered food at 19.38 I was waiting 2 hours for my food it arrived 21.47 . Which also came cold I don't mind waiting an hour but 2 hours not acceptable. I will be asking for a refund not acceptable McDonald's

All the food is stone cold, paid for dips are missing. Terrible this time around.

This driver gave me my drinks and told me that was my order and not his problem even though I spoke with McDonald’s due to the delay and said was waiting for the driver and they had made me fresh food , he argued with me was rude told me wasn’t his problem and walked off , I have called McDonald’s and they confirmed they gave driver everything on my order and he has chose to steal the food , I am disgusted that you employ people like this I want a full refund d for everything right now

2 hour wait for cold food THE FOOD WAS COLDER THAN THE MILKSHAKE AND THE SMOOTHIE WAS LITERALLY COLOURED WATER ABSOLUTLEY PATHETIC

only on time as the expected time deivery kept going up,food was cold

cold food ,no straws given for drinks ,bad customer service

Food was cold and there was hardly any chips in the bag

This place is a joke. Every time we order from here there is missing items and the food is battered/smashed to pieces and cold!! Whenever we get drive through, food is cold and not fresh. Don’t order delivery through the McDonald’s app as they’ll refuse to give you your money back!

McDonald's sent me WATER instead of milkshake. Mc flurry was missing. burger ice cold. I waited more than one hour for this junk.

ordered a box of chicken nuggets 20 and no dips were supplied!!

order arrived 28 minutes after original delivery time with food time stamped from 35 minutes ago. 3 milkshakes also left for that time so had melted. also had missing items. really unhappy with order and have hungry children at home

Everything was stone cold like it had been sitting there for hours my children wouldn’t eat their food so had to go out and get more food

Poorly made food thrown together, no pride in their food prep. Always items missing from your order at the drive thru. This has happened on numerous occasions I will try and use a different restaurant in the future.

much better this time everything was stacked well so nothing spilt included the sauces for once which was nice and all be food was still warm when it arrived and the delivery driver was extremely polite and friendly much better experience overall!!

The delivery was okay, but the food was absolutely appalling and will never order from there again

We didn’t receive our food even tho said delivered

food arrived a good hour after an ASAP order and was inedible as it was stone cold like it was prepared an hour before I have thrown it in the bin complained to the restaraunt who say I can have it replaced if I go round which I will later however it should not have arrived like this and I should not be having to collect a delivery myself because of delivery issues .I feel this and delivery cost should be refunded in full as the food was totally unacceptable

All food arrived cold , took that long to arrive

The chips were cold but he got there early so all is forgiven

It seems less personal now since it went self ordering and the app. The staff are still friendly, though, not a cheap trick either

order ruined, driver took no responsibility and didn't apologise.

stale pancakes. paper utensils are useless broke before contact with pancakes wrap was busin tho big up

arrived in good time but lots of the order missing and what was there was cold. won't be ordering again. waste of money

very enjoyable, fresh and good value for money.

Got Twix McFlurry, Didn't get stickers. Clearly had Mayfair. Absolutely robbed

everything cold. I don't know why I bother.

all food cold large chips were all small wrong drinks sent, useless, wont order again!

Shocking food was stone cold all of it!! Because it was an hour late And was given the wrong drink!

Someone has gone against what I’ve ordered online. Ice cream is missing and not listed on the receipt so someone clearly has manually gone against what I’ve ordered?

food was cold, thrown most of it in the bin. Will not be ordering from there again. always have issues with orders, tonight was the final chance.

A big thank you to Cole- very helpful and just a cheerful young man. He is an asset to your branch. You need more staff with dedication like his. Well done Cole.

No food Delivered! Unable to contact just eat to find out what’s going on

meal was left outside for 20mins as driver didnt even knock the door just left outside on the floor.

Burgers and fries were both cold

The food was totally cold, the milk shake had completely melted, and the coca cola was tasteless.

20 chicken nuggets turned out to be 17

Delivery driver refused to give me my food for 15 minutes

I made my order at 6.44 and it has just been delivered at 9.48 it’s absolutely disgusting behaviour, Just Eat not McDonald’s wanted to help just going round and round in circles for the past 3hours and to top it off they didn’t even put my sauces in that I PAID for. I don’t know who’s worse just eat or McDonald’s

Over an hour from original order time!

Superb delivery. Driver was bang on time, polite and followed instructions it’s a 10/10 from me

The whole food cold. Would expect any thing more off willnecote

Was meant to be delivered by 18:10, kept getting delayed. Delivered at 18:45 and food was stone cold

The food came very late and the order was incomplete and cold. I ended up having to go down to the restaurant to get a replacement order.

Unfortunately missing the drinks on our order , really disappointing as it was actually good food tonight seems like they don’t check orders before it leaves the restaurant

My husband asked for plain quarter pounder with cheese. He got a severely burnt bun with relish and onions. No way could he eat it, absolutely disgusted. He was too far away to take it back. 🤢😡

Literally incapable of getting a single order right

Never arrived and just eat wont refund!

Ordered at 10am, it was delayed multiple times until it said it was delivered at 11:15am, I did not receive anything

Apparently the driver was at restaurant waiting for meal to be prepared for 48 minutes! More like it was on the side going cold for 48 minutes. Original quoted delivery time was 20.05. Actual delivery time was 20:52! Disgusted. Food INedible. STONECO

I visited this McDonald’s on a Monday whist the monopoly is on, it was Mayfair Monday so I extremely wanted to play monopoly on this specific day. I went around the drive through and asked the man on the speaker if the 6 chicken nuggets come with monopoly… to which he replied “yes they do” so I order them and when I received my food I was saddened and shocked by the sight of my nuggets not having any monopoly on them. I think this is so disrespectful and is false advertisement by your staff!

As usual Just Eat drivers stealing the food!! Only received the drinks from the order and so far just eat haven’t approved a refund and McDonald’s aren’t responsible

Slow service !!! But very popular McDonalds, pretty much the same as every other, has touch screens to order and a drive through, but also undergoing a make over. Usually busy foods generally fresh and hot too, however your be amazed how often you have to be parked at the drive through. Seems to be better recently.

Left the food on the street outside my door and disappeared. My door opens onto the pavement Who wants there food off the pavement??

Stone cold burgers and chips. Any other restaurant would be ashamed of themselves

The food was disgusting, the milkshakes were ordered were only a quarter full, the chips were stale, cold and hard, and the burgers were stale and stone cold. Will never order from here again, it’s the worst McDonalds in the area, every time we’ve been there the food has been terrible, late or cold.

The food was stone cold and the milkshake was just milk .

chips were cold, delivery driver was shouting on the phone when food was delivered

All the food was cold, ice cream were melted and drinks were flat. Overall an absolute rubbish experience and not likely to order again. I would like a refund as I don’t think it’s acceptable and I didn’t eat the food due to it being stone cold

Food was extremely cold and was a very long wait

Order not arrived after a 3 hour wait. After this wait was then told it was on its way. It never arrived. Disgusted.

The food arrived late and when we opened the bag the burgers and chips were inedible as they were so cold. The milkshakes had gone watery and the Mcflurry had defrosted. We threw the whole order away therefore I would like a refund.

everything completely stone cold. 4 kids dinners ruined. absolute joke

Undercooked cold chips, cold burgers, runny milkshakes, waste of money, absolutely disgusting

my order got picked up bout 7 o'clock it been on deliverur order for 39 mins it just come n it stone cold

Food lovely still warm enjoyed it

We received everything we ordered it was all there drinks were great the sauces correct however the food was cold and our delivery time kept changing we couldn’t track our order as it was it was still being prepared when it was delivered

I fail to understand why everything ive ordered from just eat is stone cold on arrival. MCDONALD'S today was cold, its literally unedible.

Delivered later than said in the first place, and meal was cold. First time we have had a meal from McDonalds since the start of covid, will not be having another one.

Rubbish!!!! It’s a shame that I miss read the menu I didn’t add veg dippers coz all I ended up with was two flat empty breads !!