McDonald's in South Norfolk

Very helpful staff and food was good 👍

Well, last night 🌙 we popped in for a bite to eat, and, have to say, it was awful 😖 😱. Never had a bad meal in there up until tonight. The burgers were "flat" and cold, the fries were cold and chewy, it wasn't even busy in there as it was 10.30 at night!!!

It's McDonald's what's to be said

The food just isn’t what is used to be and it’s cold… we checked our order before leaving the car park and although it was correct unfortunately we didn’t check the temperature of the burgers… by the time we’d driven 6 minutes down the road the burgers were cold but chips were OK. The desserts were lovely (we had one of the specials - galaxy I believe). And milkshakes were fine. Next time I’ll definitely check the temperature of the food before leaving.

McDonald's what more can you say.

Decent restaurant, plenty of parking

fantastic service! fast and cheerful with the chap passing us our food with a "ta-da!" always helps your morning when someone greets you so cheerfully. plenty napkins and food was just as ordered

Always busy but speedy service every time. Great staff.

Food was quick, hot and McDonald's, so that's a bonus.. Men's bathroom has a tiny cubicle for the sit downs

Watta truly horrible place . Gangs of mopeds just outside door just eat n co . Food orders allways wrong Food especially the friesare always cold 🥶. Awful establishment, avoid at all costs

It's McDonald's.... Was desperate. Is good as services and good for a drink stop

As McDonald's go this is well run. Never had bad food from there.

Was really looking forward to McRib returning. As I know the one from Germany very well, this one didn't taste anywhere near as good as that one. And one would have thought they would be the same everywhere. The chips were rubbery and cold within 2 minutes. I think we are done with Mc Donalds. The quality has just gone down hill too much

CHAOS The new system is chaotic. Doesn't work.

McDonald's had either lost the magic or I've gotten old. To be fair, I think it's a bit of both.

Good food. Quick. Efficiency was good. Polite. Clean.

Very clean food good staff good.

Chips was cold when they arrived at our cause we ordered from the app and didn't have a lot of taste to it

Not very busy had to wait a bit friendly enough staff .

Don't bother with KFC just stop here, infinity better, polite and on the ball, they even sell chicken too...

Generic food served by generic people.

A classic McDonald's, very clean, good food, good parking area, but there was a long line at the drive-thru area Nd you may need to wait approximately 5 to 10 minutes.

Fantastic spicy chicken. And vanilla milkshake yum.yum

Mcdonald's is really struggling to be a wholesome food. It's getting expensive too.

Staff are extremely rude, don't care about customers. I wanted to use my app & it said restaurant was closed so asked a member of staff who laughed & said I wish & walked off. This is the 3rd time I've found them to be rude & they regularly get orders wrong

Pretty good, food was hot and quickly served

Great service. Our food was hot, and it was fast to come out, better than the KFC across the road, who had run out of chicken!

Always a great service at this store😃

Great Maccie d's, plenty of parking available, plenty of room inside and outside in the warmer weather. Order on the app, or inside.

Cold, floppy fries. Disappointing. McDonald's used to be a treat, now it's just a regret.

Good food, love the new layout. Well established now and never had a problem.

Just got lunch at the drive through. We immediately spotted that they gave us the wrong drink, and that was changed. Not a problem. We got home and discovered that a portion of fries was missing, and the 9 nugget box only contained 6 nuggets. Out of mains, sides, drinks and dessert, only the dessert was right. I strongly advise people to check every item on their order before leaving the drive through. This will probably irritate those behind you.

Mac d, standard, stingy with their ketchup and no mayo. Often get something wrong, Kids like it but I am veggie so would rather eat a bag of nuts.

With our 3 grandchildren for the day at Walberswick beach so decided to stop with them for food on the way home. They are regulars we are not. Granddaughter did the order for me on the machine and very efficient she was too. Liked the fact you can customise as not all children like a gerkhin or onions a good move made there. Children more than happy we enjoyed our food too. May not have been our first choice but an enjoyable stop on our way back home

Food was nice and served quite quickly. 🤓

A go to of mine during the week, this MacDonald's is always busy at a good location, but this doesn't take away from the speed of service, the staff are always friendly even when they look like they have their backs to the wall. The facility is clean and tidy, I've never seen any bins overflowing during my visits, also I know that the cleaning staff make sure their local area is also clean, you can see them walking around with the pick up sticks and bags.

Not too much you can add really it is what it is food was hot and served quickly and the restaurant was clean and tidy

I haven't been to a McDonald's for over a year. I went today with a friend, ordered at the counter. Customer service was excellent, the food and drinks delivered to our table. Food was excellent, we shall be going back.

Mcdonald what can you say! All the same food and everyone loves a macedees!!! Staff really friendly at this one. Lady who took our order and young lad who gave us our food!

Was the cleanest McDonald's I have ever been to, they could of been quicker with serving me as it was practically empty inside

It's one of the only McDonald's I go to as I trust it.

Stopped for my one and only coffee today, ordered cappuccino at the drive through, 2 minutes later when I tasted it realised it was a normal white coffee, only half of the cup, tasted disgusting. Thanks for ruining my day. I work 10 hours a day and couldn't even have my one treat.

Average customer service, everything was there that I had ordered

This is the worst McDonald's i have ever tried, the burgers are tiny. The drinks have mold in them and the service is very poorly slow. Do not go there unless you want to waste your money on over priced food that is moldy

Great location. Easy on and off the road.

We call McDonald's on our travels. So we have been to several of them. The food, the service, and the price is always the same. Excellent 👌👍

Sitting at the drive through waiting for Christmas while all the other cars that weren’t even there before get served before me. In total 4 cars got served before me while I just sat there like a lemon. Worst service going at this place, just makes people angry.

It's ok. The same as all McDonald's really. Staff seem ok too

Great service. The place is nice and clean. Food is hot and fresh.

My burger looked like it was microwaved.The petty was as flat as a polony slice and it was all out of shape dry and tasted like a burger I can make myself ....Drive through

No issues what it says on the is what you get.

Love McDonald's Greaf location Awesome staff

Yep yesterday chikin buger with face cream on it horrible left over , ww2 coffee was good thuo

Helpful staff great selection of products and clean shop. Recommend for all fast food needs. And lots of FREE parking too.👍 obviously chips were cold and service although friendly was slow but that's what I've come to expect from this chain

Very nice place, the food was hot (I've never had a hot meal from Mcdonald before)

Great food at affordable prices and great customer service 🙂

Only mcdonalds I've ever had that is always cooked burgers are juicy and nice, service is always brilliant also very clean!

Quick friendly service, easy parking.

Never get a complete order 😡 have to go in a chase missing food

A very typical McDonald's, quite busy for Sunday breakfast. But no complaints about food, service, cleanliness or parking. Just other people's noisy children as usual making it difficult for us to have a conversation.

As always with McDonald's the idea of it is always better than the experience. They always forget something from sauces to napkins.

Always good for a ride out on the bike. Loads of places to park too

i am very very disappointed in how i just got let down. these winning sips are a waste of time. i “won” i sugar donut and i was very excited, to then go up to the counter with my social anxiety and get told “sorry we don’t do them at the minute” i was calm and i said “oh can i get something else then to compensate” she says “no sorry” and i say “but i’m a winner” she then repeated no sorry. i was absolutely mortified and i will not be purchasing a drink from here EVER again. i am sobbing while writing to you. 😡

Only drop in for the coffee, the food is dire and cold.

Stop here a couple of times a always great service friendly staff

It's a maccy ds. Basic but you know what you are getting

I didn't go to McDonalds. Google keeps asking me to review stuff I've never been to.

Uses the dr8ve through, very quick, food hot and fresh

Nice enough mcdonalds , food was nice , parking was plentiful, would use again

The fact that you have to serve yourself now with those big massive tablets takes that Human factor out! On the plus side those people who aren't at the tills now bring your food to the table or your car! Food is McD's, however I was missing my onion in my side salad with it's 1 Q and 1 slice of tomato! (Pittafull excuse for a salad)

Drive through went large fries fine, quarter pounder soft and soggy diet coke poor in flavour

Yes McDonalds!!! Just smashed in the fajita wrap of the day. That’s a great one. I might have to get a fajita wrap chaser!! For the extra salad of course. Thank you for facilitating my constant need to gorge

Best Mcdonald's around, in my opinion.

Food was not as hot as it could of been and very disappointed with the new stack burger as didn't look anything like the adverts

The staff are always polite, friendly and helpful; they are vigilant about clearing tables and sweeping floors, and do all they can to ensure we enjoy our visit. We and our grand children enjoyed a happy end of school holiday lunch last week. Thank you McDonald's Beccles.

I like mcMuffins, especially the bacon. But the meal is ruined (in my opinion) if the enclosing muffin is not toasted as per MaccyD's advertised product description. I've complained, and they are considering my case.

Always reliable and quick service. It is the only option on this estate as KFC never has any chicken.

Burgers are prepared just like that, without sauces and pickles. The food was cold. Drinks were ordered without ice, but they were given with ice. The manager kindly replaced it. I don't want to visit this establishment anymore.

Brilliant food and friendly staff. Was clean and tidy

Really fresh, hot food. Hubby enjoyed his festive Big Cheesy burger. Friendly and pleasant staff.

Real let down this week sorry McDonald's but won't be coming back till you buck your ideas up on the food you served us last Sunday

We had a cheese burger, quarter pounder and chips. The burgers were nice and juicy with soft buns. The chips also good.

Food was pretty good for a maccies. Not bad place good scran

Drive thru always busy. Really fast food though.

For good my first time and will go again

Service was very quick and the staff were extremely helpful, I asked for extra pickles and was given a Mcfluffy pot full of pickles, which hit the spot.

Too bad they took so long with my ice cream. They forgot about it but otherwise everything is very good

Good food my favourite McDonald's to go to been my favourite one for 17years nice place to sit and eat in .

It was quick hot and tasted good. Can't ask for more from a McDonald's.

Food was cold Chips soggy and burgers where stale

The best Macdonalds ever, friendly staff, food always served quick and hot, never had a bad service or anything wrong with the food

Super busy drive through but the food was freshly prepared and tasty

Had problems with the app here and the manager Graham went above and beyond to help me fix it. The food was also very fresh and tasty.

Extremely busy lunchtime Sunday, so slight wait experienced. Conveniently situated on major road.

We were very late but the food was as fast and fresh as always. It's one of the best Maccys we've ever used.

Fantastic prompt service and lovely staff

Didn't go inside as drive thru. Polite efficient and very edible

Absolutely shocking. Restaurant wasn't open. No one at the 1st window to take your order. The food was the worst I've ever had. Chicken taste of fish, rolls were disgusting..keep away save your money.

Great staff and food cooked to order

Poor excuse for a McDonald's. The staff are rude and can't even get basic things right, such as cleaning dirty tables in a timely manner. The state of the place looks like a pig sty. I wouldn't dare let customers have to see food on the table when it should be cleaned. The only thing the manager could say was, "They dont have staff to clean after 11pm." That's a really poor excuse, to say the least. Also, the excuses for why they take the condiments trolley away after 10pm is the poorest excuse I've heard in my entire time. I've been a food reviewer. I quote the excuse was for a 24hr McDonald's was "we have to clean that area where it is and also there are some dodgy people who may steal things" but as I see it, it doesn't take all night to do that and as for dodgy people, I say pull the other one it's got bells on it. To conclude, an absolute disgrace to even call itself a McDonald's. I have also submitted photos as evidence. If these issues aren't resolved in a timely manner, I will have no choice but to take it to higher management. All photos provided show dirty tables left for well over an hour, which is not acceptable in any restaurant