GastroRanking-logo
Score
OpinionsNoteGoogle2.6074.0

comment_iconOpinions

Busy. People queuing to enter the restaurant, no staff member assisting with door control.

site_logo

Kayleigh Clifforde . 2024-10-29

MORE AT Google

Food was nice people were friendly

site_logo

Adrian Blackburn . 2024-10-28

MORE AT Google

One of the better run McDonald's franchises, recommended.

site_logo

Mike Percival . 2024-10-28

MORE AT Google

Had to give 2 stars because I wanted kfc but I was going past McDonald's so

site_logo

Thomas Williamson . 2024-10-28

MORE AT Google

Arrived here to have a quick dinner with my family. Food was ok but tables were very dirty, lots of rubbish on the floor around tables. Interesting that in this time 4 crew members just walked around and talked to each other.

site_logo

Mykola Bondariev . 2024-10-26

MORE AT Google

Everytime there is something missing from the order. Either they just can't read or are thick

site_logo

Emma Chettle . 2024-10-26

MORE AT Google

Used the Drive thru! Chips where hot! Order was correct!

site_logo

Red Man . 2024-10-22

MORE AT Google

Perfect restaurant great food great service But watch your parking if you don't want a £100 fine.

site_logo

Debbie Cairnsclarke . 2024-10-20

MORE AT Google

How do you get a cold burger and hot chips in a fast food takeaway mr mcdonald

site_logo

Michael Cooper . 2024-10-20

MORE AT Google

Car park full, pay machine not working so it invalidated my monopoly pieces (and I had to order again on another machine). No clean tables.

site_logo

Jack Fisher . 2024-10-11

MORE AT Google

These guys always forget to add napkins in your take away bag…

site_logo

Alex Iordache . 2024-10-07

MORE AT Google

Worst fast food experience ever. Had to wait a long time for orders. Food was cold and mediocre. Then copped a £60 parking fine for exceeding stay by a few minutes. Won't be back.

site_logo

James Lawrence . 2024-09-30

MORE AT Google

App did not work. Food from Drive Through had missing items and drinks also missing. Gluten free amounts to a dry beef patty and no bun. Terrible

site_logo

David Parker . 2024-09-28

MORE AT Google

Average quality food, unfortunately was given someone elses order at Drive-thru which obviously had to be swapped. For a change there were alot of staff, but no organisation at all - Mgt fault not general staff! Overall, it is McD, so can't really expect high standards, seeing as Quality is very low on their Menu!

site_logo

Mike Horne . 2024-09-27

MORE AT Google

As Mc Donald’s go it’s an ok one, normally very busy and staff seem friendly but rushed off there feet most of the time!!! toilets are clean and tidy most of the time but always feel like they need more staff at busy points in the day and evening

site_logo

emma bran . 2024-09-23

MORE AT Google

Missing half items ordered passed through different people phone calls nothing helped didn’t seem to care

site_logo

Kay Louise . 2024-09-21

MORE AT Google

Quick visit for lunch whilst in at a track day, usual experience with simple ordering, quick food delivery and the restaurant was clean with space to sit down. There was quite a queue to get in the car park.

site_logo

Robert Grigsby . 2024-09-19

MORE AT Google

Literally the worst McDonald's I've ever been to better off cooking at home or going to a shop

site_logo

Harrison . 2024-09-18

MORE AT Google

Great service,though got couple orders mixed or with missing items

site_logo

Marius Blazaitis . 2024-09-18

MORE AT Google

Poor attention to detail such as always forgetting cutlery so food is cold by the time you have waited at the counter! There needs to be a bell to get attention in the evenings!

site_logo

Anthony Maude . 2024-09-08

MORE AT Google

Nice, clean, modern McDonald's with easy access from road, good parking and drive thru. You know what to expect but it's a decent one compared to some.

site_logo

Mike Webster . 2024-09-07

MORE AT Google

Food was cold and had the texture of cardboard and looked like it was sloped together. Discusting.

site_logo

neil harold . 2024-09-07

MORE AT Google

Staff friendly. Food great. Parking charge after the fact not impressed.

site_logo

Yolanda Council . 2024-09-05

MORE AT Google

Busy but quick with fantastic staff polite and helpful.

site_logo

Nick Burrows . 2024-09-05

MORE AT Google

Quite literally the worst experience I’ve ever had in McDonalds they incorrectly explain the meals and prices then try and confront you after the fact of them messing up on your order The staff were very impolite and aggressive towards me and triggered a reaction due too my condition when I had reacted I got smirks and dirty looks and was threatened too have the authorities called on me for a mistake that wasn’t of my own!

site_logo

Kiaron Smith . 2024-09-04

MORE AT Google

McDonald's innit. Apparently the burgers are now hotter, could have fooled me.🤣 And the drinks were short measure too

site_logo

Robert Cole . 2024-08-31

MORE AT Google

Long wait cold food uncaring staff .

site_logo

Lillian Ward . 2024-08-24

MORE AT Google

Food fast and hot. Good. Service.

site_logo

Kim . 2024-08-23

MORE AT Google

Lovely little Mcdonalds, very helpful staff indeed!

site_logo

Daniel Ernst . 2024-08-22

MORE AT Google

Understands the concept of fast food only waited a couple of minutes

site_logo

Antony Bevan . 2024-08-19

MORE AT Google

The worst McDonald’s for delivery, if you order at the McDonalds granted it’s not drive through because they’ll mess that up as well. Honestly it’s ridiculous man 3 times in a row I’m getting home after a night out and ordering food and they’re not getting the order right or not including items I’ve payed for. Recommend if your eating in but never order and even on the drive through make sure you check what they’ve given you

site_logo

Chris Panayotov . 2024-08-16

MORE AT Google

I do not recommend this MacDonalds service was poor got my order there where Flies Behind The Counter and Even More In the restaurant setting area

site_logo

Nicola Driver . 2024-08-12

MORE AT Google

Usual dried out junk food but convenient from time to time. Can't beat Wimpy!

site_logo

Clive Frederick . 2024-08-05

MORE AT Google

Food edible but chips taste of cardboard, no service on the till, a guy asked a member of staff if someone could serve him and was told he wasn't able to and laughed... then said he would get someone.... about 15 minutes wait for food for it to be cold... 20 minutes wait for a small fries and salad... mental. Just absolute chaos

site_logo

Chloe Taylor . 2024-08-04

MORE AT Google

Disappointed at the driver thru - why do they make the coffees and place them aside while they are still cooking your order? Seemed like they say they fit neatly 5 mins. Surely they should make them just as the cooked order is completed? They'd be at their best and hot! Seen this done at two Drive Thru restaurants - bad practice. Disappointed! ☹️

site_logo

Keith Lindsay . 2024-08-04

MORE AT Google

Went there in heatwave, and the ac blasted. THANK YOU for that. Food is made on order and served hot. Friendly staff.

site_logo

Zsolt Takács . 2024-08-01

MORE AT Google

Very well presented polite English speaking staff

site_logo

Danny Milroy . 2024-07-31

MORE AT Google

Wish we had a better experience. The menu was confusing. We were pointed to the 2nd window for our food and waiting way too long... just to get the wrong items. Then we were told they wouldn't fix our order, that we had to just drive through and buy it again; this time, we went inside, and the ordering process was a joke! The food tasted like cardboard, and no one who ate this order was satisfied. Disappointed. Won't return to a McDonald's ever again.

site_logo

Laurelie M . 2024-07-30

MORE AT Google

Food varies in quality and temperature nothing worse than warm burger and fries

site_logo

paul hood . 2024-07-28

MORE AT Google

Once again a mistake with the order. Also the burgers were thrown together!

site_logo

Phil Mottershead . 2024-07-24

MORE AT Google

Quick service, no queues and fast payment thanks to app.

site_logo

joshua coull . 2024-07-20

MORE AT Google

Waited half hour with 7 people who ordered before us getting their food first with the order being wrong twice. For them to just say “I dont know what happened”

site_logo

phil macrackin . 2024-07-20

MORE AT Google

Worst McDonald’s in Norfolk Not always a happy service and often find lids not correctly placed on hot drinks presenting some real danger. The old lady cleaning the tables is a tad lazy and doesn’t do much.

site_logo

D W . 2024-07-19

MORE AT Google

Usually ok sometime have issues but generally good

site_logo

adam T . 2024-07-12

MORE AT Google

The most welcoming of staff in all areas. Also it was spotlessly clean. Breakfast was delishiosus

site_logo

kate sanchez . 2024-07-09

MORE AT Google

Missing item’s multiple times on separate occasions on delivery and won’t even refund the full cost of the item

site_logo

Aron Levy . 2024-07-07

MORE AT Google

Food was hot service was excellent for disabled

site_logo

Andrew Parker . 2024-07-04

MORE AT Google

Fast service & freindly staff as always

site_logo

Gary Hoyles . 2024-07-02

MORE AT Google

It's up there with most decent McDonalds.

site_logo

Rich Hunte . 2024-06-24

MORE AT Google

Lovely clean place and the staff were very nice, checking that everything was okay with our order

site_logo

Claire Parkin . 2024-06-18

MORE AT Google

I convinced my taxi driver to go Mcdonalds (£3 extra). We went to drive through to be told " We can't take Drive Thru orders at the moment." I think back to a simpler time where you could ask for food then hand over cash, those were the days!

site_logo

Christopher Ogle . 2024-06-15

MORE AT Google

Ordered one item and even that was wrong!

site_logo

Darren Gowing . 2024-06-09

MORE AT Google

The good was great but the lady who served us was very rude, wasn’t a nice experience waiting for our food.

site_logo

Amelie Royall . 2024-06-07

MORE AT Google

Food was as expected but half the restaurant shut off so couldn't get away from people & service was dreadfully slow

site_logo

James Wakelin . 2024-06-06

MORE AT Google

One of the better McDonald's food was hot and good staff

site_logo

amanda pashley . 2024-06-01

MORE AT Google

As you would expect from Mcd's but cleaner and smiling helpful staff. No vodaphone signal though

site_logo

Andrew Raby . 2024-05-31

MORE AT Google

I think this is one of the best roadside McDonald's in the uk Prompt and diverse service with nice staff great atmosphere

site_logo

Lonely Traveler Productions . 2024-05-30

MORE AT Google

The place is really good to visit with your friends. Nice experience.

site_logo

Neha Santhosh . 2024-05-28

MORE AT Google

Fast service, indoor and outdoor seating drive thru and a big carpark!

site_logo

Bryony McCormick . 2024-05-24

MORE AT Google

Nothing to complain. Usual good service. Being a vegetarian had to eat the same thing just like every time. Outside bins were overflowing is the only reason for leaving 4 star for atmosphere.

site_logo

Ravi Rathod . 2024-05-23

MORE AT Google

Staff friendly helpful and it's clean

site_logo

Elizabeth Peck . 2024-05-20

MORE AT Google

Stopped ordering from the thickthorn store now. As everytime there has always been missing items when received, ranging from fries, burgers and drinks. Very poor service when you call or email them regarding the missing orders as they don't want to know.

site_logo

Carl Stimpson . 2024-05-19

MORE AT Google

Food cold after waiting 10 mins. Food on counter (left there whilst staff dealing with delivery drivers) when complained the manger shrugged his shoulders. Rude!⁰

site_logo

Pauline Pilkington . 2024-05-18

MORE AT Google

Food delivered after ordering on McDonald’s app. Now decided to delete the app. Doesn’t work as 3 or my last 4 orders have had main items missing (all changed for and not refunded). Every time I call ‘Just eat’ get the blame for missing items, however they come sealed FROM McDONALD’s. McDonald’s is fine for a quick lunch/dinner. Don’t use the app. Missing items and never refunded. (‘Just eat’ also promised a refund within 15 days, 2 months ago)…. Very poor ⭐️

site_logo

Michael Ovens . 2024-05-16

MORE AT Google

Clicked and collected great service

site_logo

Terry Keen . 2024-05-16

MORE AT Google

Typical chain friendly staff served quickly

site_logo

Kyle . 2024-05-12

MORE AT Google

Always fast service and the food is reliably hot

site_logo

Mary XO . 2024-05-12

MORE AT Google

We had breakfast for the first time here . Had been in for dinner on new year eve and was good. This time the only thing that could be better on our breakfast, was some of the items were too fried like the hashbrown and slices of bread and the black pudding was quite dry . Orange juice was amazing . Apart from that , service good , the girls were happily friendly 😊

site_logo

cesaltina cruz . 2024-05-07

MORE AT Google

Not for the first time card payment via the self-serve terminals was not working, forcing us to the counter only to find that one of the two tills had gone faulty that morning.

site_logo

Robert Foster . 2024-05-06

MORE AT Google

I know it's a McDonald's so not expecting much but they still managed to disappoint. Really slow service, cold food and incorrect order. Cash desk was vacant of any staff so didn't bother complaining.

site_logo

L K . 2024-04-20

MORE AT Google

Don't turn up around midnight, always an update or something going on so you have to wait 20 minutes just to place an order.

site_logo

Ricky Neafsey . 2024-04-20

MORE AT Google

This is normally my go to Maccy's. Pleasant and helpful staff, nice food, plenty of seats

site_logo

Lee Wiseman . 2024-04-18

MORE AT Google

Its a maccies so always a good standard.

site_logo

Brad West . 2024-04-17

MORE AT Google

Since the refurb at the end of last year the number of tables has reduced making it more difficult to get a seat. They should have taken the opportunity to increase seating but as long as the delivery drivers don't have to slum it with the plebs then that's OK.

site_logo

David King . 2024-04-15

MORE AT Google

Order at table within 10 minutes

site_logo

Bob Wilkinson . 2024-04-11

MORE AT Google

Medium size from MCD. You can order at the terminal or in person. Service was quick and the place was clean. There are seats available outside. The parking lot is not very large and can be full at times. Location right on the roundabout and so easy to reach. Otherwise McDonald as usual.

site_logo

Marc Sandforth . 2024-04-09

MORE AT Google

Every time we order from the app, food takes ages and is always cold.

site_logo

Fani Courtouké . 2024-04-07

MORE AT Google

Good clean efficient Mcdonald's

site_logo

Sally Redfern . 2024-04-02

MORE AT Google

Be sure to check your order thoroughly. How can people be so incapable of fulfilling an order. Everytime we go there we have missing items so be sure to open boxes up. So far we've had missed box of chicken selects, missed hash brown, forgot to put in dips. This time they managed to forget to put chips in a bloody happy meal and it really wasn't busy.

site_logo

Sophie Avard . 2024-03-31

MORE AT Google

Modern clean McDonald's with good size car park and drive through. Plus outside seating area

site_logo

Ian Randell . 2024-03-29

MORE AT Google

Love this Macdonald's. Chips could have been warmer but didn't spoil our visit

site_logo

Sue Dedman . 2024-03-18

MORE AT Google

Superb clean and fashionable store with good quality food and a variety of different enjoyable menu items

site_logo

Maks . 2024-03-14

MORE AT Google

Dont go for the atmosphere, food always good service better

site_logo

Carl Thomson . 2024-03-11

MORE AT Google

Visited here just as I was passing and fancied a quick breakfast, parking was ok but when I got inside 2 of the 4 ordering points weren't working, the place had a big group of motorcyclist in who had very little manners and were both sat and stood throughout the restaurant which meant getting your food order from the counter a bit of a dodge and weave through the rude crowd. I also noted 3 members of staff (1 I'm sure was management) just standing in a public area just chatting (I knew it wasnt work related as I overheard their conversation) this to me is very unprofessional especially with the chaos that was surrounding them. I will try my utmost never to visit this place again.

site_logo

Steve Pullen . 2024-03-10

MORE AT Google

Raspberry and white chocolate pies are delicious! Drive through was a little slow on this occasion.

site_logo

Debbie Walker . 2024-03-07

MORE AT Google

Had a sweet chilli chicken wrap. It was the first one I've had for about 1 year. Very disappointed and couldn't believe the lack of filling. As the photos show, it was literally just a wrap and nothing else for the first 3 plus inches!!! McDonald's..... What has happened?? Definitely won't be returning.

site_logo

Nichola SEGENS . 2024-03-05

MORE AT Google

I ordered food on points off my app McDonald's. The first lady had accepted code I gave to her at the post time I got to the first place and the tills were rebooting. They could not find my order so I ended up having to pay for my food. Not good service

site_logo

Mark Brown . 2024-03-05

MORE AT Google

Never have a bad experience at this drive through. Always efficient, friendly and the food is hot!

site_logo

Caroline Kingham . 2024-03-01

MORE AT Google

Amazing food somehow better than other McDonald’s a lot of children but the place was spotless.

site_logo

Sas . 2024-02-24

MORE AT Google

Just stop for an ice cream but it seems OK would try good if passing again

site_logo

Anthony Rockman . 2024-02-23

MORE AT Google

Quick and just what you expected

site_logo

Michael Hawker . 2024-02-21

MORE AT Google

Great staff but you wait for food for some time.

site_logo

John Woods . 2024-02-18

MORE AT Google

Usual food as a breakfast stop after an early start.

site_logo

Sean Radley . 2024-02-16

MORE AT Google

Good staff. Appears to have a regular issue, with providing milk shakes and toffee lattes, especially in the evening.

site_logo

Mitch M . 2024-01-13

MORE AT Google

A very modern McDonald's located in some services near Norwich. I actually had a good experience, especially since I don't normally have a good time at a McDonald's. It's also a rather big McDonald's as well. The toilets are ok and the service is very good. I highly recommend going there for a road trip to Norwich.

site_logo

Leo Papadopoulos . 2024-01-06

MORE AT Google

Very busy with a small and full carpark, but the quickest table service we've ever had ! Good food, friendly service and nice staff, especially Anita

site_logo

Nigel Emson . 2024-01-05

MORE AT Google

Always reliable and safe and family orientated

site_logo

David Mouat . 2023-12-27

MORE AT Google

Very helpful staff, the place was clean. The toilets smelt clean. The meal was nice and warm thankyou

site_logo

Edwina Whatling . 2023-12-20

MORE AT Google

Same as any other McDonald's Fries warm ,burger luke warm But the staff are very good ,all the staff get 5 star as they do a great job .

site_logo

Ginger Rogers . 2023-12-20

MORE AT Google

Nice greeting on arrival, pleasant friendly staff. Clean store.

site_logo

Wayne Rice . 2023-12-14

MORE AT Google

Similary restaurants in East of England

restaurant_img
4.0

87 Opinions

location-iconKetteringham Hall, Hethersett, Norwich England
Other cuisines
outdoor_seating_259964takeaway_259964delivery_259964

I thought afternoon tea here would be something special to celebrate a birthday but unfortunately it wasn't. The table we were allocated was right next to the counter where people stood drinking, chatting and paying (I believe they might have been staff from the business centre). When I commented on this to a member of staff she said they would soon be gone, but then more came and stood there for some considerable time. The table was undecorated and the teapot and cups plain. One of the teaspoons was dirty and had to be replaced. There was nothing special about it whatsoever. It was just like being in a cafe which you go in for just a coffee. Not afternoon tea special at all. It was more expensive than many in the Norwich area so I thought the experience would be reflected in the price. But it clearly wasn't. The food was nice, nothing special, only 2 different filling in the sandwiches. The scones were good, the cakes ok, but again nothing special. The staff were busy but quite friendly. I would not recommend The Orangery for an afternoon tea experience. I came away feeling very let down and disappointed from what I thought was going to be an enjoyable afternoon.

restaurant_img
4.0

13 Opinions

location-icon16 Victoria Rd
Seafood
outdoor_seating_153521takeaway_153521delivery_153521

I called in at Victoria Fish Bar one evening last week when passing through Diss. I only purchased a portion of chips and battered sausage to take away but thought at the time that they were worthy of a review. Quite honestly, as good a portion of chips as I have ever had and excellent value. The battered sausage was of good quality with a lovely crispy coating of batter. Thank you.

restaurant_img
4.0

77 Opinions

location-iconExchange Street
British
outdoor_seating_172183takeaway_172183delivery_172183

Had lunch here, staff were helpful and pleasant, the food was okay but not exceptional. The setting is quiet with a slight nod to the 1940's. Not sure about the green neon light in the alcove but it was an adequate lunch.

restaurant_img
4.0

150 Opinions

location-icon29 Market Street
British
outdoor_seating_134826takeaway_134826delivery_134826

The food the staff.. Everything perfect.. A special thanks to Willow the waitress.. I'm 72 and never seen anyone as fast working. Efficient and service with a smile. We were amazed.. Not saying this because we might know her which is not the case.. It's because we stay in Wyndham once a week from great Yarmouth and always praise people and establishments when they deserve it.. Thank you ALL at the White Heart.. Will definitely be back regularly and recommend 100 %.

restaurant_img
4.0

6 Opinions

location-iconNorwich Road
Other cuisines
outdoor_seating_328955takeaway_328955delivery_328955

I telephoned to check if dogs were welcome, and they were! We visited after a muddy trip to the woods. The staff were super accommodating and welcoming. The dog was provided with water and biscuits and we ordered the most delicious cakes, panini and hot chocolate. Unfortunately we did muddy up where we were sitting a bit but we were reassured this was absolutely not a problem. We will definitely be returning. Really lovely visit.