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4.1

Based on 2.994 opinions finded in 1 websites

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Nº 215 in 426 in Wychavon

Score
OpinionsNoteGoogle2.9944.1

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No car parking spaces and to access the car park traffic just backs up. Needs looking at to be honest. Food was cold had to go back in as was cold and items missing. Pretty disappointing as thought fast food should be quicker 😕

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Grace Kendall . 2024-12-08

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The last couple of times I've been there, the food was always hardly warm to a bit cold. So I got no intention to go back there unless they make changes or get some more qualified people in to cook the food. I've got quite a few health problems including a weak immunity system because of some of my medication so I can easily get ill.

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Charmaine Price . 2024-12-07

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Fast and good service is also not too busy any time I go there I have a place to sit and eat

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maciek mac . 2024-12-01

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Friendly staff. Disability parking, toilets and access.

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tracey peel . 2024-11-22

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This mcdonalds, in particular, has a higher standard of food prep than the one in Blackpole it's all a load of rubbish if you want my honest opinion. However, serves its purpose when staving and when a treat is deserved

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bill dighton . 2024-11-14

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A lot better since it was updated. But the access to the carpark is still not great.

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adam b . 2024-11-07

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Excellent Mcdonald's! Had an issue with collecting an order from the drive through (McDonald's app), so I went in and one of the managers resolved my issue super quickly. Excellent customer service!

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Yasumy V . 2024-10-29

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Went through the drive thru good was fresh and hot, service was super fast and staff are frienly Perfect McDonald's service just how it should be

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Vernadene Huson . 2024-10-26

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Really good, went through the drive through, but of a que but was serviced quickly and my order was correct. Very tasty and hot.

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Local Lloyd . 2024-10-22

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It was very busy, so service wasn't fast at all but overall food was fresh

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Suzanne Pearson . 2024-10-21

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Droitwich McDonald's is the best one in any possible way

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Tomasz Ciszewski . 2024-09-20

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Friendly service and environment. Usual McDonald's fare and prices.

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Randy Maraj . 2024-09-20

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Ran out of cheesesteak burgers, but the old standbys were there. Quick service at a peak time, even tough they had computer problems. The person serving checked the order as well.

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Andy . 2024-09-19

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The big mac sauce was really tangy and weird tasting a bit sour like tatar sauce bought at 11:03

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Clash Lord . 2024-09-10

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Good Maccies, live locally, foods normally hot and fresh not like some I've been to. Only issue is it's well known for M5 traffic now so can be problematic finding parking. UPDATE 26TH AUGUST 24 5 years after my above review, and multiple visits with the kids since no issues, until now. Since the refurb, the seating is less, and the benches are cramped to sit in. No fizzy drinks, no bacon, bits missing off the order (Table Sevice) ages to get someone to speak to, and food was going cold. For progress, this is going backwards. Dropped 3 stars, I'm afraid.

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James Kettle . 2024-08-26

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As good as all the other McDonald’s

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Callum Millar . 2024-08-25

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Yes, had the milkshake and loving it

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Steven Roffe . 2024-08-24

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It is a great place to stop just off the motorway without paying service station tax

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Andrew Harris . 2024-08-24

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Do not buy on the app because when you get here there is no signal so you cannot check in and the free wifi does not load and the staff are so unhelpful its shocking

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Iain Cooke . 2024-08-19

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On this visit we ate in the restaurant, the food was brought to the table and I am delighted to say it was hot! Burgers, fries, nuggets we're all piping hot which made an enjoyable meal. I did notice my Double Quarter Pounder appeared to have lost weight so I approached the counter where the manager, Jade was standing, I explained the issue and she rectified it immediately with a freshly made burger. Excellent service.

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Tacky Stump . 2024-08-17

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Food slow to come out since they have had a refurb also disappointed that they have taken away the sauce dispensers and the ipads for the kids

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Jennie Whipp . 2024-08-17

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Drive through is always a good service, nice place now it's been revamped.

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Steve Abbotts . 2024-08-15

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Dirty toilets burnt chips and few flys inside while eating,but at least they've got a new counter set up

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Ryan . 2024-08-13

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Wrong order 1st visit to store and today wrong order again what a sham

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Simon Tidswell . 2024-08-11

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Another McDonald's, just as good as any other I've been to. Even abroad, the nice and easy touchscreen menus let you select your language and away you go.

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Paul Anthony . 2024-08-09

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Usually pop through the drive through a couple of times a week if I'm working that way, as it's only a 10 minute detour from the motorway. Fast service and 9/10 times they actually give you what you ordered 😉 You can't go wrong with a breakfast roll meal and a coffee for that price, and speed is actually decent value and convenient 👌 Happy, friendly staff, too.

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MrDonkeyDust . 2024-08-02

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The queuing is getting out of hand. It had gone all the way to the roundabout, causing traffic to back up to starbucks. The system does not work and it causing a lot of problems for the locals. Not only that, McDonalds rubbish is everywhere. Main road, down the country lanes such as crown lane; just dumbed everywhere leaving the locals to have to pick it up.

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Natalie . 2024-08-02

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Card readers never working got my order wrong 4 times in a row and the wait time when it was empty was 30 minutes

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Kate Pearce . 2024-07-25

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Popped in on the way to work for some breakfast. My order took well over 10 mins so in the end I had to leave. People in and out of the drive thru constantly but me and others that had ordered in store had to wait. I asked the manager if you get served quicker going through the drive thru and she replied with yes. This is not good customer service in the end I had to leave the food I had ordered as it had made me late for work. Shocking service manager looked lost

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Marvin Spencer . 2024-07-23

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Although crazy busy we were served quickly.

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Donna Grazier . 2024-07-22

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Maccies is as maccies does, this one is fast and efficient, drive through runs well although idiot customers who get to the ordering station and still don't know what they want infuriate me.

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Jaded G00ber (JadedG00b3r7) . 2024-07-06

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3 July- Closed for refurb. NOT OPEN

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Jay Manning . 2024-07-03

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Could do better with the service always feel a little mugged off

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Jonathon Alcock . 2024-06-30

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Food is always hot and staff are very friendly

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Sally Bradshaw . 2024-06-22

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Drive through only available very quick service food all good

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Phil Madge . 2024-06-22

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McDonald's bacon rolls are decent. Not the best I've ever had, because I make that one. The sausage and egg muffin however is sublime. Awful parking at this location but it's not McDonald's fault

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Chewie Charles . 2024-06-20

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Fast service... a bit like 15 years ago compared to the last 5 years of much slower dealings 👍🏻

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Glyn Emerson . 2024-06-13

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Best tasting breakfast so far . Not greasy at all

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biza 1980 . 2024-06-12

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Young lad called Josh Nicklin was very polite and had great service! be proud.

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Lizzie Rose . 2024-06-11

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Cold fries that had been cooked in dirty oil very unpleasant

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John Crow . 2024-06-10

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Great service as always and get extra big bags with handles due to my disability

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ajax2061 . 2024-06-05

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I ordered a double quarter pounder with cheese, the burgers were very dry. It also lacked the usual toppings, very little cheese, sauce & garnish. They never look like they do on the screens, I would eat this again. The atmosphere was ok, the staff we reacted with didn't seem to care much, probably tired & busy but our tray was dropped onto our table, a few little items fell off & the server just walked off without any acknowledgement.

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Nicola “Nikki B” Bird . 2024-06-03

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Finest one outside of paris, expect to be transported to the real world of a le McDonalds

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Dave Simmonds . 2024-05-31

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Overall a pretty standard Macdonald's. The parking is a pain as there's hardly any and getting in and out of the junction to access it is awful as it is very small for something that leads to multiple businesses nearby.

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Gemma Parsloe . 2024-05-25

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Don’t know which chef it was working till close tonight 24/05/24 but he’s a real G. Customer service on point!

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Nicole Mann . 2024-05-25

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Have been here many times, usually fine but the burgers were dry. I had a double quarter pounder, I won't have one again. There wasn't enough sauce, but the meat patties were dried out. The service was fairly quick but the tray was literally dropped in the table in front of us, a couple of things fell off and the server just walked away. Drinks were fine, and the cheese bites were dried out.

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Nikki Bird . 2024-05-22

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Excellent. Good service and dog friendly. Gave me a dish of water for our dog Penny.

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Martin Heard . 2024-05-19

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Food was shocking got go a refund never again

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Craig Hampton . 2024-05-15

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It's a McDonald's. As you would expect

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Sophie Jones . 2024-05-12

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Accessible location, just off J5 M5.

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Dave Price . 2024-05-12

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Paid 12 pound for cheese bites box, a mayo chicken and a milkshake, they forgot my cheese bites and gave me 2 chicken selects and a cheeseburger… I only realised after my 15 mins drive home…

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Luke Lattimer . 2024-05-06

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This particular McDonald’s could possibly be the best McDonald’s in the UK. I have been to hundreds up & down, nationwide. However this one holds a special place for the reason that it’s the only one where I’ve never encountered an issue with my food or a wrong order. I typically refrain from reviewing McDonald’s restaurant’s unless it’s extremely bad or exceptionally great. All the others are somewhere in between. This one is definitely worth mentioning. The food consistently arrives fresh and hot on every single occassion, a testament to their quality control. The staff are unfailingly polite also on every Occassion, adding a pleasant touch to each visit. However, two notable drawbacks that tarnish an otherwise commendable experience. The drive-thru bays are incredibly tight, making maneuvering difficult and stressful. Additionally, the car park is poorly designed, with limited spaces and awkward layouts. Despite these flaws, the overall experience remains positive, thanks to the consistently excellent food and service.

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Indi S . 2024-04-19

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It's a great Macdonald's, table service and milkshakes available, fast food delivered to the table after using the screen to order. Plenty of seating and even games for kids on the stools on the long table. Ticks all the boxes if you really want a maccies

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Joseph Friend . 2024-04-16

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Every time I go to the drive through they get my order wrong an then try telling me I didn't order what I orderd like I'm a complete liar an then ask me if I have a receipt no because I wasn't given one the service I dia an people can't order what you ask for for some reason I ring up to complain an get fobbed off on the phone

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Paul Danks . 2024-04-14

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Great Maccys, hot and quick too which makes a pleasant change to some of the McDonald's restaurants I've been to in the past.

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Gareth Jenner . 2024-04-14

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Bit grubby staff didn't look to happy to be there

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Mark Taylor . 2024-04-08

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Not fast food as took ages but still good

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Craig White . 2024-04-07

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Been here B4 last time not so good(dry bread) ok this time 👍

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James Bicknell . 2024-04-02

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As poor and as cold as expected

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Gavin Bonser . 2024-03-30

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Horrible road crossing with rude people, staff are great.

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Luke Crowther . 2024-03-30

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Nice restaraunt but can be busy and not enough seats

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vexxcon1 . 2024-03-27

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gets very busy in a tight lil area but great fast service and hot served food

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Charlotte . 2024-03-26

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Typical McDonald's with hardworking staff and food as you would expect

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MRC . 2024-03-24

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Very dissapointed with my experience! Me and my friends were the last customers in so it was very quiet, I ordered from the vegan menu and proceeded to wait, watching our food be prepared. I then see the man preparing & touching my friends food (meat) and then straight away handling mine without washing/sanitizing. This left my meal unsafe for me to eat so i went home after a long day on an empty stomach. This store failed at the core aspect of providing food that is safe for consumption.

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Charlotte Kyte . 2024-03-17

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It's a McDonald's. I always use the app now to get points, which is great for both pick up and table service

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Nick Neate . 2024-03-14

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I am traveling and had to stop in this nice village overnight so I came to McDonald's last night and today for breakfast. Both times It was a delight to be here for the service, the food and for the cleanliness. Very helpful staff serving quickly to tables and Drive through cars. It is a busy restaurant and they do the job very well. Here it is a appy customer.

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Marta Foronda . 2024-03-10

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The best McDonald's establishment in all of England. Everything, absolutely everything, 5 stars. Incredible

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jorge rodriguez abad . 2024-03-09

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Food, service excellent and staff very polite and helpful.

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David Parnwell . 2024-03-04

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Excellent service. When a drink was spilled, it was cleared immediately and a free replacement offered.

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Rosemarie Morgan . 2024-02-24

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Order wrong manager not interested very very poor customer service wife had to cook summit or she'd of starved

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Andrew Watts . 2024-02-19

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Quick drive through even in peak times. Easy parking and friendly service. Clean environment. Not really much more you could ask for from a McDonald's to be fair

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Pritesh Mistry . 2024-02-14

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Ordered at parking point. No ketchup and no serviettes. I guess its what you pay for but not that impressed.

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Graham Lee . 2024-02-11

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Couldn't even get my order right after 2 attempts at drive threw lol

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Daniel “Sooty” Jones . 2024-02-10

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Food was fantastic service 10 .atmosphere brilliant staff really polite and friendly

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Mark Bird . 2024-02-09

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Best maccys in the UK, been several times and it's always consistently amazing! I know all maccys food is supposed to be the same but this one is always way better than the others, food is piping hot and fresh, staff are great SPOT ON LADS

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verity parker . 2024-02-08

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Cracking McMuffin here, so hot I burned my mouth 👍🏼

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Rob Flemings . 2024-01-27

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This is a good branch of McDonald's where you can park up just off the M5. The prices are ones you would normally find at a McDonald's and aren't over exaggerated service station ones. Service is okay and reasonably quick. It does have a drive-thru and is very efficient. I've been here many a time and never had a problem!

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Jenny . 2024-01-26

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Only popped in a for a cup of tea, it's not worthy of any other visit. Unhealthy, overpriced rubbish. Not for me.

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Andrew Jenkins . 2024-01-21

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A good McDonald's. Clean and staff helpful, friendly and spot on with tidying up.

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Sandra H . 2024-01-14

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The young lady tilly that served us was a gem

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Ricky Gubbins . 2024-01-14

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Usual burger fare, nothing to be excited about, average service at best.

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Damon Lord . 2024-01-14

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Really good service for Christmas eve can't complain!

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Rebecca Stainton . 2024-01-05

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It’s McDonalds. What’s not to like 👍

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Miss Magoo Tewkesbury . 2024-01-03

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Helpful staff and tidy eating areas.

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Xaaron Faulks . 2023-12-31

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Efficient experience and all staff wearing face masks

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Michael Hall . 2023-12-30

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Good service, hot food. Friendly staff. Disappointed ice cream and frozen drinks were not available but it was 1am!!

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Mo Ball . 2023-12-24

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Meal served quickly environment clean and food good, quite well used outlet a bit tricky to park.

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Dean Webb . 2023-12-23

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Same as every one ridiculously expensive for a toney thin burger

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Mat Taylor . 2023-12-21

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It’s a fast food joint, it’s never gonna score high, but it was adequate to fill a couple of hungry bellies

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Darryl Osborne . 2023-12-18

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Hot fresh cheeseburger and fries, and a strawberry milkshake that actually tasted like strawberry unlike some McDonald's!

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Nicola Dobson-Scott . 2023-12-12

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Nice jolly bright clean friendly easy to park and accessable. Yes it mcdonalds. But this one is one of the top ones.

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Peter Britten . 2023-12-12

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The service is not bad for a McDonald's and the food is what you expect and can get busy with people dining in and eating out and there is a normally a line of cars waiting for drive through

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Daniel Turner . 2023-12-11

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As you would expect from a fast food chain, quick delivery of the food, as described on the menu.

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Mavic 7595 . 2023-12-11

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Food was as one might expect. Toilets half the size they could be, as we have come to expect 😏

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Daniel McMurtry . 2023-12-10

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Fast, efficient and a very tasty breakfast. Exactly what one would hope for. Also plenty of seating on a Sunday morning

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Luke Dowdeswell-Downey . 2023-12-06

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Picture the scene... Was it a nice scene? Good, I'm glad. Now ignore that scene and picture this scene. On a bright and frosty Saturday morn, a rosey faced bearded idiot piloted his car in the general direction of this Burger emporium. Being a tad peckish we called in, keen to fill our guts with burgers and fries. The wife ordered the food via the app. Wowsers! Imagine that, ordering food on your phone! Mind blown! Anyway, by using the app she earned some points which in several years we should have enough to get a free hamburger! So, where was I? Oh, here I am. Hello me. So we decided to collect the grub via the drive through. A huge mistake on our behalf as the queue was crazy. By crazy I mean long and slow. So not really crazy as in zaney and fun like a 'crazy clown' but I suppose I should have said 'soul zappingly slow and tedious'. Well, we finally get to the little ordering panel and say 'good morrow to thee, fine perveyer of burgers, we hast travelled a great distance to purchase some of your burgery delights, my lips are longing to feel the meaty goodness upon them'. The chap threatened to call the police if we didnt go AWAY. I hastily explained that we had ordered on the app and he mumbled something about me being an idiot and welcomed me to drive up to the second window! The 2nd window, not the 1st one but the best one, the window with the food. On arriving at the window of delight I was slightly disappointed to be asked to go and park in the waiting bays of shame. When we arrived at the bays, some chav with duplo hair and spots had managed to park across all 3 of them and sat in his fiesta, vaping away like he was king of the castle. What a twot! Anyway, his happy meal arrived and off he went, revving like an oap trying to reverse. I tried the chicken big mac and it was Meh. A bit too greasy if I'm honest. The kids had happy meals which I think they enjoyed and the wife had a Big Mac which she said was 'alright'. I must say that the fries were fresh out of the, er, frier so they were good. So all in all, a solid performance from Ron and his team today. We arrived at lunchtime so we should have expected it to be busy. This concludes the end of my review. I hope you have enjoyed it. If you did wave your left arm high in the air and shape your hand and fingers like an emus head and pretend it is is talking. Whilst doing this shout as loud as you dare " I need a wee, please don't squeeze me" Then I would like you to tell the next dog that you see that it is a good dog!" Goodbye dear friends. Until the next time...

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Anthony Cecil Hogmanay Parsnip . 2023-12-05

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Food was good as always in Maccies but unfortunately some of the order was wrong

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Karen Smith . 2023-11-21

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Printer not working on self serve display, apart of that typical Macdonald, plenty of parking

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Stanislav Pompura . 2023-11-21

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Whats there to say its a mcdonalds, its what you expect always slightly underwhelming but always the same. The only difference here is the car park is a nightmare. This is a McDonald's that wasnt planned to be this busy

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Ashley Ward . 2023-11-14

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Drive through the only experience was the car music ??

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Jay Newman . 2023-11-11

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