McDonald's in Enfield

Making 1 burger shouldn't be this hard. You serve even this one wrong. and you're a burger shop. and waiting half an hour to eat this bad food is just a waste of time. Its not even cheap any more compare to others .

22.04.2025 I started choking from how crisp my mcdonalds Sprite was. I caught the attention of a lovely female worker named Iman. I hope I got her name right. She patted my back and did slight cpr upstairs and stopped me from almost dying. She made sure I was okay and brought me a nether sauce that I requested for my mincecraft meal. She truly is a diamond in the rough. (Rought being how bad the atmosphere was with all the teenagers). Other than that, I hope she's appreciated by her fellow staff members. Iman, thank you. 🙌🏼

Cold, rubbery fries, cold burger

burger and chips freezing and milkshakes melted

my nine mcgugets did not come niether did my cheese burger i am extremely disappointed

Cold food, badly made milkshake, tasted awful. Delivery time changed numerous times over the 40 minutes it took to get the food

Kept changing arrival time and food was cold and tough. Buns were also hard

Food is freezing cold. The order tickects on the wrappers say 8.20 food arrived at 9.10. food completely inedible. Waited 1 hour from ordering to delivery. I believe this is all down to driver errors. MC Donalds is usually a quick services. I request a full refund as all food has had to go in the bin and now I have to seek other food from elsewhere

The delivery time kept on changing I have two children and I ordered the order just before 10 and it arrived just before 11. This is not acceptable. Also there was no napkins in my order. The food was very very cold. I am not happy. I expect a full refund.

All the food was cold! Absolutely joke- expect full refund- it shouldn’t take this long for an order!

They could not find my location and did deliver it

All the food was cold and the delivery time kept changing from the time that I ordered it took almost an hour

Absolutely disgraceful. Over 1hour waited for McDonalds. Never gonna use McDonalds Enfield town!!!! How to explain to my kids why they have to wait so long

Never again! Items were missing in my order, burgers were in horrible shape… I needed to deform my fillet-o-fish to put it together properly. Nowhere to complaint or ask for refund . The tried calling in the restaurant- they never picked my call.

Nie dostaliśmy pełnego zamówienia.

Food was cold on arrival and drink had spilt into the McFlurry

Very fast service, Jake was serving 5 star service

lovely delivery driver, very polite and kind

Food was cold so I had to reheat

Delivery guy not at fault food was probably sitting there and they gave me the cold stuff

Waited a ridiculously long time then the food was cold!

Two hours late and completely cold . Completely unacceptable

Took 1 hour and half to arrive, wasn’t informed of this wait before I ordered.

So so happy chips a bit cold as always (really need to work on that) but nothing was missing, can you believe it so yes very very happy.

Deliver time kept changing. Quality of food was very poor. (order arrived barely warm)

Second time in a row where my drink is on its side in the bag and leaked out the bag and all over my floor

Cold chips and a chilly cheese stack that tasted like vomit

My order was stone cold and the hot chocolate had spilled out and the bag was open. Very disappointed. Threw it all away

Drinks came all spilled I told the driver he didn’t seem to care and the drink spilt in the McFlurry too. I told the driver about the bag he wasn’t interested.

All the food was cold , How !!?

Very friendly and polite was the delivery driver

Driver seemed to be waiting a very long time to pick up food. When it finally arrived it was cold and hard

the food was cold, my drinks were spilled in the bag to the point where the bottom of the bag was ripped. not happy at all. one of the drinks were also wrong it was not diet coke when it should've been

Foad was 100 percent beef was warm OK the buns are the oringal buns

Ordered a Big Mac. I received a top of a bun, spilled drinks and freezing food. I wish I could post a photo

The order was incomplete and I refused the order yet yoh gave charged me

Driver was sent to wrong address. Arrived over 1 hour later after guests had left. Did not accept order that had been on delivery over 1 hour

Waited over an hour for our order. It arrived ice cold (not even tepid). How long had it been waiting to be delivered? Hungry and gutted.

Took nearly an hour to arrive. The driver got lost and the food was cold.

Very happy customer. Thank you.

Very happy customer. Thank you.

item was missing and still waiting for my refund 😪 or credit

Only left 1 star as zero is unavailable! My food turned up looking like it had been through a spin cycle! The burger had an ingredient I asked to be removed & all over the box! The milkshake had leaked everywhere and ended up all over my floors.

They didn't deliver my food and refused to initiate a refund. They keep doing this thing of claiming the item was delivered but won't deliver and since it's a prepaid charge you either have to order again which makes you pay double or lose your money

We have been waiting for our food for nearly two hours now. Message just popped up to say it was delivered when it wasn’t!!!!!!!!!! Where are our food????????!!!!!!!! Food was supposed to be delivered according to the notification at 21:15, but it was 20:40!!!!! And no food!!!! I paid nearly £50 for NOTHING!!!!!!!! I am livid!!!!!!! I want to know where our food is????!!! And why we are waiting this long!!!!!!

The food was stone cold and stale tasting. It had obviously been sitting on the side for quite some time. The estimated delivery time also more than trebled once the payment had been taken, which felt sly and misleading.

Food was completely cold once we opened the bag. I tracked the delivery person and they were about two miles from my address with my order, obviously delivering more than one order. If they are going to do this then they need to make sure they have some kind of food storage that keeps the food hot upon arrival not just in a thermos bag! Driver was polite and friendly when he arrived so cannot fault him.

I had bacon in my wrap when I asked for no bacon.

My order was delivered on time although the driver did have to call me for directions to my address. When he got here, he was miserable! My food was also not very hot!!

Hi. The order arrived without the drinks Heard nothing from my complaint

Never arrived but marked as delivered

Foad not boiling hot but a bit warm I heat in microwave 100 percent beef I tink

Sent the wrong items, and they were stone cold. McDonalds are always absolutely the WORST when it comes to sending wrong orders : ( Couldn't eat the food and J.E. are likely going to refund only the difference, because that's what they do : (

Food arrived completely cold. Fried were so cold they were inedible.

live less than a 1/4 of a mile away but somehow McDonald's Enfield always manage to send cold food. They send out fries that having been sitting around, I'm not joking the food is old and cold, everytime! Delivery food should be freshly cooked and grouped together for delivery. Do not send out stale food cooked 20 mins ago!

Perfect costumer service. Surprisingly early arrival.

I order chicken selects meal but l didn’t get my drink

Shocking, drinks spilled everywhere and no chips were delivered with any of the meals

i only got 16 chicken nuggets in a 20 box and paid full price for a 20 box talk about the rich taking money from the poor any way possible

over an hours wait for the food to turn up cold, seemed like old stock for the length of time we waited youd expect the food to be hot not cold!

I would not order from them again, this is the second time they sent me a completely different order to the one I placed.

One of the best McDonald’s in the world!

Bloke delivering was super kind

Driver took my food to another destination 10 minutes Drive away before bringing it to me. No way was I eating it when it’s been elsewhere. It would also more likely be cold as it’s never really hot on normal deliveries.

100 BBB percent beef but foad got cold drink ice cream gt er

didn’t tell us it was here and food is cold and soggy drink spilled everywhere and left outside in the cold for 10 minutes

The delivery young lady was very nice .

Ordered 4 burgers 3 without burger just bread an salad absolutely disgusted, if I could give no stars I would

Foad OK drink OK 100 percent beef

The food was cold and 45 minutes late

Literally amazing food is hot I’m so grateful the driver was great and faster brilliant

Unfortunately the burger had cheese x2 even though we said no cheese. And the drink was spilled.

Seasoning was great today (3pm Thursday). Fries would have been great but were tepid which is a regular issue unfortunately.

When it arrived it was cold and dry

not only did it take forever but it was cold. in addition this is the 4th time no dips were delivered. I am getting really annoyed with this restaurant and you flippant way you treated my previous complaints about the dops

order didn't include all the items I'd ordered.

This is the second time lately that the food has been hot and perfect fries 🍟 🤯🤣

Good came late and food was stale cold. I ordered 20 nuggets aharehox and there was 14 in there

My food and drink where cold when delivery.

I was given someone else’s order

The order was never delivered to me.

Very lively person speak good English

Order took over 2 hours to arrive and food was cold, chips soggy.

Absolutely awful, completely cold, several items missing, delivery notes ignored.

I was amazed at the delivery time. Very quick indeed. I was however disappointed with the order as it was not anything similar to the advert on TV. Less or no sauces at all.

My food was delivered to another location yet I have been charged. Dreadful service.

quality was shocking, the drink went in thr wrong bag and it leaked all on my food

The estimated delivery time was wrong. When. Tracking the driver he went the opposite direction before delivering the food. From pick up to delivery was over 20 minutes. Food was cold.

Order the first time from this site just it I’ll be honest very good experience for first time

lovely delivery driver, kind and courteous

I am McPlant mad now, so visit usually once a week. Service is what you'd expect in McDonald's, same with the atmosphere. The vegan burgers 🍔 are delicious though. Its great that they did a double McPlant, however, have already got rid of it (only came out January 2023) in favour of adding an extra vegan patty for £1.10, which is cheap, but overall now costs over £5, more than the original double McPlant. A treat once in a while regardless. I highly recommend the McPlant.

Food was cold and delivery time increased. Ordered at 18:56 came around 19:36 not exactly fast food

I'm fuming!!!! The order was for my elderly mother who has dementia and it was ordered sufficiently early enough for you not to get it wrong!! But you did. I will absolutely NOT be using your company again. And I bet you don't care!

Delivered on time but with items missing…

Drinks all spilt in bag which delivery driver tried to deliver leaving coke spilt all in my porch and carpet by front door!

lacked a bit of the sauces but fries were great.

Never did I think I’d see this day. Everything is hot and the fries are hot and fresh. Hallelujah! Must be a new recruit who done my order because this is VERY unusual 🤣🤣🤣

some of the drinks was missing but good delivery.

The delivery guy didn’t deliver the food so now lost my hard earned money so want a full refund

Food turned up Luke warm. Making it inedible. Ordered 2 portions of fries, both only were filled three quarters in the sleeve. The courier made a delivery before he came to us. Hence cold food