McDonald's in Coventry

Food colder than the milkshake mcrib tasted like a freezing cold rustler feel totally ripped of even the milkshake was runny feel like never ordering from maccies again 3rd time n crap food

I ordered 2 wraps meals and 2 chocolate brownies. They replaced a drink with another drink in both the meals. And with the brownies I wasn't even able to taste it because they never sent it. Both the brownies were missing. And they say refund isn't possible now. Worst experience.

The food was pretty standard but the atmosphere was horrendous. The place was full of school kids and groups of men in balaclavas.

The food and service were fine but it is a very dirty environment

Ozzy was incredibly helpful in finding my possession thank you so much !!!! 🙏🙏🙏

The staff were pretending to be busy but they’re obviously not. Food a lot worse than McDonald’s in Asian countries. The security guard is a joke.

missing items. all the drinks, ice cream and sauces

Sending food to my house that has been made over an hour ago as I always request some items removed I can see the time it’s made !!!! Can not eat McDonald’s cold !!!!!

We waited two hours for our food. Tried to contact the restaurant 13 times with no response. My partner had to go to the restaurant and cancel the order on the end. Awful!!

the hot chocolate was all spilled out most of it gone

I didn’t get my complete order

I didn't get any cheese on my hilly stack and didn't get my money back either

Food was cold might not be McDonald fault as drive dint seem to have one of the bags that keep it warm

what food arrived tasted nice but half the order was missing

The food was cold and delivery guy very rude

Wrong coffee delivered and a hash brown missing - no resolution offered besides come to collect another myself which i wouldn’t be ordering online if i could OR contact justeat whose customer service is non existent

Was given to somronr eldd . Furious.

I always have something missing from order!

Did not receive all of my order

didn't turn up 3 very angry children

Delivery driver went to the wrong address. He then expected ne to recieve my delivery through a metal gate instead of just driving around the corner. I am very angry with this service.

absolutely disgusting that a delivery driver don't no how to put drinks in a back witch ended up me losing all 30 pounds worth of food

I ordered a chicken Big Mac and received a chicken sandwich with bacon on which I’m allergic to so can’t eat, I’ve tried calling the shop 4 times but have got no where. Really disappointed

Asked for a ketchup wrap but they’ve put brown sauce on it

I have requested for a refund for my food that was damaged during the delivery,I would like to know the update on this

Very bad environment and service

Order was late because of the restaurant, food was cold, fries were missing - not a good meal from macdonalds

I didn’t recieve this order or a refund

I asked for sauce i even paid extta and didnt recieve.!!

Cold food cold coffee also food was squashed

Ordered for was fast and didn't have to wait for seat wasn't to crowded

Standard food, customer service is what you expect from a bunch of school leavers. Nothing to right home about

waited ages to be given a cold meal never again

food was cold, half of my drink was spilt in the bag so only had half of a large coke. hashbrowns were out of the packaging. didn’t come with a straw or napkins

the food tastes ok but they never seem to send the whole order so always missing something

My food was extremely cold and drink spilt everywhere

worst mcdonalds ever run by faulty ai bots, cant even make fries nice or fillet of fish avoid this place go kfc instead opposite atleast they fix your order issues.

Great staff and excellent service

Burnt food, drinks split in bag, cold, under cooked hash browns

I didn't get my free item as spent £20

delivery driver dropped my drink

This is the last time i order from here. The other day it was the completely wrong order... today i asked for no sauce and pickles on both my burgers because o cant stand either and my order came full of sauce and pickles, ruined my lunch and waisted my money. This mcdonalds is really awful, do not order from here.

Got the completely wrong order.

The driver was extremely rude , and refused to delivery the food at my door as I requested

avoid i be making complaint to head office

Excellent service and perfectly delicious food, as always. Delivery driver was very polite, respectful of property and very professional at all times.

Driver refused to bring my order to my door and marked it as delivered. Have to wait 2 days for a reply. Awful awful service

I had a large latte but got half a cup, no straws, for kids drinks

More than half of the coca cola was spilt

I'm not happy with my order as I did not received my food so I payed for something that I didn't get so I'm.not happy

Very bad experience driver dont call me or not text me i am going to bed without eating i need my refund.

Error between app and the store app said to visit counter with code. paid the man and then checked me bank the app had taken the money then expected me to pay again but plus 88p unsure why that was. But the store sorted the issue and delt with it effectively! Great customer service when you respect the staff.

was missing a double burger on my last order

Mcd sucks actually! It doesn't not even look like real food !

Rude workers kicked us out because we are black youth

I never got my food, said it was delivered but I didn’t receive my food

food was cold and burger had chunky onion slices and smoothie was more ice than smoothie sent a request to just eat to inform them of this but been offered no refund or compensation will not be ordering from McDonald's again

Order delivered totally destroyed,handed to me wet through item by item.

I ordered a double big mac with bacon and 2 large fries online from deliveroo The 2 large fries were thier ... But when I open the double big mac burger with bacon ... to my surprise It was only a normal big mac with bacon Order 08998 Thank you so very much for screw the customer out of pounds I'm missing 2 patties to whom ever prepared it You owe me a proper double big mac with bacon!!!! Here's the photos Saturday the 20th of July

MY ORDER WASNT EVEN DELIVERED, I COULD SEE COURIER NEAR MY ADDRESS THEM HE SELECTED DELIVERED AND IT WAS NOT EVEN OUTSIDE

mcdonald’s employee didn’t pack food correctly- not double bagged- so came cold

Cold food, all items thrown in bag upside down so loose chips everywhere, burgers were on their sides.

My chips was very cold and my burger was damaged I have took pictures where can I send to you

I ordered large cola classic it was just like drinking cold water I payed extra to

my order wasnt complete but i walked back to the counter to complain and was given the correct order

I didn’t even get my food I ordered I got delivered kfc instead of McDonalds. Plus the delivery was late I order at 11. Didn’t get McDonald’s at all.

thank you so much delivered on a bike

Missed off my order again, this time was the mcflurry

One breakfast meal missing, not happy & very disappointing!

There was a large fries and the doughnuts were missing

Around 7pm, the small Eastern European lady was rude to me and seemed to have no interest in taking my order. Talking to the other staff members and even put my order through wrong. I didn’t raise this as a concern because I was waiting for so long for my order already.

Hot food, delivered by quickly.

once again drink spilled everywhere. Pointless ordering them. The same delivery people spill every time. Most are careful just a few exceptions but they get used the most...shame.

Absolutely appalling completely wrong order had to order again not one item I ordered turned up

Hot food and everything correct

Drinks were flat and hot chocolate had spilt and fries were stone cold

Well, how often do you see 24h restaurant closed in the early hours of the morning. Too many times for this one.

repeatedly forget to put the sauces in for the pancakes and porridge. 4th time in a row. why even have it as an option of you can't be bothered to put them in.

Excellent amazing food and service

Forgot the drink with the happy meal, but got to say the food was really lovely! Chips were hot with a good amount of salt and the burgers tasted fresh

No dipping sauces for my nuggies

The coffee had spittle in the bag causing all my food to be soaking wet with coffee. And then the paper bag broke causing the food to fall on the floor

Lesson learned. Order from McDonalds on a Saturday after 10pm, it gets very busy = added wait time. But all is well

food was hot, all items ordered received & quick delivery

First order wasn’t delivered at all , second order was clearly the first one sent out again stone cold… all went in the bin

I never received my food and have not been refunded

No tissues no srraws for milkshake

the food was cold and the delivery driver tried to deliver to the wrong address dispute me putting a note to tell them they delivering to the funeral home. no apology from him and none of the drinks were labelled didn't know what was coke and what was coke zero.

I contact you in regarding this order and I did not get a response sandwiches was spice and l couldn’t serve them to my children is this how your platform works by ignoring the problems from your customers

This establishment is awful absolutely completely pure vermin , if a dead rat tuned into a restaurant it would be this one right here. My own experience of this little piece of hell was , I walked in after a long day hot , sweaty ,tired I felt like I just wanted some nice cold ice cream so I ordered one , after I had ordered my McFlurry I waited and waited so I asked somebody and I got COMPLETELY ignored so I was forced to wait some more to the point I think I wanted to collapse on the floor and disappear(especially after a day where you completed a GCSE exam). I witnessed my ice cream just sitting there slowly slowly melting away like my soul in the moment I asked again and I felt relieved I thought I was going to get my nice treat FINALLY ! but no this is Coventry , I got handed a pool of white liquid with what looked like cut up bits of black pudding thrown into it like a witches cauldron. My appetite left faster than my dad and it went straight into the bin , I would’ve been a sin if I ate it . PLEASE 🙏 DO NOT EVER come to this place unless you want to waste money and be thrown into an atmosphere where the shop windows are getting smashed , chavs are having a scrap and the police and playing hide and seek around the store. I am never coming back unless I want to self harm 😄

I ordered a chicken nugget happy meal, 2 cheese burgers and medium fries, they've sent me 3 happy meals, everytime I order I get the wrong things sent, mcdonalds take no responsibility in this at all and always blame just eat drivers, well they are not the ones to pack the food, mcdonalds are

Food was freezing cold would never order again McDonald’s is terrible

Food was little all over but nothing to major.. very polite man!

always something when it comes to mcdonald's they never can get it right either things missing or foods not right . unhappy not even close

orderd 2 milkshakes but never got them.

not delivered. want my money back.

Dude it hasn’t turned up but says delivered

driver was super rude, even after I had already left a tip!

delivery was on time, service from driver was brilliant, however the fries were awful and tasted stale, the milkshakes were undrinkable.

ordered the squad burger meal only received 2 fries