KFC Coventry - Walsgrave Road in Coventry

Succulent chicken every time and always on time.

Order never arrived. Waited for more than 30 minutes. I put in the correct address though and even messaged the courier exactly where I will be. I received a message that I should come out of the door and stood outside the main entrance for over 30 minutes. He never called back. Rude as well.

the chicken is too salty. can you reduce the amount of salt on the boneless

Food missing from order yet again, I gave the benefit of the doubt after last time, but again missing items from order….

hi , the drinks was very warm , can of Pepsi's

Wrong item supplied need more care picking

Our order was missing the popcorn chicken. Otherwise everything else was fine.

again food missing this time corn on cob and extra sauce otherwise food was lovely and hot.this is 2nd time food missing so probably won't order again

Pretty insulting to insist that I can only use thw console to order and not the counter, I am dislexic and find this difficult, on top of this no hot drinks and no Orange juoce, not a good experience.

never delivered unhelpful staff,.

Made a request for no ketchup on the burger..it came smothered in ketchup so bad that I had to throw it away

It was poorly packaged. It was all mushed in one bag which had torn. The food was cold and the drink warm. I was pretty unhappy as I was looking forward to this after a long day of work.

chicken was stringy in the burger. had to spit most of it out.

Delivery drivers need to take there time when deliveries multi orders! Received someone else’s ordered first!

good service food was freshly cooked and hot when delivered

Missing items and chicken wasn’t fresh.

Staff previously made me download KFC app to use blue light. This time they said they aren't taking till orders and blue light only applies on collection orders. Tried telling me it has always been this way! Poor customer service and shame on KFC for making Blue Light harder and harder to use. Took our custom elsewhere

amazing everything was perfect I will definitely be ordering from this kfc again thank you so much

Was given 10-25 min timeframe at point of order but just kept getting longer and longer. Eventually delivered around 50 mins-1hr after order. Wouldn’t have ordered if I’d have known.

Food was cold, courier was carrying the food in an Iceland bag for life, not an insulated bag.

One of the worst experience I ever seen before from kfc No taste too much salt on wings and also no greetings from staff

Thank you for the nice food 😋 😊

Our order actually didn’t arrive. He marked it as delivered when it wasn’t and I couldn’t contact him due to the fact it was marked as delivered.

party bucket is always missing something.this time only 5 strips and not 10.beans only half full.please check orders before sealing

It is okey need to improve their customer service and clean the store and toilets

Absolutely awful. Food was stone cold and I was missing more than three items.!!!! I want a refund

Not great. Requested no mayo and extra cheese and this was ignored. Food was lukewarm.

So unhappy about my recent order. I don’t usually order for delivery from KFC and when I had too after 11 hours at work, I got nothing. Delivery driver had the wrong order (doggy bag) with somebody else’s name but my address and my order number. Rang KFC and said they couldn’t do anything because it’s the driver’s fault. I don’t think the driver printed the food labels. Had to drive to the store to collect my actual order after demanding that needed to explain the situation to a manager.

The food was cold and the drink was warm

Avoid ordering!!! Waited almost an hour and a half for the food and they were stingy with the rice, there’s about 12 grains! will never order from this kfc again.

12 pieces of boneless was missing had to drive and pick them up myself

SCAMMERS! Just watched them try to scam my friend. They switched bank notes and claimed his was fake. They took the note around the back then brought a load of other notes back with them and chose a fake to tear up. Luckily it was filmed and one of the workers gave the money back. PLEASE AVOID OR FILM YOUR TRANSACTIONS FOR BACK UP.

absolutely disgraceful service the courier was sat for a long time in the KFC awaiting food and it's arrived cold

Have tried contacting you via the link you gave me and it is not going through. You have offered me £15 for a £35 inedible meal. Please look at the picture again, and please try again!!!

freshly cooked hot when delivered brilliant

first order took over 1 hour and still had not even started making it, so cancelled that orde. started a new order (this one) which then took another hour when estimated time said max of 15-30 mins. food was also mostly cold and soggy on arrival. driver got lost and needed guiding in for another 10 mins

I ordered food for family members as we were celebrating a birthday and it was ridiculous at how long it took just for one bucket!!! Would have been quicker if I had just collected myself. In the end, the other food I ordered (I ordered from a second place too and that arrived on time!!) has gone stone cold because we were waiting for nearly an hour for a bucket of chicken. Won’t be ordering through here again. Awful service

awful. not on time and didn't get any chips

Food was cold the chicken was dry the chips was cold the beans was cold not ordering from here again

No chips burger and wings were cold. Want either a refund or order to be sent correctly

food was not nice at all wasn't given the right items that was asked and also put it on the comments on the ticket

Absolute joke gave the wrong order to be delivered.So had to go through the hassle of claiming a refund for the whole order then have to reorder which then took another 45 minutes to receive . Kfc walsgrave get grip it’s not that difficult to complete the correct order of 3 items

Food could have been warmer. The drinks were warm too. When we initially ordered, it said our food is always delivered between 20-30 minutes and it arrived at 8:00pm, which was 1 hour 15 minutes after the order was made, so no we are not happy.

So called in to kfc order my food for the kids. They had kids meal and the staff only went and put the hot food in the same bag with the pineapple and put the hot food on top of them as well. And also no paying customers could get to the counter because of all the delivery people all standing in front of the counter flashing there phone to the staff every time they was near them come on ppl get it organised you have being doing this service longer enough to have some thing in place.

Very bad Bathrooms are dirty Staffs are busy Chicken is worst

Robbing and deceiving customers. That's what you can say about this place. Order placed for takeaway, fairly quick service, you get it packed, you leave. At home, a surprise - an incomplete order (no drink in the set). You pay for the set - you only get some parts. That's how they make money on customers - cheating and robbing. Thieves will just write "sorry" to every customer and think it's over. According to the company, you don't get a refund for robbing. This is how KFC makes money. Robbing customers - who will stop the corporation? An ordinary citizen is punished, the corporation mocks customers and continues to rob

food was awful!!chicken dry chips cold soggy 36.00 spent on horrible food tryed calling several times no answer.last time we went hair in chicken gave us another piece appoligised told us to complain to head office.order number 5006

Veggie rice box did not come with the mixed bean stacker. I had the double down zinger. Terribly constructed and just fell apart

wrong chicken bites got delivered and no supercharged dip

Food items missing , drinks missing and special requests not followed

Order was unacceptable. Chips not cooked properly. Chicken over cooked and inedible. Gravy basically water.

Food was cold and chicken had gone sweaty, which really meant it tasted bad, I can usually eat cold kfc but half of this is still sat uneaten on my kitchen side. Top a long time to deliver overall unsure why.

thank you so much for sorting out the mash for me x

2 big bottles pop missing on order so no family drinks 6.50 wasted time so meal not complete or enjoyable without drinks ordered poor service checking order .

our delivery was great . delicious food . thankyou .

ordered 2 10 PC variety buckets only received 1 6 PC variety bucket

Hasn’t arrived. Delivery driver done one with my order

Delivery driver was good, checked and delivered the correct order

Gave me the wrong order but still ate the food and it was 10/10

I got so poorly from the food from here last night and one of the box meals was messed up!

very enjoyable, Dilivery good. 😊

Absolute worst kfc. Order is always wrong. And wait time is always long.

Got the completely wrong order not happy at all won't be ordering again

Missing one boneless banquet from order tried ring restaurant no answer and now way of getting money back

my burger was rock solid couldn’t even eat it

Lovely food and still hot but no dips at all which was disappointing

My fries and mini fillets were missing from my order. I’ve raised this with just eat 3 times to no avail

The chicken was tiny and mainly bone .

items missing and it tasted like chemicals

It was too salty and the oil was not good.

the food was rested on the cold cans of pop so some of the food was cold

Only complaint I have is that I received the incorrect cookie favour.

Food arrived it was hot my only criticism was the pop was warm

Delivery was prompt, food arrived warm, no complaints.

The driver was very rude shouting at me because he didn’t understand where I was telling me to go asked for my delivery code before delivery my food has his wife and kids in the car so guessing they wanted my food food was freezing there was no gravy

Very bad the chicken fillet was very small and think worst food ever never again from this store

food was over done burgers were nearly burnt

The delivery is always fine but the service from the store is appalling as always things missing or incorrect

Delivered half of the items from a 55£ order , just eat never replied to my claim.

Ordered via the drive-through big mistake as the fella (Suganthan was his name) taking the orders could hardly speak English and totally messed my order big time. The chicken was dry and chips cold. TRAIN YOU'RE STAFF

He was outside in the car for ages and went to the wrong door

delivery driver stood 1 flight down (13 steps ,I'm mobility challenged) for 20 mins on his phone cold food and he laughs and kfc offer £4:13CREDIT 😆 off a £16 **ish meal ABSOLUTELY SHOCKING CUSTOMERSERVICE WALSGRAVE RD CV2 4BL

Had food missing and all the drinks missing. No one picks up the phone to sort it out.

Just want to leave my experience in KFC Coventry - Walsgrave Road 276/278 CV2 4BL 8408, I usually do not post any reviews but now I want to because I was very surprised about the customer service, I ordered my food on the kiosk and I been a bit of trouble with my order, so the KFC worker Inga helped me with my order, she was very patient with me, very helpful, smiling, friendly, she explained for me everything how to make order, I didn't see before service as I get in this KFC. Definitely, I want to back. P.S Food was very nice and fresh.

The chicken and fries looks like they were old

quick delivery, good quality food.

When you ask for coleslaw and they beans that your wife hates not happy as they kfc do this a lot hot bean when the person clearly want cold food

restaurant had our order ready but not enough delivery drivers, order went in at 17:34 finally got food at 19:37 even went to the restaurant to find out, very disappointed food was then cold

Everything was cold, only the gravy was still hot.

this time the quality was poor, nowhere near the standard you would expect from kfc given the price, if that is the level of quality going forward it will be some time before I use them again

Around one hour ago we went there and ordered zinger rice box with wings but now at home when I opened it there is only salad with zinger and wings , that’s totally disgusting service really very disappointing I paid full money and what I received and also now I am trying to call them but they said can’t connect at the moment . 😡. Same thing happened with me again now I just went there now 30/12/2024 at 16:50 , I ordered rice box with extra zinger and again I got salad with chicken only, I confirmed with staff its a same thing which I order but again now I am trying to ring so that I will ask them the number given on website is not working, this is completely disappointment, very poor customer service. My order was 6044 via kiosk I hope you will take any action this time . Very bad experience.

excellent service, and good warm food.

Missing items. Reported this no response kfc gone down hill

our order was great. delivery on time and everything we wanted came . thankyou so much . we really enjoyed it .

30 minutes late from the original delivery time due to the driver taking more than 1 order and delivering the other order first, this other order was in the opposite direction to my house causing the food to be cold upon arrival

Paid for 8 piece bucket from machine. No receipt. (Legal requirement). Drove home to find food missing. No pop corn Tried calling 3 times just rang out. Very poor customer service. Machine should have roll. Orders should be checked and phone should always be answered. Ill just go hungry as i didnt get the food i paid for !!!.

the chicken itself was fine but the coating was absolutely rubbish not like other kfc,s I've had will not go there again

Not the first time they have given us gravy instead of mash, seriously how hard can it be. Really annoys me something so simple for them to get right ruins the meal as a whole.

Very worst, food was not hot, no chicken popcorn in the snack box only filled with French fries..

Nothing we ordered arrived asked driver who told us to contact just eat £40wortjnof food we can’t eat