Based on 2.456 opinions finded in 1 websites
Based on 2.456 opinions finded in 1 websites
Nº 167 in 273 in Mansfield
Opinions
Great place to grab a snack, with friendly and helpful staff
Kerry Lyons . 2024-09-04
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Awful awful awful Paige is quite possibly the rudest human I’ve ever encountered Food was cold had refund and went to kings mill McDonalds instead where the staff were more than helpful , kind and pleasant.
Kerry . 2024-08-30
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Took ages to be served when going through drive thru,had to go inside they'd forgot my order (no receipt due to drive thru), when got order items missed off,no staff cares when complaining....
Gordon Adams . 2024-08-23
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Food never seems to be very hot, only luke warm. It's not good value, Rip off
NIgel Whitham . 2024-08-09
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This could quite possibly be, the slowest McDonald's, in the world.....
Matt Pike . 2024-08-07
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Staff are friendly and restaurant was clean
Kam . 2024-08-05
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It's great for kids but was overcrowded for us. Toilets smell bad too
Paul Mallinson . 2024-08-04
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Really bad. Had to ask for the table to be cleaned, inside revamp to look like a works canteen. Staff stood around talking to each other instead of working. Display not correct showing preparing when meal on the counter going cold.
Keith Miller . 2024-08-03
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I visited here for lunch with my 3 year old granddaughter and obviously a busy time. I had issues with the app and my card to pay not working. There was a female member of staff, I wish I had got her name, who was above and beyond helpful. She tried to help with the issues and gave my granddaughter a colouring to do. Eliza was colouring and the she set her up and then got on with her work but kept checking in with us to make sure all sorted. I did get it sorted and our food came. I was so appreciative of the support of this lady as I was getting quite stressed as you can imagine and with an impatient 3 year old, understandably it was a long time, so thank you 😊
Teresa Swinford . 2024-07-27
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Breakfast at 5.30 am, sat here alone other than 13 dirty tables and a good scattering of fry’s over the floor and seating. Just what time do they stop serving fry’s? The place hasn’t been cleaned from before that time!
Andrew Marshall Nottinghamshire Madness . 2024-07-21
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Visited after watching a film at the cinema. Food wS hot service was fast bit the place was packed, people with no tables were lurking waiting for you to finish your meal, which was uncomfortable
Beverley Alderton . 2024-07-15
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McDonald's. Convenient, cheap and country wide. Ok. But app still.has no.option to include milk or sugar in your order for hot drinks ..... fed up of telling them tbh . Also increasing the coverage of their wifi to include car parks.....too many are " dead areas" with no mobile signal to be able to order. Yet again...suggestion ignored
Andy Ward . 2024-07-15
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Rubbish service. Asked for latte and cold coffee, it was served. Returned back explaining. The staff warmed it and it was still cold. Atmosphere is not very pleseant unless you are at drive through
Deep D . 2024-07-02
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Great location clean restaurant and facilities, friendly helpful staffs, food also fresh and tasty, drive through available. Will visit again
Maxwell Bose . 2024-06-28
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I don't really eat McDonald's burgers but it's great for the late night milkshake
Debbie Cann . 2024-06-28
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A descent restaurant. Friendly and helpful staff. The burgers and chips are nice and fresh. Nice atmosphere to dine in. Plenty of parking available
Cash Madhavan . 2024-06-24
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The best McD team. So polite, friendly and genuinely lovely. Must have a great manager IMO
Denise Foulkes . 2024-06-08
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PERMANENTLY UNRELIABLE. We’ve lost count how many times McFlurry and Milkshakes are not available when the weather is warmer. From April 2024: Is pancakes with syrup meant to come with syrup? Is it correct to have two forks instead of a knife and fork? There’s something wrong every time. You utter #%^+^%##
wintergrape . 2024-05-17
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Had to wait over 20 mins and it was not busy
Matt Jones . 2024-05-15
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Hit and miss on the delivery of food items. Like today got our drinks. But entire breakfast items missing. Take more time instead of rushing.
Polki Polkster . 2024-05-08
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Its makkies 🤣 what can i tell you that you dont already know
glen me . 2024-05-06
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My burger was missing the meat and stacked horrible the cheese was missing so it was just a bun,dry the chips was cold the sweet needed about 20 salts ,bun was to small sauce was descusting thats all I have too say .
Kelly . 2024-04-27
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Clearly delicious. Boys loved it. No atmosphere in any McDs anymore
James Oliver . 2024-04-26
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Since app ordering has been introduced this place has gone down hill. FYI - I DO NOT USE APPS TO ORDER FOOD! There are no menus on the walls anymore and nobody at the till ready to take my your order. No apology was offered by the ignorant kid behind the till who kept walking past me and igorning the fact they had a customer waiting. Macdonalds what on earth are you doing!!!? You’ve literally destroyed your customer service and treat customers like a cash cow and nothing more. The food wasn’t up to much either 🙄
Richard Hindmarsh . 2024-04-24
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Amazing staff brilliant atmosphere
andrew williams . 2024-04-23
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nonce in the kitchen, banging chips though
dgrett . 2024-04-09
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Ambient environment, nice meals and fun with plenty kids engaging activities.
shokunbi oluwadamilola . 2024-03-30
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We went for the lunch , grab some burgers and drinks. All tasty and delicious.
Sharma Sharma . 2024-03-24
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Advertised as 24/7. It was closed at 1.40am.
Ahmet Atakan ÖZTÜRK . 2024-03-20
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Best McDonald's I've been in for a long time. What a difference the staff make, really attentive and genuinely happy to help( especially the two ladies on the shop floor) well done.
Graham Pickering . 2024-03-11
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Ordered for collection today around lunchtime, was quick service and hot when received. Really lovely young lady named Ellie was very smiley friendly and chatty letting us know about the happy meal including a book for world book day. Thank you for a good experience today
Nerissa Hursthouse . 2024-03-11
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Very slow service and not a consistent standard. Milkshake machine is always broken. Fries were cold. Forgot the sauce.
Alex Oates . 2024-03-11
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Lovely staff, very accommodating and polite, great food.
Samantha Smith . 2024-03-08
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Like any McDonald's, the food is good and the building is modern and clean but the service is slow you can be waiting a while sometimes and the drive through has an idiotic parkup that becomes a road block when busy.
Joseph Proctor . 2024-02-20
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Awful service every time they forget the sauces and last time they forgot my whole burger and fries!!!! Don’t recommend the food tastes awful go the extra mile and get a decent maccies. Xxx
Human . 2024-02-15
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Ordered food from the McDonald’s app at 13:14pm. Arrived 1hr later, food was cold sgd inedible. Called uber eats who refused to issue a refund saying it was not within there remit as they thought it was an acceptable timeframe. Beyond a joke!! Will NOT be using again.
Andrew Hubbard . 2024-02-13
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Nobody on counter so had to use the AI order system
Graham Larby . 2024-02-05
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Delivery men parking in dissabled not goog
enoch bagshaw . 2024-02-01
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Just been here. The food was warm, but I did find a rather corse black hair and what looked like blue roll in my fries. I never thought I would hope it was a beard hair and not something else. Maybe a few more hygiene checks are in order.
Redd Thorpe . 2024-01-13
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Good food good staff very busy so gets very hectic
Simon Jenkins . 2024-01-07
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Food was hot for a change! Staff were friendly. Service was fast as they wernt busy. We used drive threw.
Andrea Chadwick . 2024-01-06
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Burgers not like the picture, hard plastic restaurant, buy you don't need to wait long. Staff are usual Macdroids so expect the same service everywhere. Its Macdonalds, if you reading this and deciding whether to go in for a "Meal" then where have been living?
Jason Lee Patrick . 2024-01-04
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Recently renovated and looks great Staff friendly, service consistent as it's always been here
Adrian Webster . 2024-01-02
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great customer service experience from Keeley. Super helpful and went out of her way to support me with my order
Nik Slotwinski . 2023-12-30
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Came in for some late night scoff, lovley staff and service from Keeley. Will be back again.
Lucas Cartwright . 2023-12-30
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My food arrived with nothing in it
Razvan Lupas . 2023-12-22
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Fastest food ever.Brilliant service,nice food.
Derek Shaw . 2023-12-19
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Consistent food. Decent price. It’s McDonalds, you get what you expect.
Richard Harrison . 2023-12-17
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You can’t ever knock a McDonald’s, you get what you pay for it’s quick and easy. Most times I have been here we have never had any issues with our food and nothing is ever missed.
Sean Barraclough . 2023-12-03
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Don't like the order counter since the refit.
alison smith . 2023-11-29
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Cleanest Mc Donald's we have been in near Sainsbury s Mansfield
Roland Louis Frecknall . 2023-11-24
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Nice food with affordable prices
vineeth muralidharan . 2023-11-19
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McDonald's no need to explain always very good food and 24 Hours...
Don Kappen . 2023-11-16
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Decent enough to pick up some food
Richard . 2023-11-11
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One of the friendliest Maccy D's ever. The staff are always helpful and nothing is too much trouble
Top Bloke . 2023-11-11
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Smeling toilets, unhappy staff, poor and bad customer service. Few chips in bag 🍟 .orders not checked before they give them to customers. How can McDonald's serve food with smelling toilets ? So disappointing 😞
Josh . 2023-11-08
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Super hot food and really tasty!
Andy Hill . 2023-11-06
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Ordered on the app, using a combination of points and money. Checked in, the app said there’s been a problem at our end and but still gave us a code (a drive through code even though we were inside) The staff were very unhelpful and the manager (I didn’t get her name) was even less helpful and came across as condescending and rude. In the end we were told we would have to reorder but as the points had gone we would have to pay for it all, so reluctantly we decide to do so but instead of taking the order the manager just walked off and we were left waiting for another member of staff which took a lot longer than it should’ve considering there was only me and 4 others in there.
chrisdevlin07 . 2023-10-31
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Not too bad this visit, can be hit and miss sometimes
Matt Hearnshaw . 2023-10-18
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Staff helpful and kept everything clean
Clare-Louise Hallam . 2023-10-18
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Said no ice so couldn't have milkshake however used ice to fill coke to save money
Nigel Jennings . 2023-10-06
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Omg it was a bloody kind last served me at night after gym few days ago she was as so amazing gave me extra pickles it was so nice best mc burger ever has bless her customer service !!
Jack Coro . 2023-10-06
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Bardzo miła obsługa, zamówienia szybko realizowane
Agnieszka Fluks . 2023-10-03
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Worse McDonald's in Mansfield. Always have some issues starting from long waiting time to missing items on pick up orders
Jan Kowalczuk . 2023-09-27
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Everytime I order food from just eat from this place, the driver's steal or eat my food.... Every bloody time... I've never had an order from here arrive yet...
Roger Anderson . 2023-09-25
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unfortunately, the application did not work to log in to collect my points, and the staff did not help me to fix the problem, otherwise the food is ok
Romeo Gabriel . 2023-09-21
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We had a McDonald’s delivered from here and it was very appalling drinks was spilt everywhere with the lids off and it was 20min later so guess what all the food was cold we had to salvage what we could I wouldn’t even give it a star never paying £55 again because we ordered it because it was my sons birthday and I was with the family
dj barlow . 2023-09-15
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went in on a sunday evening, very very empty only a couple of people our meal took quite a while to arrive with many workers and not many orders my milkshake was half full when it arrived and didn’t look appealing.
Florence Mitchell . 2023-09-10
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Did i really go there news to me
Christine Green . 2023-09-02
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Standard of food has slipped drastically and not just at this maccys. Prices are through the roof also. Deffo not worth the money anymore.
Stephen Walters . 2023-09-02
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Why does the Coca-Cola taste so weird?
Lauren Walsh . 2023-09-02
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Not had one for ages really enjoyed it
Diane Lowe . 2023-08-18
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We feel macdonalds us now just not bothered We have stopped going as much, had a chicken sandwich today as we had been out a long time and felt peckish, thought we'd give it a go......very disappointed, thin and tasteless, the galaxy flurry ice cream had about 10 choc drops and a drop of sauce, they haven't been "flurried" for years, so should just be called ice creams... The car parks are now full of delivery drivers whi park anywhere including disabled and cluck collect bays..... I'm afraid nowadays it's jyst a waste of money, not nice......definately losing this customer
Dianne Sharratt . 2023-08-04
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To be honest I would not give this place one star, after waiting for my food I understand it needs to be cooked fair enough. While I was waiting I could hear the manger screaming and shouting at her staff, so me being noise I'll look round, what I saw is the said mangers stood there baso tossing it off and not helping whiles speaking to the staff like utter dog mug on the bottom of a shoe this then said manager handed me my food never offered napkins, sauces or a straw (how the hell am I drinking my drink without a straw) I took the name.off the name bag and it said Bethan (she was tall with black hair) they way she was not only toward me but with her staff (with what I could hear and see) was absolutely disgusting if this is what you think is management material and appropriate behaviour from a manger then all of you need retraining. Aswell the rest of mangers where on their phones, is not company policy to not have your phone on the shop floor?.
Jake S-G . 2023-07-27
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Quite a small one and it does feel a little cramped but still good
ODST576 . 2023-07-24
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Cold food, workers don't know the difference between sugar free and full sugar, I arrived and one girl was sat with her engine running in a disabled parking spot speaking to an employee. Thanks to the slow service, 20 minutes later I left with my food and they were still there.
IReapz Ecx . 2023-07-16
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Modern interior . Looked great. Food was hot and well cooked. Staff very cheerful. Great Visit🍔🍟
Sandie Swift . 2023-07-13
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First time I've ever had a big Mac that actually looked like the ones you see in the adds, brilliant staff very nice as well 😁
Dean Pilkington . 2023-07-10
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tenderloins not fried. raw. scandal service. The exchange was not appetizing
Katarzyny Mazurek . 2023-07-09
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Sadly we never have received the correct food order we always have something missing , we have actually stopped going here as we where worried of becoming ill, we also didn’t receive our food delivery from here even though they had taken our money after paying on their App also milkshakes are never available
Tracy . 2023-07-06
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Great place to meet up with friends. Lovely and clean too.
Tina Burns . 2023-06-28
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I waited 50 minutes for my food, food came cold, would not recommend definitely not coming back.
Lewis Hedison . 2023-06-25
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Just been refurbished so the atmosphere is lovely and is very appealing on the eye also loved the big progress flag for pride! Food came very quickly and was given lots of sauce when I asked for some :)
Alex Mugglestone . 2023-06-22
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Will never order from here again. They forgot to put a double bacon cheese burger in. Said they wouldn't be able to send it so I said I would collect it and he said no the worker was rude and unhelpful. Even though I paid for it and there Incompetant staff forgot to put it in. Not so mad about that mistake as everyone is human but didn't expect a rude, unhelpful and lazy worker on phone. Do not order from here.
jasper jay . 2023-06-13
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No need to say anything it's Maccys
dale cook . 2023-06-11
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This mcdonalds lived up to my expectations.
Danny Iwan . 2023-06-04
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Don't go at 2am , not that it was busy but my god they are slow , and the food isn't cooked properly
Bev Watson . 2023-06-02
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Don't know how to cook a hash brown cold burnt and horrible
Stephen Coyne . 2023-05-31
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Oh wow this is the most dirty Mc donalds I have ever visited on my travels. Will defo avoid in future.
Wanda Rutczynska . 2023-05-27
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It's McDonald's OK for a quick snack
Craig Bradford . 2023-05-24
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Typical Mcdonalds, Thank you Faye Marsh for the excellent food hope u get a raise soon !
Lucas . 2023-05-18
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Typical McDonald's with quick service
Dave . 2023-05-17
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Absolutely terrible in McDonald's. drive through was closed so everyone had to go order inside and the new layout is ridiculous. We were queuing out the door as the ordering machines are right in the entrance and some weren't working plus collection is also in the entrance so you have people ordering and people collecting all in same area ..ridiculous.
Alison Topliss hunt . 2023-05-14
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Order from here via the MacDonald app order 20 nuggets and a MC flurry and the nuggets were open when I got then and the MC flurry didn't come not very happy with this would like a refund
cameron allan . 2023-05-12
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Fries were cold and only half full
Jo King . 2023-05-12
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No milkshakes, no mc flurries, no mc chicken burger. No burgerstacks!!! Not sure why they were actually open!
Gary Rosam . 2023-05-11
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As always get home and food is missing they push you through so you don't have time to check then when I phoned to complain no answer
Danny Shead . 2023-05-07
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Used to love this one, but since it’s been redone, it’s dropped off a cliff. It seems there’s new penny pinching management. The staff are consistently awful (2 of them have just been chatting away LITERALLY just watching us clean our own table before we sat at it) and it’s ALWAYS freezing now. In more subjective terms, the inside used to be a much nicer place to be, but now it’s all clinically tiled and the seats are cold and the backs are way too low (no doubt to get you clear out as soon as you’ve finished your food - but they really don’t need to worry about being too busy anymore). This place used to be thriving but unfortunately it’s one of the emptiest and least inviting McDonald’s environments available. 1 star ☹️
Stuart Hinchliff . 2023-05-04
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Had food and now I'm throwing up and got diarrhea so have food poisoning
Chantelle . 2023-04-27
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Ordered the steakhouse meal, burger itself is quite small but was put together horribly! too much sauce, soggy making it fall to bits in your hands, way too much on it on such a small bun. Every coca cola i have had from here has tasted like pure syrup or pure water, clearly the machine is broke! when you look at the prices you would expect better.
corey f . 2023-04-25
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It’s gone down hill over the years they shut when they want they don’t have a update on price there is always something they don’t have when u order and can’t pay by card
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