McDonald's in Mansfield

On this occasion it was really busy the staff gave the impression that they couldn't manage as it took them over half an hour to bring two drinks out when they was bringing meals out

Food was cold and food was missing and the delivery drivers are horrible

Some times the food is hot, most often it is cold. How difficult can it be to serve food at an edible temperature?

Always call in before going to watch stags with my little son .

Called in yesterday just for a drink. Place Immaculate inside and spotless as well. Got served within 5 minutes with the friendly guy who brought my drink to my table. Lovely lady who worked there asked each customer personally who was sat if everything was ok for them. Well worth a visit

friendly staff, relatively fast food for how busy the restaurant is, cant complain

Seemed more concerned with delivery drivers than actual customers.

Doesn't matter when I go or what I order I have to park up and wait for it to come to me. It infuriates me and puts me off using this one

Excellent experience. Found table and ordered through the app. Was brought to the table really quickly which was appreciated. Server was friendly. Food was warm and tasty. Great value for money. Toilets clean. Good place to stop for quick bite to eat.

Food was amazing and lady at the window was lovely, believe her name was Sophie. However, a staff member behind her has the most miserable face and was giving myself and my friends dirty looks the entire time we were waiting for our food. Believe her name was chloe??? But this did not take away entirely from our experience. Just a shame

Always a good place to stop and feed the kids.

You get what you pay for service was pretty quick but nothing special it's a McDonald's after all you know what your getting

Great place to grab a snack, with friendly and helpful staff

Awful awful awful Paige is quite possibly the rudest human I’ve ever encountered Food was cold had refund and went to kings mill McDonalds instead where the staff were more than helpful , kind and pleasant.

Took ages to be served when going through drive thru,had to go inside they'd forgot my order (no receipt due to drive thru), when got order items missed off,no staff cares when complaining....

Food never seems to be very hot, only luke warm. It's not good value, Rip off

This could quite possibly be, the slowest McDonald's, in the world.....

Staff are friendly and restaurant was clean

It's great for kids but was overcrowded for us. Toilets smell bad too

Really bad. Had to ask for the table to be cleaned, inside revamp to look like a works canteen. Staff stood around talking to each other instead of working. Display not correct showing preparing when meal on the counter going cold.

I visited here for lunch with my 3 year old granddaughter and obviously a busy time. I had issues with the app and my card to pay not working. There was a female member of staff, I wish I had got her name, who was above and beyond helpful. She tried to help with the issues and gave my granddaughter a colouring to do. Eliza was colouring and the she set her up and then got on with her work but kept checking in with us to make sure all sorted. I did get it sorted and our food came. I was so appreciative of the support of this lady as I was getting quite stressed as you can imagine and with an impatient 3 year old, understandably it was a long time, so thank you 😊

Breakfast at 5.30 am, sat here alone other than 13 dirty tables and a good scattering of fry’s over the floor and seating. Just what time do they stop serving fry’s? The place hasn’t been cleaned from before that time!

Visited after watching a film at the cinema. Food wS hot service was fast bit the place was packed, people with no tables were lurking waiting for you to finish your meal, which was uncomfortable

McDonald's. Convenient, cheap and country wide. Ok. But app still.has no.option to include milk or sugar in your order for hot drinks ..... fed up of telling them tbh . Also increasing the coverage of their wifi to include car parks.....too many are " dead areas" with no mobile signal to be able to order. Yet again...suggestion ignored

Rubbish service. Asked for latte and cold coffee, it was served. Returned back explaining. The staff warmed it and it was still cold. Atmosphere is not very pleseant unless you are at drive through

Great location clean restaurant and facilities, friendly helpful staffs, food also fresh and tasty, drive through available. Will visit again

I don't really eat McDonald's burgers but it's great for the late night milkshake

A descent restaurant. Friendly and helpful staff. The burgers and chips are nice and fresh. Nice atmosphere to dine in. Plenty of parking available

The best McD team. So polite, friendly and genuinely lovely. Must have a great manager IMO

PERMANENTLY UNRELIABLE. We’ve lost count how many times McFlurry and Milkshakes are not available when the weather is warmer. From April 2024: Is pancakes with syrup meant to come with syrup? Is it correct to have two forks instead of a knife and fork? There’s something wrong every time. You utter #%^+^%##

Had to wait over 20 mins and it was not busy

Hit and miss on the delivery of food items. Like today got our drinks. But entire breakfast items missing. Take more time instead of rushing.

Its makkies 🤣 what can i tell you that you dont already know

My burger was missing the meat and stacked horrible the cheese was missing so it was just a bun,dry the chips was cold the sweet needed about 20 salts ,bun was to small sauce was descusting thats all I have too say .

Clearly delicious. Boys loved it. No atmosphere in any McDs anymore

Since app ordering has been introduced this place has gone down hill. FYI - I DO NOT USE APPS TO ORDER FOOD! There are no menus on the walls anymore and nobody at the till ready to take my your order. No apology was offered by the ignorant kid behind the till who kept walking past me and igorning the fact they had a customer waiting. Macdonalds what on earth are you doing!!!? You’ve literally destroyed your customer service and treat customers like a cash cow and nothing more. The food wasn’t up to much either 🙄

Amazing staff brilliant atmosphere

nonce in the kitchen, banging chips though

Ambient environment, nice meals and fun with plenty kids engaging activities.

We went for the lunch , grab some burgers and drinks. All tasty and delicious.

Advertised as 24/7. It was closed at 1.40am.

Best McDonald's I've been in for a long time. What a difference the staff make, really attentive and genuinely happy to help( especially the two ladies on the shop floor) well done.

Ordered for collection today around lunchtime, was quick service and hot when received. Really lovely young lady named Ellie was very smiley friendly and chatty letting us know about the happy meal including a book for world book day. Thank you for a good experience today

Very slow service and not a consistent standard. Milkshake machine is always broken. Fries were cold. Forgot the sauce.

Lovely staff, very accommodating and polite, great food.

Like any McDonald's, the food is good and the building is modern and clean but the service is slow you can be waiting a while sometimes and the drive through has an idiotic parkup that becomes a road block when busy.

Awful service every time they forget the sauces and last time they forgot my whole burger and fries!!!! Don’t recommend the food tastes awful go the extra mile and get a decent maccies. Xxx

Ordered food from the McDonald’s app at 13:14pm. Arrived 1hr later, food was cold sgd inedible. Called uber eats who refused to issue a refund saying it was not within there remit as they thought it was an acceptable timeframe. Beyond a joke!! Will NOT be using again.

Nobody on counter so had to use the AI order system

Delivery men parking in dissabled not goog

Just been here. The food was warm, but I did find a rather corse black hair and what looked like blue roll in my fries. I never thought I would hope it was a beard hair and not something else. Maybe a few more hygiene checks are in order.

Good food good staff very busy so gets very hectic

Food was hot for a change! Staff were friendly. Service was fast as they wernt busy. We used drive threw.

Burgers not like the picture, hard plastic restaurant, buy you don't need to wait long. Staff are usual Macdroids so expect the same service everywhere. Its Macdonalds, if you reading this and deciding whether to go in for a "Meal" then where have been living?

Recently renovated and looks great Staff friendly, service consistent as it's always been here

great customer service experience from Keeley. Super helpful and went out of her way to support me with my order

Came in for some late night scoff, lovley staff and service from Keeley. Will be back again.

My food arrived with nothing in it

Fastest food ever.Brilliant service,nice food.

Consistent food. Decent price. It’s McDonalds, you get what you expect.

You can’t ever knock a McDonald’s, you get what you pay for it’s quick and easy. Most times I have been here we have never had any issues with our food and nothing is ever missed.

Don't like the order counter since the refit.

Cleanest Mc Donald's we have been in near Sainsbury s Mansfield

Nice food with affordable prices

McDonald's no need to explain always very good food and 24 Hours...

One of the friendliest Maccy D's ever. The staff are always helpful and nothing is too much trouble

Decent enough to pick up some food

Smeling toilets, unhappy staff, poor and bad customer service. Few chips in bag 🍟 .orders not checked before they give them to customers. How can McDonald's serve food with smelling toilets ? So disappointing 😞

Super hot food and really tasty!

Ordered on the app, using a combination of points and money. Checked in, the app said there’s been a problem at our end and but still gave us a code (a drive through code even though we were inside) The staff were very unhelpful and the manager (I didn’t get her name) was even less helpful and came across as condescending and rude. In the end we were told we would have to reorder but as the points had gone we would have to pay for it all, so reluctantly we decide to do so but instead of taking the order the manager just walked off and we were left waiting for another member of staff which took a lot longer than it should’ve considering there was only me and 4 others in there.

Not too bad this visit, can be hit and miss sometimes

Staff helpful and kept everything clean

Omg it was a bloody kind last served me at night after gym few days ago she was as so amazing gave me extra pickles it was so nice best mc burger ever has bless her customer service !!

Said no ice so couldn't have milkshake however used ice to fill coke to save money

Bardzo miła obsługa, zamówienia szybko realizowane

Worse McDonald's in Mansfield. Always have some issues starting from long waiting time to missing items on pick up orders

Everytime I order food from just eat from this place, the driver's steal or eat my food.... Every bloody time... I've never had an order from here arrive yet...

unfortunately, the application did not work to log in to collect my points, and the staff did not help me to fix the problem, otherwise the food is ok

We had a McDonald’s delivered from here and it was very appalling drinks was spilt everywhere with the lids off and it was 20min later so guess what all the food was cold we had to salvage what we could I wouldn’t even give it a star never paying £55 again because we ordered it because it was my sons birthday and I was with the family

went in on a sunday evening, very very empty only a couple of people our meal took quite a while to arrive with many workers and not many orders my milkshake was half full when it arrived and didn’t look appealing.

Standard of food has slipped drastically and not just at this maccys. Prices are through the roof also. Deffo not worth the money anymore.

Did i really go there news to me

Why does the Coca-Cola taste so weird?

Not had one for ages really enjoyed it

We feel macdonalds us now just not bothered We have stopped going as much, had a chicken sandwich today as we had been out a long time and felt peckish, thought we'd give it a go......very disappointed, thin and tasteless, the galaxy flurry ice cream had about 10 choc drops and a drop of sauce, they haven't been "flurried" for years, so should just be called ice creams... The car parks are now full of delivery drivers whi park anywhere including disabled and cluck collect bays..... I'm afraid nowadays it's jyst a waste of money, not nice......definately losing this customer

To be honest I would not give this place one star, after waiting for my food I understand it needs to be cooked fair enough. While I was waiting I could hear the manger screaming and shouting at her staff, so me being noise I'll look round, what I saw is the said mangers stood there baso tossing it off and not helping whiles speaking to the staff like utter dog mug on the bottom of a shoe this then said manager handed me my food never offered napkins, sauces or a straw (how the hell am I drinking my drink without a straw) I took the name.off the name bag and it said Bethan (she was tall with black hair) they way she was not only toward me but with her staff (with what I could hear and see) was absolutely disgusting if this is what you think is management material and appropriate behaviour from a manger then all of you need retraining. Aswell the rest of mangers where on their phones, is not company policy to not have your phone on the shop floor?.

Quite a small one and it does feel a little cramped but still good

Cold food, workers don't know the difference between sugar free and full sugar, I arrived and one girl was sat with her engine running in a disabled parking spot speaking to an employee. Thanks to the slow service, 20 minutes later I left with my food and they were still there.

Modern interior . Looked great. Food was hot and well cooked. Staff very cheerful. Great Visit🍔🍟

First time I've ever had a big Mac that actually looked like the ones you see in the adds, brilliant staff very nice as well 😁

tenderloins not fried. raw. scandal service. The exchange was not appetizing

Sadly we never have received the correct food order we always have something missing , we have actually stopped going here as we where worried of becoming ill, we also didn’t receive our food delivery from here even though they had taken our money after paying on their App also milkshakes are never available

Great place to meet up with friends. Lovely and clean too.

I waited 50 minutes for my food, food came cold, would not recommend definitely not coming back.

Just been refurbished so the atmosphere is lovely and is very appealing on the eye also loved the big progress flag for pride! Food came very quickly and was given lots of sauce when I asked for some :)

Will never order from here again. They forgot to put a double bacon cheese burger in. Said they wouldn't be able to send it so I said I would collect it and he said no the worker was rude and unhelpful. Even though I paid for it and there Incompetant staff forgot to put it in. Not so mad about that mistake as everyone is human but didn't expect a rude, unhelpful and lazy worker on phone. Do not order from here.

No need to say anything it's Maccys

This mcdonalds lived up to my expectations.

Don't go at 2am , not that it was busy but my god they are slow , and the food isn't cooked properly

Don't know how to cook a hash brown cold burnt and horrible