McDonald's in Epping Forest

The two sugar doughnuts were hard and out of date - should have been discarded on Sunday 6/4/24 at 6.04 am

Horrible experience. Food was cold and onions were present when I asked for no onions. Sauces were missing once again. Highly disappointed and won’t be ordering again.

receive drinks, order missing McCrispy and happy meal. from 3 people only 1 person receive meal:(

Dont you just hate it wheb mcdonalds forget to put items that you have payed for the bag... same shhhh different day

Order was way after delivery time. And sent me an iced latte instead of iced smoothie when I am lactose intolerant

never arrived , driver just sent “hello” i responded back and then driver didn’t even attempt to deliver and drove away with food

Asked for no cheese on burger - no label on box to indicate it and two slices of cheese on the burger. Am dairy intolerant. Not a one-off incident.

Forgot my chips and sauses, burger was squished

Ordered large got regular fries . No extra cheese

No Minecraft toys delivered with the Minecraft meals ! Children not happy and food was cold

Everything I ordered arrived for the first time ever so 5 stars

Missing items - particularly when they were ordered for a reason - the Minecraft figurines. Very disappointed children!

I didn’t have everything I ordered

I'm so unhappy with my last 3 orders! all Stone cold! McDonald's Waltham Abbey has got terrible.

Food never received the driver didn’t speak a word of English

Food was stone cold and missing items

Got chocolate in bottom of emptied completely in bottom of paper bag.

No tomato salsa sauce or sweet curry sauce in delivery.

didn't get what I want and it was cold

No dips yet again. Always items missing it makes no sense

I only got 1 burger a Diet Coke instead of a normal one when I paid more for a normal one I didn’t get the 6 nuggets and didn’t give me right sauces

The food and drink spilt. The driver just left abruptly whilst I was explaining my dissatisfaction with the service.

And hour and half wait for cold macdonalds. Joke

It is a second time when all ordered ketchup is not delivered. My daughter is very disappointed, she said McDonald's ketchup is the best. The courier was ok, but the shop didn't put the order together as it should.

order missing 1 burger, chips very cold and dry. other bits all good

The food was freezing cold because the man delivered it on a peddle bike!! Absolute joke!!

My food is all cold and McFlurry is melted

The food was cold and the ice creams were melted

What an absolute joke! I has waited over 2 hours for my food. Which has NOT been delivered and then you send me notification to say my food has been delivered. I am want a full refund before I delete my account.

worst McDonald's ever!! always forgetting things or it's stone cold!

this was never delivered. The driver did not even call

awful items missing from order

food was cold driver went completely opposite direction before he came to me

my milk shake was not delivered

Food is always incorrect and cold

We received wrong order and driver didn’t provide any help

There was more drink in the bottom of the bag then there was in my cups

you did not deliver my food I'm not happy have been waiting hours for fast food not happy with the service

dessert missing & food arrived cold. and a late delivery

So much missing food cold terrible

This is now the second time we have had items missing, the wrong items delivered or leaked drinks so half of it is missing. More care is need to be taken when preparing and delivering the orders.

Food was cold and half my drink was spilled in the bottom of the bag

Said no brown sauce on roll so why did they put it on?

I don’t know what they can’t come up with an idea that keeps the drinks from spilling and ruining everything!

Ordered two milkshakes only received one

no drinks sent with happy meals

It didn’t arrive! Next stop will be Trust Pilot to leave a review of how lazy your couriers are in not checking the confirmation delivery code and just delivering at any address at my expense. Absolutely disgraceful!

Food was cold. No triple choc cookie delivered. Book given in Happy Meal rather than the toy ordered. Tried to ring the restaurant but no answer. Absolutely terrible. Would like a full refund.

Forgot the main part to each meal 2 big macs 1 wrap and also forgot a cheeseburger

Food arrived cold.. don’t order from here, better off going to get it yourself

Ive already gone through this process. Where is my food???? I have children that were waiting and you have NOT delivered

I ordered for 4pm. It arrived at around 4:30. Everything else was fine.

the driver made me put the delivery code into his phone. he then looked at my food in his bag to find the coffee had spilled. zipped his bag with my food and left immediately? didn't speak English so just straight up left. can't get a refund because I put the code in. ridiculous.

Two fries were left out of my order

Most of the coffee was spilled!!😤

Food was freezing cold again as ordered the week before too but was hoping it would be better and it wasn’t. Very disappointed

what's wrong with the staff is that f#### hard to out sauces in a bag which customers pay for mcdonald's stop employing kids

Missed 3 hamburgers off the order and the the chips were half empty boxes.. so poor. Quite possibly the worst McDonald's. Never get a delivery right.

I asked for extra sauce and there was no sauce in my Big Mac and the fries were hard and cold

Ridiculous, no nuggets, large chips are a small and no sources and everything cold

Don’t normally rate delivery drivers but by far the best I’ve had, everything in perfect condition and hope this message gets back to the driver, credit where credit is due

We never received this order, terrible service

driver has delivered to wrong address am not happy , that's why there's a 4 digit code

Later than said on the selection page and food was stone cold

Half the order was missing, it was just the burgers and nothing else, all the sides were missing.

Nothing to do with the delivery driver mc Donald’s never put the sauces in the bag is it that hard to read the order

The courier found us in Epping Forest so fair play!

Ordered my food and waited over an hour to have it delivered. Food turned up cold.

Over an hour for delivery and everything was cold. Only given £4.60 refund food was awful

Burger felt like it had sat on the side for the last 4 hours. Cold, ingredients like onions were hard, bun was stale. Awful

I selected extra in my big mac and it did not disappoint, drink was still icy cold yet not knocked over for once and they actually remembered my sauce I could tell they genuinely cared💗

Food was cold and missing items again!!!

Is it company policy to not provide the dips? Whether I’m supposed to get one with say a nugget meal or I purchase them separately, I never actually receive the dips.

you forgot my drink a d ice cream

Nice polite delivery driver, on time

every time I order from mcdonald's I'm always missing a meal.

really annoying, paid for large and small fries only received small fries ! need a refund !

Took over an hour to make its way to my house when it got here all the food was cold and unenjoyable

No chips in order and burgers were freezing cold

my food is lolike it's been in a fridge

New cheesy stack tastes as wonderful as it looks😮

Our order was nice but no sauce with the dippers. Was ok a part from that.

The food was cold and chips was hard and ruined my sons sleepover

Delivery was good however food was cold

Items missing! But delivery driver was very good.

Hoping to get a partial refund/replacement for the drink in my order as the drink has spilt in the bag before having a chance to open it

Food was cold when it arrived and it’s too over an hour to arrive

I ordered big Mac no cheese and it arrived with cheese , I have have paprika intolerance and can not eat the cheese , it was labeled no cheese on the box but had cheese anyway .

I got the wrong thing handed to me

waited over an hour and the food was freezing cold upon arrival

They never deliver the dips that are supposed to come with chicken select. Out of 10 orders only once they delivered it.

Did not deliver the 2 quarter pounds with cheese.

I live 2 minutes from McDonald's. why is food stone cold ?

food was stone cold yet we live 5 minutes from the restaurant

Courier was at restraunt over an hour ago. And then the food came cold and some of the food was split

ORDER NEVER ARRIVED, NO DELIVERU ATTEMPTED. YOUR COURIERS ARE LIARS AND YOUR CUSTOMER SERVICE IS A DISGRACE.

The courier delivered early and with care

Really appreciated earlier delivery by courier.

All items were cold, driver arrived at the building then walked off in the wrong direction without calling until I messaged to ask why, items missing also

Waited for over an hour. Food was stone cold when it arrived