McDonald's in Bury

This restaurant has just become so incredibly slow now it's the same every time, massively puts me off going, have to wait 10 mins+ every time. The store is also too small.

Waited 12 mins for fries and a McFlurry in the drive through - no sorry for the wait - infact no manners at all - but just my experience on one night

All McDonald's music 🎶 to loud and sounds tinny!!!!!!

Staff very helpful and friendly

The wasn’t able to be eaten as it was cold

You are the fuking worst delivery service going

Food cold, missing sauces. Big mac out the box and in the bag. No extras as requested

Forgot my large chips and garlic mayonnaises for the selects.

Delivery time kept changing was over 30mins later than time stated apple pie was cold & all McFlurry was melted

Shocking! Totally different order and no response from the shop irself constantly rang out

Pity it went to the wrong address good job they rang me

Delivery ok. But the fries were cold as is the norm with McDonald’s Radcliffe!

It wasnt to late late but the food was slightly cold, and the ice cream was melted but not fully

Worst staff ever in delivery just keeps drivers waiting saying drinks not ready drinks. And being rude for asking.

Ice cream is missing from my order

The order was never even delivered. Over 2hrs after ordering and the delivery timing going up & up they then put it as delivered, even though it hadn’t been!

Redone my review after a visit tonight. Poor service. Wanted 2 x sweet and sour sauces and was ignored by five members of staff who definetly saw me stood there waiting. Cold chicken mc tasty with almost raw bacon, (Definetly inedible) and the bun was stale. My wife's mc tasty was warm, not hot. Fries were just ok. Recieved one apple pie and when we went to get the other on the way out (as they only had one ready), we were made to wait again by the staff to be served. Poor service and food. Definetly needs improvement. Last time I went there, it was fantastic. What a let down mc donalds. Update. Last night the queues were chaotic and long. Told to park up but so many people waiting there was nowhere to park

The delivery driver was really polite

some things was missing and also I asked for no egg on my mcMuffin and you put egg on anyway

I waited over an hour for my food and this didn’t get delivered even though it stated delivered! Very disappointing

Received the completely wrong order and when i made a complaint i didn’t receive an email or any compensation

my order was wrong can I have a refund

No complaints with the food and McD’s staff! The delivery time was changed several times and arrived over an hour after my order. The McD staff told me that the driver hadn’t turned up when I complained. The driver when he finally arrived seemed to walk down the road, despite the property being clearly marked with the number and name signs including an arrow sign on the road.

When my food arrived the driver has split my drink all over my order so all my food was soaking wet...

Food was freezing when it arrived

Food was cold even though the delivery drive came straight from Macdonald. This complaint is not against the delivery driver. Its against the Macdonalds. The drive showed he was waiting for the order for a age. So staff must of left the food order cause it was stone cold and unbeatable. Being Chicken I was not prepared to risk it

I got green on my egg and is cold food is not good enough

Something always wrong never fails End up having to go out to get the order so pointless getting delivery first place

The fries were cold and coke not full. Not good

Accurate order, super fast delivery and hot food! So glad you got it right at last.

Order was late, but I don’t mind that, once it was out for delivery it was quite quick, but the issue was it was stone cold and the milkshakes were melted, so much that you could not peak the monopoly stickers off without ripping them, just eat didn’t care and after trying to ring McDonalds with no answer 6 times I gave up

ordered 2 double sausage and egg Muffin meals but got some kind of pancakes and wrap delivered instead. informed just eat and was hoping driver would return with correct order but this did not happen. threw wrong cold food order away. hopefully eill get a refund but who knows. shocking service yet again from mc Donald's/just eat. don't know why I bother utter rubbish

Items missing from order, staff not checking before disspatch.

it was cold when it arrived. and they had no straws for the milkshakes we ordered.

A lovely polite gentleman delivered our food

Food was slightly cold , milkshake and ice cream was melted

Ask for ketchup didn’t get any and ask for extra sauce instead got mayonnaise

Meal cold, only small Big Mac meal delivered, large one ordered, no straw for the drink. Very disappointed

Took over an hour for food to arrive and everything was stone cold

Not even received though says it's delivered. Drivers are not using the new code thing.

Always very clean for a fast food chain, staff are friendly and helpful, food is of typical McDonalds Quality.

its really annoying when you don't get a straw or sauces

it's was got for a change Iam still waiting for the refund from orders before ok

Order did not arrive despite showing as delivered

Stone cold, even the coffee was tepid.

Tried to order on the app. It didn't work. Tried to order at the counter. No staff. Got sick of waiting. Tried to order at the terminal. It didn't work. Tried to order at the counter again, asked the staff tidying up if I could order but still no staff took my order. Got sick of waiting so I left. How hard it is to order at McDonalds?

the food was cold and everything else ok I think I should have a refund for the amount of money i spend on my food from just eat ok

the food was cold when it got to me

Took an hour for delivery, food was cold, no straw, no sauce pots, no fruit bag or fries in daughters happy meal, no ice in drink (melted)

Drinks missing from meal order. Only 2 out of 3 delivered

Cold food. Missing items. Instructions also not followed. Late delivery

Check what he gives you in the order whenever he comes here... there is something I've ordered

Food tastes funny like oil needs changed and/or not fresh

left on the door step and the food is all cold Iam not happy with the order I want a refund for for all the food thanks

order always missing items and now you dont even get refunded for it as just eat dont get back to you

food was cold. only half the chips in the pack.

came on time......was someone else's order :(

Food quality as usual was bad.. cold and undercooked, missing a milkshake too

I did not receive what I ordered

The food wasn't very warm but the order was accurate.

The driver walked into my house without knocking and then stated to my 14 year old child 'hello trouble'. Do you actually think this is acceptable? My daughter was in the house on her own while I was on my way home. I really hope you do something about this driver as this is very dangerous and very unprofessional for the driver to do

The food was great even if the fries were a little cold and my meal was served very quickly by a nice women called Emily however the manager kept questioning and mildly berating any young person that entered including myself I found her attitude to be ageist and just disrespectful and made the experience less than pleasant.

I've recently had two orders delivered 1. Incorrect and 2. Stone cold, (latest one today) however the Manager in charge (Anthony) has received both of my phone calls professionally and considerately. Both orders have been fully replaced issues with delivery fully acknowleged and apologies received. Top class customer service skills from him

I order from here sometimes and it’s always the same, the food is lukewarm and some stuff is missing, they don’t answer the phone so there’s no way to complain

The chips were not cooked and chicken nuggets had been re heated at least ones ordered at a treat because the kids wonted to try the new milkshake and most the food went in the bin

really fast service and again always so polite and friendly

Items missing !!! No drinks and fries missing too. Happy meal had a burger and nothing else

Don’t normally go to Radcliffe but did at the entrance there where a couple of bikes just left anywhere outside the entrancec,Went inside went to order notice a couple of lads they were loud and distracting . waited for our order these lads then went into the toilets at least 5 of them they came out joined some girls they were saying stuff not really nice no respect for the place they were climbing on the chairs and then sitting on the tables plus one lad was swinging the blind in the window .The staff member warned them afew times they carried on so she ask me if i wanted them to leave i said yes they were rude to her and one said a swear word. I came in for a quiet meal and this wasnt what i got . I know kids are just being kids but these were old enough to know better . I had no issues with my food the staff where nice the staff member did get abuse off these kids . My point is if these kids are in again , we will go some where else

Good food but why deliver three drinks - milkshakes and smoothie, without straws? Absoloute joke!

Food was absolutely freezing ,refund would be amazing thanks !

Most of the food was cold (not just warm I mean COLD) or melted (ice creams)

Missing half my order, wrong drinks. No sauces

The guy tried to drive away with my delivery after he said it was delivered when it wasn’t

this did not turn up and I'm still angry I have no been refunded

Numerous items didn’t turn up, other items i did receive were cold or made poorly missing sauces or falling apart.

The food was cold and I didn't get the sauces with it. Wasn't that nice.

cold on delivery, driver did not bring ro door in a "keep warm" bag.

chips half empty, all 4 of them..food was cold and deformed, shocking quality, mcflurry half missing and hardly any bits...its like they know it's not going to get returned..shocking

still a useless restaraunt, still doesn't provide the sauces you pay for.

the delivery driver was fantastic

The fries don't seem to have been salted and were bland. The food was generally only luke warm. The delivery took ages despite ordering on awednesday at a off peak time. Will order from woodfields in future. Poor.

Food arrived on time and nice delivery guy. order was complete. my only criticism is that it could have been hotter.

never recieve full orders always miss out meals and items

Wrong order delivered. Wasn’t our food. Wasn’t our address on the ticket.

I recently visited this place and had a fantastic experience! The staff were warm and welcoming, and the store was spotlessly clean. I was impressed by the efficiency of the service, even during a busy period. The food was, as always, delicious and hot. I opted for a Big Mac meal and was not disappointed. The burger was cooked to perfection, and the fries were crispy and flavorful. What really stood out, however, was the exceptional customer service. The staff went above and beyond to ensure I had everything I needed, and even offered a refill on my drink. Overall, I'm so impressed with this MacDonald's store. It's clear that the team takes pride in their work, and it shows in every aspect of the customer experience. I'll definitely be back!"

No dips for a 9 nugget meal, no purchased dip and no straws for three drinks and a random half an iced latte

Needed warming up and we didn’t get any dips

the food was very late and cold won't be ordering agan

Arrived in 10 mins. All fresh and hot food 👌

don't really have much to complain about to be honest we just didn't enjoy the burgers we choice (our problem)

once AGAIN, forgot the dips for the share box meal

Food was cold wrong food delivered

you did NOT bring me my food i would appreciate if you brought it to me thankyou it’s saying it has been delivered but it has not!!

Speedy delivery and accurate order. The food could have been hotter but wasn't too bad.

Complete order wrong, missed my food numerous of time, all the workers are stupid and look stoned out they mind, the worst McDonald drive thru in UK you can go to all employees are not even with it, actually made an account to write this cause fed up wasting my money on this dumb franchise

Who tf, can mess up two double quarter pounders by putting three patties on one and one on the other, extra cheese not even on and sauces not included, how thick must u be ffs???

All the food was freezing. Missing items also

Took over an hour to arrive, no straw for the drink, no sauces despite ordering nuggets, cold food - pretty much the standard experience from this mcdonald's - Terrible!

Frozen strawberry drink, melted. Fries under cooked, nuggets cold and like they’ve been there ages

Driver was furious with McDonald’s. He waited 1 hour to collect the food. Once it arrived and was tried it was clear the food had been ready for probably all hour. McDonald’s prioritise the drive through queue and leave just eat orders to go cold.