McDonald's in Cherwell

Recieved food coke had leaked in bag and over food said to the driver this isn’t very good he said nothing i can do I only delivery it it’s there fault at restaurant they pack it wrong then he just walked back to his car I couldn’t eat my meal so threw it away don’t don’t bother contacting anyone as it’s to much hassle I just won’t use Mac Donald’s again

complete wrong order delivered and no help or care from restaurant very inpolite well done McDonald's grate service as usual don't order delivery just go get it not worth the hassle

The food came cold , the burger had a taste absolutely terrible after warming up . Even the happy meal came cold as ice . People pay for the service and food . Should at the least be served with something more appropriate.

We waited over an 1.5hours before our delivery arrived and it was incorrect and cold. This isn’t the first time this has happened. Very disappointed.

Food is cold mixed with the drink! Driver did not came with just eat bag clearly keep the food on the car seat!

Over an hour late. Food was stone cold. Had to throw it away as was literally inedible

Awful, missing 2 chicken selects, and there was no fillet in my chicken cheesy Mcrispy was purely salad cheese and bacon, expecting a full refund.

We asked for ketchup sauce and sweet and sour sauce and we got sweet curry sauce instead of ketchup, we got no straw with our drinks, we got our drinks without ice,

Never in my life have I waited so long for a food order also didn’t get straws and no dips like always wouldn’t mind waiting the time if the food was warm but yet again every thing was cold

the food was over an hour late and cold to the point it could not be eaten

No drinks delivered with order 😞

Food was cold when it arrived so won’t be using them again.

food was so cold and the hot chocolate tasted like water and was only half cup

food was delivered fast but everything was squished and the seal to open the bag was ripped off

Haven't been here in a year and the food is so horrible, remembered why I stayed away for so long, burgers n fries were so cold I had to return them for Luke ones in return. I ordered a hot chocolate too which I think dish water would of tasted better. I won't be returning ever again, McDonald's you have let me down time n time again with yr food n service. I prefer going to a pub for a real burger.

Would it not be better to cook the food once the courier has arrived at the restaurant rather than cooking food, waiting for courier and travelling to deliver. FOOD ARRIVES COLD!!!!! Wake up change the method

very fresh piping hot food highly recommended there breakfast selection

the food was cold and the drinks had leaked all over each other

burger looked like it had been stood on and was cold, fries cold, no straw for the shake and no napkins to wipe your hands on! very disappointed with McDonalds, probably won't use again.

The delivery driver was on time but I ordered my food at 4:20pm and it didn’t get delivered till 6:10pm because of the restaurant and I think that is a bit of a joke my drink was also only half full and had no ice in by burger also looked like it was slapped together the all the lettuce was basically outside the burger and half the cheese wasn’t even on the burger

order my dinner around 6:20 and only just receives it should take an hoir

Said delivery time was 20-40 mins when ordered, was over an hour and a half before it arrived and the burger looked like it had been kicked around like a football for the entire time, before being sat on. Terrible, but then when is it ever anything else.

not all the order came we order one expresso that didn't come and there was cappuccino but can't tell because nothing was labelled I would thought McDonald's would do this but person delivered it was alright not only that paying good for this order I would respect some refund due to this order not being correct kind regards Jade

nearly and hour and a half late and all food was cold

Fries where so cold and the chicken nugget

This is the worst fast food establishment in all of Greater Banbury. To start, I came in for a Big Max and I sat down and all. Unfortunately the receipt machine wasn't working so I asked this one worker named Jack who looks like Vector from that one movie. He just passively said alright and walked off, next time I saw him he was picking litter outside looking really depressed. Well anyway as I was waiting I noticed there was one sad bloke in the corner cleaning up while the managers were chatting away. Waiting in there it was very noisy, finally a employee by the name of Rabia served me my food and was rude and ignored my greetings. Call me petty but that's not good customer service. I started eating my Big Mac however I had to put it back together as the poor worker in the back clearly isn't trained to assemble burgers. The fries were undercooked but they were alright. I also had a milkshake but it was all clumped together at the bottom of the cup. As for dessert I tried the Terry's Chocolate Orange Mcflurry which was pretty splendid. As I left I went to use the toilet but I immediately turned when I saw literal faeces all over the toilet, the music was also incredibly loud and these annoying ads for the halloween mcflurry were obnoxiously playing. As I left I drove back home on my Honda 2025 CB1000 Hornet I thought to myself "that fry left such a good flavour in my mouth" which means the food here is pretty nice. I came back a week later to use the drive through in my McLaren W1, this time I got the Big Tasty, fries and a large coke. The employee at the drive through seemed really bored and I was ready to buy a sweet chili sauce but this employee named George (who looks like Oppenheimer in that movie) told me that I had to drive around to the back of the drive through just to get the sauce! And to add to this catastrophe the large coke was horrendously watered down. Absolutely ridiculous and disgraceful.

Food was stone cold and missing items

Time for delivery was longer and longer, food stone cold terrible service

Utterly Rubbish..No Onion..no ketchup and dry. Despite telling the store manager..she heated the same burger and returned. FRIES very soggy. The customers are paying to eat the meal..It's not free. Ignorant staffs and rude manager. If you are not capable of treating the customers properly she shouldn't be working as a shift or store manager..

charged me for dips included with meal, staff unhelpful when questioned

The food arrived freezing cold, and over 1 hour late.

Extremely busy all the time. For a simple meal it's taken me at least 15-20 mins after placing the order in drive through for me to finally get it. And that's been at least 3-4 times now.

Was waiting over an hour for this food

Friendly delivery driver and order was sent correctly!

the food arrived 50 mins late and was stone cold.

after arriving cold a big tasty missing!!!!very poor service and response from restaurant

Order wasn't correct, issue at restaurant

food was cold when arrived. ice cream was half melted

Took over half an hour for 1 big tasty meal absolutely freezing cold and just eat gave me £2 don’t waste ur money

Arrived on time. Everything I ordered was there. Food still warm.

The burger was broken and had fell apart and every item was cold.

food arrived late as courier could not find it after couple texts he found it

Instead of triple Big Mac I received just double.

where is the food??? it hasn’t shown up

Fries were stone cold and the Big Mac with bacon had no bacon in it still edible though but not the point

Food was delivered with insulation bag open and food was stone cold and drinks had all been spilt over their bag- not impressed

Used collect from car. Bag contained no straws, napkins or dips (despite ordering nugget share box). Wheelchair accessible though toilets are very narrow.

order took 2 hours to turn up out was cold and went in the bin

Absolutely disgusted this morning waited over an hour for delivery to receive my delivery for everything to being stone cold

Absolutely terrible service again today from mcdelivery, yet again food cold but worse than that the bag hadn’t been sealed and parts of the order amounting to about £7 was missing.

but it was cold it wasn't delivered in the just eat bag apparently he lett in the car

Always great service from this store - Food was quick and hot!

driver ignored my delivery instructions

could of been hot instead of cold

absolutely awful coke all spilled in the bottom of the bag all my stuff is wet

but the wrong burger was delivered

Didn’t bring me my sauces… very disappointed

Ice cold chips, forgot the sauces. Great crack.

the food was cold was not in a just eat bag just the brown bags from restaurant and the delivery driver was walking around the close looking for my address I had too show him were I was

Dropped on of the drinks as he was carrying over so didn't get it

salty cold and made us feel I'll

Took absolutely ages to arrive. Delivery driver could understand the code I told him 6 times!!!!!!!!!!!!!!

They simply can’t put a lid on a cup and I drank my drink and it spilled all over my clothes. I am really disappointed and would like a refund. Do not recommend.

Whenever i order a Mac Donald’s it’s always luke warm, the fries were cold and we had to throw them away, won’t bother ordering again

Have to say this occasion food was good.. Unlike the attitude of the management... No point having a reward system when conveniently each half term do not scan... Same in any restaurant.. On querying this just had a bold reply nothing i can do alledging we had already scanned the voucher. Which We hadn't been used.. Restaurant dirty... Staff meals and digital orders taking priority over serving counter customers.. Nit the best experience

Awful experience, codes wouldn't work on the order point, ignored by 3 staff chatting about their breaks, eventually asked if I was waiting. Explained that the QR codes didn't work but hadn't been used.'Manager'?? Was called, I again explained to be fairly bluntly told she couldn't over ride the till, so basically called me a liar. Plenty of staff around but the place was filthy. One poor chap doing his best to clean up. Not sure why QR codes are supplied if they do not actually get recognised in the restaurant. Alot of non available items on the menu. A very disappointing experience, please train staff to do the job they are supposed to be doing!

Polite and respectful delivery guy.

the food was still nice and hot when it arrived and was exactly what i ordered

Great coffee didn’t have any food this time

Very bad delivered cold and all items incorrect my items all missing

the food was cold, the banana milkshake was...vanilla not banana and chips were soggy 🥺

Did not turn up says delivered

the fries was missing and the burger and chicken was cold

Delivery time kept moving back and then when arrived both burgers were cold along with the fries that were stone cold, this isn't good enough when I live around 1 mile away from the restaurant, so why is this?? I am not happy at all

Very fast driver but no cheese and no straws

I asked for no bun, no lettuce and no chicken! Everything I asked not to have came!!!

Sometimes I wonder why I bother, pay extra for the new mc flurry, and end up with....just ice cream that's melted, the food is cold and the hamburger had zero ketchup. how is it that hard?

food was cold, fries were like cardboard

Food is pretty grim in this maccies. The fries are completely tasteless, about as cardboard tasting as any fries I've ever had. I had a McRib it was falling apart in both bun and rib. It didn't taste good. I've had nicer rustler's burgers/rib. Some of the staff are really nice. Just go to the gateway maccies much nicer than Beaumont road.

I ordered before the service started and had to wait well over an hours and some of it was cold

All the food was stone cold, the drinks had no ice and the ice cream had melted. We also didn't get any of our sauces.

My order was cold.. missing items yet again

Why does this restaurant hate sauces? They never give you any. Do they have some kind of vendetta against ketchup? My nuggets are dry and that makes me sad

Food was almost cold when it got delivered but other than that it was good

food is cold and I ordered 2 toffee apple pie aswell as normal apple pie and didn't get them

Breakfast as you would expect from "McD", restricted parking, otherwise as you would expect.

Missing fries (only thing missing )

Fast and cheap food. Service is quick enough

Just spent 10 minutes waiting at the till, my appetite for a quick burger gone.

All food was cold. Luke warm at best

The just eat dilevery guy didn’t deliver the correct order. we were only given drinks. three days after and we were still waiting for a refund. not fair at all.

Never bring the dip that I pay extra for

Driver must of picked up a couple of orders judging by the route he took, also driver should really have a bag to store the food in to keep it warm, the food was colder than the drinks that had ice in them. very disappointed this time I'm afraid

Breakfast roll was warm hash browns hot Coffee nice

Courier refused to come into building and even threaten to take the food back that he has been trying to locate the place for so long

Our order arrived without any sauces, even though they were chosen for each sharing dish. Big downside of this McDonald’s.

Chips were cold and not cooked properly

Cold food, no sauces disappointed

Unfortunately the food was freezing by the time we received it. Driver was very nice.

didnt receive any food , said it was delivered .......