McDonald's in Stockton-on-Tees

Food cane cold for the price you pay, and buger was burnt

didnt reveive our order please can you refund

very friendly and fast delivery

No hot chocolate no dips another meal from wolviston mcdonalds were there leave half the order off

The driver was amazing. McDonald for the second time had messed the order up and the driver offered to take the order back and collect a fresh order. He was lovely and pleasant. 5 ⭐️ for the driver.

the delivery guy was very polite and understanding after I'd missed his call and missed the buzzer even managed to get into the building and bring my food to my door for me amazing guy very friendly 10 out of 10 for him n 9 out of 10 for McDonald's no straw again..

missing items as always - not sure it's ever been right

order changed time, going back 30 minutes twice. order was also missing all dips selected during ordering

Only received few pieces from order. No full meals. Had to go out to reorder. Luckily got a refund.

I was only delivered drinks and no food. I want a refund

From order time, delivery time kept moving to a further 20 mins, but driver was on time according to the new delivery times on app. Driver apologised, providing a pleasant service. Full order received which was huge improvement from previous times. Just didnt get the free sauces.

Food was cold when it arrived and didn’t receive condiments I ordered

The food bag was open and looks like someone has bit the burger

Freezing cold, soggy food. AVOID justeat- scammers will not refund you.

Delivery time a bit all over on this one, driver really polite and helpful though

my food has not been delivered and I'd stating it has

always get a simple order wrong how hard is it to read it off a screen ! useless!

bring caramel sundaes back!!!!!!

Missing everything except the drinks

freezing cold, rubbery and a bigmac was a burger lettuce and sauce

Ordered a milkshake got a coke😂😂😂

waited for over an hour for the food that was cold and not worth the wait at all, all i wanted was something quick and easy after work and instead i got disappointing cold late food

Received the complete wrong order worth about 10 quid when I’d ordered 40 quids worth

Took nearly an hour, all had to be microwaved absolutely stone cold

ordered on another order and they forgot to bring them so got refunded so then ordered 2 breakfast Wraps again at 10:28am order didn't arrive until 11:36 and was freezing and soggy not happy with this service

Didn’t even turn up had to go to the restaurant after waiting over 2 hours!! Dragging my daughter out at 8pm at night in the freezing cold when it should of been delivered when I got to the restaurant the lad said driver hadn’t turned up it was still saying on my app food was been prepared offered no refund received food which was also wrong when we got home won’t be using this service or McDonald’s Wolviston again

Items missing, not the drivers fault but reduced scores accordingly

Driver said he delivered food and he never

order did not turn up. waited two hours to be told we would have to go through just eat....which takes forever!

Very busy. Was a bit strange that to walk from the chargers it was either over the grass or onto the road, why not build a path between????

All of the food was missing, only got the drinks

My order came with half of what I payed for.

Love this Mackie's! Place always clean, food good, staff lovely! I'm both a customer and an Uber Eats driver so see all angles of this outlet!

Well there was a full meal missing from my order i have submited a claim for it but not received the refund and one of the bags was ripped open by the driver witch he politely told me about when delivering im not happy wont order again

Awful experience service slow place untidy food cold won't be going again

cold food binned the lot couldn't cancel order .either

absolutely freezing cold won't even answer the phones. chips weren't e en cooked properly

Nice big mac meal just what the Dr ordered.

It was such a disappointment, fries were cold and were like cardboard asof they had been left for hours. Not sure how as delivery was fast from shop to my door so it’s completely not delivery related. Mc chicken was dismal and bland.

they forgot my chips with my big mac burgers.

Food arrived promptly, delivery driver was very pleasant, food hot and delicious. Very reliable thank you!

ordered food for my kids as I was working, needed code even though it was already PAID FOR and I couldn't answer phone BECAUSE I WAS AT WORK to give code, driver waited 20 minutes outside my house to finally had over the food... by then it wad freezing!!

Nice and hot. Polite delivery driver

Food was cold and took two hours to come from ordering to delivering

Had to get a refund for 80% of an order because of missing food thought I would order the food again came a second time with still food missing, I got the money back but how hard is it to get an order correct

All the food was missing just got a bag of chips and drinks very disappointed try to call and they don’t care

Food was really cold when I got it

ordered £40 worth of food and half was missing why is mac Donald's so bad at orders

The app has just said I has my order delivered 3 mins ago and I haven't received a thing! Where is my food?

Came on time. No problem with delivery just that they delivered partly the wrong food.

missed the apple pie of our order!

The food was out of date, and everything tasted off do not come here. Just go to the dominoes over the road much nicer.

Chicken wasn’t even grilled in the wrap and got no dips at all with the nuggets when i ordered 4

The guy that delivered my food turned up with just my drink even though the receipt had a list of food items on. He wouldn’t give me my food till the code was given and then shot off as soon as he handed me the bag. I stopped him and he told me to ‘call them’ when I explained just eat doesn’t have a number he said ‘I’ll go back and get it for you’ which he was never going to follow through with’ this is the 3rd time in 5/6 orders there’s been issues with food going missing. I was a full refund.

Food came freezing cold as per usual

food was stone cold. Bags were soaking wet.

got half a hot chocolate leaked all over when she handed me it

Terrible. Order wrong waste of money

2large lattes were ordered. 1 was missing altogether & the other was actually hot chocolate !!! Just how hard is it to get these orders right, yet again someone unable to do a simple task DISAPPOINTED AGAIN !!!

no chips, and have a autistic daughter who only eats the chips so this was disappointing.

McDonald's seems to have a running theme of forgetting your sauces

Cold food. Ever increasing time as the driver attended to half of Billingham ! Before my own Disappointing delivery

Food arrived cold and took over an hour to arrive.

my order was wrong & some missing

finally had hot food delivered on time. happy days

I ordered a hamburger with with onions on opening the wrapping I opened the burger bun to find 2 pieces of onion the burger looked as if it had been cut with a razor blade the bun was soggy the whole thing could have only been about half an inch thick it was disgusting. Will not be returning.

Great service, friendly driver! Thanks

Same great experience- food came within a reasonable time, and was very nice. Courteous delivery driver, can’t fault anything :)

Pleasantly surprised with the coffee, it was quite good. Otherwise a typical macdonalds.

Cold, hard inedible fries. Order accepted but then delivery time pushed back every 5 mins after driver arrived at restaurant until 45 mins later than estimated time. Just eat no help at all.

My past 3 delivery orders have been wrong, either missing items or the customisations were wrong. Also the delivery time is too slow, by the time we get the (wrong) order it’s cold. Very disappointed.

This used to be a decent McDonald's, but it's truly awful now, the food is thrown in the boxes the chips are overdone, cold like cardboard, it's so expensive now and the food is just not worth the cost

Fries were just freshly done so that's always a bonus, the lady on the counter who served us was friendly and polite. Food was a bit slow in coming to table.

The last 3 times I’ve ordered we have been missing the drinks!

Over 30 minutes late (I booked a specified time well in advance) and food was cold.

Good stop over, drive through quite narrow

McDonald's needs to have more adults on shift and pay the kids more money. I'd now want to work to a standard if I had been paid peanuts either.

By far the worst McDonalds In the region.

only delivered the milkshake and some sauces, no food or anything.

Ordered via the mcdonalds app, collected just after 8pm, hardly anyone there at that time so was very quick .. App is easy to use, the staff here were friendly and helpful.. Food was lovely as per 😁

ordered food and drinks. the drinks were delivered but the food wasn't! The bag that was delivered had the full order on it! How can a driver not realise that he hasn't delivered a full order? This isn't the first time this has happened and it's happened with orders from other shops as well. Genuinely while I think the Just Eat app is a great idea, without honest/reliable drivers there is little point ordering if you aren't not going to get what you way for.

The delivery driver was extremely rude when throwing the food in and demanding the code.

Waited 2hours for food kept saying driver at restaurant and then changed it to delivered when it wasn’t and we have received no food !!! Kids upset spent £40 never again !!!!

Food was late, cold, and the order was wrong

Everything arrived on time, food nice and hot, as was the coffee. Courier asked for code which I thought was good too. Very impressed

multiple wrong items and items missing also seams of bags already teared when handed to me, recurring error extremely disappointed

fries were stone cold,big macs were cold and the ice creams were completely melted

Don’t really know what the delivery time should be it changed. Cold food, hard fries not good

the reason for the 1 star is I DID NOT receive my order,,your courier whoever she is wants sacking for what happened to me,it's bad enough I didn't get the order but her not letting me know we're she left is totally unacceptable absolutely shocking.

Orders from McDonald's are getting absolutely ridiculous got 2 orders out of 3 wrong most orders are wrong. Nesd someone just doing deliveries because cant even get a single order right. Wish my kids would stop wanting Macdonald's. This needs looking

mcrib was dissapointing, no longer lives up to the hype

Didn’t receive the order of the delivery driver .. he tried to just give us just drinks … said he had a mix up with the delivery before and was going back to mc to get us a new order … did not receive any food from the driver

food was stone cold , chips tasted old. I have ordered before from wolviston and same happened. So now I'm not ordering McDonald's again . Expensive delivery even though I live 5minutes away by car , so no reason for food to be cols all the time.

Guys becareful, these guys are not bagging all the food. When you call them they say come and collect the missing item.

forgot a large milkshake and the food was cold

Driver was rude but good food and bag was open so i’m scared incase she’s done anything

Order completed, even the sauces

Popped in late on. Got 2 meals, both burgers were cold.

Drinks spit over missing half of both drinks. Ice cream ruined because of the drinks been spilt. Missing sauces which were paid for. Chips cold. Not satisfied at all!!

not good at all very cold and stuff missing mozzarella cheese stick missing and frys i would like a refund