McDonald's in Harborough

Good McDonald's in a convenient location serving freshly cooked food in quick fashion. Frequently visit this particular outlet typically finding it very clean and staffed by a friendly team.

Im not into the food buy my boy likes it. Nice coffee for the old man

Drove through for a coffee and a jam muffin, thinking time saving. Wasted 20 mins wishing I hadn't gone in at all. 3rd time running no jam or butter in bag having to go to counter to collect. Ridiculous on such a simple order. Managers just standing around watching world go by. This has to be the worst macdonalds around. Very annoyed customer

Absolutely horrible. We were waiting for 30 minutes STRAIGHT. For a happy meal and a nugget meal. I have been to many McDonald’s around the country but have never been to one so utterly bad as this one. I would definitely not recommend.

Absolutely ridiculous. Waited so long in the drive through (30 minutes). Just to get cold - lukewarm food. Do not recommend at all. I would rather drive 20 extra minutes to Wigan to get 10 times better food and service

Cold soggy chips. Chicken burger was just fried breadcrumbs hardly any actual meat. Similarly for the nuggets. Worst McDonald's experience for ages and it was nearly empty

Solid drive through. Quick and got order correct and to a good standard. Food was warm-hot.

Wasn't bad, ended up with cold chips though

The food was adequate, which for any branch of McDonalds is high praise. The restaurant was very busy when we arrived on Tuesday evening around 6:30. The place was an absolute pigsty, with discarded trays everywhere and overflowing bins. Once the crowds had died down, you might assume that the duty manager would immediately get the team to clean up, but apparently not. A young lad did eventually come and clean our table, but only after we had requested it, as we didn’t fancy contracting dysentery. The toilets by comparison, were fairly clean.

Fairly quick time for getting my food, I went about 10am and they were busy with orders. Restaurant clean and staff friendly.

What can I say? McDonald's is McDonald's. You know what you'll get and you'll feel bad when you've had it.

Washroom is in service for 2-3week and making odor faul. They forgot mr burger in dine in. Thank God, it wasn't takeaway Service good but all are very busy

OH DEAR ME. In my 40 years of eating McDonald's in countless town and counties, I have NEVER been served such muck. I got a sausage muffin meal. The muffin was inedible, I couldn't bite in to it, the egg was ROCK HARD too. 🙈 Unacceptable!! This has no reflection on the young lad who served me and the young lass who I received my order from. They were both friendly and pleasant. The Tropicana was lovely... Guys, 2 out of 10. Sorry.

Every single time we come here there is always something forgotten off of the order. This has been about 5 times in a row now! Sometimes it’s as little as sauces, other times whole meals are missing or part-missing. Do the staff not check the orders before issuing them out? Really frustrating! Especially when you get all the way home to find half of your meal missing.

Good standard McDonald’s. Plenty of parking out front. About 6 x order touch screens. Screen to show order progression. Staff are friendly and efficient. Especially Danni who helped me out today. Really good customer service from her.

McDonald's is always good when you feel the urge for a burger. The dessert I love though is a Mcflurry. Wowsers love the ice-cream. It's definitely worth a try. I'm a Senior citizen but still enjoy the odd ice-cream.

we came here 14/09/2024 at 6:00pm and got out at 6:40pm I understand it was busy but 45 minutes for food is insane and It didn't taste as good as it normally does Now I may sound like a Karen but this is all true its crazy how long it took

I usually enjoy McD's and most of the restaurants I have been to, the overall quality is good. Unfortunately, this isn’t the case with the Market Harborough one, and would go as far as to say that it's possibly the worst in the UK. I have been here three times now, and the food is diabolical. Yesterday, I ordered a Big Mac meal and 6 nuggets, and the food was inedible. The meal was stone cold, and the chips were as hard as nails. There was no salad in the burger, and the only piece of gherkin looked like it had started to rot. I am not someone who enjoys giving negative feedback or reviews, and rarely do. However, this is needed because it is a big food safety risk.

Waited outside for takeaway woman on takeaway till hid Manager came out eventually got our takeaway it was cold and all dried up Appalling lack of service or care it was the first MacDonalds I have had that was disgusting Market Harbough worst food and service never again you are an absolute shambles and disgrace

No common sense in the drive thru, sat waiting ages for the car in front to be served meals when they could be moved down to the last window so that the coffees we ordered and were more than likely sat on the side waiting while we were at the first window could be served to us! A lot of times the food is never freshly made, either Luke warm or stale, numerous times they have missed things out of orders. Packing is absolutely rubbish, chips chucked on top to then spill all round the bag, burgers chucked together. Prices have gone up whereas the quality has gone down. Staff need to up their standards in the market Harborough restaurant, big time!

Sadly today...the toilets were in need of attention, the bins were absolutely full to the brim. Waste left nearby,and tomato ketchup all over the floor..just a blip I'm sure.

Can be a bit busy and parking is not great onsite

Had to wait quite a while for my order, then the food was not hot, and the chips had not been salted. This time, the lady serving took something off the bottom of her shoe then continued serving without washing her hands. Hygiene in this store needs attention

Such great service clean good food even better coffee our NO 1Mcds

Just brought 2 big mac meals burgers burnt as usual ,fries loads of bad bits coffee always bitter tasting....since McDonald's started winnings sips we never get the cup they give us old ones where every other McDonald's give you them so we ask if it was finished and girl said yes so we ask why are the winning sips cups are in cup dispenser she said it was finished checked we know it not till April...today brought three breakfast meals while waiting watched the worker put burgers on hot plate with no gloves then went straight to muffins without washing hands ,they suppose to have different colour gloves for different foods this place never wears them no wonder people get ill

Service if you actually go into the restaurant is really slow, making the effort to actually park up and walk in makes you feel like a 3rd class citizen

Tables dirty and with peoples rubbish all over, no condiments or napkins in the holders. Food cold

It's pretty much the same as all McDonald's, but this one gets an extra star for the fast charging points in the carpark. Worked perfectly

Twice in a row had the perfect breakfast, piping hot and not undercooked pattys as of other Macy’s as late!

Came when it was very busy, as in no tables busy. Staff coped well and with a bit of patience our order arrived hot and fresh - did take a little longer than usual but that is fine as the branch was alot busier than normal.

3 mayo chickens that tasted like cardboard little mayo inside and discoloured lettuce but chips were nice.

It's like any other McDonald's.

None of the tables were clean, manager was rude, all of our milkshakes had strawberry in them even though none of us ordered strawberry, the chicken was chewy and horrible and the manager was tight. Do not go there, it needs to be shut down.

Can’t believe this is the only McDonald’s that charge for sauces. Ridiculous!! Also the quality’s of a mc chicken sandwich meal was awful.

Regularly make mistakes with order and am usually compensated to make up for it but this time I was asked to wait in space 1 for my food. Waited over 15 minutes for food to come and 10+ cars passed in this time. Fries were cold and the McFlurry was missing (not realised until I got home). Rang to complain and was only offered a ‘free McFlurry’ which is not free as it was missing and I paid for it… nothing else they can do for me even though I explained it wasn’t a free McFlurry and I had already paid for it!! Big inconvenience as it isn’t very near just to pop in to get it. I would have expected some compensation and not just a ‘free’ McFlurry I had already paid for. Shift manager on the 18/05/24 @ 22.07 ‘SN’ dealt with the call and was not very understanding or apologetic. I won’t bother with this branch again (regular customer). Go to the A14 branch as it seems to be operated more professionally and from experience shorter wait times and never make mistakes.

Can be busy for drive through staff always friendly wish biscoffee drinks were not always unavailable

It's a McDonald's, the toilets are clean, service is good, food is okay, I'm not a fast food fan, McDonald's drinks are well priced and quite good.

Above average for this establishment

We ordered food in this drive through on our way from Northampton to Leicester, don’t know why the chips ( fries) in the happy meal smelled like fish oil . This is the first time we have experienced, apart from that we ordered wraps also which we don’t have any issue with them,

This is a McDonald’s local to me. It is the worst McDonald’s franchise I’ve visited. The staff don’t take responsibility for cold soggy fries.

I always stop ofv during my working day - either to eat or use the facilities bewteen appointments. Always great service, friendly staff and clean.

Went through the drive through they gave me the wrong order complete morons .

Just another good McDonald's you always knew what your getting

Great service quick drive through..

3rd visit sitting in, fries were cold and reheated, quarter pounder was cold to...is it really that difficult to serve hot food!!

I can’t give less than one star but service so bad. We bought pie trough out our saved points and had I fight on that for altleast 30 mins. It’s not about just a pie it’s all about customer service. So stupid staff can’t even resolve issue. They took points they don’t want to give free item.

Great McDonalds loved our food. Got some entertainment from a weird lady coming up to the drive thru window complaining about her fries 😅 Absolute nutters about on a Friday night…

Almost broke my neck with slippery floor surface on 9th Feb 2023. Why not put more matts down? Got bruise on my shoulder to show for it.

Excellent young people. Polite and courteous.

Poorly prepared: Very sloppy sausage and egg mcmuffin, oily sausage patty and cheddar slice both out of its muffin, egg was dry. Cheesy bacon flatbread: flatbread hard to eat, too much cheese hardly any bacon inside

Food is tasty but not wholesome. But the kids love it.

There's only so many times you can get a drive through order and get home to discover it's not all there before you give in. Never had this issue with another McD's.

I love your coffee nice place to chill after shopping really look 4ward to my coffees

Clean and efficient store. Food was ordered and with us in minutes. Nice and hot as usual for this store

All UK McDonalds are identical, so you can be sure of what you’re going to get

McDonald's market harborough be aware check your change as short changing you ....happend here several times...even though they count it.....

Paying for ketchup!? No Thanks... wont visit this branch again

They now charge 10p for sauce. which you only find out when at the drive-through payment window.. where only cash is accepted, so if you don't have any cash on you, then its no sauce with your meal. The owners of this particular franchise are bad business people.

This branch now charges 10p per sachet of Ketchup.. I wont be stopping at this particular one anymore

So it's not the first time I go to this McDonald's. And almost every time I go they forget something.. And I don't feel like I have to check my order as thats why there are so many employees working in there.. But everytime I pull up their always to busy chatting about personal life with a drink in their hand.. Rather then putting their focus on the customers.. And the attitude we'll don't get me started.. So only yesterday I went there about 11 pm and ordered a cheese burger meal and a cheesy with bacon meal only to find out when I got home they forgot one of my kids chips.. She didn't go without as I gave my chips.. Its upsetting as they never get the payment wrong but yet there's almost always something missing on the order.. But now next time I go there if I go there.. I'm gonna perusely check my food item by item while I'm sat at the drive through while I'm taking my time doing so.. So to the people behind me a massive apology but I'm sick and tired of been taken for a mug and it's not just this one time it been plenty of times I've had to go back and ask them for the missing items.. So to all the management SORT IT OUT!

Can be a bit forget full with details of order. Double check when you pay and have had items missing now and again when using Drive through so check your order before leaving

could have been hotter. Ask for some bbq sauce and was told it was 10p, never been asked before to pay for sauce.

Good maccies staff very pleasent especially to kids - thank you

Avoid. Online Order number “G24”. Walked in for pick up. “Yes, it’s take away”. Sat down. People queuing. Number 13 called. It sits. My receipt says I’m now 13. Unlucky. He takes from tray and puts it in paper bag. Drive home. Get out of car, bag splits and spills fried across wet tarmac. Inside discover 2 mains are missing. The menu at McDonald’s is so complicated they can’t get it right. Avoid.

Been here a few times. Keep going back as its convenient but they always get the order wrong with missing items

Chris at the first window had a superb radio voice. 7:30am and his bright happy go lucky Manor was a warm welcome to the drive through. Give this man more money Mc donalds.

Service for click and collect was very prompt considering we went at peak time. One star off for the queue we encountered to the parking/drive through. Toilets were reasonably clean.

The food was ok, there was a racist incident revolving two black girls who had an argument over food at the till then when leaving swearing and saying 'this place is *beeping* full of white people, full of racist'. The manager didn't bother to come put to support his colleagues at the till.

Not a bad McDonald's parking could be revised

Very busy, long time waiting for food.

Phillips cheese stack burger, yum 😋

It's McDonald's. Nothing amazing. You know what you are getting.

The staff are always really friendly and helpful when we visit. The food is always hot and made quickly. When we eat in the restaurant has always been kept clean and tidy. It's got a very friendly atmosphere which is nice. However... the parking and access really let's them down. If you visit during peak times you end up queuing out of the car park and onto the main road. The car park is tiny compared to how many people use the place. The collection bays often get used for parking in or for unloading deliveries. The deliveries have to be wheeled around the entrance road as they don't have access to a specific unloading area (how one of their drivers hasn't been ran over I don't know). This really needs sorting.

This McDonalds at Disneyland Paris in the Disney village was pretty terrible. Absolutely packed. Machine to order food didn’t work and wouldn’t take payment and tables were really dirty. Someone was changing their baby’s nappy a couple of tables across on the table next to other people eating. Yuk.

Showed up at 2:45am on a Saturday and they weren’t open despite a sign on the door saying “open 24 hours” and visiting this branch late night before. Knocked on the door to see if we needed to be let in - nothing. I could see staff in the back so I knew they were there and just ignored me. Really poor service.

Retrain your staff including the manager's for customers service !!!!!!!!!!!!!!!!!

Not what it used to be always giving priority to delivery drivers takes 15min minimum to even get food

If you want a very traditional English pub experience, look no further ! Great bar staff, a fine landlord, good food and a fabulous choice of ales etc... and to top it all off they welcome hounds inside and out 😊

Opening hours are incorrect. This is not 24 hours!

Ordered double sausage and egg muffin, orange juice, hashbrown and a porridge with jam. Sausage and egg muffin was hot and fresh however the hashbrown was cold I also didn't receive a spoon or jam with my porridge, and i didn't receive a double peel sticker on my orange juice. As with most takeaway orders it's too late to do anything about once you've left.

It's McDonald's what you expect fine dining

I recently visited the McDonald's drive-thru, and although our initial experience left us a bit frustrated due to an annoyed server who got our order wrong, it was quickly turned around by the exceptional customer service we received from the manager on duty at 15:30. Upon realizing the mistake, we returned to the drive-thru, and the manager assisted us promptly and efficiently without hesitation. Their willingness to rectify the situation and ensure we left satisfied was truly commendable. This experience reminded us of the importance of great customer service, and we want to give a special shoutout to that manager for their professionalism and dedication to customer satisfaction. Thank you for turning our visit around and making it a positive one.

Can't get an order right to save their lives. Constantly rubbish service. Worst branch around.

“They ran out of cream poor stock management I would say “

I bought a spicy chicken using drive thru on 03.09.2023 and after stopping and waiting outside the window to collect the burger I noticed the large number of black flies swarming on the ceiling and it wasn’t just five or six Disgusted and disappointed Hygiene is a major issue I was poorly this morning and I wonder why I don’t recommend this restaurant at all. They need to tighten up their hygiene McDonald’s HQ need to inspect this disgusting and poorly maintained establishment Avoid

It's McDonald's. What's do you expect you half a meatball

Food served hot, service was good

Clean and very hard working staff. Actively cleaning and making sure things are tip top. Nice and relaxed environment.

Fantastic wrap of the day expertly crafted by Rio.

Exactly what you expect from "macci d's", lovely

Service was slow but food was as good as expected

This McDonald's consistently gets every order wrong. Food roulette at its finest

Ordered through drive in. Got stuck for some reason for at least 15 mins in the queue. Finally our turn came. As usual quick service and good quality of food.

Usually the drive through is quick, but we got stuck in the queue. After a wait of around 15 mins, we were able to collect and drive out. As usual, the food quality is great.

4 cars on the other side got served before did…

Don't buy the chicken selects as they have gone down in quality. Had to leave two out of the five due to being rubbery. Everything else was the same standard of OK.

Cold and old chips, no nice servis.

The food is as any other McDonald's but it's really small and quite busy when I went there.

On a hot sweltering day, just stopped for some nice cold refreshments. Between us we had Strawberry and cream Frappe, Iced latte and Caramel Iced Frappe, we all found all 3 items to hit the spot on hot summers day and we'll be going back for more!

Staff were under pressure, very busy, but do not Lissen properly also not very knowledgeable