McDonald's in Moray

Great delivery driver, very fast and very nice

didn't get my biscoff mcflurray

Paid extra for bacon and got one slice 🤣

Only reason for 3 stars is that this is the second time in a row we have not been given ANY straws, or napkins, please make sure you supply in future!

Ordered ketchup but didn’t get. Didn’t get a straw for my drink

Order was completely wrong no food what so ever in the bag of floored McFlurrys juice every where.

Juice lid fell of and leaked all over food refund I think

you gave me the wrong order the ticket says big mac meal like I asked for but you gave me chicken nuggets, so I am not happy, I tried to call the restaurant but no answer . what are you going to do about this

Food was lovely but all 3 vanilla milkshakes tasted off

People need to be reading the orders properly

Quite a few times there's been something missing from my order, this time it was a Tropicana drink.

my chips were cold and my drinks were spilled i’m hoping for a voucher or something to make up for this

forgot the mayo dips i ordered... everytime.something is missing!

lovely delivery even had a wee chat 😀

excellent delivery service. all went smoothly. lovely guy who messaged me to let me know he was outside and found me. great accessible for deaf person to use message instead of call. very happy

food was good, but this is the second order i have received with the drinks on their side and spilling their contents, the cups have not been secured into the cup carrier they just seem to be sat on it , not clicked in , and half the drink is wasted,

Hot chocolate with zero flavour, watery.

nice guy that delivered. cant fault it

Chicken was hugely overcooked and burnt and chewy They had no mcflurries Stupid queuing system for drive thru making it hard to get out carpark

lovely delivery man, very polite. my first ever doing this

yall forgot one of my coca-colas😔💔

Forgot my straws and sauce but delivery man was perfect.

Very rude, laughed at me when I ordered my meal, was cold, also gave me half of my food, left out most of my order. Will NOT be going back here absolutely disgraceful!

unfortunately the restaurant did not read the notes I had left, the chips were cold and when we were taking the bugers out the bag they fell out the wrapping and covered everything in the bag in mayo

You go in. You get the food you recognise and it's the usual. Reasonable prices. Reasonable wait. Reasonable.

I am absolutely shocked by what i found in my big mac and i know the workers name it was a little boy on the drive though called morgan. Never coming back🤬🤬😡😡😫😡

Exceptional delivery, very happy customer

We didnt get straws and our chips were cold other than that it was alright

my food was freezing and i had to put it in the microwave i’m really not happy with the food

my boy didn't get his happy meal so he was upset.

We got the mealget the meal and no straws or anything for the drinks

coke was all over the bag and dripping, delivery driver wouldnt take it back. disappointing because this isn't the first time this has happened.

Good food but no sauce, straws or toy with the Big Mac meal

kids cheeseburger wring as always. Wrapping just scrunched up so most likely why it was cold.

I have food missing from my order

was so great my driver drop off man was so sweet ❤️

late delivery, an item missing

they forgot 3 of my items in a 5 item order. I ordered a medium minecraft movie big mac meal with a sweet curry dip and they forgot the dip, fries and the toy. they didn't make my burger correctly either. there were three slices of cheese on the bottom of the burger but I didn't even ask for extra cheese.

Poor show 👎 - if you are after a McDonalds just walk to Nairn - it would probably be faster! (and fresher) I would check your order completely when receiving it as I have found from experience 50% of my drive thru orders contain a mistake of some sort be it wrong dips, no dips, missing items or wrong drinks. Food is often stone cold. Elgin McDonald’s has a not so secret menu item… Soggy Chips! 🍟 💦 If you are going for the drive thru hopefully it’s quiet because when they inevitably ask you to park round the corner there are never any spaces. My most recent experience was a wrap of the day meal order. You would expect this to be relatively simple… Alas.. parked round the corner 24mins later my wrap arrived with soggy chips, missing dip and wrong drink you can’t make it up 😂

I don't eat this crap. Only came here because the kids wanted minecraft toys.

Sub par food warm to cold burgers and fries if you call it warm like soggy chips rude staff

food was cold, burgers looked like hed took the corner at 60 mph, and asked for no gherkins and still got them.

Place was clean didn't have to wait long for your food and could tell it was freshly cooked no complaints only thing I wish elgin mcdonalds would do is get iron bru back available on the menu as it always says unavailable wich for being in scotland is a bit hard to believe as it's one of the most popular drinks around

Only missing 1 item this time. Half of my cuppa gone and soaked through the paper bag and went all over my kitchen upon removing it. Can only imagine how much was in the delivery mans bag.

didnt receive my cheese dippers

Hi folk. I’m here to write about the shocking experience I had here. Some homeless man said he’d give me sloppy toppy if I bought him 9 nuggets in drive through which was gross!!. Staff then proceeded to not serve me 9 nuggets simply refusing to. Never again, manager winked at me so 5 star service

It's poison, buts it's tasty poison...

£6.30 for mcdonald’s fries is absurd…xxx

food came as ordered a little on the warm side rather than hot I think that was due to putting the fries in the same bag as the drinks but overall was alright.

Watery hot chocolate with no taste, straight in the bin.

Missing the collectable from the big mac meal that I paid a extra for

Ordered a chicken sharebox and it was missing half the order, no nuggets was seen in the sharebox

Excellent service by delivery man

mcdonald's don't send all items already paid.

Juice was spilled, due to courier riding on bike

Food was quite cold by the time it got here. I understand it’s busy!

food was cold, delivery driver rude and didn't use a thermal bag.

Didn’t get mccrispy that was ordered

nice guy, food was still hot and great delivery time

my drink spilled all over my food

I ordered the smoky bbq chicken burger instead I got a spicy burger to which I could not eat so just ate the chips,very dissappointing

Food was cold and share of missing

I ordered on the app, but somehow the order went to Elgin!!! I've lost money and the manager refused to give me food which I paid for!!!

Order was cold and drinks were spilled. Hot food should be delivered in a vehicle not a push bike in Elgin as there is quite a distance from our local McDonalds to the area we stay in. Delivery person was very nice however.

Lovely delivery driver shame we didn’t get the sauces to go with meal

Only half the order has arrived

Came in today for breakfast. Food was lovely but wee tyrant manager shouting at staff for all customers to hear is a bit much. She needs some training I think.

Twice now I’ve been charged for mozzarella sticks (6) and not received them!! Not using this again!!!

Quick service pleasant staff. Car park small and can be very busy. Spaces are tight. Food typical McDonald's.

All a very good experience that I've always had here

Drive through service dire. Ordered and was told to park in the waiting slot because the milkshakes would take a little while....fair enough. Fast forward about 15 minutes and nothing. Went in and asked the lady about my milkshakes, and that took another 10 minutes of messing about to finally get them. Had nice lukewarm food to look forward to with my drinks. Jokerville, and I will not be going there again. Stick to Nairn.....much better.

Brilliant service. Will order again

I think mcdonald staff is actually incapable of getting a single order right. Actually has put me off ordering now. Just order anything because you have actually no idea what u will actually receive

lovely friendly delivery guy, always smiling

great and good is still hot 10/10

Its McDs, im not a fan reallt, but the wide loves it

Driver was RUDE but food and delivery speed was great.

Arrived on time and driver was friendly but food was luke warm so obviously been sat in restaurant for a while - overall happy with order

everytime there is something wrong/missing, we didnt receive the philly cheese or nuggets and the rest was cold the fries where soft and flimsy.

The food was freezing and the chips were hard

Don't know whom to blame, just awful food. How did we get to this point.

Someone spat on my burger. I think his name was Megan or morgan

Didnt receive my chips from my Medium Meal i got.

Someone needs to redo their training on the hot drinks machine. Multiple times it's a watery mess without any chocolate.

Order was missing 2 items was part of the burger deal for 2 but the burgers were missing

Delivery driver very nice, food was still warm and tasty

Burgers were unwrapped and soggy inedible.

driver was very polite and friendly 👍

Deluvered on time as stated, but food a bit cold

Order was not delivered, courier was nearby but did not stop at my location.

Came on time but forgot 3 dips i ordered. Last time they forgot the fries and I never received that refund.

bag was open, no juice, 2 small bags of chips missing, one double cheeseburger missing, one big Mac missing out of my family of four meal deal. I have contacted the restaurant to sort my meal out no answer I have evidence not using just eat again.

What sort of macdonalds outside of a town centre isn't 24hrs.

2X chicken mayonnaise is missing

Was in the restaurant tonight, a young man handed me my food then put his hands in the back of his trousers. I spoke to the manager as it was disturbing he refunded my meal & cooked it again. Due to this I won't be setting foot in there again, the young man was told to go wash his hands. Absolutely disgusting customer service.

requested no cheese on one burger came with cheese everything else fine

Missing my sauce a very unprofessional

I asked for no onions and no mustard on both the double cheeseburgers. Only received one double cheeseburger when there should have been two. Food was cold with it being late. Refund not to be put onto the redeemed as I won't be ordering again.

I didn’t get the right amount of chicken nuggets

I never received my mozzarella dippers that I ordered?