Based on 2.227 opinions finded in 2 websites
Based on 2.227 opinions finded in 2 websites
Nº 240 in 315 in Moray
Opinions
Served for the second time by a great people person called Ian, he cheered up our day, he’s pleasant and jovial.
Josephine M Gordon . 2024-10-30
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McRib was awful. App code didn't work so had to cancel and reorder at drive thru
Keith Ness . 2024-10-28
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Taking the flame grilled burger to the next level
Grant Arnott . 2024-10-28
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This isn't the first time that I ordered a takeaway on the app and it was barely warm. Not happy really
Sam Bayliss . 2024-10-21
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Got a take away yesterday and there was food missing from our order. Not impressed as we still paid for it. Didn't discover this till we got home. Tried calling but was disconnected. Poor customer service. Won't be back!
Carole Hogan . 2024-10-20
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Customer service isnt the greatest especially on the drive through and there's always a problem with something such as they had no soft drinks when I went or their ice cream machine.
Wayne Spalding . 2024-10-15
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It's McDonalds fun for families cheap and fast the food here is as good as any other McDonalds. It has a drive through. It isn't 24h. They often mix-up your order or miss items completely if you visit the drive through later on.
Stuart McGivern . 2024-10-14
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Ordered 2 ice creams and it took 25 mins pisstake min
Liam Morrison . 2024-10-03
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Food cake piping hot, drink was in bag tho which threw me off a little, my burger had no onion but no faults whatsoever other than my missing onions
alyssa . 2024-10-03
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they forgot my sauces on the bag
Sandra . 2024-10-03
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I waited 15 minutes for my meal ordered a sprite but it came with fizzy water
Maciej Cylman . 2024-10-03
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Missing items from the order. Called the store to advise and was pointed away. The store colleague on the phone was very sympathetic with the situation but advised to go through Just-Eat rather than send out the missing items.
Nathan . 2024-10-02
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Best McDonald’s I’ve had, fresh wrap, hot, crispy chips, clean shop. Polite and good service from Morgan.
G Laing . 2024-09-29
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They gave us mozzarella sticks instead of chicken selects. It's seems like they muddle things up here alot.
Stephanie Moss . 2024-09-28
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Nice chicken big mac and mcflurry but the ordering machine failed at the final hurdle and there was a group of swearing customers that weren't dealt with.
Mary-Jane Statham . 2024-09-25
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Don't like this place at all. Food is too greasy.
fochabers snp . 2024-09-24
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Perfect, except they forgot to put the dips with my chicken selects.
courtney . 2024-09-22
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Cold food,looked like it had been thrown together
Jeff Weston . 2024-09-21
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Just the usual McDonald's ok for a quick stop off
Stewart Ingram . 2024-09-13
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The nearest one for 30 miles. Couldn't wait to get my order, quick and easy service. Can't wait to go back ☺️
christina rose . 2024-09-07
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why are use putting drinks in a bag it just creates a mess very disappointed
Brandon . 2024-09-07
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i payed nearly £3 for a large coke with no ice, you sent me a half empty cup with more water than coke... with ice.
Nathan . 2024-08-24
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no straws for drinks and no dip for the nuggets !!! not happy 😒
Callum . 2024-08-23
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Order completely wrong !! Was given someone else’s !! Wouldn’t recommend getting from here.
Brione . 2024-08-21
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One of the freshest and more efficient mcdonalds that I've been to. We went at peak lunch time, our food came freshly made shortly after, and friendly service
Dan Tat . 2024-08-18
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Great service by friendly staff.
Howard Hughes . 2024-08-17
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delivery spot on. food not very warm, no sauce added as requested
thomas . 2024-08-17
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didint receive my order woman went to wrong address then drove away with my order I had to then go out and reorder from the establishment because they couldn't do anything what the point having a code if the driver can just accept it anyway ??? 🙃
Dione . 2024-08-15
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Drive thru service is pretty spotty, they regularly forget to give you dips, which can be very frustrating when you miss out on the big pots of garlic mayo and bbq.
Regulus Alkaios, Chapter Master of the Nemean Lions . 2024-08-13
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The breakfast is the best thing in good ol Mcds.
Alan Wishart . 2024-08-04
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drinks cup was on its side and soaked part of the food 😔
Stephen . 2024-07-27
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Very friendly service and excellent quality 👌
W Liddell . 2024-07-24
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Not happy.Waited 2 hours 20 minutes for it to be the wrong order.
Cara . 2024-07-21
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Only went in for coffee. The restaurant was filthy the toilets were disgusting. The staff were busy joking about the night before
SCOTSMAN 100 . 2024-07-19
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The order came but the driver tht delivered it said to the lady it was for number 15 so it sat there he said he had called the person ie me but he never called me once our room number was 26 not 15 15 is the address of the premier in its tht cold we have binned it after 2 bites of burgers .My child’s chicken nuggets supposed to be 9 but got 5..The ice creams where tht melted they also went in bin cos they sat in reception that long waiting on rm 15 coming for the order. After 20 mins it was ours
Sarah . 2024-07-14
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It was clean and tidy, staff were friendly. Foods always good 👌
Robert Taylor . 2024-07-13
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Only got 3 chicken selects instead of 5
Daniel . 2024-07-04
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This is literally the worst McDonalds location I’ve been to. Parking is a nightmare which I guess was expected being downtown. I ordered on the app and it turns out the location was already closed but they had some after hours pickup window. The staff inside was busy chatting while the line grew outside. Then they kept bringing out only the courier orders. I asked them about mobile orders and they are just we don’t know how long they’ll take. Very unfriendly & don’t care attitude. Then I could see they prepared my order in the back but nobody bothered to bring it out. They just kept bringing the courier stuff. Finally I rang the bell and told them that my order has been sitting there for ages yet nobody is bothering to bring out the mobile orders. Then finally they started bringing them out. Honestly don’t recommend this location at all.
Shalini V. . 2024-06-29
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Never received order after over an hour and now says ‘delivered’. Contacted just eat about this, awaiting a response! Absolutely shocking
Steph . 2024-06-27
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Would have got better review but every time we go there is always something missing. Whether it be a packet of chips, or a burger there is always something
Richard Harter . 2024-06-12
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Staff at this McDonald's are exceptionally polite and excellent at their jobs
Anita Hutchinson . 2024-06-09
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As usual short in my order again even went in to order 5x hash browns only had 3 in the bag. Should learn my lesson and check every time
Tracey Cross . 2024-06-08
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Very busy, not much space and felt a little stressful. Car park was mayhem, not enough spaces, most people parking on the road next to it, very dangerous for kids walking to the shop.
Kevin Lawrence . 2024-05-24
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Always busy but good service and good quality McDs
Andy Burns . 2024-05-23
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oiooooooooooweeeeeeeeeeee mcdonalds yay finaaly delivering to me ahhhhhhhhhhhaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Peter . 2024-05-09
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Friendly staff with quick service.
Paul Packham . 2024-05-09
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Ordered and within 30 mins order was here ! All hot and nothing missing . Can’t fault at all . 5 stars !
Anne-Marie . 2024-05-05
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Dry burger. Fit for the dog, which was good because, the dog ate it!
David Sheen . 2024-05-04
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Decent breakfast, was definitely fresh
liam rickard . 2024-05-01
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States open until 12am. Arrived at 11:10pm and closed no signs or nothing. Wasted journey thanks!
Adam Mellor . 2024-04-30
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OK for a quick bite or Tea/Coffee on the go.
Andy Harrold . 2024-04-14
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Quick and easy drive through experience
Alasdair MacNeill . 2024-04-14
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McDonald's. You know what to expect.
Alistair Gordon . 2024-04-11
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Good food aswell as good service
Craig . 2024-04-05
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Ideal whilst waiting for car mot! Always love the flatbread and their hot chocolate is the best!
Sally Keen . 2024-04-02
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Food was ok, found a piece of greaseproof paper in between my burger. Manager didn't seem that bothered. Just apologised and gave me another. By this time everyone had finished their meals and I sat eating myself.
L Helen . 2024-03-20
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Had gray hair in my burger. Nobody said sorry they looked at me like I was wrong. Disgusting!!!!!. Also 3 things missing out of my order. Mozzarella sticks missing. Even tho I've asked them to double check
Logie abz . 2024-03-10
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It's macca's you know what it's about.
Christopher “Tabbs” Tabbener . 2024-03-06
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Great for a quick snack, drive through tend to mess orders up a bit though.
Niall Clark . 2024-02-27
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Food ok but they always close nearly all the seats off in the evening so you're lucky to even get sat down. Always full of half drunk kids.
Peter J . 2024-02-20
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Mickies is mickies, you get what yi order, she'd load of salad, hardly any meat go hame and cook a meal, cheap cheerful, keeps yi full for 5 mins
Alec Morrison . 2024-02-16
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Personally I don't like the food but grandchildren love it
michael sorby . 2024-02-09
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Standard McDonald's food and service.
Sophia . 2024-01-31
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Very good! Clean and with clean bathrooms. Wonderful fries! Very good Mc Fish! Courteous and professional staff! Wifi works well! Thank you!
Marco Romeo Abarth . 2024-01-23
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First time having the breakfast Mcmuffin and was pretty decent possibly the best thing I have had from the local McDonald's in a while. Also had a nice cuppa T. Staff friendly enough which is always good although with everything being touch screen these days you lose a bit of human interaction between staff and customer. Not the staff's fault they just follow the rules and decisions made further up the chain of command.
Stephen-Andrew Dunn . 2024-01-10
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Presentation of meals going out is bad at times so greasy its dripping through the bag especially at breakfast. Sloppy service for lunch dinner and snacks
Kim Bowie . 2024-01-04
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Very quick service, wr used the drive through.
SHEILA . 2024-01-04
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Gotta love a drive-thru MaccyD ;)
Louise Carle . 2024-01-02
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Food was hot and delicious, all the staff were polite and happy, good service from the drive through
Nicola Cattanach . 2024-01-01
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Had chicken salad. Very disappointed. 3 very thin slices of tomato 2 sluces of cucumber and a ton of lettuce oh and 2 small pieces of chicken. Worth 2.99. 100 percent not.
susan lissamer . 2023-12-26
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Standard McDonald's experience except the food was COLD No means of complaining or redress. Had cold food from here before and didn't return but gave it another chance because it has changed hands.
Robert Main . 2023-12-22
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Don't put out a question to me on Google maps for McDonald's please only Moray Leisure Centre Thank You Lee-Ann Jacqueline Filer 😃
Lee-Ann Filer . 2023-12-15
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Great staff, clean store, amazing fries 😍
Dominik . 2023-11-30
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ordered a large chips but only gave me half of a small chips 💔
Emilia Edwards . 2023-11-30
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Ordered a Big Mac from the drive through to find out the Big Mac was not in the bag and just got chips and a drink will not be back I hope you are ashamed of yourselfs eh
Ben Palmer . 2023-11-26
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Very busy sunday, tight parking, the staff were friendly and the place was tidy and clean.
Colin Duncan-farrell . 2023-11-16
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Drive by order for my son after a long journey.. Ordered a double whopper meal with only cheese and lettuce as he can't eat toppings, gherkin etc Set off on the last leg of our journey home to discover they had put the toppings on. Staff need to pay attention to avoid serious consequences as ingredients are left off for a reason and at almost £9 for the meal, waste of money too. Raging, not the first time this has happened at Elgin
Ellie Sharkey . 2023-11-13
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Quick service Clean toilets Good stop for road trips
Dimitris Papakonstantis . 2023-11-04
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Shop was clean and tidy, service was quick and food was good :)
Blane Smith . 2023-11-02
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standard run of the mill McDonald's. Staff seem a lot more engaged and approachable
Heather Jordan . 2023-10-28
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Food is OK good price for what it is. Young Staff are as dull as dish water not very bubbly
FIONA & MAEVE . 2023-10-13
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Can never get orders right even if there not busy 😒
David Anderson . 2023-10-12
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Always get cold chips and the milk shake not full
Stephen Wilson . 2023-09-27
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Some staff are impolite and most of them get your order wrong or forget to give you something out your order 9 out of 10 times
Agata Lipinska . 2023-09-15
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McDonald's halt, aber sauber, freundlich und schnell
DerNasenprinz . 2023-08-30
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McDonald's everyone knows so not many words. Tho kept nice and clean.
Keith Spence . 2023-08-27
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McDonalds, I'm lovin' it. You're lovin' it. We're lovin' it. What more needs to be said? If you go to Burger King instead, you're not right in the head. I'll keep going back, for my fries 🍟 and Big Mac 🍔
Chris Dark . 2023-08-26
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Burgers 🍔 were very thin and the roll was so dry, tasted more roll than anything else, I'd say they had just been defrosted, on a plus the chips were lovely
Donna-Marie McCallum . 2023-08-14
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Not the healthiest but a good treat, very kid friendly with a kids menu toys and games, fast service and nice hot food
Duckyy76 . 2023-08-13
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the food and service are amazing but I wouldn't really recommend on weekdays since there are alot of collage and university kids there, overall, 9/10!, would recommend :D
forrest . 2023-08-09
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We went through the drive through, the food was fine but the staff were impatient, didn't listen, had to repeat order multiple times. When we paid the next window along already had the drinks hanging out the window. She didn't say a word to us just thrust the food at us. It was also quiet so there was absolutely no need for that.
Stefanie Grier (Mrsg999) . 2023-08-02
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Food is good but sometimes depending on the time of day the food will be on the colder side when served. As its a small venue it's often very busy in the drive through, car park, and indoors. Had instances where items have been missed off drive through orders and only found out when home. Friendly staff.
Savrober 94 . 2023-08-02
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For a McDonald's this one is very consistent in their food and service. It can get very busy at peak times.
N “Neillybob” T . 2023-07-29
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Very quick drive through service. The food is what it is, fast and tasty. Nice treat
Dragonfly dance . 2023-07-28
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Not a bad place, but foods quality depends on stuff, sometime it's good sometimes it's not so good
ramunas zuolys . 2023-07-26
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Blair is fantastic. 5 stars just for him! Definitely deserve a rise!
Jessie McDonald . 2023-07-22
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Still the best place to stop off during a long drive. Easy ordering system and quick enough.
Carter Langley . 2023-07-16
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14:00 the guy close drive through and even I didn't explain why and for how long time.
Andrejs E . 2023-07-16
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Best breakfast roll great start to the day 🌞
Bill Cassie . 2023-07-15
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It serves a purpose. To fill a hole in your stomach when you need a break from driving. Coffee is decent.
owen watters . 2023-07-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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424 Opinions
The service was impeccable. There was a particular waiter who was attentive, commonly checked in to see if we were enjoying our food or needed anything. They were always smiling and kind when speaking with us. I am unsure what the waiter’s name was, but it was a man with dark hair and arm tattoos. He should especially receive praise. The food was fabulous and the cocktails were amazing. The staff were accommodating at doing cocktails that weren’t on the menu too, so that was great. Will definitely come back to Elgin purely just to come here again!!!!
86 Opinions
We had a great meal from here, friendly happy and informative on the telephone, very nice meal very tasty fresh and hot, can recommend here
1034 Opinions
pizza topping was stuck to the roof of box. driver obviously hasn’t kept box flat pizza has bland taste chicken was soggy never read comments i made in order box disappointing