McDonald's in Hertsmere - Phone Number, Reservations, Reviews

The food was lovely. Very efficient preparation. Nice staff. You forgot the chips on my drive through order. Not too long to queue though. Ps. Can someone bring the chips round?

I'm always happy for my son as he loves McDonald's

I leave this review as a warning to others. Out of the last 7 times I used the drive through they forgot to pack part of our order 6 times. This has ranged from forgetting 1 burger, through to 40% of our total order. Normally, we go back and they sort it out, but it’s a hassle and a stupid one at that. We never order more than 10 items, so counting to 10 and ticking items off a list appears to a be step too far. This time around, they forgot 30% of the total value of our order. I cannot be bothered to go back and have it out with them. What a poorly run business. Be sure to check the bags thoroughly before leaving the premises! I won’t be going back.

Tea without milk, jam muffin without jam. 2 disappointed children. Good job

Friendly staff and always very helpful and always converse with their customers.

Stood at the counter for quite a while before being attended. They were busy with the delivery items and drivers. Customers whom are unable to use the touch screens should assisted too. It appears the delivery service takes priority over everything else. Upon discussion with family/friends, we've all agreed bringing the 'Mc Rib' & the front till's back, will definitely swell the Customer numbers.

very cold and missing item don't bother with this McDonald's

Food is stone cold and 45 minutes late

Nothing special... Plastic Food...

I ordered 4 barbecue sauces, and got delivered none.

you forgot my mcflurry and drink

why do you always have to forget something?

food was cold and melon was missing from my order but I was still charged for it,also wrong dip

delivered the wrong order and won’t get back to us for 48 hours and we’ve been charged £25.

Really really late and my mcmuffin was cold

All lovely Breakfast Delivered hot and fresh On time, packed well, no spillage Friendly and polite delivery

When food eventually arrived it was completely cold- the fries were actually not cooked through,they were white and flaccid. milkshake was disgusting ( to much syrup) and had melted.nuggets stone cold. This is not the first time we’ve had appalling service from this McDonald’s - they are also the slowest to serve. What a dreadful advert for the McDonald brand.

i ordered 2 meals and i did not get any portions of chips with it and the food was cold

I was missing the diet sprite .. I was missing the strawberry milk shake and the food was stone cold

I never got my order. Never received it

All my food was cold they are not keeping them in an insulated bag to even try and keep the food warm

food was late then didn't even tell me the driver was on his way and when it did arrive was freezing cold

Missing Big Mac and no apple pies

It took them over an hour to deliver my order, and by the time the food arrived, it was very cold, so I couldn’t eat it.

The food was cold and the children’s food was missing. This is the 2nd time this has happened and I won’t be ordering from you again.

Food took so long to arrive the time on the order kept changing every 5min tried to contact just eat to cancel the order couldn’t get through to someone just horrible service food came an hour later the food bag was all wet from the rain and obviously the food was cold and dry ! I want a refund for this order!!!!

Completely wrong item sent. Someone put a beef burger in a mcchicken sandwich box. Highly disappointed. And chips were slightly undercooked.

Order received 2:30minutes later. Food was too cold and the kids were almost a sleep. Very bad experience. The driver could not find the house had to be on the phone with her for at least 20mins… worst experience ever!!!!

Awful 30 mins late and food cold

Missing items, how hard can it be to get an order right

The drinks were half empty and the food was cold

We never got our order, the delivery driver had someone else order thst was totally different. I thought someone else would come and bring our order, but no one came. I have no idea if and when I will get refunded

Food was stone cold and over 2 hours to be delivered.

Food was cold and took 1hr and 30mins to come

Missed my chicken sandwich again This is local to us and very poor service.This Is not the first time. Looking forward for any other competitor in high street Very disappointed 😞

One of the worse McDonald’s in potters bar food be stiff cold and it’s not fresh food it’s all microwaved food not good and I’ve seen a lot of rats around this McDonald’s do not eat out of in here out of date food they’ll serve you and plus I found a hair in my McDonald’s oasis I poured it out to see clearly to see if I was seeing things clearly I was right there was a hair in my drink I almost got sick when I seen it

Chips were stone cold and not even properly cooked

No onions in burger and no sweet and sour sauce

waited over hour and a half for delivery food was cold very poor service

Food was freezing cold and inedible….I got a credit but only partial……not enough and completely unacceptable as I had to throw the whole meal away.

half my meal missing from the order

freezing cold. arrived 50 minutes after it left the mcdonald's

I’m disgusted with the food though absolutely freezing cold everything that I’ve got the chips are empty packets never ever can buy from McDonald’s again. I want a full refund. I was contacting my bank today.

Absolutely terrible. It arrived over 6 hours late! I will be requesting a refund

didn't receive our food!!!! poor service!!!

You didn't deliver the right dips, just spoiled the meal...thanks Just eat!!

One packet of happy meal chips missing.

Have received a flat happy meal box & no food! What is going on??

Missed the dips. Stone cold. Didn’t even put cheese or onions in the cheese burger ( I just asked for no ketchup or pickles) honestly don’t give a toss about the food at all. Clearly.

the chips were a bit hard only got didn’t get a barbeque sauce when asked i got 2 ketchup instead of

We went through the drive thru- all the chips were missed - I went back in and they gave me a bag of chips had a quick glance and ran back to the car- only to realised they missed AGAIN another portion of chips. Then the cherry on the cake - just took a bite out of my Big Mac to find a whole beef patty missing. what a bloody joke

Really good and fast delivery, food was lovely as always. Hot and fresh and packed Really well Thank you

Food was good always missing some item

Food is cold and came not wrapped

Missing litterly half our food only one meal came

They always get the Order diabolically wrong and the food is stale, soggy and cold. I swear, it's like no one in that store can read. And half the last time I ordered front there, only 1/3 meals arrived.

Every time I order from this mc Donald’s they manage to get my order wrong or it’s incomplete!

One thing was that even when I said I wanted no pickles I still was given pickles I’m my burger but other than that everything was fine and my food was perfect.

Food time was extended, all the food was cold, no sauces with the nuggets. I dont mind lateness but the food was terrible

took around an hour to get here when its under a 10 minute drive, the times kept on changing constantly decreasing and increasing

A treat as always, nice and hot and delivered in plenty of time. Friendly driver and food well packed

Found a bit of eggshell in my breakfast roll

Hi I informed you that I didn’t receive my full order for this delivery. I ordered 3 large double quarter pounder meals and one of the burgers was just a cheeseburger. I agreed to a refund but haven’t received it yet. Also is there any way you could get back to the restaurant and ask them to check their orders before sending because this happens frequently.

I wouldn't give it a one star if I had to- rude staff manager cannot control staff. No customer service.

Wrong items were delivered and i waited over half an hour for it to be wrong and my refund is being refused

Ordered through drive in and no serviettes or dips and also 2 ice creams missing, not a good experience.

Little cold thought that all really

Can't complain. Food tasty and hot. On time . Delivery driver polite and friendly.

There is always something missing from my order.

Cold food left on door step items missing

Food is always cold but I only live 10 mins away. Also always has items missing from the order. This time they didn’t give the driver any of our drinks or mcflurrys

Delivery was on time Driver was friendly and polite Foodcwas nice, hot ,fresh and delicious Thanknyou

Says delivered and hasn’t even arrived

I ordered from the Potters Bar branch to try it out and the food was great. However the delivery driver was not happy delivering to my address. I explained why, but she was still annoyed. If you don't like it, then why accept my order? :/

very disappointed the burger was not done in the advertised new extra flavour mmm version. it was cold and soggy old style.

he had 2 or 3 extra deliveries and turned off his internet and everything was cold...

it was cold and the mcflurry was melted and the sprite was flat and the delivery took ages

I never got my 5 sweet curry dip for my nuggets. I received 4 tomato and 2 sweet and sour. It’s not hard to read an order how can these mistakes keep happening, and when I went to help it says nothing you can do because there free items. Well yes there is something you can do. Make sure the incompetent people read the order and put the right dips in.

Chips were lukewarm and burger was pretty much cold. Delivery was so quick though!

Rubbish. Food was never delivered despite me being sent a message that it was!!!!!

mcdonalds didn't pack my dessert, or even a straw to drink my sprite.

Refused to let me in an hour before they closed and just shaked their head at me. Really rude and hours clearly aren’t as advertised on google.

Took over an hour to arrive, food stone cold and inedible, no refund offered, will not be using Just Eat ever again, disgraceful.

Always delivering the wrong items or items missing. The worse service EVER

I ordered a double cheese burger but I got given single

My triple cheeseburger had cheese (I know that sounds silly but I wanted a triple burger and that is it and I asked for no chess gave me there slices of cheese)

food was hot when it got here which was a surprise considering we went from the mcdonald’s delivery to here, alot cheaper and alot quicker!

The drink is missing and the food is cold. Quite disappointed to be honest.

My wrap didn’t have any sausage in it

Wrong items sent, plus some were missing. But otherwise good.

Terrible experience. Complete wrong order and left with only email to sort it. Sat here hungry having wasted £14 on a delivery.

Worst McDonald’s in terms of stock availability and food quality ever, period.

My fillet o fish burger was disgusting and thrown away it was rock hard like it had been cooked twice or sat out

Food was stone cold through it away

The food is lovely , delivery driver friendly, but they forgot one of our burgers Very disappointed

The food I ordered didn’t come correctly

Nicest delivery driver out there

never got the order where is my order

Took nearly an hour and wasn’t very hot so had 2 reheat which is really not acceptable

I ordered syrup pancakes but they came with no syrup. Can’t eat them dry.