McDonald's in Dacorum

Staff here are rude and either have hearing problems or don’t understand properly because you constantly have to correct them or you’re order is wrong when you collect from the window then tell you that isn’t what you paid for so you then have to then go round and re order what’s missing . The large chips are basically pointless ordering as they always come half full and they have the classic milkshake problem all the time .

When I got the cheesy mcrispy IT HAD A JELLY SAUCE THAT I HATE

Was on time but cold and missing items

friendly service, on time. I am very satisfied

food is cold there are no straws or sauces or napkins

Turned up a 10 to 1 food was done then nice and hot but the top tier service came from staff who double checked I had my coffee ,sugar and even put the sauce in bag never has a McDonald's impressed me so . Thank you

Great customer service, very efficient

I ordered online through Uber eats I only received my drinks and not my food. The Uber driver communicated very well expressing they haven’t got the food was only given drinks even said I could come and check his car that he hasn’t got them. He said to call mc Donald’s about the issue. So I did they were no use and said yeah they still have the food here but they can’t send it out for some reason and I asked for a refund they said to do through Uber eats and they will help but half the time they don’t give a refund so I lost out on my food and my money.

Polite driver and he found the house perfectly!

came hot and on time and the delivery driver was really nice

incorrect order recieved. when going on to just eat they said because I gave the delivery code it was the right order, even though the driver had gone before the order could be checked! no food received that my children wanted. i have lost money and just eat said they are unable to refund as it was delivered. Really, really poor service on behalf of just eat. a very disappointed customer.

It was cold but I got on money back!

Missing the double cheeseburger that I ordered

Fantastic delivery . Food still hot . Perfect order

drink leaked food was cold and sent us the wrong burger and no straws

terrible, my order wasn't anything like I ordered! 4 people were very disappointed. won't be using Just eat again!

We went for dine in at 8pm but they closed upstairs seating, only downstairs tables for eat in but some people was already eating. Else where dirty tables . We had to take out and eat in car Next time I go here I better check upstairs seating available

Says 24hrs but only for drive thru. I was desperate for a drink, I walked up to the drive thru window to make an order only to be told you have to be in a vehicle to make an order, my vehicle was a 40 ton artic it would take out the restaurant if drive down drive thru lane. I begged to by a drink but total inhumane “it’s our policy” reply. I almost had a breakdown over it. Disgusting inhumane way to treat someone. How would you feel if someone you loved was treated with total disregard when needed a drink or a bite to eat. When the place is open selling it. McDonald’s UK needs to change Policy over Humanity.

I ordered a McFlurry and drink. I did not recieve a straw and my McFlurry had a piece of hair on it. I called the store and they were defensive from the jump saying it wasn’t them and said to take it up with Uber but they were the ones that made the food so why is it Ubers concern? It’s a food quality concern. The person on the phone said they were wearing a hair net or scarf so my question is how did hair get on my McFlurry then? Horrible customer service and horrible quality of food. Lacks hygiene and cleanliness.

Absolutely appalling service, was given 2 different delivery times and an hour later after the amended time still no food!, tried calling the restaurant and they hung up as soon as I spoke, eventually they marked my items as delivered and I was left sat waiting for nothing to arrive and a large chunk of money gone on air.

burger had onions on it when requested no onions

I went to Mayland McDonald's on Saturday at 8 PM, hoping to dine in, but had a terrible experience. They had closed the upstairs seating area, and the downstairs was full and dirty. The staff were disrespectful, and there was no hand sanitizer available. It was frustrating that we couldn’t sit and eat peacefully because they decided to clean the upstairs area during a busy time. I ended up eating in my car and was very disappointed. I won’t be going back to this McDonald's.

Perfect delivery . Unfortunately no milk in tea

food was nice but not very hot had to microwave it all

was only warm not very nnhappy

Turned up late and then they also 4 portions of chips missing and still haven’t received any money back for missing items

Ketchup wrap with brown sauce isn’t what I ordered!

The delivery drivers are getting a joke, drinks spilled food uneatable just because there rushing, I get there doing a job but ruining a child’s dinner is not on

All burgers were very sloppy and freezing cold

fries are cold and it's only 3 mins away 0.8 miles

food was cold when arrived and the shops were like cardboard

Food is always Luke warm when you order from McDonald’s but good delivery time and tasty nonetheless 👍

doesn’t matter how late or on time as the food was STONE cold

Our order arrived 1 hour 40 minutes after ordering and was stone cold! The burgers had a sticker on the box stating the time they were cooked which was 10 minutes after we had placed our order!! So they had been sitting there for 1.5 hours!!!!

It was wonderful. Maybe a little rare. I’ve currently got warm gravy cascading from my sheriffs badge.

food takes ages to come and when it finally arrived it was clear it had been sitting for ages. all of it was stone cold. On top of that only offered a £6 refund from £30 order. Absolute joke of a franchise.

cold food and everything spilt everywhere

Actually packed the right items which is far better than their Garston counterparts can manage.

my food never turned up. was charged full amount and was never offered a full refund. embarrassing service.

Second time this week all the fries and certain items have been missing from our order! How hard is it to put a meal together

food was late and cold not impressed

fine enough, but mcd seems to have a policy if they dont have a promotional item, replace it with worse and pocket the difference... Scummy!

the burger was cold taste like it had been sitting for a while and I had a price of lettuce that had stork still attached not the the best fries were great and a good temperature ice cream was nice as was milkshake

I got 1/4 cup of coffee. No condiments although I ordered few. Was sent a double cheese burger which I had not ordered as I don't eat beef burgers. ????

All items are correct !! Really tasty!!

Went through drive through, as expected

Missing my son’s order. So he was the only one without food! So I gave him mine!! McFlurrys completely melted like water. Waited 45 mins for this. Terrible and this has happened more than once!! Will not be using this McDonald’s anymore!!

Ordered food from this store via just eat. 50mins later cold food arrived, no phone call no contact at all in fact. I took food back and was presented with yet another tepid order, with the exception of the freshly cooked nuggets. Could not think of one single good thing to say about this store. Furthermore, stashing cooked food on an unheated shelf has got to be a health violation. I'd be exceedingly surprised if it weren't.

Fillet of fish was BLAND!! Overloaded with grease, cold fries and orange drink was watered down chemical tasting muck. Not eating here again.

Food was cold and cheese burger was squashed and not wrapped properly

After long time been served by hot and fresh food from any Mcdonald

Fries were cold and drinks were missing the syrup so tasted awful, no refund from just eat for the drinks as apparently it’s McDonald’s recipe. 1 star for both McDonald’s and just eat

Time ticked on and on and it felt like I’d never have my lips wrapped around a slab of meat. But an exotic man delivered to me door. I stood and watched him as he rode away. He was like a Fiat driving cowboy. Wonderful

The food was cold, the mini hash browns were so cold that they were just chewy and not nice! Wasn’t happy with the order this time round

What a great McDonalds this is, feels so new and modern. The coffee is fantastic and a fraction of the price at the other place. Staff were really helpful. Great atmosphere in store, i sat upstairs. Couldn’t fault the staff, they were happy and keeping the place clean.

Portion of chips missing all food was cold

The breakfast of mighty kings rained upon me like a wave of excess. Every mouthful made me feel weak and unworthy of such treat. Hats off to you Arches of Gold…

My order never arrived, I would like the full amount credited back not just a good will gesture

Nice and fast food hot still fair play they were great this morning

Back to normal excellent McDonald’s experience. The Halloween decorations were fabulous. Very friendly staff. Best McDonald’s for miles. 01/11/2024.

I asked for no pickles in the McRib and it came with them and it was cold. Burgers and fries good.

there were no straws. This happens quite a lot 🤔

delivery driver given me completely wrong order

Ordered a coke and even payed extra for classic coke but was delivered a strawberry milkshake instead! i don’t like them! not happy!!

Took 45 mins from ordering to receive my food was all cold

Won't go again in school holidays again . But food and drink very good staff working very hard

Absolute shower of incompetency. No card payment. Could live with that . The till at the drive through stopped working but couldn't work out it would be easier for them to put it through on another till than make me come in. Then they took the order wrong 3 times. Sometimes I think they are all going down hill.

only ordered 20 box of nuggets and 3 small fries, the shop managed to only put 2 fries in....ridiculous

the drinks had all leaked and the bag was split open, the 2 bottles of water wasn't even in the bag. the food was cold the delivery guy just had on seat of his car. we were multiple stops in too which resulted in the food not being as good today as normal. very disappointed

Absolutely spot on, food was lovely and Hot, driver was friendly. Thanks, Top Marks.

Everything was perfectly sealed and was hot out of the bag. Definitely ordering here again

Food delivered stone cold and missing chips, rang to complain refused re delivery, told us to ring Just Eat.

food was cold chips were stale and not salted

Fast service with nice hot food served very quickly

They are using a cowboy parking company that targets the customers for miscellaneous reasons via the camera so please don't visit this McDonald's Also sometimes there is a guy from a cowboy parking company that is being aggressive with customers so hence I don't go to this McDonald's anymore You go to this McDonald's you more likely end up in court and a county court judgement. The McDonald's staff are nice with customers but be aware of the parking companies that are destroying businesses hired by either the land owner AVIVA or McDonald's themselves

The delivery driver refused to bring the food up

Order never arrived after 2 hours

Pretty small and the recipe print out didn't work, fries barely had any salt, however the chicken nuggets were amazing and staff was friendly and fast and the place very clean, overall a pretty nice experience.

Awful service as always. Out of 5 orders 3 had something missing or wrong. I always go around and get food in hurry and don't have time to go back and complain. Probably the staff can't do more as the management pushes more and more work onto them. We were waiting for 10 minutes in the queue the other day and in the end the order was wrong as well. They should close it down if they can't do basic stuff lile serving a burger. You get a meal nd they don't put the ketchup in the bag or other day they don't put the napkins or no straw. Every day I have to stop by the window when they serve me to go through the bag and check everything. They look at me like I'm doing something wrong when is their fault actually. Awful service.

all fries were in stone cold and under cooked , cheese bites were cold and unpleasant. bottled drink placed in the top of the McFlurry, which caused McFlurry to leak over edges of the container due the weight of the bottle of water, bottle of water was then also covered in ice cream and a mess to clean up, not to mention that it meant the McFlurry was therefore not to expectations for the price paid

Terrible restaurant with abysmal customer service! If I could 0 stars I would avoid like the plague

Great value freshly made filled rolls and sandwiches

The worst order and service ever. Delivery late over an hour, all drinks spilled over ice cream soaking wet! Missing condiments and McRib is uneatable, stinks and tastes very bad. No food eaten from this order just fries!

The food was not up to standards. Poorly made.

food was hot delivered on time by a friendly delivery driver

Over 45 mins from ordering and turned up cold.

Literally this is getting a joke I live 4 mins away from McDonald’s and every time I order and it takes ages to be delivered and the food is cold!!

Items are always missing from this McDonald's when I order online. In the past I've placed orders via just eat, Uber eats and McDonald's app...always items missing.

Although the delivery time was changed twice, in the end it wasn't delivered too late

Delivery took over 2 hours from order

hardly any biscuit bits and chocolate.

sauces didn't arrive but the rest of the food was spot on

I ordered at 18.40 and it came at 20.30 and cold it went i the bin so i want a refund

The ice latte was all gone and most of got spilt on the way over not happy as didn’t even get to drink it and cost almost £3

chips not fresh cold dry not nice

Always the same. You can always guarantee the same food every time.

Good service food also fresh and tasty I love McDonald's food staff also very friendly

It’s was good but they forgot the sauces

It would be nice to receive a full order. Every time something is left off our order. Considering this order was only 7 items it’s a joke. The fries was missing this time!!!

You sent us a big mac without any patties in it. Just bread and lettuce!