McDonald's in Newham - Phone Number, Reservations, Reviews

Nice meal. Waiting time was very long. Toilet was not that fresh.

Extreme waiting times in an almost empty restaurant. Fast food.....what do you mean??? And the toilet....??? See photo.

Disappointed with the lack of care in general. The steak is getting thinner and thinner, be careful we will end up seeing through it! I miss the McDonald's from before... With ingredients in the burgers and bubbles in the sodas. Goodbye good memories...

Order not placed due to computer problem

Thank you Alban for this incredible order

It's supposed to be a fast food restaurant, we wait 40 minutes. The person taking the order asks us if we don't have a 1 euro for our sports bet... never before seen, I will never come to Macdonald again, for sure.

The worst MC Do in the area... I go there because it's close to my house but we always wait forever and there's always something missing while the MC Do is always empty.. This evening again I stopped by and my children's two Happy Meals were incomplete, no games, no drinks, no desserts... I was in a hurry, I didn't take the time to look and I noticed this when I got home. Unfortunately this is not the first time. It's really time they hired a coach to train the teams or do something because it's not possible to pay and not receive what we ask for!! It's not normal to have to check the order every time.

Great welcome and EXCELLENT SERVICE from Alban who I asked for his name to be able to highlight his professionalism which I have very rarely seen at Mc Donald! Thank you very much Alban I will come back for this service!!!!!!!!!

Order not respected, I asked for no sauce, there is mayonnaise and salad grrr, my dog ​​will be happy, I would not go back there again

Today 2/07/25 refusal to serve me as well as 5 other cars at the drive around 4 p.m. after making us wait 20 minutes without response at the terminal, after being aggressive at the terminal we were forced to leave the drive in reverse even though the restaurant was empty and no cars at the drive-thru

I am a very regular customer (50x/year), they OFTEN forget ingredients (pickles, bacon, tomatoes, or even a steak...) as soon as you get a basic sandwich. It's really painful...

I ordered via Uber Eat, I'm missing 2 sandwiches, all my desserts... on top of that the meal was cold! not great really I wouldn't do it again at this McDonald's. then obviously I can't find anything for a complaint on the uber eat application.

I find it unacceptable not to have ice cream in the middle of summer. Advertisement to sell new ice cream arrives on site machine broken down for 3 weeks already.

I find it unacceptable that every time I go to McDonald's the service is poor and the ice machine is constantly broken It's disappointing to see a company of this size repeatedly offering such a poor customer experience It's time to take measures to improve the quality of service and maintenance of your equipment better attention to these aspects would greatly improve the satisfaction of your customers

impeccable service not like in other Macdonalds friendly and helpful staff

Cold and hard burgers, dry and more than stiff fries, inedible which ended up in the trash... (fries clearly re-cooked and left for I don't know how long under lamps like the burgers! more and more expensive but the "quality" has gone up like the size of sandwiches 🙄

A Mc Do where I recommend you check all your orders because they make mistakes all the time and never in your favor of course Order of the day: I pay for a double Chicago Classic and once I arrive home I realize that I have a single…. Tired of chasing after them!

Manom ​​tressssss lentils. The word fast is forgotten like certain products in the order

Only customer at the drive-thru at the time of ordering, restaurant closed so no ordering possible inside. We still have them an order that is not ours. GG, change nothing, we won't come back.

The hamburger cheese is still frozen, no coffee, the machine is broken, I don't think I'll set foot there again, it's still a Mac, we agree, but fast food is getting lost, it's a shame, I think

20 minutes to order, when we receive our order more than half is missing and we make a mistake and to claim what is missing another 20 minutes of waiting Fast food isn’t really that…

We've been coming here several times and the service is mediocre, there's a huge waiting time when sometimes the restaurant is empty, this evening we're breaking records, I'm at the drive-thru at 10:35 p.m. and I'm told it's closed for lack of staff but just lol two cars in front of me we can't make three best of menu lol so twenty minutes of waiting to get out of there abuse and big nonsense, I would like to know who manages these units c is abused

This is unacceptable, we even left the drive. The person in charge of orders tells us to wait. We wait 10 minutes for him to take the car from the next terminal that had just arrived. Teach your employees first come, first served. I am really disappointed and unhappy with your service. And this isn't the first time this has happened to me...

Extremely long waiting times in the dining room or at the drive-thru. No one seems interested in improving the situation 🙄 No smile Gives a very bad image of McDonald's!

To avoid, it has really become worse and worse, we order McDonald's croque they are overcooked we ask them to exchange them they give you more overcooked crust very hard inedible and a big piece of the croque is missing as if someone had eaten it, you go back and almost they have nothing to do because they don't want to have a loss, what a manager told us. Even the kids' toys in happy meals are not what they used to be, in my time our toys were much better, they were real toys now it's all on the internet. We are told not to let children on screens and McDonalds encourages them to go there whatever they want. It’s clear that for my part I would never go to McDonald’s again. It became disgusting and rotten.

Honestly three times in a row that I have come and it always lasts at least 30m while the room is empty it's frustrating I don't understand this slowness....

McDonald's from Ksos there are hairs in the sandwiches and he doesn't even answer the phone

Turnover so important that from one week to the next we have unknown faces serving us. I'm a vegetarian so I might as well tell you that the menu options are more than limited and 1 time out of 2 I have a meat-based sandwich instead of the ONE AND ONLY meatless sandwich that exists!! And we're not even talking about the number of times when 1 or more products are missing from the order, where the products are not those ordered... When I don't eat at home, I go to another McDonald's further from home to avoid this one!!!

I go once a week and he always has something for me: a Best of Cesar salad menu without chicken in it and without fries at 12.5 euros per menu.. it's expensive. Not to mention all the other oversights or order errors...The drive is starting to empty...

Clean and fast. Smiling employees

A quarter of an hour of waiting for nothing, no respect for customers, lack of hygiene

Often waiting but pleasant place with children's play area

The McDonald’s was completely empty and we waited at least 15 minutes for a black coffee. In addition, it was not possible to add a little milk to the coffee. An employee was very friendly and, after a long wait, asked us if we would like to ask for something. Everyone else ignored us. No thanks

Never seen more fries 🍟 at 7 p.m. the worst restaurant in manom.

Errors on the last 3 orders at this McDonald's...

In terms of quality, it's not a great restaurant, but that's not what we expect from this type of establishment. But, for a fast food restaurant, they are particularly slow, which is what you look for when you go there. Note: this is not the only McDonald's in this case. You have to believe that this is no longer a service criterion. Finally, you must now always check your order before leaving at the risk of having to come back to pick up what is missing.

Cmd cb09. I'm still looking for the m&m's in my mac flury...which I looked at thinking they were at the bottom! And 5 bullets for that is stealing. So I understand that if you take out, you can't eat there. But before coming to ask me to leave, it would be wiser to check my order point by point. Cold fries & potatoes. The 280 very good but I had to redo it. A clean and comfortable room. Outdoor play area for children, it's cool

Two years since I set foot there, But I regularly return to the Google reviews page to have a good laugh, I see that nothing has changed except for the worse, Well done guys, keep making me laugh :D

17min wait for a fast food at 11:45 a.m. it's a shame otherwise everything was as it should be

Saturday evening team at the top!

Arrived on a Friday around 4:20 p.m. to have a snack. Restaurant almost empty. We ordered 3 ice creams. After 20 minutes, still not served. I went to claim and request a refund for my order as we had to leave. First of all, I was offered to immediately place the order and offer me an extra ice cream (something completely meaningless when I kept repeating that we had to leave). Reimbursement made. Big deterioration in service and organization in this restaurant. We do not recommend

1/6/24 15:30 After 30 minutes of waiting, I enquired bout my food , just to be ignored for 10 minutes. Then they finally handed me my food, which was standing there for more than ten minutes naturally it was cold. When I tried to get warm fries, I was ignored for 5 minutes this time and left this caricature of a restaurant thereafter, without having gotten what I did for. Don't bother to go there, they re incapable

Saturday June 1st, evening team at the top! 👍 Thank you for your kindness and good humor!

Friday May 31 at 12:30 p.m.: Small order placed at the MacDo Manom ​​drive-thru, and despite everything, the box of nuggets and 1 drink are missing, I deplore the lack of quality and rigor on the part of the staff! Very disappointed 😞

A Saturday 3:36 p.m.... We go there to pass the time before going to an appointment at 4 p.m. right next door in the area. Almost deserted interior like at the drive-thru I specify... 2 cappucinos 2 Sundays on order after 10 minutes I get up to go see because no staff on the horizon except two being prepared in the heat either... I wait then my partner told me to leave and asked for a refund. At this moment (the manager I think) who was going on a coffee break turns around and says are you not being served? No more 10 minutes of waiting already. She will see. The cappus are placed, no one in sight...she tells me: ahh they must have thought there were sandwiches... You have to explain to me how but oh well.... The staff furnishes the terrace at the instead of being present inside. Ok for breaks but not all at the same time please... In addition the tables are dirty, the floor ditto... A few years ago around 11:30 a.m. we took a long time to receive our order even though he had not big world. We tried again this weekend..... Never again

Only one terminal in service, many errors on the order, dirty restaurant...

I think in the kitchen they fought with my sandwich. The fries are either recooked or have been there for a while, they are soft but they should be crispy, as for my double tasty I think the guy in the kitchen must have gotten some money from my sandwich I don't see how that's possible, let's talk terminals, almost none of the 3 work, only 2 "functional" obliged to pay at the counter, a shame because the atmosphere is good in the McDonald's

No one from no one.. Eternally lousy and the consumer service doesn't care, they don't respond. Fries always cold, no ice cream/milk shake machine for months and they serve you anything: They made a mistake by putting peach ice tea when I wanted green so they ended up adding green.. . which resulted in a disgusting and undrinkable mixture.. 🤢🤮 it stank of dried out peaches.. I won't even talk about the cashier who drops 10 cents and waits for me to give her another 10 cents since I can't pick up the coin that SHE dropped under my car.. but that she will pick up at the end of the day.. In short, this kind of mentality pushes me towards the competition.

Null !! No one is intelligent enough to understand that with nuggets you add sauce order for €90 no sauce No sandwich is made correctly Come on, kind regards

1 hour wait at the drive-thru. Shameful waiting. Nothing is going right in this drive anymore. No smile from the staff.

I am delighted with the service, fast and friendly. We were served by an intern named Nathan. I will come back

Young Nathan is very kind and polite, the order was perfect

Order not respected pa room clean sandwich neglected a ticket with the order number found inside my big mac the mcdo croc not cooked nothing good to avoid

To begin an endless wait, knowing that I have worked in different Mac Donald's, I know how to recognize incompetent teams. In addition, the ordering menu had nothing to do with the order taken. I also suspect cleanliness problems. I will start the process for the work inspection, it is extremely disappointing.. I was able to go to different countries where even fast food I had never seen so many problems in a fast food

Terrible experience. Unpleasant staff including the manager present at the time of our order. We had an internet order and one placed on site to take away. We were given the reference for the internet order and were told it was good. Not seeing the number displayed on the orders in preparation screen, we were asked again and we were told again that the order was in progress. We are served the order placed on site and told that in the end the other one was not validated. It was served 15 minutes later. The first order was cold and they refused to at least give us the fries again. Apart from saying I hear, the manager on site was very bad

Enough staff, low attendance and yet an endless wait. Fried potatoes cold and soft so the cold and hard sandwich has been around for a long time. We asked for a modified Sandwich which was not received and two others modified without asking for anything. For having worked in a fast food restaurant... this one to flee

How can a Burger come with ingredients you didn’t ask for? How hard is it to read a screen…. In the middle of a rush it can happen but when there are 4 people in the restaurant. 15 minutes to prepare sandwiches. No commercial gesture, the manager is absent… a major cleaning to be done in this restaurant and not just on the ground level

Disappointed whereas before we liked it. The steak and cheese next to my burger bun, I forgot the dessert in the happy meal but the worst thing is that the bigmac was super greasy

One of the worst McDonald's around. Go further if you can. We go back each time saying, come on, it's going to be okay, they're going to improve... Well no. It's cold, the sandwiches are broken, 1/3 of the staff is angry, and the tables are dirty... Run away.

Thanks to Alban for the quality of his service and his politeness, I plan to come back again!

Hello, I'm not the type to post reviews but I have to, several times I go to Macdonald's and frankly I don't know if it should be called fast food. Yesterday, Thursday, May 2, I showed up at the drive-thru terminal around 9:30 p.m., almost no one in the restaurant, 15 minutes of waiting, still no orders taken, knowing that 4 vehicles were waiting. I turned around and left, in the other cases where I waited so it's 15 minutes before the order 15 or 20 minutes for the reception so it makes a total of around 30 to 35 minutes with very poor product quality. For my part, I will no longer frequent this restaurant and don't let anyone tell me that all Macdonald's are like that, I travel all over France and I frequent very, very good Macdonald's. For me it's just a question of organization and management and personnel. Sincerely.

Very good Macdonald, welcome and warmth, I recommend

The service is slow, it looks like the first confinement 🤣 It’s more of a fast food, it’s a slow food ✌️✌️✌️

8:45 p.m. the manager turns off all the terminals and kicks people out, it’s very nice 👍

Of all the local McDonald's, it's the cleanest 👍

What's incredible about this McDonald's is that months and years go by but nothing changes. The management apologizes by comment, but the word action must be unknown! Just last night the bacon was missing from the chicken bacon wrap! So now you also have to open the sandwich when you get takeaway! The egg muffin? Missing for months and months! The bacon chedar fries weren't too late when they were gone! You can believe that the products are exceptional and fresh! Cold products and I guess the management is confused because people keep coming! It's over for me and people should go away! Well, I go to a mc do further away but if I live next to the one in Manom! One moment if you can't find the staff and the one in place is incompetent then automated! Because it's good the orders are not finished, the sandIch is not finished, the order terminals are turned off, the click collection is deactivated at 10 p.m. when the mc do closes at midnight! Nothing has been wrong with this McDonald's for years! And nothing changes! The excuses are over, we judge actions not words.

45 minutes at the drive-thru only 3 cars before me! and far from being the first time!

A McDonald's is a McDonald's but there are still too many forgetting orders.

Oct. 2022: too long a wait at the drive-thru, but everything was OK. Nov.: still as long a wait at the drive-thru (35 minutes). We tried the fish and chips: 5 fish is too little! It’s still a treat. I recommend ! June 2023: at the drive-thru, 20 minutes of waiting at 38° to be told that there was a shortage of wavis... Fortunately, they were generous with sauces... August 2023: new decor, it’s superb! On the other hand, if you have XXL shapes, avoid sitting on the benches, your "luc" will overflow onto your neighbor's table, as the tables are so tight together... April 15, 2024: Too much waiting at the drive-thru again. Surprise when we got home: out of a sharing box of 20 nuggets, 2 were missing....

Well located, smiling staff, very friendly, space, fast service, Well located, I recommend.

Not very McDonald's basically, I come to Manom ​​with pleasure often to help out or when I don't have time to eat. At certain times it is quieter and more friendly than the one in the center and the establishment is newer and less noisy. The service is well organized and the managers and young staff do their best to satisfy the customer.

Officially the worst McDonald's in the region. Always forgetting orders. Endless waits. And when we arrive at 9:50 p.m. there are 4 cars in front of us, at 10:20 p.m. 10:20 p.m. after 30 minutes of waiting a member of staff comes out to tell us that tonight it closes at 10:30 p.m. and that they will not be able to serve us. While the normal closing time is 11 p.m. Do the staff make their schedules as they please? There is no manager?! Fortunately there is a burger king 10 minutes away. Excellent service from them by the way

30min wait at the drive-thru for 1 menu and 1 happy meal. The fries were still slightly frozen; the sauces were forgotten as well as the happy meal toy.

45 min wait We received the desserts 20 minutes before the burgers Everyone comes to the checkout to complain. Because of new or bad management? Everyone will have their own opinion

Saturday May 13 at 2:22 p.m. we finally had our order sent at 1:38 p.m. Not complete, products are missing plus the uncooked McDonald's sandwiches. Endless time waiting for a team on the verge of chaos. An employee says there is a shortage of staff. But for us as a customer, it’s not our problem to run away

45 minutes of waiting while the McDonald's is almost empty, only one functional order terminal and when I arrive at home the drinks are not refilled... almost half are missing, the prices have continued to increase and the service degrade. For my part, it was the last time... to say that in the old days we called it a FastFood...

Too often errors and missing items, once on an order for 3, there were 4 errors including a missing burger, two burgers not corresponding to the order, the missing happy meal toy or book and the Sunday nuts also. In short, we really go there to please our daughter.

Very good but more terminals should be opened.

Very bad experience, I waited at least 10 minutes at the drive-through, everyone chatting, no one cashing me

The worst Macdonald's I've ever been to. Orders are almost never complete or correct, something is always missing, not to mention missing sauces and napkins every time. It's barely lukewarm every time. Even when the restaurant is empty, the wait is super long. Not to mention the bags for the drive which are absolutely not suitable or filled to be transported by car, the last straw for a drive... This day, the bag fell on the floor of the car when it first braked, the heaviest products being placed at the top of the bag, even there they are bad!! Perhaps we should have training longer than an hour for staff... In short, I strongly advise against it!!

Good night experience overall for a busy Wednesday!

Never the sauce and the cheese napkin without ketchup and delivered without mustard... all the drinks are systematically spilled by the Uber

Excellent service, hot meal, nothing to say

This time it was but a lot of problems with drive-thru orders

The worst Mc Do in the sector an open terminal a queue until outside 30min only to validate my click years conect! And the manager who laughs with his team.... Not a word of apology, frankly a shame

At the drive-thru. 1 car in front of us in our line and 2 next to it. 30 minutes to get our order. It's exaggerated !! There are not enough staff? What explains this slowness?

Friendly staff, but remember to check your order.

The golden burgers were not delivered

Served quickly in click&collect and very good and hot.

20 minutes I've been at the drive-thru only one car in service, it's shameful I've never seen that 🤔.

Warm welcome, respectful staff, no waiting!

I didn't like it, they pack the sandwiches in the bags to avoid giving another one, the drinks opened in the bags as a result, there are no items, a fries here, a hamburger there

I went to the drive-through for 3 McDonald's crocs and 3 ice creams, I waited 40 minutes, it's not the first time I've noticed that the service is very long, too bad

Endless wait at the drive-thru at any time of the day. In addition, products are available when ordering, when paying, but as soon as you arrive at collection, they are no longer available, so you have to take something else (potatoes, fries). Another note regarding the number of sauces, 1 barbecue sauce for 2 bags of 9 nuggets. It's decided, we change McDonald's in the hope that the others around are more serious.

Double Royal Bacon Only 1 steak and no bacon…

Probably the worst fast food in Thionville and surrounding areas. April 1st in the evening, only 1 functional terminal, restaurant not even armored and absolute slowness, jaded staff and surely understaffed. This opinion does not concern them but rather the management which lets them die. It's impossible to manage customer orders on site but on the other hand there's no problem taking Uber eats... It's cold outside but the restaurant still has air conditioning, we're always cold here. As soon as you enter you just want to leave. Every time I come here it's a court of miracles, there's always something else... I'll never give up here again

The manager with mid-length hair does not respect hygiene rules by not putting anything on his head and allows himself to speak badly to employees. He should be fired because he gives the restaurant a bad image. In addition we waited 45 minutes for our order. Inadmissible

Having to drop someone off at the station, we wanted to do it as quickly as possible by ordering and paying on the app and collecting via click and collect. However, when we arrived at the restaurant, we were told of changed hours without having been informed in advance. They tried to honor our order, but after twenty minutes, we had to go... so our friend left on her train on an empty stomach. No commercial measures were offered to us, worse! While my daughter was waiting for me, she was bullied because she was drinking from a "to go" cup while she was there. Of course, she should have asked to have her drink transferred into another container... I strongly advise against this McDonalds, this is not my first negative experience.

Arrival at 8:30 p.m. at the drive-thru, served at 9:20 p.m. We are far from the fast food restaurant and even further from the restaurant. The order received is disappointing. The sauces ordered and paid for were not served. The fries were cold and the 280 ordered were "I feel like" thrown into their packages without a mounting structure... - and served cold. So it’s a new experience in this McDonald’s which is a 0 point! If only competition could be established nearby! …

Excellent location and good service.