Mayas Treats in Wokingham

Normally I really enjoy a Milky Way milkshake from here but tonight it was disappointing I’m 99% sure that it was not blended with milk it was so thick nothing came though straw when I asked she said it’s a think shake when I tested it the massive chunks of white chocolate it was just ice cream and chunks of white chocolate I throw it away when I got home very disappointed I come here often and worse I have had 😢

Got a bueno milkshake and waffle pop it was delicious. I loved every second of the experience. I was served by Safeena very lovely customer service. Great prices. Would highly recommend!!!

Very very delicious ice-creams and great selection of flavours!!! Some staff make smaller scoops of ice-cream though, would be great if can maintain consistency.

I have ordered this place many times and they do great desserts. However, hair has turned up in the food one too many times. This is completely unacceptable.

Best ice cream to eat in Woodley

I come Here all the time love this place But don’t leave one poor girl on her own that’s new Bless her she’s trying her hardest to get the orders out

Love the deserts there, especially the variety of milkshakes they offer. Great local business, with young friendly staff. Very much recommended dropping in if you’re in the area. Thank you to Hayley for her speedy service!

Nice place and nice food. Service with a smile. HJS

I had a malteaser milkshake made by HS and it was lovely, definitely recommend will be coming back again.

Great customer service, friendly workers & the ice cream was amazing!

Great service and friendly staff By h.s

Had an amazing experience, Hayley was really helpful and makes the best milkshakes!

My food tasted really good I highly recommend going here and the sever was really nice (HS)

The milk shakes were amazing. Highly recommended.

Haleema was friendly and she and her colleague seemed like a great team. Plus the waffles are amazing!!!

Great customer service quick and easy. Halima was friendly and helpful.

Lovely little dessert shop. Some standard flavours but others quite original. Will definitely come again. Thanks to Halima for her help picking :)

excellent service from maddy:) x

Lovely staff great at communicating kind and a 10/10 waffle love this place

Very bad service I waiting 15 mint . For order

I have thought carefully about leaving this review. I think it is important for people to understand what kind of business this is. I have been here several times and their milkshakes are very good, thick and creamy. The ice cream and desserts are also very tasty. The prices are reasonable and comparable with other dessert shops. I like the idea of supporting an independent business too. What was very disappointing for me was the customer service. On two separate occasions, when I had placed my order, the staff there forgot about it. I was left standing there waiting for 30 minutes, when eventually I inquired about the status of my order, to which the staff rushed to complete it because they forgot. I am patient when it comes to these things because when being in a customer facing role, things can get busy and stressful. On the first occasion when this happened, I didn’t think much about it because mistakes can happen. However, on the second occasion when it happened again, I knew that this was a systemic problem. The girls that work here do not take their jobs seriously and are very inexperienced. The owner should look into improving staff competency. I would not recommend. I won’t be visiting here again because I don’t want to spend my money somewhere that I am so easily overlooked, but hopefully things will improve in the future.

I bet the owner is NEVER going to respond 😕 but here we go... Strange slow service, no acknowledgement for the waiting customers.. extremely low staffing or inexperienced staffing means less efficiency? I do not give this low score reviews until I sense major issues, not going to visit this place again. Beware, if you see people just waiting and 1-2 staff members, it means disappointed customers. A lady nearly jumped the que because the staff didn't care who was next. The reason was mostly, the young lady was mostly upset at her colleague and was busy mumbling that it was extremely busy etc etc. Finally, I ordered a milk shake for my 12 year old son (who was with me, getting confused about syaff mumbling and arguing with each other), and payment was taken promptly. Then they still gave the lady who ordered a milkshake before me? When I asked them for the reason, no apologise, no explanation, but busy, it was busy... that didn't work for me.. Anyway, we are talking about 30+ minutes wait for 1 milkshake... They prepared the milkshake FINALLY but tried serving to the same lady rather than clearly seeing I was waiting and so frustrated.. no way, I am not going to get served by these super inefficient workers, non-professional and impolite staff. Actually this is exactly what happened with me, bunch of school kids at work experience without someone experienced around :-( Someone else shared this in another review https://goo.gl/maps/5KeU4wjYgK9173V16?g_st=ac

Absolutely amazing desserts, can’t recommend enough. The whole office were impressed with their choices.

Took way too long, queue is always massive. Disappointed to say the least. Woodley deserves a quicker service.

Outstanding milkshakes! Would highly recommend

LOVELY PLACE. Their Oreo milkshake is the best, it is blended so well it’s so thick and creamy. The waffles are so delicious especially the biscoff one. The only problem I have with the shop is that it is a bit slow as it only has 1 waffle machine .

Not really a milkshake guy though I have ordered waffles from here before. However my other half ordered a oreo milkshake the other day which I tried and I felt compelled to order my own. I have to say it's one of the best milkshakes I've ever had. Move over creams and kaspas this is the place to be.

We ate vegan ice cream, it was delicious.***** There could be more varieties.

The best milkshakes around highly recommended very good value for money Slushy are amazing too

What great ice cream and always such good customer service. Especially Mady and Liv always a smile on their faces, even when it's our big order.

Mayas has the best whippy ice cream - period! Plus their milkshakes are next level great. Plus their staff are amazing and have previously left lovely personal messages in our takeaway bags. Plus on the one occasion a mistake was made in our order, we got free ice cream. There are some many great things about Mayas - they're a real treat and we're lucky to have them.

Really lovely staff, 10/10 desserts

Very nice deserts and milkshakes, staff are always friendly and fast.

Previously always been happy with the service and desserts from Maya's. On my recent visit, I found out they'd changed supplier, I'm guessing because it's cheaper, and it shows in the new ice cream, that all just taste like cleaning supplies. I've never had bad bubblegum ice cream but after just a spoonful I had to throw it in the bin, the same with the other flavours; salted caramel and cookie dough.

We live in Woodley and have been to mayas a few times! Staff are always super friendly & the icecream & milkshakes are amazing….too good!! Staff always let my kids try a new flavour before they commit to a whole tub…very child friendly service!

Absolutely love this shop. My grandchildrens favourite place..Beth and all the staff are always helpful and friendly

Really nice milkshakes & great staff!

We love Maya's Treats. They have something for everyone and offer a lovely selection of icecream flavours. Highly recommend a visit for their waffles and milkshakes. Its our go to for a nice dessert or treat :)

An insta worthy cafe with the best milkshakes!! Staff are always very friendly.

Lovely shop sells a brilliant selection of desserts. Best chai lattes in town, always friendly and welcoming service from Beth and amber. Definitely recommend

Yummy desserts & stunning decor 😍!

Would highly recommend this place. We had Beth who was fabulous and will definitely return :)

Best milkshake in town. Waffles are pretty special as well. Just what we needed in this hot weather. Nice environment and lovely staff. Will definitely be coming again.

Maltesers milkshake is personal favourite. Staff are always lovely and very helpful.

Excellent service and very friendly

The ice-cream is very nice , i recommend

Loved the food, the waffles are amazing!! Beth, Anna and Olivia were fantastic, would highly recommend!

Beth served me a brilliant milkshake excellent service definitely would go back

A great place to bring family and friends and amazing customer service!

Lovely high quality treats and staff are amazing. Go above and beyond to make sure you have a lovely experience. Thank you team

Me and my sister Danielle Larson came here after a long day, we saw a fight outside dominos down the street but to make up for that the desserts were very nice and the customer service was exceptional.

Took kids here for a treat and was amazed! gorgeous deserts and the best milkshakes i’ve had! Kids absolutely loved the waffles! Staff are very friendly and patient! Now my regular for treats! :)

Excellent service Excellent flavours for milkshakes and ice creams We had a Mint Aero and Munchies Milkshake

Come in for an ice cream just before 12 today absolutely lovely gellato would defo recommend and service was impeccable by Beth will defo be coming back

Love this place staff are all very welcoming and what a treat it is. I really can't wait to go in there again to see if they have any diabetic friendly options as I have just been diagnosed with diabetes so gotta watch what I eat now. If I could give this place more than 5 stars I would as I said the staff are brilliant. As for the decor what can I say just amazing.

Love this place!!!! Came today and the lady was friendly and quick. Will be coming back for more.

Absolutely Amazing - Very Yummy

Not cheap but always exceptionally nice and left very very full after to the point of regret. Part of a precinct but easily accessible with lots of local parking and delivery is available on various deliver apps. Every now and then my family orders something and they are always equally happy whether it's the cookie dough or milkshakes.

Went in to the shop today for a simple Ice Cream. There were two girls working. I waited at the counter and no one asked me what I would like. After 10 minutes of waiting another customer came in. As well as two young girls behind me. When I asked if I could have an ice cream she said no they were making up orders for people who had booked in advance. The thing is the people who had ordered ahead didn’t have there orders ready. So I would have had to have waited for those and the slow speed they were taking to make the drink’s especially I would have had to of waited another 10 minutes at least. Needless to say I didn’t bother and left. I would not have minded so much if that were queuing out the door. It was just 3 people waiting for there orders. If you want to run a business with online orders only fine but don’t bother opening the doors for passing trade.

Absolutely lovely ice-cream Enjoyed a "made my own" sundae with wild berry sorbet and salted caramel. Very rich flavours and loaded to the top. Generously made. Perfect for a hot summer weather. Definitely coming back

I called several times to place an order, no one picked up until the fourth time someone picked up we couldn't reach an agreement because the music was playing loud and when I said to turn off the music, she put it down embarrassing

The place is very aesthetically appealing! We ordered the Reese’s Milkshake and it was absolutely delicious. I would highly recommend! The price is not bad too, £5 for the milkshake good value!

Fatima and Scarlett were amazing! Thanks for the great service girls!

Had a really good experience today at Mayas Treats, I got a milkshake, it was made quickly and the Fatima who served me was lovely.

I ordered a milkshake he was the best and a girl walk there she s good with customers Thank you fatema 😋💚💚

Honestly the best place in Woodley for coffee! The lattes here are amazing.

Ordered a cookie dough and milkshake. Couldn’t eat half of the cookie dough as it was rock solid very disappointing as it was expensive for the quality. Milkshake was ok

Went in with my daughter the other day! We both loved the milkshakes and Fatima was a wonderful girl who gave great customer service!

Great freindly service from Beth very chatty and loves banter. Amazing waffle just a shame about the stuff bit flaky I.e the sorbet would highly recommend

STOP THE MUSIC!!!!!!!!!!!!!!!!!!!! We want to sleep at night!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

All that glitters isn't definitely gold with this attempt of a dessert parlour, in fact a soft brown substance comes to mind when thinking of the service you get here. Got what seems to be a bunch of school kids on work experience working for them

I ordered a delivery to Caversham and the waffle was still hot plus the Milkshake looked and tasted delicious. They are by far the best treat shop around. Very well packaged so your food and drink arrives as it should. 10/10 from me.

Love the milkshakes, love the waffles! Such a beautiful place, very clean too! staff were very welcoming and smiley and lovely to chat to! Would 100% recommend 💜

Very polite very good service. Very quick at what they do i would recommend this place if you like your deserts and milkshakes that's place to go to

Food is unreal. However this is the second time we have ordered for delivery and half the items have turned up. When we call, we are told just to request a refund through the delivery app. Not ideal. A delivery of missing items could be offered.

Lovely Oreo milkshakes tonight, had to wait for a while as it was understandably busy. The lovely red headed girl who was there on her own was working hard to serve and still maintained brilliant friendly service with a smile. The shop inside is beautiful. A lovely shop located in Woodley precinct will be returning and trying a waffle next they looked so yummy!

Lovely Ice cream, good selection. Also had a kinder bueno waffle pop… yum. all good value!

located in the woodley shopping complex, the adjacent parking is unfortunately chargeable. the shop is nice in itself. the rates and offers are acceptable, with the prices of the moment. the girl who serves is not very nice. the milkshakes we had were good, but the taste of the ice cream didn't particularly impress me. Unfortunately there are not all offers on the menu. the shop is clean and tidy.

The ice-cream was nice, and shake was also nice, but service could be better. Firstly, felt like customers are totally unwelcomed, there was not even a glimpse of a smile during my 15 mins in the store towards any of the customers. Secondly, no attempt to help with the choice, no options offered, no explanations beyond ok/yes/no. It was my first time in the store and probably last, unless I really can't find a gelato place at a similar distance. I went to buy 1kg of ice-cream, and came home with 800gr. It was clear for me it's much less than it should be, as the box looked either too empty or too big, so I decided to check when i arrived home.

Really delicious waffles all round. I would visit again if I was close by. I wouldn't call it eat-in though - just a few tables outside, no room inside. But on a sunny day it was perfect. If the tables are full, there are lots of benches/places to sit right outside. Love the glitzy wall of flowers.

I love the milkshakes and the customer servers are so kind and welcoming, would definitely recommend

Amazing quality ice cream - customer service is great and I can really feel the passion behind this shop

great staff! definitely recommend milkshakes!

Great customer service, would definitely recommend the ice cream

We love coming to Mayas Treats! The service and selection is amazing. Nice little perk in Woodley Town centre.

Brilliant dessert shop, staff are very nice and professional and the dessert is always very nice

5 star! Amazing staff and good communication, would definitely recommend milkshakes!

Ordered few times here before. Never had any issues, This time I done via deliveroo My coffee was half empty. All over my kids waffles , also never got the icecream with the waffles So kids got nothing in the end 😕 Such a shame. As when you spend over £20 you don't expect it to be all soggy

Just had the most amazing vanilla ice cream shake with a touch of Nutella. It was the best I have ever had. Thank you. X ❤️❤️

Amazing vegan snickers icecream

My name is maya and I love this shop soo much strawberry milkshake is so good

Rude to the customer and making sly remarks to the customer. As walking out the two women behind the counter shout “don’t come back” when the customer was doing nothing wrong

bad service bad staff bad music go somewhere else too long a wait

Love the vegan snickers milkshake spot on 👍

Great desserts and great staff. We will be back!

Amazing ice cream + kids loved it

Best desert I've ever tasted... Highly recommended

Absolutely delicious, we will definitely be going back 😋

Amazing choice of flavours. I had the Biscoti milk shake. Definitely going back. Not the best place for the calory conscious. Thankfully I'm a fat git and proud of it!!

Been here a few times with the Spice Boys after their games and every time I have been there, the service has been lovely! They gave us free ice cream many times which is great! I love their ice cream, milkshakes and even their coffees are amazing. I would recommend going here if you're looking for an amazing treat, it is worth the money 100%!