may sum buffet restaurant in Nottingham - Phone Number, Reservations, Reviews

after reading some of the more negative reviews put on here recently i was a little worried about how good May Sum Buffet was now. But what i found was a busy restaurant that was very clean .with polite staff . There was plenty of freshly filled trays of hot food A variety of desserts.The only missing was the ice cream machine which was broken. i had a lovely lunch there and would recommend it to anyone

The food is enjoyable I cannot fault them for that but when you have little kids going up unsupervised, picking up food with thier hands and licking it only to put it back down. It's very unhygienic.. they dont change the food that was licked and it puts people off thier food.. hopefully they get on top of this and it gets sorted out because for someone who comes every week it is a little disappointing to see that..

I suffer really bad with anxiety the place was empty and the tryed to put us on a table full of people there wants even enough room ! ask to sit somewhere else and she said the rest is being cleaned so we left as walking out a family of 4 sat in the supposedly being clean bit she didn't even try to offer us another seat just let us leave absolute joke will not be coming back again thanks ! Customer service is non existent!!

I had came here for a family meal today and everything was just poor. From the customer service to the training of staff and the food. I’m actually so annoyed at this from yesterday the more I think about it the more people should know! Up on arrival the children with the family wasn’t measured in height to see if they are under the “height” they sat us down we asked to not be near the door as it was cold and she said no other tables are closed… sorry what? Realised on the bill once the children had played their food they all got charged a child price.. we’ve asked for management to come over to sort the issue which resolved the children crying. They didn’t eat non of their food until the situation was resolved which took longer. Being told we can’t have a refund for the plate of food that’s untouched as he can’t “re use it” that instantly put me off. They checked the height of the children and realised they was wrong and given us the refund and we just left. Went else where. The drinks never even came to us before we even disputed this issue and then tried to bring them as we got up to leave. I come here every other month for a meal and never had this issue. I don’t think I’ll be back here again. I don’t have many good things to say to be fair. Nothing be done or said but £70 for poor customer service. No thank you.

Not been here for a couple of years and having been today,we won't be going back. We were there for lunchtime opening,staff didn't seem to care,place looks tired and dirty. Food wise, anything noodle or rice was cold,everything was bland or tasteless. Hottest thing was the broccoli. Salad bar was dire and selection of dessert was very poor and as per usual,the ice cream machine was out of order. For £12.45 per head,the least you expect is for the food to be hot. Sad because we used to enjoy going......not anymore

for one,personally I thought the food was not nice it was frozen in parts dry and just overall unpleasant secondly when we rung up the price we was told was 10 pounds which also other people have paid and been told it’s the same amount in the past month,when we go to pay the waiter tells us it is 17 pounds 50 which was a shock as I personally rang up and was told the price.as a young person some of my friends only Brang the money they thought they needed so therefore had to leave although as I and a few already payed we could not leave it was not nice I ignored the bad revies online but if ur thinking to ignore them too do NOT.

POSITIVES - NICE FOOD, CHEAP NEGATIVES - DIRTY. NEEDS A VERY GOOD CLEAN, MOST CHAIRS HAD FOOD STAINS AND JUST NEEDED WIPING, CUSTOMER SERVICE APPALLING.

My mother (aged 87 ) went here for lunch with a friend. She paid by card and the waiter said it had not gone through the first time so she flashed her card again. When she got home and checked her account they had taken the money twice. Sad they have to con the elderly to make the business work.

Went with family members the staff was rude the food was cold when told different staff members all they did was turn the heaters up on the food servers. A few other customers complained anout the food being cold.It's needs a deep clean won't returning again

Meet up with family for birthday meal .all of us love food served here and decent prices and choices

Had to wait 15 mins to be seated, no member if staff understood much English. The whole place felt like it needed a good clean and refurb. I asked for diet coke and it tastes like cheap cola! The food however was nice and I went back for seconds as the plates aren't very big......Not much selection on desserts so I opted for ice cream........All being said I would return if they had a deep clean or a refurbishment as it is very much needed. Hope this helps ")

I don't know why it is still open to public.We came at 16:45, we've been told that the price is £10.95 until 17:30.After that is £17 something.We've agreed to stay till 17:30 with £10.95 price but we've been charged £17 even though we left on time.We tried to sort it out with ''restaurant'' manager but he barley let us say a word,he was agressive.One of the waitress say the're changing food at 17:30 but SOMETIMES they're charging more at 17:00.Plus toilets in there are in horrible condition.Public toilets on Greyhound St looks much better.Food wasn't cooked properly.Some of it was raw.Most of the employers don't speak english.Our friends doughter been waiting ages for her juice.They didn't bother to bring it together with our drinks.

We were in the city centre and decided to try this place. It was quite busy but were shown to a table straight away. The place didn't feel overly clean. I had the Chinese lager to drink which was nice. We had the buffet which the food was quite nice and was regularly replenished and seemed fresh. There was a good selection of food. Overall the staff seemed friendly. The food was good, seemed fresh. The place wasn't overly clean and could do with being refurbished and deep cleaned. Nice place to eat though. Location is good within the city centre

Food OK trays where almost empty, had to ask when they would be filled so I spent more time waiting for my favourite dishes than usual. I also ordered a coke under the impression that it was the real brand coke. Only it tasted more like cheap asda generic brand....they clearly charged me for a branded coke. Come on maysum at least lower the price on your cheap tasting coke or say you are paying for unbranded coke. Money grabbers!

I’ve been using this restaurant for years and it is pretty much what it says in the tin. Generally a nice selection of food, well cooked with a selection of deserts, it’s not like your larger scale eat as much as you can restaurants but then your not paying the larger price either. For all the money this place makes, it’s way over time for a refurb! Place feels a little sticky and old. Toilets always smell like back up drains, I would stay well away from the drinks, they taste like 17p soda water. For the price they charge you for coke and lemonade they can afford to use better quality drinks! If you ask for water it will always be warm and taste unfiltered! The staff are not very pleasant and act like they don’t know much to any English! When I’ve been seeing some of the staff there for years, decades! So I’m pretty sure it’s used just to cover poor attitudes! All in all for the money it’s always my lunch time option when in Nottingham city centre! I’ve never not found a reasonable selection of well cooked and fresh food!

When we got there, we had to wait near the front for a member of staff to actually notice us. They finally came over and took us to a table. They took the drinks order and took the money. I waited at the table while my wife used the toilet. During this time the drinks turn up but still no change, then I look at the drink and notice that despite asking for no ice, there was ice in there. I manage to get the attention of the member of staff who is now talking again and tell him about the ice. He took the drinks away, my wife returns and we go to get food. Upon getting back to the table, the drinks have been returned, once again with ice and still no sign of the change. I took the drinks to the bar which was only 10 paces away or so and complained about the drinks being wrong again and also did the staff automatically think that any change is theirs. Whilst complaining I did notice that a member of staff then went past me and put the change on the table. They failed to realise that I had just looked at the table but seem to make believe it was there all along. In my opinion the change was put there when they heard the complaint. We had a similar change problem last time which is why I was watching more. Whist the food was good it was spoilt by the atmosphere. It is more like a get in, get out food joint. The staff do not really care about the people there. The music was appauling with a member of staff trying to dance around the building playing air drums to something that just did not sound like music. (It was his choice as we saw him change the music). The speakers are on the one wall so one side of the restaurnt can hear it and the other side just hear parts of it. Getting close to it, we could not tell what sort of row it was but in a restaurant they should play songs that people would know and of different tastes but a general mix of music. All in all, our 50 mile each way trip will not be occuring again. This has gone downhill a great deal and it is down to the attitude of the staff. It is not welcoming but if you like being treated like cattle hearded around and you can cope with what the staff call music then maybe not too bad.

Quick bite before a Monday night game at the City ground. A huge selection of well-cooked and seasoned food, wasn’t expecting much for £16pp but we went back for 2nds, 3rds and even 4ths. Cherry on the cake was the desserts and free-flowing chocolate fountain, which was a great touch! Would have had more drinks put the pay up front policy, and the poorly kept beer ment it wasn’t to be, that being said would return if in the area again.

Disappointing, place is a little grotty looking, food is poor and tasteless. Main courses, too many bland vegetable choices. Has to be the worst buffet i have tried any where in the world. Sadly, cannot recommend despite the cheap price ! many better choices nearby. Unless you like rice and Singapore bland noodles !

Horrid food. Don’t waste your time or money. Went with a friend both of us thought it was really horrid.

I’m really disappointed with this restaurant. I visited with family after making the recommendation based off past visits. The food quality was not up to the usual standards and I found the management less than helpful. One of the party members has had a gastric band and would literally eat a quarter of a late of food at most. Even after explaining this to the waitress and management they were insistent that she would have to pay the adult rate. Everywhere else we have been they have accommodated this by allowing her to have a child’s portion but Maysum would not budge. She insisted that the rest of us ate here, but this experience put a downer on the experience. Sadly after being a returning customer since the restaurant first opened. I will not be returning.

Went at 5pm and was told at the door it was £15.45 per person . The website says £7.50 before 5.30pm, so I queried this and another waiter came over and rudely said because we would be sat at the table after 5.30pm we had...

Been coming here for about 8 years - 3 to 4 times a year. Never had a bad meal or experience. It was the day before my daughters 18th Birthday. My daughter, her friend, my husband and I went to May Sum. The food was...

absolutely disgusting, hairs in food and there was PLASTIC in my chip and they just gave me a drink make up for it, not with £10.45

The staff are very rude and my girlfriend was treated with suspicion from the start. Don’t waste your money here as there are many fine Chinese restaurants in the city.

Amazing food, friendly staff, very clean and all you can eat! Lots of room, no time restrictions, tasty iced tea

the food was very good, just confused why it took a while for a person to give me my money back from the drinks i bought( another server gave me the money back though which was good)

Vile place, unhygienic feel and very rude staff that have no personality! Toilets are disgusting with no hot water! Food Average at best, and not worth the money! All there interested in is making you pay! They follow you around until you pay….worst buffet restaurant...

As soon as entered the door I was approached by a waitress, she straight way asked for the money. And later I asked if they have WiFi in the restaurant and waitress said use your own Internet. I wouldn't recommend this to anyone honestly, this...

Worst experience at this place ever. We were met at the door with a young waitress stating it was £15.45 for the meal. She took us to the table, charged us straight away for food and drink and walked away and left us. We sat...

Excellent all you can eat buffet for a reasonable price. Vast choice of dishes to choose from and great puddings ! You are a little crowded at the table but the food more than makes up for it.

I was with two disabled friends, one has social anxiety, the other a slight mobility issue. We were warned more than once that we had to leave at 5.30pm. It was 5.25pm the final time. Also, two waitresses stood behind where I was sitting for...

chocolate fountain was a chocolate puddle as it wasn't on. charged up front for food 2 kids 2 adults almost £60 . places a dirty plat on top of the one I was eating from to take it away before asking if I'd even finished...

Eaten in here several times over the years & had a mixed experience. Food & service used to be good but certainly gone downhill. After tonight I certainly won't be bothering with their takeaway box service again either. Was given a small tupaware box which...

There was plenty of choice but the food was average. The hot food wasn’t massively hot and made me wonder how long it had been sat for. Some of the dishes didn’t have any utensils to put it on your plate and so people were...

Absolutely Amazing! I don’t know why people are saying bad things about the manager! HE WAS GORGEOUS! Food brill. Place clean. Kids behaved better in this restaurant. Food was very affordable especially for down Notts. We recommend!!

The place is cheap and fast, but it’s great value for money. Some of the dishes were really amazing, especially the pork stew, salt and pepper ribs, and the duck with orange sauce. The millionaires shortbread and mini little eclairs were also amazing. If love...

It was an excellent experience I've ever had. Maysum would be the best choice in Nottingham if you crave Chinese food. The food is diverse and really delicious (highly recommend seafood) and the window view is amazing. The staff is very nice and supportive. Definitely...

Had a bus ride to Nottingham & called in the May sum for dinner the place was clean the staff were frendly the food was vary nice will go a gain!.

It was amazing and really nice. Food was great (I highly recommend fried banana. It was sooooo good). Staff was friendly and polite. It is essential to make reservations in advance and adhere to your time slot because there are frequently many customers coming to...

I knew something was off when I noticed that my lemonade tasted and smelled heavily chlorinated, as though cleaning fluid had been left in the pipes or something, then there was other things like 'clean' plates and cutlery speckled with food. Then there was the...

We've been coming here for years for birthdays but won't be going again. The young girl stood and told us how much each person was before we even entered. We got to our table, the lady then asked what drinks we wanted before we had...

Absolutely vile. We were seated right next to toilets which stunk of urine, worst toilets I've ever smelt, sink was blocked, lights were flashing, toilets were dirty and 2 cubicles locked off, sounded like they were leaking into a bucket. Staff are soooooo rude, no...

Came in for my daughters birthday paid £17.95 for a 9 year old and 2 12 year olds at £17.95 each food was awful all full of water and slop and for pudding jelly and digestive biscuits with a chocolate fountain so nearly £80 pound...

Variety of food, love the seafood!! Would defo make another visit, the food makes me feel like home.

I have been visiting May Sum for as many years as I can remember, and it has always been one of my favourite places to eat. Not any more I'm sad to say. It's been going down hill for years, but still good, however our...

Turned up staff were unwelcoming Said the price 17.50 fine But got on the table and they said cash or card rudely Pushed tables together to make it cramped then before we even started getting our plates, they said pay now which I thought was...

Me and my partner and little boy went to maysum buffet the first time we went in and got seated my son is 2 he was folding napkins up putting them in a cup on the table I went to get my food my partner...

Fusty drink, nasty food, burnt by the staff, young kids sticking their hands and mouths into the food, got told to wait outside and wasn’t collected when tables were free. Overall it doesn’t deserve a start but I have to give it at least one

i’m being sick everywhere i’m fu**** fuming it’s made me ill never felt like this before wow service was absolutely horrendous no plates no bowls and the drink tasted like it’s been there for years avoid at all cost if you want to stay alive

We haven't been here since before COVID and it was all ways a cheep and cheerful Chinese but even the cheerful has gone now. Booked in advance as best on a Saturday Shown to ower table asked what drinks we would like,told the children are...

all food just warm.spare ribs the worst i have ever had, anywhere in the world.no smiles from staff. we will not be going back.

Arrived in Nottingham for a visit as my God daughter may be going to Uni here, arrived on a Tuesday lunch time, was shown to our seats by a waitress, asked if we require any drinks and asked if we were paying by cash or...

From being asked to pay before receiving a drink and meal, to the food quality and selection being so bad. I do not know where to start. It is cheap for a reason. Toilets grotty and dirty. Best advice is stay away. The worst place...

Repect customer so must be good. Only all you can eat left in Nottingham. Brilliant price and open in the day in the week which is good. Plenty of choice hot and cold food. Everything I had was so tasty and warm. Love the whip...

We have been coming for the last four years even a few times during covid we have never had a bad experience, it seems to me some people look for faults I have two girls who are very fussy about everything, price good, good not...

Where to start! Should of listened to my wife and walked straight out when we got to our table! *Do not be fooled by the children pay less! This is done on height and both my 7 & 9 year olds we're to tall (not...

If you can avoid I suggest you do. Dirty. Needs a total refurbishment throughout. Food like warm. Over priced.

Went today, with family, four of us and after spending over £70 and just receiving a second round of drinks, was asked not once but twice by two of the girls working there, to hurry up and vacate the table...my husband had not even got...

We popped in here for some cheap eats before a show. The food was of a decent standard for the price. It wasn’t too busy so everything was topped up and hot. I have to agree the toilets are appalling

We went here today for dinner expecting a good experience like other buffet restaurants. It was good at the beginning but I must agree with what others say about the chairs, tables, and toilet being dirty. But the worst that happened to me is when...

We queued for a fairly long time, the place was in need of a deep clean, the toilets were filthy. The staff, while busy, were neither particularly helpful or polite and food was luke warm. The ice cream for dessert however was fabulous. We won't...

we went here today at lunchtime, the food was just ok, the tables and chairs were all filthy with food marks and generally very old dirty and uncomfortable, all the plates were cold as was a lot of the food , we were three quarters...

Had a bus ride to Nottingham & called in to the May sum for my dinner the staff were vary frendly the food was vary nice will call agian!.

This place is terrible, badly disorganised. Booked the table 2 weeks ago and couldn't find the booking. Then they said let's see if there's a table available!! That was a joke more than half the tables were available. The choice of food was not good...

Excellent good choice of quality buffet food, reasonable prices on the drinks too. 100% recommended.

Went here as was recommended by a few people. Here's what I didn't like 1. Have to pay before your eat or drink is wrong 2. The toilets are disgusting and smell not been cleaned marks in the bowl thats all I will say 3...

Over the years I've eaten here numerous times and always found it 'Cheap and Cheerful' with an emphasis on value. We'll normally go in the more expensive mid-evening when the Teppenyaki Grill is open to get the additional choices. With a couple of large beers...

We came as a group of 7 for all you can eat on Friday. First of all, I think the restaurant does need a refurbishment and perhaps staff to be trained on how to clean tables. Using the same cloth to wipe seats and then...

Aside from the speedy service there is little to please as diners. The place wants a complete overhaul & clean, tatty chairs, tatty wallpainting, & the food is average at best. The Sui Mai were warm rather than hot & because its a buffet the...

Absolutely vile. Tables looked like they hadn’t been wiped in a week, all the plates and cutlery were filthy. The bathroom looked like something out a horror movie it was disgusting. Service was shocking the lady who served us was miserable, made us pay before...

Make you pay before you eat! Questionable and you no exactly why when you taste the food!! They no you won’t pay after tasting that! The mocktails was cordial juice in lemonade! Almost £4 each for fizzy dilute pop! DO NOT EAT here!!! You will...

I enjoyed the experience but there was some food I was exited for but they were not there. But very good staff and good food their

absolutely disgusting The chairs are absolutely disgusting I couldn’t even touching them and the food is not like have they used to do from the beginning so please when you go there look at the chairs

I visited today , when arrived was asked “do I want to pay for lunch or dinner” We opted for dinner menu, paid £15.95 each. Sat down at the table at 17:05.. no dinner menu food out at all, no puddings out what’s so ever....

I have been to this restaurant years ago and it was good then. Visited last week and was excited to be returning. In hindsight the alarm bells should have been ringing when i was asked to pay for the buffet as soon as i sat...

Tried this place for the first time in 7+ years as fancied Chinese and had not been for a long time. Initial impression was the place was very run down. Tables looked clean but fabric chairs were pretty gross. Floor was tired looking but clean....

Absolutely filthy disgusting place you can not see through drinking glasses I cleaned the table the floor very bad dirty pots near ice cream could not get my fork in my chicken ball me my son and husband will never go here again next time...

Visited hear for the first time with my partner, we only seen the reviews afterwards. I can honestly say that this buffet restaurant is just like any other.. you get what you pay for. I found it to be nice cooked food with lots of...

We pre booked a table for my daughter’s 11th birthday for a party of 7 . We arrived at 430 but my friend arrived late due to traffic so I was prepared to pay the evening tariff for her two child 8 and 9 years...

The price is reasonable, staff were friendly and helpful. There are a lot of choices for Asian food. Authentic Chinese food with great service Absolutely worthy!

We’d booked in advance as there were 9/10 of us going. When we arrived they didn’t seem to have our booking but then another member of staff found it. Drinks were wrong, but we let that one go. The floor and chairs were disgusting. Food...

I went to this restaurant with my friends today. The food is delicious and the staffs are friendly. I really like the desert there, especially the icecream. This place is suitable for group of friends because of the various choice and affordable price

The price is reasonable, staff were friendly and helpful. Love the dessert!!! defo get back next time

Place is filthy. Food is inedible and watery, staff extremely rude, have to pay for your food before you eat and get refused your money back once you complain, sharp scraper left on table next to my young child who wanted to play with it,...

Went today with my daughter and friend. Was shown to our table, was told we had to pay before we eat. Now I no why. Food was cold. Bland and over salted.. cutlery and plates where dirty. The whole place needs a total revamp, we...

Visited from out of town online looked lovely however it was an absolute horror show!! Charged us £13 over price stated charging before we even ate! Including for one year old baby! The mock tails was Fizzy water and blackcurrant dilute juice!! £3.95 each for...

Awful Awful Awful Bland watery Chinese food. Staff very rude and seating area very dirty. Staff replenishing food wearing marigolds absolutely won't be returning.

Came to maysums and i explained my daughter dont really eat shes only 1 they still wanted money off me for my daughter sharing off my plate jokes wont be visiting again

Food was good. However, they charged us before our meals. There was a few others also eating and we asked them if they had been charged first and they said no. I can confidently say that they were being racist because we are a black...

Says it all really, stomach in bits. Only thing I ate today, the salt has made my mouth dry from 4pm. Sick, bloated, stomach issues. . Only had a plate and a half so certainly wasn’t greedy and overdid it. The saltiest, blandest food. Only...

I love fried chicken so muchhhh, everything is perfect including the staffs and the atmosphere. Absolutely come back many times m 💕💕💕

After driving 50 miles to drop someone home we knew the traffic was bad on way back so searched for a buffet. Found MaySum and was so glad we did. On entry you are greeted and taken to your table. They ask you to pay...

We have not been here in a few years, but WOW, the quality, choice, fresh, delicious hot food was AMAZING. The staff were welcoming and friendly. Will definitely come again soon.

Absolutely worthy! There are a lot of choices for Asian food. I am an Asian so having these flavours is just like coming back home. The atmosphere is cosy and warm inside. At the time I sat by the window and the view is amazing....

the pancakes were mouldy the glass had some weird green stain that looked like someone’s snot on it the j20 bottle had some weird substance on the rim of the bottle do not recommend

Went with my partner today and it was the worst experience ever. The food as absolutely awful and the service well… was just as bad. We walked in to be greeted with a rude server. She gave us a table for 2 right near a...

I went in alone and waited by the "wait here to be seated" sign for several minutes while members of staff mopped the floor ignoring me. I asked a lady if I could have a table to be told "no more food coming out. 13.95....

The service isn’t too great ask for mango daiquiri and gave me strawberry/raspberry and then told me “oh we have none left” and charged me £7.50 for a small cup of it. The food was meh the prawn omg they were sooo salty have to...

Stayed the night after my Notts County v Daggers. Considering what happens outside the front entrance - kids being sick, tramps, drunken youths, this is a fantastic hotel. Top quality building and staff. Rooms are great. The bathroom is amazing. So small but they fit...

Was in two minds to try this buffet or another nearby. We chose Maysum however we were very disappointed when my partner found a hair in her food. I get from time to time things happen but I told the waiter they came over to...