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3.1

Based on 218 opinions finded in 2 websites

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Nº 1086 in 1338 in Nottingham

Nº 33 of 43 Chinese in Nottingham

CUSTOMERS TALK ABOUT DISHES WITH..cookedricechickenprawneggmeatribscurryfried

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When this place 1st opened, the food was delicious 😋 and amazing but unfortunately since then it has gradually gone downhill and I could not recommend anymore, looking for an alternative Chinese t/a 👎🏼

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sunny ng . 2024-12-16

MORE AT Google

Love this takeaway food is delicious, the only negative thing is the rice is never hot we always have to heat it up, but wouldn't go anywhere else.

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Sandra Freer . 2024-12-13

MORE AT Google

Nice takeaway, staff always lovely and delivery drivers always police and friendly x

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Majella Richardson . 2024-11-08

MORE AT Google

Tried chilli garlic fried rice 😋

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Usman Saleem . 2024-10-25

MORE AT Google

Had a great experience, food was hot, spicy and taste wise perfect cook, also soop was delicious too

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Neelam Aleem . 2024-10-25

MORE AT Google

My favourite Chinese takeaway! Great service, the food is always fab and have probably been here more than 20 times now. Would definitely recommend!

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Jessica Bignell . 2024-10-20

MORE AT Google

Super fast. Just had a chicken chaow mein and it was incredible! Really nice flavour and in no way greasey/ soupy. Perfect

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Luke Solo . 2024-10-10

MORE AT Google

Top class service, friendly and consistent quality food every time my go too takeaway for a weekend in

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Haaris Alam . 2024-09-22

MORE AT Google

Great food, with no delays and always friendly

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Mick Sanderson . 2024-09-08

MORE AT Google

It's a best ever Chinese food takeaway I ever have had fast delivery and very friendly service and descent portion tanx chopstix

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zakir khan . 2024-09-07

MORE AT Google

Brilliant service !! Always friendly and lovely grub !!!

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gaz scott . 2024-09-07

MORE AT Google

This is the worse Chinese takeaway I’ve ever went to! First I asked the man if the peppercorn chips come with onions, chilli flakes and peppers (like other chineses do) as I was craving them. he said yes, yes, yes. It was a lie to get our customer service. The curry sauce was watery and tasteless. Worse then what you could have made at home blindfolded! The peppercorn chips had a few chilli’s threw on top and nothing else, at all! Paid extra for a normal tasteless portion of chips. The happy meal seemed like a good deal until we received the food, the crispy chicken wasn’t crispy and had no flavour, the egg fried rice tasted plain and all over the food was terrible and tasteless. When I got home and noticed the chips I did ring the takeaway and asked the man why he lied about the chips, he said he never said they came with peppers and onions, there was 3 witnesses. And that was the first thing I asked him as I was craving the chips and would have went else where if he had said no. He did offer 5 pounds off the next order, which will NEVER get used as I will not be coming here again. I purchased the food on Saturday, it has been 2 days and I am still upset thinking about how tasteless the food was and the money I have wasted on this place that evening. Please do not waste your tastebuds and please do not risk putting on weight for this takeaway😭 Please do not waste your money.

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Chana Storer . 2024-07-15

MORE AT Google

Food was really bad when I went to call he was mad don't order unless you want food sicking

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Nino Forte . 2024-06-29

MORE AT Google

terrible , didn’t even fully refund me for the mess of an order and it took OVER A WEEK for me to get half a refund, kept telling me to call the next day, lack of communication with staff, absolutely terrible, food not cooked well at all, black bits everywhere , absolute rubbish do not order from here !!!

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a' . 2024-04-19

MORE AT Google

Best halal Chinese in Nottingham, well the only real halal Chinese in Nottingham, never had any issues with the food and it always gets delivered fast and hot, highly recommend. I would recommend any of the combo boxes.

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SVille . 2024-04-12

MORE AT Google

called in Saturday 12 ish, food was bland,the man on the till not very good, by the time he sorted a girl out in front of us the food was not that hot, not good value for money,don’t think I will be rushing back,

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paul h . 2024-03-16

MORE AT TripAdvisor

Definitely the best that serve Halal food

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asif aziz . 2024-02-13

MORE AT Google

Found this Chinese takeaway whilst randomly searching for a 100% halal takeaway. After endlessly looking for somewhere that doesn’t have the issue of cross contamination between halal/non halal meat finally we’ve found what will be our go to Chinese takeaway! Travelled all the way from Leicester for this and it certainly did not disappoint. The food was all authentic and actually still hot when we brought it back home. Would really recommend this shop, especially if you’re looking for somewhere 100% halal! We had the chicken chow mein, lemon chicken, sweet and sour chicken balls, veg fried rice, crispy prawns in garlic chilli sauce, duck pancakes, salt and pepper chicken chips and curry sauce. Would definitely recommend everything!

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Sophia Ebrahim . 2024-01-28

MORE AT Google

Nice food. Unfortunately delivery is often late even after calling up to chase. Team promise over the phone that the order is on the way, but we are repeatedly left waiting. Not great.

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Chris Chambers . 2024-01-13

MORE AT Google

This is our every Saturday takeaway. This place never disappoint you if you are looking for proper Chinese. Hot and sour soup, chicken, beef and prawn are all best here.

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Obaidullah Afzal . 2023-12-11

MORE AT Google

Food was nasty won't be ordering from there again

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marley wright . 2023-11-21

MORE AT Google

Tiny portions of sweet n Sour Chicken 3 pieces, Chicken Curry 2 and mush both looked like the bottom scraping of the pan. The egg fried rice was brown was a small layer underneath the tray that was that was awful. I have never ever seen brown egg fried rice the mouth full I had the only thing i could taste was soya sauce. The delivery the man couldnt even understand basic english I gave the most simple instructions it took 5min for him to give me my order. I have no visual proof my camera mobile not working I tried my neighbour she wasnt in. This will be my last time for delivery. I will one day be going personally to look at the food and what the portions are suppose to be because the spoon fulls I had was horrid totally wasted £12.99

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Wendy B . 2023-10-21

MORE AT TripAdvisor

Have come here many times from Birmingham because it’s just that good and in a league of its own. There is no other halal takeaway which can emulate such an authentic Chinese takeaway experience from the interior to the menu selection down to the food itself which is incredible. It’s always been cooked well and seasoned well. Will always come back no bad experience as of yet 2023!!!

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Adam Khan . 2023-09-25

MORE AT Google

Great service, lovely food and good price for the food. The cleanliness is also great! Perfect location for lunch when in the Victoria centre. Would recommend :)

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Ellie P . 2023-09-17

MORE AT TripAdvisor

Food is spot on, tasty and you get a good amount, would definitely recommend. All staff are very friendly

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Libby N . 2023-09-15

MORE AT TripAdvisor

Foo yung very expensive meat was tough egg was so dry. Went there because they take card but it cost me rubbish food. Not worth taking back but that would be the only reason I ever go back.

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Graham Padgett . 2023-08-18

MORE AT Google

Sends wrong food then blames you for saying wrong thing when every other Chinese knows and sends what you order

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Cassie White . 2023-08-07

MORE AT Google

Perfect and best take Away in NG8 or I can say in Nottingham thank you Chopstix. You are the best good quality food, good price good service

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Davood Gh . 2023-08-03

MORE AT Google

The lamb ribs were not lamb. They were full grown sheep. Tasted like a haggard old ewe. Not pleasant at all

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peter burton . 2023-06-20

MORE AT Google

Crap food, over 50 minutes late so cold. This is the 3rd poor meal from these in a row. Don't know why we gave the 3rd chance.

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Mat F . 2023-02-28

MORE AT TripAdvisor

Decided to pre order to open my fast. Food arrived really late :(

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Zain Arif . 2022-04-26

MORE AT Google

1st time ordering from chopstix, had chicken foo yung, chicken chow mein, and thought I would try the Thai curry sauce, ok so the foo yung was more chicken than foo yung, the taste was OK whilst I was really hungry but the smell wasn't very nice, the chow mein had a similar effect, the Thai curry sauce had a smell like it was off so never ate it, on the only upside they sold cans of rio, sorry guys but your politeness doesn't fill a hungry belly so won't be back :(

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Paul Hexham . 2022-04-23

MORE AT Google

Excellent taste and quality - absolutely love it!

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Muhammad Nouman Saeed . 2022-04-10

MORE AT Google

Decided to treat myself to a takeaway after my Aunties funeral today and not only has my order failed to arrive but I haven't had an update on when to expect it. Its been over 2 hours. I cannot cancel the order either. I have ordered from here previously without a problem and just wanted a nice treat after such a difficult day

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Melissa Nelson . 2022-02-28

MORE AT Google

2nd time ordering from chopstix and it was fresh very tasty and hot delivery was very good as well, if the quality and service stays as good as this we will definately recomend you and become regulars thank you 👍👍👍👍👍

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Wayne Towle . 2022-01-01

MORE AT Google

Good food and very helpful to me as a vegan , they have a loyalty card that when full gives you a free meal

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Tebo Kirk . 2021-10-23

MORE AT Google

Everything was ice cold, bland and rock hard. They stated it was delivered however it wasn't. I can prove this as I have camera around my house. I had to contact just eat to state my food wasn't delivered and for them to extend the delivery for half an hour. Really un happy with this experience and would not recommend to anyone. Prisoners get better food then we received.

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Elliot Weir . 2021-10-17

MORE AT Google

The food always tastes freshly cooked and is not too oily which has been my experience in the past. Good size portions and great delivery service. I would recommend.

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Maid Marion . 2021-09-16

MORE AT Google

Veryyy nice. Second time buying from them. I did request for more sauce in the shredded beef for me to dip my prawn crackers in but didn't get it otherwise it would have been 5 stars. To be fair they were busy when I went in. I'll still buy again though :)

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She Whi . 2021-09-11

MORE AT Google

Second time I've eaten their food that a friend bought. Excellent!

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Cathie Mason . 2021-08-17

MORE AT Google

Ordered a take away meal meat curry , chips and 2 large spring rolls cost 15 pounds expensive but nice.

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Albert Clewes . 2021-08-14

MORE AT Google

Amazing food and very nice halal chinese. From Adil raza

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Adal Raza . 2021-06-17

MORE AT Google

I would of gave a zero star but couldn't, old menu on website so prices all wrong, the food was the worst Chinese I'd ever eaten absolute disgusting, chow main..chicken slimey noodles tasteless..egg fried rice dried up and hard, chips sloppy undercooked..never in 40 year have I ever been delivered food like this...Go elsewhere..complete waste of money, il be demanding my money back.

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dan sing . 2021-05-28

MORE AT Google

Take my word for it, the food is terrible. I promise that you’ll regret ordering from this restaurant. The only good thing about the service is the staff. The staff are friendly but the food is terrible.

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Aisha Bello . 2021-05-25

MORE AT Google

Great quality on all accounts! Deserves top marks!

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Timur Mehmet . 2021-05-12

MORE AT Google

Never disappointed with the food I get from chopstix. One of the best places for Chinese in Nottingham. A wide range of food choice. Flavours of the food are always excellent! Plenty of meat in the special noodles.

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Yumyum1412 . 2021-04-24

MORE AT TripAdvisor

Food was just ok. Wasn't bad but wasn't really good.

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Samrat . 2021-04-20

MORE AT Google

Me and my parents have gotten take away from here many times. Food is always nice and portion sizes are really good too. The delivery driver is also really nice and polite. If we have any questions or requirements, they've always been very helpful and understanding.

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Ibrahim Tamimy . 2021-04-17

MORE AT Google

Highly recommend, nice and freshly cooked food

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FA A . 2021-03-12

MORE AT Google

Really disappointed. We had to wait over two hours for our order to arrive. We called after an hour of waiting to be told it would take another half an hour and they’d give us a complimentary bottle of coke to say sorry. It took over another hour to arrive, when it finally did it wasn’t even warm, two parts of our order was missing and we never received the complimentary bottle of coke as a sorry.

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Ashley Walters . 2021-02-27

MORE AT Google

Delicious meal, would definitely order again. Haven’t ordered from them before as I’m really picky about my takeaways but this was superb!

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Bindjind . 2021-02-20

MORE AT TripAdvisor

Fantastic Chinese, dumplings are top notch. Exactly what you expect. Delivered on time (early in fact) warm and delicious.

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Callum Morrison . 2021-02-07

MORE AT Google

Really bad service food deliver after 2 hot Bad food quality not chopsticks standard Mismanagement

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am ta . 2020-12-31

MORE AT Google

Food is great. Good customer service. Must visit.

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Muhammad Umair Awan . 2020-12-16

MORE AT Google

Our meal to celebrate granddaughters birthday ruined. Items missing and after calling restaurant missing items sent 20 minutes later! Hence the meal was cold. Asked for replacement meal and totally ignored. Don’t go here!!!

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derektF2783ZF . 2020-12-10

MORE AT TripAdvisor

Paid over 9 pound for lamb ribs in Cantonese sauce, was really looking forward to them, when I got to eating them they were all literally covered in fat, not even crispy fat just pure jelly looking fat all on them, I expected to get lovely lamb ribs for the price I paid, proper rip off, nasty tiny fatty bits in a rubbish watery oily sauce, absolutely shocking lamb ribs wouldn't recommend, this place deffo doesn't live up to Chinese cuisine, chicken chow mein was dry as a bone aswell and lacked flavour, will not be recommending to friends or family any time soon

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HVBeatz FemaleProducer . 2020-12-03

MORE AT Google

Awful food and service would not recommend go somewhere else for your Chinese order, made me feel sick afterwards. Only positive was an extra bag of prawn crackers after waiting over 1hr for the order to arrive. Terrible very dissatisfied and disappointed

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Isaac Cardwell . 2020-11-18

MORE AT Google

Order was all wrong and food was under cooked i phoned them and all thay done was put the phone down wouldnt ever recommend these

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Sarah Squires . 2020-11-12

MORE AT Google

Fantastic Food, have been their customer for three years no complains so far. However the portion has been reduced, and the price has been hiked up. Apart from that, the food is Aces of 💎

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Aalam Ameerul . 2020-10-09

MORE AT Google

Excellent service, great portion sizes and enjoyed every bite. Would recommend 110%

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xx Unicorndr3am xx . 2020-08-26

MORE AT Google

The rice was like eating what I would imagine old toenails would resemble. Everything else was fine but coated in toenail texture. I sat in the square in Nottingham and the pigeons wouldn’t touch the leftovers. You have inspired a great business opportunity in me as my wife is Asian. Many Thanks Sean Giles

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Sean Giles . 2020-06-21

MORE AT Google

Utter gardage must be worse Chinese take away in the area..1 star was to much ..some kind of chicken from far away Sauce .like something you put on walls

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Fraser Nicholson . 2020-05-29

MORE AT Google

I have had Chinese takeaways countless times over the last 25 years and never have I had an experience as bad as this. Food was clearly frozen and heated up in a microwave. Was more expensive than anywhere else so I expected some next level food. Turns out to be the worst food ever. Absolutely disgusting. Sent food back and am awaiting a refund from Just Eat. £27 for 3 meals that were frozen and wsrmed back up in a microwave. How are these guys still in business? Will never eat there again and would rate a big fat ZERO if I could. My advice, stay away so you don't waste your money....

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Mr A Person . 2020-05-21

MORE AT Google

First time as our local is still closed, could find any faults with our order, so I'll order again. Bit more expensive than ours, but I dont mind paying extra if I'm going to get food food

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david wilson . 2020-05-09

MORE AT Google

This place was expensive & poor quality food I'd rate 0 if possible & will never ever ever be going back!

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David Howes . 2020-03-23

MORE AT Google

5 stars all day. This chopstix outlet is restaurant level cuisine. Very impressed with last night's order this is the chopstix I tell everybody about. The chef here knows what he's doing. Thank you guys. May everyone prosper

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Kush Smokin . 2020-02-15

MORE AT Google

Ordered from Chopstix a couple of weeks ago for the first time, really really good. Fast delivery, arrived hot and fresh n delicious. Defo ordering from these guys again 10/10

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Lisa Lisa . 2019-11-14

MORE AT Google

Beautiful! We'll be back next year!

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Guy Jones . 2019-11-10

MORE AT Google

Ordered food from here last night really enjoyed it service was on point, our order came out pretty quick & was still very hot when we got home. Great value for money portions were good size defo recommend & will be returning customers.

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KaniSha Khan . 2019-10-16

MORE AT Google

First now second time trying this takeaway. And the food is delicious and quick service. There was a mix up with one dishes bit been generously compensated for. Excellent service and great tasting food especially the chow mein, highly recommended *****'

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Topaz . 2019-10-12

MORE AT Google

Nice food and also friendly staff

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Israr Ahmed . 2019-10-10

MORE AT Google

very nice food! one of the best chinese food!

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Elaina Zhang . 2019-09-22

MORE AT Google

Possibly the worst takeaway ever! Never ordered from here before but some friends had used the previous Menu place & said it was good - so we thought we'd give it a go. We ordered crispy duck ( they forgot to send the sauce, spring onions & cucumber ) rang them & they then delivered them with a 'complimentary' can of coke. The duck was still cold in parts (obvs was frozen) & the cucumber & onion dried out - they'd been in the box a looong time....ordered a special pancake roll & ended up with 4 vegetable ones - that were very bland & not at all what I was expecting- so wasn't going well - the special chow mein- certainly wasn't special & the crispy shredded chicken in hot sauce was OK at best. In short - don't bother, I don't usually leave negative reviews cause what one person likes another person hates which is good - but sadly this was truly a waste of money.

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Marie Ungless . 2019-09-21

MORE AT Google

Had some chicken balls and there wasn't to much chicken in there and I ended up vomiting it up a few hours later

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Mohammed . 2019-07-28

MORE AT Google

I ordered the coconut rice which is one of my favourite dishes and it tasted like they've used experired coconut I was so disappointed I had to bin it! I rang them back to let them know about my experience trying their food got the egg fried rice as a replacement which wasn't any better! I also got the fried dumpling and they came soggy and I wasnt able to use the sauce that came with it in a separate tub as was all over my takeway bag. If you love Chinese food and dumpling I unfortunately would not recommend this takeaway. :(

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Megane Passe-Coutrin . 2019-07-25

MORE AT Google

I ordered Beef curry, chicken in black bean sauce and vegetable spring roles. Delivery was fast and food was fresh and delicious! Will be ordering from there again 👍🏻

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Iain Mackenzie . 2019-07-20

MORE AT Google

Went back after a long time. Ordered butterfly king prawn. Came home to find it extremely over cooked..tasted burnt...not happy..not likely to go again for a while...

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Bina B . 2019-07-18

MORE AT TripAdvisor

Choo sick is nice foods I recamened them to any one

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Chris Stevenson . 2019-06-23

MORE AT Google

Never had a bad meal from here, definitely our go to chinese now! Always nice and hot and food is cooked to perfection 👌🏼

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leah morley . 2019-06-02

MORE AT Google

I just ordered for chicken chow mein and Singapore fried rice. Omg the chow mein was ok but the Singapore fried rice tasted like ‘micro wave food’ absolutely nothing! No wonder it’s under new management. EXTREMELY DISAPPOINTED !!! NOT GOING THERE AGAIN !!! 😤😤😤

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Nii Yeb . 2019-05-10

MORE AT Google

I just walked in and they supposed to open till 11 but they told me really rudely they closed without any nice explanation horrible horrible people please dont visit them

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V G . 2019-04-28

MORE AT TripAdvisor

He estado recibiendo comida de este lugar durante aproximadamente 10 años, siempre ha sido excelente, ahora está bajo una nueva administración. He tenido un servicio deficiente. Esta es mi cuarta orden de que se han desordenado y, después de pedirles que vengan a recoger la comida y me den un reembolso. ¡Ellos rechazaron! ! ¡Así que todo lo que diría es que no te molestes! ! No recibes toda tu orden para ti, ellos lo intentaron y entendieron que les diste una orden equivocada (créeme, yo ordeno lo mismo cada semana) para cuando recibas la comida correcta, ¡es demasiado largo o demasiado tarde! ! No calificaría más este lugar. ! !

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Olivia D . 2019-04-27

MORE AT TripAdvisor

Great food. This was my first visit and I was really impressed by the service, generous portions and quality of the food.

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Shakeel Khalil . 2019-04-27

MORE AT Google

Was hearing a lot of good things about this place thought I'd give it a try. Delivery was 45 mins just like the polite receptionist said it would take. Tried the rice and chow mein house special which were larger portions and tasted amazing. Tried the mixed starter which was surprisingly awsome especially the dry ribs which was perfectly cooked.

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Amir-Hamzah Sharif . 2019-04-14

MORE AT Google

No thanks. Were is the food rating.

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David Lowe . 2019-04-08

MORE AT Google

Fantastic Chinese. Order from here every time and they always deliver great food and at very reasonable prices. Highly recommend

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Danny Ruff . 2019-03-25

MORE AT Google

Foods always nice and always getting free pranwn crackers and fortune cookies

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saimah shanwaz . 2019-03-22

MORE AT Google

£16 delivered for Happy Meal: Chicken Balls, Sweet and Sour Chicken Hong Kong style with egg fried rice, and Crispy Fried Beef with Peppercorn. Ordered at 9:44 delivered at 10:15 well ahead of the 10:35 estimated delivery time. The chicken balls are crispy, not oily which is nice, chicken inside isn't overcooked either. The Sweet and Sour Chicken is good, decent portion to match the rice. Crispy beef is very crispy and oh Lord the chilli's they use are spicy, very appreciated but not for the faint of heart. The order came with a huge bag of free prawn crackers and a couple of fortune cookies. Customer service was also great I called in to check everything was okay with my order and the guy who answered was very professional and courteous, not rushing me to speak faster like some other takeaways. The delivery guy came to exactly where I asked him to and called in just before he arrived. All in all a very good meal, enough food for 2 and thoughtly enjoyed. 5*s

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Adil Hossain . 2019-03-11

MORE AT Google

This place doesnt look great. However, the food is one of the best i have tried in a while.

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Shaheen Kareem . 2019-03-09

MORE AT Google

I really like this place. Good food at a relatively reasonable price. Best thing about it is its totally halal 💖

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Shireen Quadri . 2019-03-07

MORE AT Google

Haven't had a Chinese for many years so when a leaflet dropped on my mat saying there was a local halal Chinese I just had to try it. Had sweet/sour chicken balls, chicken in oyster sauce, beef with mushrooms, prawns in red sauce and fried rice. The portion sizes were good, food arrived hot and within the time stated and all very tasty. Will definitely be using them again.

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Naazneen Britton . 2019-03-07

MORE AT Google

DO NOT USE THIS TAKEAWAY! 2 hours and still nothing, cancelling the order, no apology from the guys on the phone the 3 times I called! DISCUSTING.

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Adlington Family . 2019-02-14

MORE AT Google

Best Halal Chinese in Nottingham.

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Kashif Akram . 2019-02-12

MORE AT Google

I hate this shop twice they my order wrong and they aruge with u on the phone saying you didnt say that what a joke would adive not come here

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Fawzia Khan . 2019-01-16

MORE AT Google

Spare-ribs too bony for me. However the food is not bad at all.

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Isibella - De - Goddess . 2018-12-27

MORE AT Google

We waited two hours for food. A big order and when it arrived it was terrible. It was so salty you couldn't eat it . The ribs were hard and so over cooked you couldn't eat them, they were so chewy.I rang and spoke to the manager and he said " oh , well can I put the phone down now ". Honestly, just dont do it.I shoulď have stuck to Ruby House. .I'm sat here hungry eating prawn crackers .

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stacey johnson . 2018-11-09

MORE AT Google

Had good experience and tasty food . Love it

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N Ullah . 2018-11-08

MORE AT Google

It's great to have a halal Chinese but unfortunately the meat is clearly boiled and stored separately, so when a dish is cooked the same meat is added in so it all just tastes the same. Clearly has potential but they need to ensure food is cooked fresh with authentic ingredients and flavours. Not a fan of boiled chicken and beef in a stir fry. Not a great experience this time round.

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Amrha Asghar . 2018-11-07

MORE AT Google

Absurdly rubbish food. They must be stupid as I instructed an extra curry sauce with my 3 in 1. I've opened it, really dry nearly no sauce and no extra curry sauce. Called them and they said they put loads on and the sauce is thick. I will never order anything from there ever again. You have been warned you will be extremely disappointed.

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Jay Me G88 . 2018-11-02

MORE AT Google

Fantastic food and service.... the fact you can get halal Chinese food in Nottingham which taste great is a treat for everyone

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latif jabraan Jalil . 2018-10-05

MORE AT Google

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Chinese
outdoor_seating_193026takeaway_193026delivery_193026

I went to this restaurant for the 1st time this Friday for dinner with my partner, and the service of this place is THIS BAD that I have to leave a review about my experience: In general I feel I wasn't respected by the staff in this place: I didn't get all the service I am paying for, and I got YELLED at by the staff for nothing! Can you imaging the staff in a restaurant YELLING at their customers for not wanting to give up a service they should provide? I stayed clam for the entire time and I feel the NEED to publish this experience to everyone regarding this place. 1. When I went in to the restaurant, the staff is only repeatingly telling me to scan the code to order instead of putting me into a seat or anything. I am not very comfortable with using my phone to place the order, so I talked to the staff in the front desk if I can place an order there, or if they can help me to place an order instead. However, the staff VERY RUDELY telling me again to scan the barcode as "He is busy and don't have time to put the order down", and he pointed the barcode to me again and walked away 2. After I finially place the order by my phone (again this took me quite a while, as the internet was also really slow in the restaurant), on the screen it said the order was placed and I can pay after the meal. However, right after the order was in, the front desk staff was LITERALLY YEALLING at me to come over to pay, as if I am deaf or something. I questioned the staff that I should pay after my meal, and again he told me that "I am busy and you got to pay it anyways". I also asked him that given he got to sort the bill with me in the front desk anyways before me having my meal, why can't you just take my order instead of asking me to spend 10 minutes on me phone? Then he completely ignored my questions and walked away 3. Finally this argument dragged the attention of the manager. However, instead of helping to solve this comflict, it only come with more excuses and run arounds. The manager told me that "The ordering system is only available online and they can't take any offline orders", which is clearly a lie and nothing got solved in the end - her staff literally yealling at his customer and there is NO APOLOGIES or anything I am coming to this restaurant to paying for a service, and I think that helping the customer to take order is a part of the service they should provide. It is ture that I can willingly give up the right to take this service, but as I am not very comfortable with my phone, and they still force me to do it anyways and their VERY RUDE attitude is completely offputting. I really wise I have went somewhere else as my Friday night dinner is completely ruined :( The food was alright, but I don't have any mood to taste anymore after this arguement, I was so pissed and I just want to leave this place!

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3.7

1915 Opinions

location-icon77 Haydn Rd
Chinese
outdoor_seating_77909takeaway_77909delivery_77909

Absolutely beautiful really enjoyed it thank you

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2.5

2162 Opinions

location-icon80 Hartley Rd
Chinese
outdoor_seating_77086takeaway_77086delivery_77086

health and safety hazard, tell me why i had metal scourer in my curry?? wouldn’t have again.