Based on 111 opinions finded in 1 websites
Based on 111 opinions finded in 1 websites
Nº 439 in 488 in Derbyshire Dales
Nº 162 of 176 British in Derbyshire Dales
Opinions
Disappointing. No hot dinners being served. Nice panini but service not great. This used to be quite a reliable place for a decent lunch/dinner but nowadays not so much.
Carol391 . 2024-10-03
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Where do I start ... Me and my husband entered this cafe to see that not a single table had been cleared, with a queue of customers mostly with unhappy faces due to the long wait at the till. So we decided just to get a coffee and maybe a slice of something sweet. So there we were, with our slices of sweet in hand, waiting in the queue of the damned to be served by the quite shy young girl at the til. 20 minutes or so later we made our way to the beginning of the line and placed our order with the girl. After we had been seen we then had to wait a further 10 minutes with a few other customers all waiting for there drinks. The lady behind the counter splashed hot chocolate on the floor then a further coffee. Not very perfession if u ask me. Finally found a clean table and sat down to our luke warm drinks and cake. Looking round we hadn't seen a single member of staff smile at a customer let alone have a chat with them. A little while into our drinks we smelled burning coming from the kitchen. Roughly 5 mins later a gust of smoke came from the kitchen. A women ran out insisting everybody had to leave and that they had to cancel the fire engine. Leaving a line of unhappy customers. One including a man who had finally received his sandwich. Who replied with " what about my sandwich" with a very sad look on his face. Alot of angry customers today I believe . We will not be returning to the cafe again for the reasons of. Unfriendly staff, long waits on food, dissapointing drinks and food.
Jess B . 2024-09-29
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After arriving, went up to queue, this took a good 20 mins, after ordering, had to also wait for your drink, which again wasn't the quickest, but we went knowing this so that was fine, sat at the table waiting our breakfasts, it was busy so we expected a longer wait than usual, then we started to realise people who got there after us, were getting there food, so we asked and it turns out they completely forgot our order, so after waiting an hour for our food it turns out it was never being cooked, so we got a refund for the breakfasts we never had and left, staff were undertrained and weren't enough of them, there was used plates and cutlery on most of the tables, nobody clearing up. Bad experience won't be going back anytime soon, waste of a Sunday morning.
Darren G . 2024-09-29
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We’ve visited here regularly over the last 2 years but something has recently changed, for the worse. The menu has changed slightly and the wonderful beef & horseradish sandwich has gone, together with the fish fillet in ciabatta bread with crushed minted peas. Today I had a “roasted vegetable quiche” which consisted of mushrooms and a tiny bit of red pepper skin! The last three times we’ve visited, our lattes have been so weak they resembled slightly flavoured hot milk. It’s such a shame as it used to be great.
ILovetheSeadise . 2024-09-13
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Normally, this is a great place to eat. However today was quite the opposite. A curried vegetable pasty that was only just warm enough and an egg mayonnaise sandwich that had lettuce in (for some strange reason) and the whole thing was so sloppy it was almost drinkable. I sincerely hope this was a one-off
ILovetheSeadise . 2024-07-17
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Short staffed with signs advising of service delays. Staff were very professional, efficient and polite. Carvery was excellent. Best Blue Diamond restaurant I have visited by far.
Steve D . 2024-07-01
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My friend and I visited for breakfast, which we do regularly. Today, we had a little toy chihuahua with us . We sat away from everyone, where they have a dog area, and were asked not to have him on our lap or on a chair that had a coat covering it as he was too close and the girl said that people have bee complaining in the past re dogs on the chairs or too close to the table. There was a lady with a very large dog that could put his head on the table and really close to it closer than our littledog, toy chshe also took it to the counter to get another drink were the food was, and they were not in the dog seating area. How is this different from what we did, but she was not asked to keep it away from the table as we were. I do understand the concerns about dogs being in the restaurant because it states dog friendly we didn't we what he issue was we our dog.
Carol . 2024-05-26
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£5.50 for a thin slice of carrot cake, which wasn’t actually very nice. Very expensive and not great experience in the cafe. The garden centre itself isn’t too bad.
G8823DWanna . 2024-05-05
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Typical garden centre fare. Breakfast baps good but cakes are expensive. Quite a few tables, and toilets at the back of the centre. Parking is a bit tight in front of the centre but there’s another car park up the hill.
Teacake_Taster . 2024-04-23
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Very Over Priced. Every slice of cake or tray bake was £4.50. ..... MORE THAN MOST TABLE SERVICE RESTAURANTS CHARGE. Coffee and cake for two almost £20 .... Is a joke. The food prices are well over charged. £3.00 for a slice of toast & jam. £7.00 to have qn egg with it. The cafe is very noisy/ echoing and not a present environment. The swrvice counter is also VERY confusing. There is no clear signs for where to orde / pay / or collect your food / drink.
David L . 2024-03-11
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Waited 45 minutes for our breakfast order to arrive and when it did a meal was missing. Lovely inside but let down massively by terrible customer service. Will not be returning any time soon.
DerbyshireFood . 2024-02-25
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Came out for breakfast with the family really should have read reviews first, positives nice surroundings. The reason for 1 star waited 50 minutes for order to come despite seemingly no priority as to regards order times then one order completely missed and another 30 minutes missed order appeared. Won’t be coming here again service appalling.
Keith S . 2024-02-25
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Ordered a sandwich and a quiche at the restaurant, after sitting for 45 minutes and watching several customers who ordered after us, get their food, we went to ask how much longer our order would be, to be told that there had been a problem and some orders hadn’t gone through 😳 Everyone else seemed to have gotten theirs, so it must have been ours then but, how long were they going to leave us without food ? Absolutely abysmal, we visit here regularly but this will be the very last time, there’s plenty more Garden Centres around, who take care of their customers much better. This place is expensive and offer poor service in the restaurant…….avoid!!
Widdy1961 . 2023-12-29
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We ordered the bacon / spinach quiche from the light lunch menu, deli quinoa salad and a chilli jacket potato. The food is generous, exceptional quality and not your bog-standard fayre. The restaurant has a bustling atmosphere, is bright and has efficient, friendly staff. Main courses are on the pricey side, but the quality looks good.
Joyfulwanderers123 . 2023-12-13
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Nice food, but so ridiculously expensive compared to other comparative places. Nearly 40 pounds for two jacket potatoes and two drinks is just silly.
Stay20741108249 . 2023-11-26
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Don’t bother going unless you can summon up the patience to wait for the dilatory restaurant staff - pleasant but so very slow! The cakes were ok, but pricey. The cacophony of sound in the over cluttered, ( mostly wheelchair inaccessible) ‘shopping’ area drove us away. The disabled lavatory obviously hadn’t been checked for a while. It’s sometime since we visited, and unfortunately, I very much doubt we would return.return. A real shame.
OakwoodUK . 2023-10-18
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I met with my friend on Sunday for her Birthday. She had a ham panini, which she's had here before, I decided on the egg and mayo on grain bread, both came with a few leaves and a small amount of crisps. We also had a large cappuccino and a large latte. Firstly what I like about the cafe at Matlock Garden centre, the coffee is nice, dogs are allowed, it's bright and pleasant to sit in and the staff are friendly. What I dislike is the food and drinks are really expensive for what you get, I'm presuming the Mayo is vegan as it had absolutely no flavour, my friend had some out of the jar on her plate for the leaves and to dip her panini in. I obviously had it in my egg mayo sandwich which tasted of nothing, and I mean nothing, not mayo, not egg or was dreadful!! The bread was nice and fresh though, so I wish I'd just had bread and butter. Like I say I'm only presuming this mayo is vegan but if I'm not vegan I don't want tasteless vegan mayo, if I'm eating eggs I'm obviously not vegan. If the mayo isn't vegan they need to look at what they're buying and also where they're getting their eggs from as they should taste of something. My friend said she wouldn't have another panini there as it wasn't good. This is so sad, we've been going there for years because the food was nice, although on reflection the mayo never has had any flavour. Will we go back, it's up in the air, if you're charging these prices the food should be good
GymBunny13 . 2023-10-10
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Can,t believe we paid £9.45 for a miserly 2 slices of white bread filled with a bit of roast beef, horse raddish and a bit of rocket!!!! nothing else on the plate apart from a side of so called gourmet chips which cost another £3.75! We,d also waited a good 20 minutes for the pleasure! although the restaurant wasn,t even busy! think everyone is on a go-slow! Next time we visit the lovely Matlock garden centre we will take our own picnic and sit in the car to eat it! at least we wont be hungry and broke!!!!
maggiemay36 . 2023-06-26
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£24.+ For 2 panini's and 2 small bottles of pop ! So overpriced for what we got , been going 17 year's , but won't be again. Staff were pleasant.
Maxine S . 2023-06-06
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We only called in here on the off chance...My self and two Daughter's...as we were out for a afternoon out (we dont live local)...and we were passing and thought ...Ok let's call in here.....We firstly looked around.. the garden centre..Very nice indeed...flowers/plants fresh...good value..some different..and loads of other things to look at....well set out...nice and clean...when then decided to eat there.... Absolutely. lovely..Very clean...Excellent Service ...great food..fresh...tasty...good potions ....We all had some thing hot....food and drinks...Staff all round very helpfully and pleasant.....yes we had to wait a short time for our fresh cooked meal...but well worth the wait.....we were surpossed to go on to some where else...but we did not go much further as it was lovely.....
hfphbill . 2023-06-04
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Quite a while since we've been here for food and tbh it'll be quite a while before we return. My husband only wanted something simple so the chef agreed to provide him with sausage chips and beans - the same as my three year old grandson asked for - cost for child's portion was £6.95. Husbands portion, served on same size plate totalled £3.50 for gourmet chips (I'd like definition of what makes them gourmet as they were chunky chips, the same as the childs!) £1.95 per sausage (x2) and £1.95 for a very small pot of beans, again same size as childs portion - his meal totalled £9.35 - which meant 5 extra chips (yes, we counted !) cost £3.40! The sausages were tough and extremely chewy and the chips were far from crispy on the outside and fluffy in the middle. We couldn't understand why there were only a total of 6 tables occupied on a bank holiday, sunny and warm Saturday but it should have given us a guide.
Q1284QUelainec . 2023-05-27
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Sunday lunch - great! Busy, but staff are working hard and food is tasty. Good choice on menu and everywhere is clean.
RosieM1341 . 2023-05-15
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Love matlock garden centre staff are always very helpful and kind. We were prepared to sit out side as i knew it wasnt dog friendly, i did suggest this on a previous visit,and to my surprise they have created a dog friendly area. I was very happy to see this. Thank you x
Madforwhitby . 2023-04-16
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The restaurant at this garden centre is fantastic. The service and staff are very attentive. It’s the quality of the food that makes this restaurant stand out! It is stunning! The garden centre itself is great too.
LLBMW . 2023-04-11
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Popped in on a Saturday for some lunch it was relatively quiet and plenty of tables. We ordered a sandwich, a panini and 2 soft drinks. After 25 minutes our food still hadn't arrived so we went back to the counter to be told to...
H2695JKemmaw . 2023-04-08
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Visited the restaurant, no clean tables im talking at least 6 we counted with dirty pots yet staff stood around chatting.. Not a great selection of food or cakes. Everything looked old and dry, We did buy a chocolate cake that was dry for £4.25...
MrsT210 . 2023-03-25
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What an absolute joke went in for a coffee and a bit of food I ordered a toasted teacake and after a 20 minute wait I went back to counter to be told oh yeah we've burnt it and we haven't got any more Couldn't...
611glynnt . 2022-12-27
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Have enjoyed a couple of Sunday dinners in recent weeks - been absolutely lovely! You get a plateful and service has been good - no complaints! It’s rather busy, staff work hard to cater for everyone; service can be a little slow, but that’s understandable...
RosieM1341 . 2022-10-18
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We both had the roast beef dinner - it was absolutely lovely! Staff very busy, yet they all delivered an excellent service. No complaints at all - thank you!
RosieM1341 . 2022-06-05
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I never expect too much from food at garden centres but both our meals were excellent. Tasty and very filling at a reasonable price.
chrisbG6317KA . 2022-05-25
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The aquatics department lady that was their today was very knowledgable and knew her stuff. Gave me all the help I required to set up my new fish tank and did it with patience with a complete novice like me...Didnt try and sell me stuff...
Mark W . 2022-05-17
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Whilst visiting the Peak District for a few days we went to the Garden Centre and bought some plants and gifts, we also went to the Garden Restaurant and were overwhelmed by the high standard. We had amazing Paninis and the service was exceptional. The...
Dream62899029680 . 2022-05-09
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Waited over twenty five minutes for a rather overcooked and hard-crusted quiche, while the wife found a dog-hair in her panini. The food was genera tasty but the slow service, hair in food and high price, means we will not be returning.
rodw561 . 2022-03-18
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We go here quite often as we live nearby and I just realised I have never written a review. Having been elsewhere and not far from here earlier (!) it made me think. Have been here for years - more than 10 and have never...
helengP1068VK . 2022-03-13
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We are regulars to the garden centre as live fairly local - love browsing and have bought a wide variety of plants/ gifts and a very lovely Syrian hamster (Still going strong!) from here over the years. Staff are always pleasant and helpful. Good choice...
RosieM1341 . 2022-02-06
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Only called into this cafe at Matlock garden centre today as Chatsworth garden centre had problems with their card machine and we hadn't any cash on us. It was very busy when we arrived but we managed to secure a table straight away. We ordered...
sami515 . 2021-12-05
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Excellent coffee and scones were enjoyed by my wife and myself. Extremely pleasant tea rooms and lots of plants and Xmas decorations etc.
288leonards . 2021-11-24
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Quick bites is something of a misnomer. There is nothing quick about this. 8 staff from what we could see full of activity but doing very little. Left after 20 minutes of waiting.
mathewg362 . 2021-10-17
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Plenty of stock in, variety of plants, lots of garden bits (seating, lighting, BBQs) and a selection of gifts to have a mosey around. Pleasant cuppa and cream tea in a well spaced out cafe with attentive and pleasant staff.
Rafikijax . 2021-08-01
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Visited this garden centre with some trepidation as Derby Garden Centre, which is part of the same group, would not be getting a second visit. The cafe at Matlock was a delight. The staff were friendly and efficient. The food was delicious. We had prawn...
Janice P . 2021-06-27
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We arrived at Cafe entrance it was not busy took a good while for staff to come to us, the staff member was not friendly didn't ask if we had preference of where to sit. We filled in the track and trace details and waited...
T5999FPcharlottem . 2021-06-16
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Went for quick on route lunch on our 54th anniversary - simple panini (same filling) pot of tea for 2 and it took just over 2 HOURS! - Staff not customer focused, kept getting wrong food or incomplete orders to tables. Tables not properly wiped...
Y4991DBpeterw . 2021-06-06
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Visited this garden centre 24/3/2021 and amazed and disappointed at the very noticeable ongoing decline that has happened over the last three years. Two steps inside the entrance and expectations take a dip. Selection of plants is limited and as one progresses thru the centre,...
Tony S . 2021-03-25
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Just wanted a coffee mid morning. It took quite a while for our order to be taken and delivered. Our main concerns were the closeness of the tables, there was no way you were seated 2 metres apart so was thankful we weren't eating. There...
Sue4442013 . 2020-10-15
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Arrived on Sunday for a roast. Was waiting to be seated and was asked if we had filled in the track and trace in an abrupt manner. Nobody else was asked either. The menu is expensive. Food isn’t worth the money. Meat was dry and chewy. Full of gristle. Yorkies were dry. Cutlery was dirty. Just overall poor. Certain members of staff were not very welcoming however others were. Some were even staring at us for periods of time and I’m unsure why. Overall the food isn’t great and service isn’t with a smile. Won’t be coming back.
Anonymous9669 . 2020-10-11
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Went with my son and his partner this morning and ordered 2 vegetarian breakfasts and one light breakfast together with 3 lattes. The order was taken swiftly and the lattes arrived within a few minutes. However we could see our breakfasts sitting waiting to be...
Rita B . 2020-10-04
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Understandably there is a one way system but it’s so poorly organised/set out. We didn’t find anything we wanted to purchase so decided to leave. Only we had to queue for 30 mins to get out. There were 2 tills open, but after asking the...
Son-86-00 . 2020-05-17
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Called in at This garden centre Saturday 14th march 2020 for coffee and bite to eat We both had the big sausage rolls Absolutely gorgeous Best SR s have had anywhere Staff very pleasant and helpful
david w . 2020-03-15
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Cleaned the table myself and most tables were a mess, only 11.45am. Staff unpleasant and arrogant. Misleading RIP OFF Senior Citizens Carvery. How they dare to name it a Carvery. ONE POTATOE AND ONE ROAST POTATOE with limited tasteless veg swimming in water, a huge...
964hi . 2020-03-14
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Lovely, very clean and lovely food, great kids area with just enough to entertain, reasonable prices and all around good
1981_diner . 2020-01-25
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We took one look at the cake display and decided we'd have to share one between us because the portions are huge, but it was so good we'll be back to try another next time we're in Matlock. Latte and hot chocolate were both delicious...
894maried . 2019-12-31
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I’ve visited this garden centre cafe a few times now and have always found the staff to be pleasant and helpful. The food looks and smells delicious. I opted for a sandwich and found it very filling. The cakes are wonderful with a good selection....
Jimbobbee . 2019-11-21
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We found the resturaurant very good with a very varied menu. We had brunch there and the choice and quality met our expectations. We noticed that they also do a senior citizen meal at a nominal price. The staff are polite and it was very...
Graham B . 2019-11-20
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Visited Matlock Garden centre numerous times and always had a lovely meal! However, today we opted to go for roast turkey with veg, Yorkshire pudding and potatoes and it was terrible!!! The turkey was very very pink, grotty, didn't look cooked. Sent it back and...
Becky L . 2019-11-14
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It has a good selection of a wide variety of things that you may or may not want - but could pick up goosd ideas for presents for friends and loved ones. The garden section has some interesting plants and other garden options (fishes and...
dick h . 2019-11-03
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Visited with my elderly mum for a light lunch. We chose roast beef rolls which were served with roast potatoes. The beef was beautifully cooked. So tender and tasty. Always lovely too at Chatsworth Garden Centre. A very generous portion of roast potatoes too. Pleasant staff, comfortable seating, relaxed atmosphere & certainly worth a trip to visit the garden centre.
bluetwo47 . 2019-10-28
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We popped in here after doing some shopping in the area, it 's been quite a while but we have visited many times over the years and have never had a bad experience, we both had the chicken,bacon and mushroom and all the trimmings on Saturday and it was a really enjoyable meal with the price equivalent to most pubs for the main meals and if you have room they have a very good selection of cakes,scones and cookies, the staff are all very pleasant and although you might have to queue for a little while when it's busy they are very efficient, all in all a gem just of the beaten track of Matlock we hope to be back soon :-)
Paul W . 2019-10-21
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I've given two stars because the staff in the garden centre are very pleasant. However the restaurant is a shocker. £4.50 for a very small regular hot chocolate with a squirt of cream and a couple of small marshmallows. They forgot to put the cream and marshmallow on the bill so made me go back and pay extra. Pretty poor service. Would be worth £1.20 at most anywhere else. Bad presentation, spilt all over the tray. Chicken panini is a bad flavour combination with the pepper. Cheap coleslaw, unimpressive salad. Roast was the worst of all at the price. Over done veg, dry meat, burnt potatoes, Yorkshire's flat as a pancake. Massive waste of £30 and our one treat of the month.
RebeccaD123 . 2019-10-19
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very pretty setting at this restaurant, only went for coffee but the full english breakfast looked amazing
Sharon B . 2019-06-10
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First time we have visited the restaurant here.
1949etwall . 2019-05-27
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Stopped here after a day out for lunch on the way home, although parking was really busy we managed to find a space, and although the garden centre was busy the restaurant wasn't too bad, thank fully.
jesskm24 . 2019-04-23
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Very much the same as any other so in that respect average. A good range of well maintained products including home gifts etc...
Paul F . 2019-04-07
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Called in for breakfast on a Saturday morning, the restaurant is very clean and welcoming, the staff are friendly and sociable.
michellegH1226TG . 2019-01-26
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went in for lunch with our grandkids
brian m . 2019-01-08
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We occasionally visit this garden centre and we love the plants and gifts but the restaurant is a real let down. The food is bland and the coffee uninspiring. We ordered lattes and it tasted like hot milk with a dash of coffee. We ordered a roast pork panini and although it looked nice it had little flavour. Very disappointing. This restaurant has potential to be far better. The person that served us was good but other staff seemed disinterested in customer care. It would be lovely to return and find it had improved.
jacquis56 . 2018-09-24
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It was obvious that BUDGET CUTS are in place......the large amount of tables full of DIRTY USED Crockery etc.
brian m . 2018-08-18
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We visit here every year, always pop in for breakfast. The restaurant is great, lovely food & friendly staff. The garden centre is well stocked, not just with plants but gifts etc too. Highly recommend!
danwiluc . 2018-08-08
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Felt bored so we went out for a run out, stopped at this garden centre for a look around and something to eat! After a leisurely stroll we tried the garden centre restaurant which was excellent. On a Sunday they offer a hearty Sunday lunch plus other hot food alternatives. The food is hot and plentiful born out by the number of visitors to the restaurant. The food we had was tasty and good value for money!
stevereed626 . 2018-08-03
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Good quality food, generous helpings, obliging staff, great selection of main courses, sandwiches etc.
KnightOfTheKing . 2018-05-15
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Disappointed on the service my mother in law received when returning an handbag she Bought in February that was ripped . Apparently she was lying when she stated that a certain member of staff served her that it couldn’t have been her as she don’t work that day ! Then when that was proven wrong it was that they didn’t sell that certain handbag has it had got brown stitching on ! After about half an hour of two women having a good old gossip about which day it was and what time etc they finally found her original receipt and issued a refund ! As she had her bank statement with her to prove she had bought it !
suemcparland93 . 2018-04-08
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Stopped for coffee after a trip to local Lumsdale Falls. Excellent selection of cakes and scones. Portions massive. I had a nice Oreo cheesecake.
D8606XCchrisc . 2018-04-06
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This is a very good garden centre. However it could benefit from being enlarged like others in this chain. e.g. Redfields in Hampshire
Trevor T . 2018-04-01
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We visited here with 3 children aged 7,9,&12. The tables are a little bit crammed in and service was really slow as I think they were probably short staffed. However the portions were very large. The children’s sandwich box was very disappointing. The sandwiches are on quite thick bread which most children don’t like but the ham is good quality. You could pick 3 items to go with the sandwich but they were all a form of crisps or cereal which was very odd. The staff were very pleasant.
holidaymaker23 . 2018-02-23
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Called today at the Garden Centre, not very nice day with it trying to snow, but once inside you are welcomed with an abundance of colour. Good area undercover with plants and all things gardening, along with garden furniture and clothes. Our visit was mainly to visit the restaurant, where there is a good choice, whether just a coffee and a snack or as we had a meal. There is a Carvery or Specials on offer along with a good selection of vegetables.
J1551BDstephenf . 2018-02-14
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Garden centre, lovely planters and hanging baskets really nice to see flowers in bloom. Lovely gifts in the shop, lots of things reduced but not by a lot. Spoilt things a bit as new spring stock not in yet. Lacked the usual sparkle of things and was bit run down in the gift bit.
katherineDerbyshire . 2018-02-04
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I am a regular visitor here because it is close to home but disappointed that within last 18 months I have regularly found tables full of dirty dishes, which remain on the tables for an unsatisfactory amount of time. It would seem mpore practical to have one person on front side of house to do collections and wiping tables immediately people have finished. The tables often feel sticky and little evidence of spray or similar being used to wipe tables. Just think the organisation of staff is poor to give a great customer experience.....also few healthy options.
Revjs . 2018-01-28
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Food average in the cafe. Been here several times and if you like a good plateful to save cooking at home then this is the place for you. Very good value with regards to quantity. Food a bit tasteless but as a veggie one does not have too high hopes anywhere. Sometimes we can be pleasantly surprised of course. Very good for coffee with friends and of course the garden centre is very good but sometimes a bit pricey compared to others.
Judy M . 2018-01-14
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My wife had a Cappuccino and I had a latte. I was a little disappointed with my latte as l felt it was more like coffee flavoured hot milk than a coffee with hot milk. I was a lot more disappointed when I went to the counter and politely asked how the latte was made and how many shots of espresso were used. The response to my question was not unreasonable and the young lady explained my latte had been made with one shot of espresso. I then said " Oh, ok it's a weak latte" This was the point where she forgot that I was a customer asking a question about a product and climbed right up on her high horse. She told me in no uncertain terms that "No, a weak latte is half a shot and a latte is one shot" and as she had been Barista trained she knew what she was talking about. I let this slight rudeness pass and simply said that I would ask for a strong latte if I came in again but it did kind of sour my happy mood a little. We also had a Rhubarb and custard cheesecake which was passable but in truth the rhubarb wasn't quite tart enough and the centre although soft and smooth was quite bland with little hint of custard. The biscuit base was good though so it's something to build on (bad pun intended).
Cricket1Food2Coffee3 . 2017-12-13
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I was looking for garlic bulbs to plant - no joy, but there was a whole host of Christmas things for sale- I was a tad disappointed, but it seems to be a fashion at this time of year to sell Christmas things. However, This place is a great vendor of many other garden requisites, as well as nice knicky knacks - well worth a visit.
dick h . 2017-11-21
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I visited this lovely restaurant on Saturday lunchtime with my parents. It was busy, but well managed and we were served quickly. There was lots of choice at the counter, all looked freshly home made. We each chose to have a beef roast dinner because it just smelled so good
DerbyshireJoanneJ . 2017-11-02
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We had paninis. My goat's cheese was delicious and both were well filled (some places you go the fillings are somewhat sparse). The portion of chips was very good too. My order was incorrect when it arrived (anyone can make a mistake so no problem) and the server immediately said she would return with the correct order (goat's cheese instead of plain cheese) which arrived a little later piping hot and fresh.
BADGERANDBRAMBLE . 2017-10-10
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Called at garden centre today and decided to have lunch. There was a good choice of hot and cold meals as well as light snacks. Great selection of cakes and puddings. We both chose to have the pork dinner which was amazing - delicious. Pork - large slices and absolutely full of flavour - Yorkshire pudding, roast and boiled potatoes, peas, beans,red cabbage and carrots - all piping hot. Even the gravy was delicious. Staff were so helpful and friendly. They were attentive to everyone I who came in while we were there. Husband had a slice of chocolate orange cheese cake for desert which he really enjoyed. I was too full for desert. We will definitely return.
C1612KLannac . 2017-09-19
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How can you CHARGE ADULT prices for KIDS meals half a dozen chips and a few beans receipt shows CHIPS £2.50, Beans £1 TOTAL UTTER RIP OFF
brian m . 2017-08-31
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We were en route to Buxton and absolutely famished. Not wanting to muck around with trying to park in a town or village with parking restrictions, we were on the look-out for a pub with plenty of parking when we happened on Matlock Garden Centre. It seemed to be a very good and well stocked garden centre but that wasn't our objective. The restaurant is self service but there were plenty of staff around, clearing tables and serving etc. My husband had the roast beef option; his plate - a large one - was piled high with beautifully cooked beef and fresh veg and all the trimmings. I had a veggie pie, again with loads of veg and wonderfully tasty. Both these meals cost £8.95 and were worth every penny. Staggeringly good food which wasn't matched in Buxton or North Wales where we spent the next few days.
presdee . 2017-08-14
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Nice garden centre with plenty to look at.Very nice selection of garden accesories and a wonderful restaurant in my opinion problably the best in the Derbyshire area of all the blue diamond garden centre restaurants.
brifhill . 2017-08-09
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Very good turkey, nice and moist.
LichTraveller . 2017-07-24
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Lovey selection of food of space to eat, reasonable prices home cooked and they allow dogs the garden centre products are excellent too.
patbI8577ZS . 2017-06-13
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We have eaten at Matlock Garden Centre a few times now and always found that there is a good choice and the food is tasty. It is a bit "self service" style in that you queue to order or get what you want (if it is cold behind the counter).
Roy G . 2017-06-03
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My family and I attended on Sunday for a trip out. My Dad was really excited about having a bacon cob but was very disappointed when they took the breakfast away from under his nose and said that breakfast was over. I asked one of the staff members if she would be able to whip up a bacon cob for him which she was more than happy to do, my Dad was very grateful! The cakes were huge and gorgeous and the hot chocolate was lovely. Thank you for your outstanding service.
Chanice-Marie . 2017-05-03
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called on a busy late lunch time------service very quick and polite
brian m . 2017-05-03
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Only only called in for coffee which was average. The decor could be better but it is a garden centre cafe after all. The food was just coming out and did look good and it seemed that maybe quite a lot of visitors come here just for the food. Looked a good selection too at average pricing.
MichaelF233 . 2017-04-23
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We visit the garden centre quite often, a nice wander round for elderly parents, so we have eaten here a few times.
grace134 . 2017-04-21
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The garden centre is a good size so there's plenty to look at, including clothes, gifts, kitchen gadgets and pet supplies as well as the usual garden supplies. There's a large cafe which serves passable food but watery, indifferent coffee. However, I've never liked the atmosphere which is hustle bustle rather than relaxing. People were having to clear tables by stacking dirty crockery onto a couple of tables, in order to find somewhere to sit. Not a pleasant experience.
Dobsons21_13 . 2017-04-19
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Went today for lunch having forgotten our previous experiences of littered tables that were not cleaned when the crockery & cutlery was removed. No change, dirty tables with food stains left by the previous diner/s, unclean crumby chairs, spilt food left on the flooring.
Bryan J . 2017-04-17
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We stopped off on our way back from Buxton for a break and to look at some plants. There is a good selection of plants which are of a good quality and price. The garden centre was buzzing with people buying plants etc: which is a good sign, the staff were very helpful. The had good facilities for food and snacks and the food was fresh.
Whiskey176 . 2017-04-12
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We have had a few different meals here,like a Sunday roast,breakfast and this time we had a panini and side salad. Delicious. We think the food is lovely and fresh,with a decent portion of food too.
d0nna47 . 2017-04-11
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Enjoyed the visit, good range of plants, furniture, gifts and some clothing, etc. The centre has good facilities for food and snacks, we enjoyed lunch
Winelover19 . 2017-04-09
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Decided to call in for a late Sunday lunch. Big mistake. Cold meat, cold veg, cold Yorkshire pudding. Manager on duty seemed unaware what the hot holding temperature for carvery food was and was reluctant to give a refund until this was pointed out.
markbX7481MA . 2017-04-02
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Have a coffee while the kids run riot in the soft play area - heaven for busy parents. Did not eat but the cakes looked ok.
swpratt . 2017-02-15
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Friendly welcome and good for a breakfast and coffee. This is a good garden centre and the café is pleasant and serves nice food.
HeafR . 2016-12-24
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Having had a pretty awful experience at the Whitworth terrace cafe I came here with my parents for lunch. We had toasted sandwiches which were well made, tasty and well presented with a lovely crunchy salad. The staff were friendly and attentive. I would recommend this cafe to anyone.
255 Opinions
Lovely place. People pleasant enough. Ordered some food. Should have taken 20 mins tops. Over an hour later still not had food. It was just a steak sandwich, which it said came with onion chutney. Crispy piece of steak with a few fried onions. Cold chips and onion rings that were sitting in oil. A couple that came in about 45 mins after us received there food first, and that was 2 curry dishes. Was told the steak took longer than the curry????
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Lovely evening again at Stepping Stones, friendly attentive staff couldn't do enough to help.
3035 Opinions
First of all it is an extremely clean pub / hotel and I agree dogs shouldn't be allowed every where. We have witnessed dogs sitting at tables in other pubs ..not in Bakewell. But we called in early doors last evening for a quick drink whilst waiting for the bus. Crikey talk about a frosty. . reception ...not from the young lady greeter but from the bar staff...we were told to sit in the back of the pub if we were only drinking..it was soulless . Not somewhere I would consider eating. Came back to Baslow for a lovely greeting.
1042 Opinions
Ive reviewed this place before as its our go to. We have been many times. We just got back from one night stay in the annex where we usually stay. We have never had any issues before but last night was a bit disappointing. The bathroom needs cleaning properly. The tiles and the drip bar under the shower door was terrible. The bath panel had been broken and not repaired and the bottom of the bathroom door was broken so we couldn't close it. There was dust on the headboard too. Late last night as we were tucked up in bed, the fire alarms went off so we shuffled outside in pjs and coats. No staff around. We went to Reception and ended up in the bar. No explanation really so that was a bit unnerving. This is our go to and i really want them to get standards back up. I dont want to start trying to find alternative places to stay but if it doesn't improve then we may have to next time.