Masons in Hartlepool

Was packet mash and burnt roasties not a good dinner at all

lovely food the giant Yorkshire pudding is gorgeous!

food was ok but eggs were under cooked and bacon very salty

Food was very tasty especially the sausages. portion size of the mushrooms, tomatoes and beans could of been better but apart from that no complaints

Amazing food and great service, very friendly, food was homey and great value for money!

Delivery driver went to the shop to buy the cans of drink I ordered outstanding customer service

Always lovely from what we have ordered so far. Fresh n tasty .. always follow food instructions too

ordered mince and dumplings. it was honestly awful. dumplings were rock solid, mash had a strange taste to it, and the mince was from a tin

curry chips and rice- actually really nice, good quality, good sized portion, this is a takeaway that rarely lets you down

always order from here for a Sunday lunch. absolutely lovely 🤗

Really enjoyed our dinners, Beautiful cooked, lush roasties, Decent size portions. The free cans of pop as way of apology for being really late was appreciated. Definitely will be going back again. Happy new year

Food was perfect fresh and hot when it arrived everything was correct very good portion size delivery was before the time aswell 10/10 thank you

Food was nearly cold on arrival. The dumplings were so hard and fork wouldn’t go thro them. Mash potato was instant and tasted powdery. Quite a bit went in the bin. Will not be ordering again from here.

Wasn’t very nice food at all won’t be ordering from here again well disappointed

The delivery was later than expected but the food was great and the driver did apologise. Best breakfast in town, in my opinion

Food was cold and greasy. Poor quality sausages … really mushy with no flavour. Soggy fried bread and the eggs were hard and rubbery!

Nothing large about the large breakfast bun , and I only got half the drinks I ordered , will not be going back

OK so this place rocks absolutely spot on portions, quality of food and delivery time

Excellent all round would definitely recommend

Delicious again ! Really lovely food

Delicious food will use again. Strongly recommend

Two meals where missing from my order which where the kids. No one was answering the phone when I tried calling and the food that did come was warm at best.

Did not get my order tried to call the shop and they kept putting the phone down.

I’ll not be ordering again, 2 of the kids meals where missing and the meals that did come where just about warm

Excellent full breakfast and breakfast bun. I didn’t leave a scrap.

Dumplings were soggy and didn’t come with veg

Beef Sunday dinner was 100%. Beef was cooked lovely. Food was ready on time and piping hot, staff were spot on thank you.

Absolutely delicious!! Arrived early and piping hot. Will deffos be ordering again

Where to start food was cold the mash was smash 😩.... never again will order form here horrible food

Best smash burgers and homemade chips in town

The full English breakfast was meh, eggs were burnt the cook needs to improve on the eggs as eggs were over cooked to the point of the eggs having a hard crust

Best breakfast I’ve had in a while, sausages are lovely!!

Arrived late and the food was disgusting, looked like a bunch of stale left overs put into one box, way over priced for the low quality of food. Much better Sunday dinners for the same price.

Didn't get my Dr pepper will ask for it next timee

Big yorshire, not enough breakfast

Delivered to the wrong address 10 houses away. So was cold. Meat was scrappy. Had better from them.

Food took an hour and half to come and was barely warm. Gravy was like water and food was bland

Food arrived on time however food was freezing roasties where undercooked gravy all over the place would not recommend chicken tasted like it had been microwaved same as Yorkshire pudding

Ordered a beef roast and paid extra for a portion of pork, didn't receive pork, out of pocket and disappointed.

Really lovely Sunday dinner. The cheese cake was something else though… cheese cake on another level.

Food arrived almost cold. Hot chicken sandwich wasn’t good, chips not great but puddings good.

Lovely dinner and decent sized portion. Arrived as quickly as they could deliver beating the estimated time. Great service.

really enjoyed it, had a nice sunday dinner on a tuesday.

Ordered mince&dumplings was about a spoonful of mince if that chips were overcooked lemon cheesecake was warm as been put in with hot food disappointed wnt by again all in bin

Food was a bit cold and toast was missing Beans and tomato had leaked into other compartments and the bacon was undercooked Overall food was great ok for the money but not somewhere I plan to go again

food was appauling advertised vegetables they were invisible will never ever order from this place again I work too hard to have the mickey taken out of me food was appauling you should be ashamed delivering this type of food when people are struggling

I was screwed over, not by the restaurant, as it has been in the past, but by your JustEat website, which decided, for no reason we can discern, that TS24 0PS was the postcode suddenly for 2 Moor Terrace, when it's own records show it as being the postcode for 18 Moor Terrace Outstanding JustEat! Get a new web designer, I've seen this occur on local council websites as well.

Really nice Sunday dinner. And a cheesecake for dessert. Will order again 🙂

Roast dinner was colder and tasteless..the burger was also cold and slimy. Chips and onion rings limp.and cold too. Very disappointing and definitely wouldn't order again sadly.

My pudding was freezing and lumpy and food was freezing egg was allover food when it arrived

Got 2 roasts, would of been 6 stars but the food wasn’t very warm. Tastes lovely but would of been better hot.

Food was cold from what actually turned up. I paid for 2 big breakfasts. Which advertised mushrooms and 3 sausages etc. however no mushrooms were in there and there was only 2 sausages.

Got two Sunday dinners and were disgusting mash was foul, chicken rubbery and tasteless, all round very poor. Had a couple of mouthfuls and binned

Delicious hot English dinners.

Sausage bun was lovely if u enjoy eating cremated meat, and as for the 16 piece breakfast my partner said the toast was enjoyable as for the rest it's the worst thing he's had in his mouth in 33 year n believe me he's not fussy what goes in there.

Excellent value and quality - loved the way it came so the beans and tomatoes were separated in the tray!

Early on delivery but food was cold, poor quality, tinned vedge not fresh, over cooked Yorkshire puddings (burnt on one side) mash wasn't too bad, Gravy had a good taste but was cold, rosties under cooked in the middle

Not happy with this service at all waited a life time for some food that wasn’t every the best . Won’t be ordering from u again

I thought the portion was a bit small for the price, the food needed to be warmed up.

Powder mash Yorkshire pudding was like cutting cardboard only nice thing was beef and cheese cake

Didn't mind it been early but food was discussing under cooked pie soggy Yorkshire dry over cooked frozen chips and veg cabbage was off it smelt awful put it all in the bin sorry always try to find the best but it was awful never again

Second time in 2 days av orders first time food arrived cold so i got refunded this time the dumplins werent even cooked properly

Cold food and was clear that everything had just been microwaved. Veg and potatoes were tasteless and dry.

Lovely as always even enough to warm up for my tea

Food was delivered warm and delicious

They forgot my chicken on my chicken dinner but other than that it was nice.

Faster delivery which was good. Ordered 2 Sunday lunches. Beef was thin and I'm sure out of a packet. Veg was OK. Giant Yorkshire pudding were frozen ones. Roasties has skin on and no flavour. Filled a hole but for the price there's much better quality out there

Food lovely well cooked and presented nice the cheesecake is to die for well done Tony and your staff.....

Lovely food definitely value for money polite delivery driver

Food leaked all over everything and the custard was lumpy

Always order from here on my days off, lovely warm food and thick cut chips 🍟

Thought I’d give it a try again after previously having bad food and I wish I’d never. The whole dinner was just bland and cold and the chicken tasted really funny. Gutted because it used to be so nice

I was given two different times then it was still late and the food is cold The service was poor two delivery times and still later than that food cold I Have had to warm them up and warmed up food is not nice

Roasties where soft and soggy, white cabbage was hard and the mash didn't even taste like mash, so buttery/sweet!

Disappointed with the quality of the food-no vegetables-potatoes tasted of old mucky lard from a chip pan-wont order again

Superb food. Arrived hot and ready to eat.

2 hours 10 mins for 3 sandwiches then when it did turn up one was missing egg and barley hot

Awful Sunday dinner, when it was delivered it was cold and the meat was inedible. Wouldn’t waste money ordering from here again.

Giving an honest review i ordered a cheese burger with some fries a tub of gravy and a can of coke.. for a start i never received the coke, the burger was incredibly hard to bite/chew (Overcooked/old) the only saving grace was that their gravy was decent however i regret wasting my money on this meal.. 1/5 stars

Received our food and was stone cold and disgusting wouldnt feed my dog it!

Thought the mince and dumps came with a yorkshire pudding but ours didn’t and the roasties didn’t taste like they used to

1h late and 0 response. Never again

Mince n dumplings we had and was lovely 😍 👌👌

Wrong meal sent, called restaurant 5times no answer meal they did send was cold and chips where soggy soft and cold

Where's the vegetables? Mince and dumplings should come with vegetables and the picture on the menu shows vegetables. All we got was mash mince and a few dumplings. So my question is where's the vegetables because clearly vegetables should be there with mince and dumplings

Mince n dumps mite of just asked dumpling about a spoon full was freezing cold everything I got went in bin heard the food was lovely well my experience wasn’t

I have had better in hospital, poor

Paid a lot off money for this dinner to be spoilt with too much pepper in turnip couldnt eat it and to stone cold not happy at all

Arrived over 30 mins late and was cold. No beef came with the dinner. If I didn’t order extra gravy I would have had no gravy. Very poor quality will not use again.

Rotten do not order dinner tastes sour do not waste your money

Everything was amazing. Ordering and delivery were problem free and my food was lovely.

Still needed couple of minutes in the microwave.

First time ordering from here, as we don't have use of our kitchen at the moment due to a new one getting fitted and we are missing home cooked food and ive got to say , we all thoroughly enjoyed all our meals, the beef sunday dinner was absolutely gourgess , beef just melted in your mouth.. Thankyou so very very much, we will deffo be ordering again xx

Food was on time but still took over an hour to arrive.... Was freezing cold,looked disgusting and all tasted the same like a chip pan, eggs looked like been fried for bout 10hrs!

Food was only warm, not really hot. Otherwise, it was wholesome, tasty, and the portions were good. Will do this again.

Portions are terrible, roasties look and taste like they are 6 weeks old, bacon looks like its been boiled wouldn't recommend very disappointed. Wont be using them ever again.

Late, cold, stale and no veg. Lol never again

Food was freezing paid £16 for 2 dinners but won’t be going again

Hi,was wondering if I could get a refund,my food was late and was cold,had to use the microwave because this was late. Could someone get back to me on this? Thanks

The food was nice but cold, I paid for extra chicken and gravy, guess which one they forgot…