The Place in the Park Limited in Hartlepool

This is a lovely little Cafe with a great atmosphere/lighting. I also love all the items available to buy displayed inside. However, the two cappuccino we bought were just to say warm ;-( we didn't make a fuss as the staff were really busy serving an ever growing queue of customers! Disappointing...

Thankyou for the excellent buffet and good service you provided for the wake at Hartlepool Cricket Club on Monday 19th February, it was enjoyed by all.

We love our coffee, but this time we left it behind after just a few sips. Insipid, tasteless, no - my husband says it wasn’t tasteless, it was just really bad coffee. Time to change your bean supplier or get better training on making lattes. What a waste of £6.

Been coming g for years as coffee is good allwYs in proper cups now when I went on Sunday as asaul told cardboard cups even though they had proper mugs not exsectable so you lost my sales from now On

Top service!! Mother's Day morning, so it was pretty busy but the 2 girls on shift were lovely!! So friendly and efficient made my day that little bit better..thank you ☺️

Mothers day afternoon tea was amazing and such good value. Bottomless tea and so much food we had a doggy bag. Service was excellent highly recommend a visit. We will be going again.

I have been visiting Maria's place at least once in the week for approx the past year. I am in no way affiliated with The Place in the Park. I am a genuine person that believes credit where credit is due. I believe that the owner Maria has run the coffee shop for the past 15 years. I have frequented many a coffee shop o my travels and have to say Maria's if not the best certainly strives to get there. I speak to Maria on alot of occasions as a regular. I have to say she is one of the warmest, hardworking and honest individuals I have met. Never a problem, meals cooked and presented beautifully. Coffee is great. The music is from all era's , which goes down really well with the customers and myself and the lighting, well i will let you decide on that. Bit i think they've got it pretty good. The cleanliness of the place is outstanding. For a small person, Maria certainly has a big heart. The way she makes everybody comfortable and relaxed and she is top notch with the children. She's loved by all. So yes she definitely deserves this credit. I sadly am moving on and will miss my cuppas and the warmth given when visiting. During the year Maria supplied what I can only describe as a banquet for a function I was hosting. It went down great, so if your ever in need of any outside catering. Give Maria a ring. I will do my best if ever in the area to visit The Place in the Park, as this holds a special place in my heart. So keep up the good work Maria, her sibling Jakup and the girls LL. Will miss my weekly jaunt. So give it a try and maybe you will become the regular of The Place in the Park. One very happy satisfied customer.x

I have been frequenting this establishment for the past year. The food is great and the staff very friendly. Its a good experience all round. The owner Maria is a wonderful lady, so friendly and a pleasure to know. I will certainly be back again and again. Keep up the good work...

Great food and friendly staff . Nice atmosphere

Went with 3 friends. My Latte was barely luke warm and had to be sent back, toast only done on one side and hardly any butter, same with toasted tea cakes. Cheese on toast hardly toasted at all. Tea came in small pot and asked if milk was wanted with tea but when poured it already had milk in the tea pot. Very disappointed.

I held my mum's wake in the function room at this lovely establishment and it was fantastic. Thank you to all the staff for making this important occasion so special. The way they'd set the room out was lovely and there were doors that opened out onto an exclusive grass area which was great as we were lucky enough to get a warm day. The food was divine. I went for the Saffron menu and the quality was excellent (particularly the corned beef pie) as it was all home made. They didn't scrimp on quantity either. There was way more than we could eat. They could have charged a lot more for what they provided so don't be put off by the low price tag. Just to keep this review balanced I'll nit pick and give you the negatives. Only 5 parking bays outside and these are disabled only. However plenty of free street parking a short 3 minute walk away. The soap dispenser in the function room toilet was empty so we had to ask for it to be filled (which they did immediately). Would have given 6 stars but only 5 available. Look no further if you are considering this place for a wake. Thank you to all the staff who work here. You're all lovely.

Took my friend in as she fancied a cuppa and a scone lovely staff cafe clean and we both enjoyed our hot cup of tea and our lovely fresh scone will be definitely going again

Ordered Valentines Afternoon Tea for two. Delicious, everything freshly baked. Cakes and Scones very light, great selection. Also plenty of sandwiches. Very good value for money. Also carnt beat real clotted cream mmmm.

For a small cafe it has a huge menu all cooked on site. Lovely staff quick service clean and value for money. But for me the best cornflake tart and custard in the North East. Add to that close free on street parking and it’s a winner.

Had afternoon tea. Got no little plate to put the cakes and scone on. Got no knife to cut and butter the scone, got no pot of tea.

Nice place cafe good if a little slow

Stood at the window outside waiting for a coffee (5 mins) server acknowledged me and gestured 2 mins to which she served a customer inside then talked to him for 5 mins while I waited outside. I walked away in the end, disgusting service.

We hired the room after funeral. The room was set up beautifully, soothing music, flowers and warm atmosphere.. The food was excellent and cakes very moorish with tea and coffee nonstop. Maria and her team did a very good job in looking after our every need. Thank you ladies

We used the Place in the Park for the get-together after the funeral of a family member. Maria Seymour was in attendance, and looked after our every need. The room was bright, clean and airy, and as it was a beautiful day, we opened the french doors and stepped out onto the lawn which was lovely. The food was first class and everyone enjoyed the attention from Maria. I would recommend this place wholeheartedly.

Well priced, beautiful staff on hand, well mannered totally kid friendly! Just what's needed in a public park ... Hot and cold food served, drinks, bakery treats, sweets, chocolate bars, ice lollies, magnums and Mr whippy ice cream machine ... They finally have a tuck shop of trinkets and toys you would expect to see in a park. They can do birthdays there as well as they have a separate room for hosting

No verey good scone warmed up to much went doe no apology

Nice little cafe serving home made cakes and refreshments

Has changed hands a few times, so service and quality has varied. However, current owners have got it right.

Had a nice soft drink in a quiet cafe

Nice to take the kids for a while

It is very nice and pleasing, a little expensive to say the least, so never bought anything but a small ice cream the the grandchild and that was £2 😣

Good place for coffee and ice cream. Kids love play area

Lovely place for families with young children, toys sweets games and food available inside with WC facilities and a kids park right outside the door.

Somewhere nice to go when it's cold in the park. Hot drinks and food.

Great food excellent service as always but!!!! No WiFi 🙄come on get it sorted the phone signal isn’t very good inside. Everywhere has it in now I’m surprised you haven’t

Love the place...not too hot on the service though...

Nice park for walk round kids enjoyed the play area .not cheap cafe hot choclate and coffee take away £4.90 well above price for take away hot drinks

A little pricey but convenient if you don’t take your own refreshments

Nice pretty cafe with great home made food , the only reason I haven’t give it the full five stars is that it has just one toilet for everyone which is awful when it’s busy , my little girl nearly wet herself as we waited ages. Still lovely place though.

Almost every time we go to the park we pop in for a drink and bite to eat. My hubby loves the home made cakes and my daughter loves... well everything! Food can be a bit pricey but nothing over and above other parks I have been too. We have held a Birthday Party here in the past too and the room also comes with a garden at the side which is great on Sunny days as we had a disco indoor and bouncy castle and games in the garden when we did it. Place is always tidy and they have events on year round from Santas Grotto at Christmas to afternoon tea and events at Easter etc. The only downside I have with the place it the toilets. They never open the men’s or woman’s toilets anymore and the only one available is the disabled which everyone has to use... even on busy days. It is no fun having to queue witch children who are bursting and feeling rushed knowing there are people waiting outside too. Such a shame as it’s my only gripe with the place.

Nice park and well looked after excluding the kids play area... most of the older play equipment has been broken for some time

Expensive cafe but park is always a good place to pop in at with the kids.. Loads of space for them to run and have fun

My granddaughter had he birthday party there. The room they let out is set up with tables and chairs, it has music and a few toys. It has a large grasses area to the at the side which is accessed from the double doors. My only problem was the cost of £70. It's a bit pricey and your not aloud an outside catering company to do the catering. other than that is a a good location

Very nice curried sweet potstie soup. That's the one positive! Very expensive, £2 for a bottle of Diet Coke. Banana milkshake was cheap flavoured milk poured in to a plastic milkshake container and charged at three times the price. Drain in outside seating area overflowing and flooding the area round the seats, firstly with water with bits of food in, then with water containing detergent. Not good for those sitting outside with their dogs. Very poor experience, won't be rushing back that's for sure.

This place was lovely. It's a quiet little cafe in the corner of a beautiful park. The staff were lovely, and the food was nice. I didn't get any photos of the inside of the cafe, but I got a few of the park. Also if someone can tell me the name of the bird with the red on its face it would be greatly appreciated.

Great little place for good coffee and tasty cake or ice cream, that also sell gifts and kids toys. Really unique space (that can be hired out), also child friendly.

Lovely little place for hot drink or food though it is a little pricey but food is nice it's nice and clean and staff very polite and helpful

Great snacks n very helpful staff

It's a lovely park a lot for the children to do

Took my two great nephews for a breakfast treat , two sausage buns , two cups of tea and a fruit juice and beans on toast for little one ... £15.35 Firstly the sausage buns were decent size although buns not buttered and wasn’t asked if we wanted butter on , tasted nice enough but £3.50 well most cafes will give you breakfast for same amount so , tasty but expensive. Two teas presented Black in mugs not filled to top and you add your own milk and sugar £1.50 a cup , not hot enough for me but a decent cuppa , £1.50 though !!! You would still make a decent profit at £1 a cup . I asked for beans on toast for the 4 year old saying for the little one £3.95 and I would say more an adult portion , toast is very tasty had it before , so 2 slices of toast and a small cup of beans , a good profit would have been made from £2.50 Sadly this will be our last visit which is purely just down to value for money . Great atmosphere, lovely gifts to buy , plenty offered on the menus , extremely clean but profit margin is excessive.

Great coffee shop, we visit often and all of the food is always delicious. Staff are always very friendly. Set in a beautiful park.

Enjoyed a lovely food and a cup of coffee. Lovely setting and the staff are helpful and friendly.

Only had dessert but really enjoyed it! Lovely cafe with friendly staff. They also sell quite a few different decorations which are reasonably priced - will be returning to buy a stool for my daughter

We used this restaurant for a funeral wake in January and have to say it was excellent, food was way above average, staff and service brilliant especially under the circumstances - can highly recommend. Do know that family members have been on other not so sad occasions and have highly rated and recommended food and service here

Great place to visit , clean , staff lovely and great ambience however ... how can you justify £3 for 4 slices of bread !! My great nephew aged 6 worked out how many loafs of bread you get for £3. He then in his 6 year old wisdom said why do they need that much money , before I answered he said maybe they need the money for the ducks 🦆 lol But really you have a great business hear but most expensive tea and toast I have ever had !!! Can you justify £3 for 4 slices ??

Although the website states the cafe is open 10-6 it wasn't open at 2pm when me and my partner arrived looking forward to afternoon tea :(

Always a great cafe to get high tea, snacks, paninis, tea or coffee. They do so much more. Staff are friendly and welcoming. Children love going there. Ties in nicely with the park to buy bird feed, there's a play group babies which is nice.

Café bonito pero demasiado caro. Visto tartas caseras, así que no entiendo la necesidad de altos precios!

Tenía el té de la tarde en la sala que efectivamente era decorado como un salón y era muy agradable.

The staff are nice, food was presented lovely and great value for money! Really family friendly and a nice place to be.

Gran café que es mucho por delante comparado con lo que operaban bajo los anteriores dueños. Genial, bien de precio selección, caseros pasteles etc. diario, fantástico para los niños de todas las edades y, por supuesto, está en un parque precioso entorno con asientos al...

Buen lugar para visitar si tienes un día en el parque, un montón de asientos dentro y fuera, con bonitas vistas del parque y el estanque.

This is a nice, clean, and friendly cafe within Ward Jackson Park. Service is good, as is the food and drink. It is a little expensive but nice otherwise.

Nice park and the cafe is well worth visit too. It functions as a coffee shop with all the usual ice creams, cakes and teas as well as a decent food menu. Today I had a pulled pork sarnie and it couldn't be faulted.There is also a gift shop with toys to play with in the park and a full range of mainly wooden trinkets, frames and children's stools. All look good and will help keep the place ticking over.I think I spied a function room too but never ventured in too much. I know this place can be mega busy at times but we were lucky or daft enough to be out in quite miserable weather so it was almost empty.

Came here with 4 adults and 5 children for afternoon tea in the Parlour Room. We were greeted warmly by Maria who made us feel so welcome. We had afternoon tea with unlimited tea/coffee/juice. Gluten free options meant my stepdad and I enjoyed it as much as everyone else. Absolutely no complaints. The service was fantastic. Maria was lovely and we will most certainly come again.

I used this as a venue for a corporate meeting, and was very happy with the service. The rom was a little chilly, but it was freezing outside so couldn't be helped. The service was friendly and welcoming with home baking offered with morning coffee, and lunch options were good value, promptly served and well received by all.

Went for afternoon tea was very disappointed with food and staff wasn't worth the money for what it was

Expensive for food and drinks in here. Staff are miserable and look Like they don't want to be there. Doesn't take a lot to say hello to make customers feel welcome!

I visited the cafe whilst I was with my family in the park.I can honestly say it was the slowest service I have ever know.I ordered 2 bacon sandwiches and coffees and they somehow managed to take almost half an hour by which time we were all fed up and ready to go.I understand that places like this need to make money but they can't seriously expect people to pay so much for this food .Totally overpriced and I would never recommend sorry.

it is a nice cafe but could be a whole lot better with properly trained and friendly staff. if i owned the place they would have to change their attitude or go. this is something i would hate to do but it does affect the business and i would be furious if i owned the place and my staff treated customers the way they are treated at present.

I have been here millions of times as I live just round the corner from the park. A couple of weeks ago, I was very disappointed with the service though: one of the members of staff was very agitated and really grumpy. My daughter needed to use the bathroom but this obviously affected the cleaning schedule and the lady made no bones about showing her irritation. Thankfully when I went to the counter, I was served by a very pleasant young lady who salvaged my faith in the place. The food and drinks were very nice and the visit wasn't completely ruined by a member of staff who was clearly having a bad day.

Visited the place in the park for a recent meeting venue. Friendly and efficient staff, Maria (the owner) was just lovely and couldn't be more helpful. I would recommend this venue for formal or informal meetings or just to pop in for a coffee and bite to eat. Well done place in the park! Would visit again.

Myself and children always enjoy a visit to 'place in the park'.Always found staff to be friendly even at the busiest of times.My younger daughter enjoys the play group on a Tuesday morning, which is probably the most friendly toddler group we've been to.xx

Love my decafe mocha's and some staff have started to say my drink before I do lol so which is nice. Go regular, use the playgroup which is canny and use it when out on walks usually a couple of times a week . I have eaten there occasionally just toasties but nice oh and odd cake once in a while yummy. I like this cafe so much I am even having my baby's christening gathering for afternoon tea , can't wait. :)

We visited the park with my elderly parents over the weekend.We had a walk around and had a coffee &cake in the coffee shop. The service we received was brilliant as one of my parents is in a wheelchair and nothing was too much trouble. The atmosphere is very relaxed and inviting. We discovered that Maria (owner) bakes all the cakes herself and on the premises and they are gorgeous. Now we have discovered this gem we will be regulars.

I will admit I have never eaten here but the food looks amazing and people seem to be enjoying it. The cappuccino however is fantastic. The staff are always pleasant and the atmosphere is really warming.

I used to go here regularly when walking dog or just to pop in on my way home. It's a bit hit and miss on quality and service depending on which staff are working/serving.They sell everything from bacon buns, hotdogs, toasties and sandwiches to jacket potatoes and homemade corned beef pies as well as homemade cakes and ice creams.The food mainly is very tasty with decent sized portions, I've had toasties, jackets and corned beef pie and salad and scones, mostly with a latte. They're maybe a little overpriced compared to other places but still good value. It's nice to eat in but I normally went over the winter during the week when the kids were at school. There's a secondary school nearby so at finishing time there's long queues of teens buying sweets etc At weekends and holidays as it's in a park next to the kids playground the queues are massive, it's also full of kids with no manners and parents who don't care if they're running round someone else's table in circles screaming. That's not really the fault of the owners but I think if someone's child's being very disruptive and unnecessarily noisy then the staff could politely ask the parents to control them. Unfortunately it seems to be most children there and they're bringing in a lot of business. It's my personal preference to stay away at those times. Some of the staff are really friendly and others are the rudest people I've ever met in my life. I once ordered a caramel latte and knew the price, I'd watched her make it and didn't see any syrup put in and when I was charged just the latte price I asked if it had caramel in it. The woman bit my head off and practically shouted at me "no that's cos you didn't ask for caramel!!' I then said 'I did but you can't have heard me,' and she started snapping at me again 'no you didn't do you want it in it'll cost more!' I nearly left as I was fuming and never went back. Other problems I've had before that include the coffees consistently being lukewarm even when asking for them to be extra hot, if you ask for just hot you get sarcastic remarks such as we only sell hot coffee, when actually they're lukewarm and by the time you've got back to the car when getting takeouts they're hardly worth drinking. I've been told once we're only allowed to heat them to a certain temperature, I've worked in coffee shops and that's about 85 degrees, not barely warm.I called in once and asked if they could do cream scones to takeaway, I've had them in and they're delicious with fresh whipped cream. I was told yes, and received a warmed fruit scone cut in half with a knife, jam, butter and whipped cream all separate, I can't remember whether the cream was in a little pot but they were all in a takeaway box. I was very impressed and on another occasion called in specially to get another. I asked for it warm and after ages waiting had a paper bag shoved at me. It contained a sort of warm scone already made up with a scraping of jam and squirty cream not proper cream in the middle that collapsed and ran out into the corners of the bag and all over the napkin it was wrapped in. I was charged the same price as the proper cream scone. There was also no knife and the napkin was useless. It wasn't much better being washed down with my barely hot latte.

Hi love this place popped in with my little friend we ate a sandwich which was well presented good value very friendly staff a credit to Maria , will call in week , good varied menu good prices all i will say a lot of children in for icecreams drinks etc had no manners what so ever ! The staff deserve more respect pl sat sun its for kids but through week its ideal for adults then a stroll around park x

This is a lovely little cafe set in Ward Jackson Park, they serve a good range of coffees/latte/cappuccinos etc and the menu is good with soup, sandwiches, all day breakfast, teacakes etc on offer. there is also a nice selection of homemade cakes. In addition there is a rnage of fancy goods to buy such as shabby chic signs, photo frames etc,

I got recommended to visit Ward Jackson Park and to visit the cafe. The park was good fun with plenty to do and see. The cafe was excellent with great service from the friendly staff and the food was very good. We will visit again and make sure we head to the place in the park.

This cafe is situated in our local park, we didn't need to book, the food was freshly prepared, delicious and stylishly served on tiered cake stands but what really set this apart was the service, nothing was a trouble and even though we only numbered two they let us sit in the private alcove. Marie and Emily thank you.

This little restaurant is the only cafe in this part of town and is next to a kiddies playground within a great park. There is custom from dog walkers, bike riders and mums with children...I think it represents good value given other locations in the town. Everything is freshly made and the service, with an exception, is always very good. It's a great location to bring my aged mother as there is disabled parking just outside. She likes it a lot...however, there are no external views and it can be a little cold. Outside seating in the summer is fantastic...they should add some more.

I went here for afternoon tea for a family birthday which was held in the private room. It is quite small although it is perfect for a small private get together. The food was served buffet style. There were a selection of sandwiches, quiche, corned beef slice, salad, boiled potatoes and the most beautiful coleslaw. Then onto dessert which was scone with cream and assorted homemade cakes like cheesecake, banoffee pie etc. Refreshments were unlimited tea and coffee. All in all it was all very tasty, so much so we got a cheesecake and ginger cake made for our xmas dinner which was beautiful.

Lovely little cafe, although slightly pricey it is the only place for miles in the area which offers good food, freshly made in side a lovely park so I think the prices reflect this.Its a fabulous venue for a kids party as there is a private room out the back with an open garden too. Much much cheaper than other places in the area for party venues. They can offer food included or you can do your own!

Took my 2 year old to the lovely ward jackson park, decided to have a cup of tea. The place looked closed but then someone came out of the door. The menu was a little confusing, it costs £1.30 for mug tea to sit in and £1.50 to take out, this was true for most of the menu, I thought it cost more to sit in as you paid VAT indoors? I did wonder if it was an error as was spelling mistakes on the menu (galsses for glasses etc). We had a tea (£1.30) a cookie (80p on jar) Just Juice carton (£1) and some duck food (£1 thought over the top other parks 50p and this was small bag but the ducks enjoyed it!). Was charged £5 so was over charged by 90p but didn't think about it till now! I thought a lot of it was overpriced without this. I feel I am being picky but for a fiver for a quick snack stop I should be able to be, my tea arrived black with the teabag removed so I could not decide how strong I had it. I did like being able to have fresh milk and was able to help myself. Based on this experience I don't think I would go back to eat as it was a bit pricey, but would go for a cuppa.

Afternoon tea was a nice treat lovely staff pleasant surroundings what more can you want for a afternoon treat .

This is a nice little bolt hole to enjoy the veiws

Good value when out for a walk in the park but the prices have risen for events hld there