Based on 1.392 opinions finded in 2 websites
Based on 1.392 opinions finded in 2 websites
Nº 211 in 309 in Hartlepool
Nº 39 of 45 British in Hartlepool
Opinions
Great establishment...very friendly and the place to be...👍👍👍
F4TNT . 2024-11-01
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Great night out, staff very friendly and happy to help you. Would recommend
Anthony Nicholson . 2024-11-01
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Amazing friendly staff and a great family atmosphere
Mark Paterson . 2024-11-01
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Fantastic service and very friendly staff
James Tomlinson . 2024-11-01
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We come here often as a family when out for walks, as it's dog friendly we all get to visit. They've recently had a change of menu and honestly it's fantastic, I had the lunch set menu of fisherman's catch which was very generous for the price the kids had burgers which were very impressive (next time I'll be having). Drinks competitively prices and lovely beer garden for summer.
davidbell76 . 2024-10-26
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I really enjoyed the food and the atmosphere. After having a nice walk on the beach it was nice to stop off for some food with the family
Anything Can Happen . 2024-10-24
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First time we have been good was lovely it’s lovely and clean nice atmosphere and staff really friendly and helpful served by Gareth and Olivia
Janice P . 2024-10-22
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Had a lovely Saturday lunch - my chicken tikka main course and blackberry and apple crumble dessert were very tasty. Good selection of beers and lagers. Staff were very attentive and friendly. Good place for a relaxed lunch.
Bee108 . 2024-10-22
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Nice and local. Plus it's dog friendly
Craig Bradley . 2024-10-22
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Called in because our 2 year old was saying he was hungry before he could nap and I honestly didn't expect the standard to be so good! The best Sunday dinner we have had I'm a very long time. The beef on the bone was beautiful! The staff stephan and carl were very helpful as my son has a milk allergy so made sure everything was OK for him! Already recommended to others and will definitely be going again.
Mattyjstokes . 2024-10-21
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Visited twice while on holiday in the area. Was made very welcome by friendly staff. No cask ale on when I visited but the Guinness was excellent. The food was reasonable & a decent price. Offers on the food were available during the week.
Mick Barnes . 2024-10-21
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got the Sunday roast - Sunday roast wasn't the best gammon was too thick gravy was greasy you could see the dots of orange grease round side of gravy bowl didn't even taste that nice either tbh With pickled red cabbage 🤮 (what you normally get on kebab salad - that's what reminded me of and smelt like a anyway) for the price nope thanks . Only thing decent was the crispy frozen pudding
Stevie Hollern . 2024-10-20
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Really good friendly service. Fairly fast service. We were able to book a table a bring our dogs with us. Food was really good especially the hunters chicken schnitzel and good value. Great experience thank you
Stephanie C . 2024-10-10
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Excellent caring customer service. Very professional staff and lovely pub. Looking forward to visit again.
Diana El Assal . 2024-10-09
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We had a lovely meal here. Friendly staff & lovely atmosphere
John Brown . 2024-10-01
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Excellent pub, with lots of room and comfortable alcoves. Good beer and food.
Steve Metcalfe . 2024-09-24
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Been here a few times now, food is always amazing! Breakfasts are the best about! Amazing customer service everytime, especially from Ella. Ella always goes above and beyond for us, thanks guys!
Chloe Denise . 2024-09-22
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Good food, nice surroundings and very good staff
Alan Oliver . 2024-09-15
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This is a pub we visit regularly for lunch Good choice of meals, quick service. Real ales available. Friendly staff. Visited again just as before. 8
Melvyn Blanchard . 2024-09-11
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Lovely little pub. Brilliant dog friendly area. Friendly staff, good selection of beers and lots to choose from on the food menu.
Jessica Walkington . 2024-09-10
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Nice pub. I had a 1st pint before heading into town. Always nice if a pub is dog friendly, in this instance a dog corner. Nice pint as well not expensive
Philip Bell . 2024-09-09
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Great pub,amazing staff and management was very helpful. Sunday lunch had the rib of beef. Great service and beautiful meal.
Vicky Whittaker . 2024-09-09
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Do not come here at all! they have a small car park that charges you to stay. You should be told by the staff that you need to enter your details behind the bar to not be charged a fine. They do not make this obvious at all. When i called the restaurant to let them know i had been charged a 60.00 fine they had the worst attitude and said its not our problem and that they had a sign on a door in the lounge. I will make sure to tell everyone not to come here. On top of the parking fine and the terrible attitude the food was diabolical. DO NOT COME HERE
Penny . 2024-09-03
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Excellent service,Matthew behind bar very attentive and helpful especially with app, meals were excellent chefs Ella and Richard compliments.
anthony b . 2024-08-27
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Very friendly staff. Overall great environment
Kobi McAuliffe . 2024-08-21
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We popped in for a drink, happy to see Timothy Taylor on hand pull (favorite of mine) at a very reasonable price. Ended up being quiz night, enjoyable evening was had! Would definitely recommend.
davidbell76 . 2024-08-09
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Friendly staff, Ella, on the bar was extremely helpful. Asked about food allergy and double-checked the allergy meal was suitable. Thank you
Andrew Bean . 2024-07-31
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Lovely staff food was out quickly, the food was gorgeous and well presented
Terence Sorby . 2024-07-29
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Love this place, great staff and service, food was lovely and the was made very quickly. Great atmosphere as well.
Stephen Hall . 2024-07-22
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Really cant fault this place, modern interior nice garden seating too. Bar staff always chatty and great drinks. The food is decent too and as a plus there is an area you are allowed to sit with your dog .
stephen worthy . 2024-07-21
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Trying to bill me £100 for parking in the carpark despite being a customer
Simon Roberts . 2024-07-20
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Nice atmosphere poor state of repair
Michael Cosgrove . 2024-07-12
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Lovely pub. Good drink selection. Didn’t eat but food service looks busy. Very friendly and attentive staff. The manager, Claire , so welcoming and all of the bar staff were excellent. Highly recommend.
Dream37808746680 . 2024-07-11
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Great local pub. Dog friendly which is a bonus. Best pint in town!!! Claire and her team are so warm and friendly. Fully recommend.
Barry S . 2024-07-11
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Popped in for a late lunch whilst in the area on holiday. We ordered via the app from the table, service was very quick, service staff very polite. The food was hot, very tasty and good value for money.
Elaine Craig . 2024-07-03
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I ordered 2 Sunday dinners from here, beef rib and it was absolutaly unbelievably good. Xx
Nikki Tee . 2024-06-23
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Great food, lovely atmosphere, attentive staff. Well worth a visit
Tracey Sellers . 2024-06-15
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Brilliant place to eat good choice on the menu all very reasonable priced the staff are very accommodating. It was that good we went twice.
Allan A . 2024-06-08
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Only called in for a drink this time but eaten here before. Quite packed on Saturday night but it was sunny
Michael Goodman . 2024-06-01
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Excellent visit for Sunday lunch. Even able to bring the dog indoor too. Great selection of food with varied menu on Sunday where most pubs have Sunday lunches only
amy w . 2024-05-28
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Nice pub, nice location, good selection of drinks.
Stephen Nicholson . 2024-05-26
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Nice pub with lovely beer garden and dog friendly
Debbie Johnson . 2024-05-19
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Good food, friendly staff and relaxing atmosphere. Came for lunch and overall a great atmosphere. I like that they are dog friendly too!
Benjamin Thompson . 2024-05-04
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We had the rump steak, which was very chewy. The chips were unreadable. We were not asked how our meal was
Billy Longstaff . 2024-04-27
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I visited the Tall Ships today and was served first by the manager who looked totally miserable from the outset. I asked if I could use the reward app and he looked at me as if I was a scrounger. I stayed for a couple of hours and the other members of stagg seemed friendly but the manager remained miserable and unfriendly. My friends who are locals said he was miserable but OK with regulars, kn my opinion tilhisnis not good enough... Really poor..won't go back..
Alistair S . 2024-04-26
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Spoilt for choice both in Hartlepool with White House & here plus an excellent menu....with some new good additions. The sea bass was lovely and if you like a good curry in a family restaurant with a wide choice menu then this takes a lot of beating. We visit Ember Inns on a regular basis because we find a consistency and good service with a good range of choices from the menu and at prices from very reasonable to the special dining ...all good quality. A good choice of drinks with the zero alcohol beer for drivers like me.
petersooty . 2024-04-25
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We went as a family to try out the new menu and we weren't left disappointed. The chicken tikka skewers were beautiful and the ultimate burger was huge. We were planning on a desert but we were stuffed. As always recommend.
davidbell76 . 2024-04-16
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Excellent food. Absolutely lovely interior when we visited just after Christmas, bar staff are lovely, will definitely dine here again 5* EDIT Visited last night with my young daughter, having booked a table via their website ( I needn't have done that as the establishment was very quiet, Sunday 7.30pm). You have to enter your registration number into their machine if driving and parking in the car park. The maximum stay is 2 hours. Tried to use the app for food and got tied up in so many knots. I went to the bar, where the lady was trying to explain to me about the QR code from the app and my bank card, it wasn't her fault I hadn't a clue what was going on. All I do know is the tab came to around £48 for 3 drinks and 3 meals. The meals weren't of a sufficient standard for the price paid. Not one of us enjoyed our meals. And we won't be returning to this pub for food (although shout out to the lady behind the bar for trying her best and having her hands tied by the corporate bosses above her when told the food was awful, she was extremely polite and pleasant). It's a shame chains such as this one are taking over. Would've been easier to stay in and order a takeaway. And the standard of food would have been better too. There is no point in launching a new menu if you can't provide what's written upon it.
Claire . 2024-04-15
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Gorgeous burgers. Best I’ve ever tasted.
Leanne . 2024-04-14
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Come here often.. really busy pub. Food delicious and staff are very friendly and helpful
Helen blackburn . 2024-04-14
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Lovely place and atmosphere. Food was lovely .
Tracy Timlin . 2024-04-07
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Lovely pub with great staff and good food. Always love coming to the tall ships.
Ella Bolton . 2024-04-05
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Great atmosphere, good size portions. Lovely food. Staff friendly and helpful. Really enjoyed it. Would highly recommend
Alana Sargeant . 2024-03-25
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Service was lovely. Although the place wasn't particularly busy the food could have been served a little quicker. Also food was not as hot as it should have been.
Amanda Sansom . 2024-03-25
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Appalling service, customers berated and embarrassed by the staff
Caroline Smith . 2024-03-22
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Quick service, tasty food, served hot. Just remember your car reg to avoid a parking fine
Richard Clark . 2024-03-20
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Popped in for breakfast, great friendly service from Carl taking the order and bringing us coffee. Breakfast arrived, fresh and hot, really tasty and accommodated my additional request for scrambled egg. Thanks to Ella and Kat, the chefs, will definitely be back again
Steph B . 2024-03-17
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Stuff quite welcoming I had a double up beef burger and a no alcoholic Guinness Burger was good and filled a hole and the non-alcoholic Guinness turted like Guinness.
Richard E . 2024-03-14
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When for Mother’s Day and as per usual brilliant food , friendly staff that will go the extra mile and a great atmosphere. It is fast becoming our favourite pub when we travel up to see family
Nickiredbull . 2024-03-14
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Had a great night and a nice meal great atmosphere and great customer service good prices good drinks selection
Raymond Hughes . 2024-03-11
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We visited today for mother's day and it was lovely, the staff were so very helpful and recommended a meal for my mother who has a small appetite. Food was served swiftly and with a smile. Top marks as we all enjoyed it, and the Ghost Ship on tap made it even better. Will return soon.
davidbell76 . 2024-03-11
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Poor customer service. Miserable bartender who needs to attend a course in hospitality. Closed at 11.30 when website states open until 12am. Won't be returning.
Sharon L . 2024-03-10
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Lovely atmosphere, and lovely food
Rebecca Price . 2024-02-29
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The food was very good but service was not great, they forgot the onions rings that were supposed to be in my ultimate burger and then forgot the flake on my sundae.
Bob Thomson . 2024-02-27
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We visit here quite often and always find the staff to be friendly and polite. However, yesterday we were served by a young man called Adam. He really stood out as he was extremely hard working, kind and efficient. Nothing was too much trouble. He ensured that every table was happy and had everything they needed. Adam, you are a huge asset to the Tall Ships. Well done.
Traveler37310493131 . 2024-02-23
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We visit this place most weekends as we have a caravan nearby. Lovely cosy pub/restaurant with a great atmosphere. Very friendly staff (especially G-Man being like our own personal bar person who welcomed us from our very first visit) food is lovely and it’s a good location. Keep up the good work, we will be a loyal customer for the foreseeable future.
Clare T . 2024-02-16
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Excellent service, lovely food - party of 5 had a very very pleasant afternoon. Would recommend Tall Ships for really great pub food & great service. Dogs allowed in one specific area inside - with dig bowls provided.
Stella O'Connor . 2024-01-19
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Myself and my husband visited the pub during the time between Christmas and New Year for a meal and a few drinks. We have visited The Tall Ships on a number of occasions and always had a great experience. Out latest visit was no different the atmosphere is always friendly and inviting , this includes the staff who are welcoming and attentive. Our meals were tasty and great value for money and was a welcome change from all the Christmas food consumed. What made our visit extra special was seeing the wonderful Ella back working on her break from uni , she is an absolute joy and a credit to the pub
josegirl . 2024-01-19
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Visited for the quiz night with friends, friendly local and a fun quiz with a fair few teams playing, didn't win, maybe next time. Drinks are a fair price and plenty to choose from. Food looked lovely although we didn't eat this time. We'll definitely be back.
davidbell76 . 2024-01-18
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We booked here for Xmas Lunch, unfortunately it didn't remotely meet our expectations, whilst we understand it is a pub, you are asked to provide your choices a month in advance so one would think they can't get it wrong. Apart from the actual Roast potatoes & Turkey the rest of the Gammon & veg was not good, the starters were very small portions, did not go for the desserts. Table service for drinks was very slow as everyone seemed to be focused on getting food out. C considering what we paid it was not value for money, we use other Ember Inns who have provided decent food in the past (unfortunately our local one was fully booked for Xmas well in advance) No intension to return here soon
Chefsearch . 2024-01-13
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We ordered steak my partner's was fine mine Thier was blood coming out of it when I cut it I didn't order that so they took it back by the time another steak had arrived this time burnt my partner had finished his meal so I left mine didn't ask for either of those steaks so won't be going back
Junemary Potter . 2024-01-11
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Good selection of lagers. Food is typical re heated frozen stuff
Ry P . 2024-01-11
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Nice enough but no eggs , didn't get discount for meal and pudding
john calvert . 2024-01-11
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Thoroughly enjoyed the meals, good ambiance, and very friendly staff would highly recommend. Thank You.
Georgina Taylor . 2024-01-10
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Went to this place for a change of scenery and to try the food. Staff were pleasant and friendly throughout, food was served in an efficient manner and tasted nice. Good atmosphere without being too over crowded. Will be returning
Christopher Lindridge . 2024-01-07
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Went for a meal with my family the food was good apart from some of our choices were sold out at 1330 I don’t think that is good enough when you are ordering the food on the menu that was the reason we went over
Michael Flanagan . 2024-01-07
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Good food, good atmosphere, great staff
Aly Blakey . 2024-01-06
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Every time I order a delivery from this place they skin me. If they aren't charging for a sirloin and sending me a rump they charge you for meals that don't turn up. I waited an hour and a half last night for my delivery and they couldn't even find a driver. I canceled the order because I didn't want a steak delivered that was cooked two hours earlier. The bar charged me anyway. I paid £19 for absolutely nothing. Will never order from them again.
Market S . 2024-01-01
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Sorry, tick the wrong box last time. Brilliant place and the Guinness is one of the best l have had, food brilliant and staff very friendly.
Ralph Wallis . 2023-12-30
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Didn't eat anything but it looked nice
Paul Keay . 2023-12-29
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Always delicious food and a great atmosphere. In summer tables outside, in the winter cosy interior with flames dancing in the fireplace. Lots of parking spaces and convenient location.
Unknown User . 2023-12-28
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They need to keep an eye on reserved tables because when we got there our table was taken so we had to wait for a table to come free.
Michelle Scorer . 2023-12-27
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I have been a few times now , ok for drinks however I was disappointed with the Sunday lunch I had in the past, also meals during the week although ok but things like chips are packet chips and not hand cooked.
James Fleming . 2023-12-24
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Very nice food .very cosy places .polite staff
tracey wright . 2023-12-21
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Nice place for pub grub. Lovely friendly staff. Clean and comfortable
Trudy Wilkinson . 2023-12-18
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Went last night with my partner and our friends for our Christmas night out it is a very nice place lovely atmosphere food is very nice we had a buffet and it was very also the place is dog friendly too
lynn richardson . 2023-12-17
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Food and service were both excellent - couldn’t fault either! Staff very friendly and helpful! Everyone enjoyed it!
Linda Purvis . 2023-12-13
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It's always wonderful to come across staff members who go above and beyond with their customer service skills. Fletcher is a gem! Having excellent customer service skills is such an important quality in the hospitality industry. Fletcher's ginger hair definitely adds to his unique charm. It's nice to have someone friendly and attentive to make our experience at the pub even more enjoyable. Cheers to Fletcher and his outstanding service! 🍻
Emily M . 2023-12-10
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Very disappointed no real ale or beer only lager never going again. Staff are great though.
Emily Humphries . 2023-12-09
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All staff are incredibly friendly and welcoming. The food is always lovely every time we come - our favourites are the festive cheese fries with the hot honey and the red hot chicken wings. The pub is warm and inviting for all
Rhi Jarvis . 2023-12-07
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Once again we were in the area and we stop for a bite to eat and drink and once again the staff were friendly and helpful and best of all our furry friend could joins us instead of having to stay in the car. Was lovely to see the pub beautiful decorated for Christmas and we always look forward to a meal at the tall ships
Nickiredbull . 2023-12-06
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Very comfortable atmosphere and friendly staff
Andrea Wilson . 2023-12-02
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Great atmosphere, the staff was very helpful when we arrived as my friend had a guide dog and they helped us to a table in a quiet area of the pub. They even took time out to ask a few questions about her. When we left we got a genuine friendly good bye
Kevin B . 2023-11-22
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Not much of an atmosphere in the Tall ships recently.... Maybe take a leaf out of the White House ( same chain) the staff are always cheerful and more welcoming in there
Linda James . 2023-11-20
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Had not been to this pub for a while,apart from chips overdone my meal was fine.Other people with me had problems with over cooked steak which was rectified with an opology ,a fresh steak & a complimentary round of drinks which we were quite happy with.
brian hilton . 2023-11-17
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Watched Pek and Wanley here the other night. Was an excellent night with a good variety of drinks available
Stuart Cameron . 2023-11-13
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Been twice since my last visit & food has been very mediocre. Could be a chain thing but not liking it.
joseph ayre . 2023-11-13
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Nice relaxed atmosphere, comfortable seating, celebrating our 30th wedding anniversary with an after dinner drink
Lorinda Dean . 2023-11-12
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We visited today 6th November for lunch, from walking in to the pub until leaving everything about it was fantastic,the pub itself is absolutely immaculate and beautifully decorated with a relaxing homely feeling and the extensive menu is superb,we went for the 3 course lunchtime special an absolute bargain at under £12 per head, the portions are huge and the food both beautifully cooked and presented. The landlady and her staff are lovely and friendly and we felt nothing was to much trouble. We will most certainly be returning a great deal in the future. If you're looking for great food and wonderful surroundings then this is the place to be.
jayner147 . 2023-11-06
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We were staying in the area and looking for somewhere we could have a could of drinks and food. We came across the tall ships and were really glad we did! We enjoyed it so much we visited twice during our 3 night stay. The service and food during both visits was excellent as was the cleanliness of the pub. Excellent value for money and if we’re in the area again will definitely revisit!
Jenni_andy . 2023-11-01
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155 Opinions
I havent been here for a while but just popped in for a take away lattè on my way past. I ordered the small lattè which took absolutely ages to make as the girl seemed to be having problems heating the milk. To be honest I didnt look at the price list but was expecting to pay around £2 as it was quite small, however I was charged £3.50! Really overpriced for the size of it. Would not return at these prices.
517 Opinions
Shocking food. Food was submerged in grease, 98% cheese, chicken was slimy, tasted like a frozen microwave meal. Staff didn’t know what was going on. The only good part of the meal was the fact I didn’t have to pay for the monstrosity.