Based on 1.412 opinions finded in 2 websites
Based on 1.412 opinions finded in 2 websites
Nº 211 in 309 in Hartlepool
Nº 39 of 45 British in Hartlepool
Opinions
This is a pub we visit regularly for lunch Good choice of meals, quick service. Real ales available. Friendly staff. Visited again just as before. 8
Melvyn Blanchard . 2025-01-13
MORE AT Google
This place has gone down hill. Used to be my local come back every time im back in the town and usually get a mixed grill. Not expecting the world after all it is chain pub grub but was really poor compared to last year. Steak so chewy couldn’t eat it chicken really dry and over cooked. Clearing our own glasses off the table. Waited over 2 hours for food. There was a discount code so the kitchen was busier, but why put the codes out there if the kitchen cant handle it. Just not what it used to be …
Joshua Lobb . 2025-01-11
MORE AT Google
We used to come here quite often but food took too long and ended up luke warm when we received it. The manager wasn't very helpful either as we got the feeling we were the inconvenience to them.
Jean . 2025-01-11
MORE AT Google
Our 2nd time here after receiving another good deal via an email. The food is really good here and reasonably priced. Friendly staff at the bar taking orders and with a smile. Got my 2nd stamp on virtual card now, so will be back again soon. Keep up the good work!.:-)
CONWAY SHIELDS . 2025-01-09
MORE AT Google
Staff were amazing. Service was spot on. Food this year was awesome. We come every Christmas day and the food this year was the best ever.
Stephen Collinson . 2024-12-26
MORE AT Google
We went for drinks with friends, bar staff are friendly and efficient, the atmosphere is nice and cosy, we don't tend to get food when we visit so can't comment on that.
Gabriella . 2024-12-21
MORE AT Google
Really good local pub. Very good service from Gareth and Stephen behind the bar.
Rachel Hodge . 2024-12-19
MORE AT Google
Lovely bar maid very kind didn't catch her name but she is blonde
Ewan Dixon . 2024-12-15
MORE AT Google
Lovely place and very friendly staff .. Ann Marie looked after us .. definitely recommend
Bronwen Miller . 2024-12-14
MORE AT Google
Great service and great talk with anais and many laughs, thank you!
Ryan Randall . 2024-12-14
MORE AT Google
I had a really great time at the Tall Ships today and I was treated very well by staff, Anais. Will return
Richard Laybourn . 2024-12-14
MORE AT Google
I had a fabulous time at the Tall Ships today. Anais served me and was very friendly and kind.
Callum English . 2024-12-14
MORE AT Google
I had a great time. Anais was a great bartender and was very kind and efficient.
Bailey myers . 2024-12-14
MORE AT Google
Staff very friendly and helpful
David Hay . 2024-12-13
MORE AT Google
Great staff and entertainment with a brass band playing christmas carols for a local charity. Stephen and Carl were really friendly and helpful. Would recommend for an evening out in Hartlepool.
Andrew Bilham . 2024-12-11
MORE AT Google
I wouldn't order from here online. We ordered for 4.30pm. It's not cheap it's £50 for 2 meals and they are completely taking the mick. So far our order time has been pushed back to 5.50pm. We ordered at 3pm for 4.30. We will never order again
Nikki Tee . 2024-12-08
MORE AT Google
Breakfast with santa which was fab
Karen Newton . 2024-12-07
MORE AT Google
thought we would try it here as getting half price meal emails and offers. turns out a very good idea. not long to wait for food. i had hunters chicken which was cooked very well. my wife had the posh fish an chips, which came with double fish!. reasonable prices an drinks well priced too. a very clean and tidy place ! .
Sunshine36529447938 . 2024-11-26
MORE AT TripAdvisor
Visited for food and drinks this afternoon. I was served by anne Marie, a lovely staff member and very helpful Food was great quality couldn't ask for more
Lauren Falconer . 2024-11-23
MORE AT Google
Fantastic service and very friendly staff
James Tomlinson . 2024-11-01
MORE AT Google
Great night out, staff very friendly and happy to help you. Would recommend
Anthony Nicholson . 2024-11-01
MORE AT Google
Amazing friendly staff and a great family atmosphere
Mark Paterson . 2024-11-01
MORE AT Google
Great establishment...very friendly and the place to be...👍👍👍
F4TNT . 2024-11-01
MORE AT Google
We come here often as a family when out for walks, as it's dog friendly we all get to visit. They've recently had a change of menu and honestly it's fantastic, I had the lunch set menu of fisherman's catch which was very generous for the price the kids had burgers which were very impressive (next time I'll be having). Drinks competitively prices and lovely beer garden for summer.
davidbell76 . 2024-10-26
MORE AT TripAdvisor
I really enjoyed the food and the atmosphere. After having a nice walk on the beach it was nice to stop off for some food with the family
Anything Can Happen . 2024-10-24
MORE AT Google
First time we have been good was lovely it’s lovely and clean nice atmosphere and staff really friendly and helpful served by Gareth and Olivia
Janice P . 2024-10-22
MORE AT TripAdvisor
Nice and local. Plus it's dog friendly
Craig Bradley . 2024-10-22
MORE AT Google
Had a lovely Saturday lunch - my chicken tikka main course and blackberry and apple crumble dessert were very tasty. Good selection of beers and lagers. Staff were very attentive and friendly. Good place for a relaxed lunch.
Bee108 . 2024-10-22
MORE AT TripAdvisor
Visited twice while on holiday in the area. Was made very welcome by friendly staff. No cask ale on when I visited but the Guinness was excellent. The food was reasonable & a decent price. Offers on the food were available during the week.
Mick Barnes . 2024-10-21
MORE AT Google
Called in because our 2 year old was saying he was hungry before he could nap and I honestly didn't expect the standard to be so good! The best Sunday dinner we have had I'm a very long time. The beef on the bone was beautiful! The staff stephan and carl were very helpful as my son has a milk allergy so made sure everything was OK for him! Already recommended to others and will definitely be going again.
Mattyjstokes . 2024-10-21
MORE AT TripAdvisor
got the Sunday roast - Sunday roast wasn't the best gammon was too thick gravy was greasy you could see the dots of orange grease round side of gravy bowl didn't even taste that nice either tbh With pickled red cabbage 🤮 (what you normally get on kebab salad - that's what reminded me of and smelt like a anyway) for the price nope thanks . Only thing decent was the crispy frozen pudding
Stevie Hollern . 2024-10-20
MORE AT Google
Really good friendly service. Fairly fast service. We were able to book a table a bring our dogs with us. Food was really good especially the hunters chicken schnitzel and good value. Great experience thank you
Stephanie C . 2024-10-10
MORE AT TripAdvisor
Excellent caring customer service. Very professional staff and lovely pub. Looking forward to visit again.
Diana El Assal . 2024-10-09
MORE AT Google
We had a lovely meal here. Friendly staff & lovely atmosphere
John Brown . 2024-10-01
MORE AT Google
Excellent pub, with lots of room and comfortable alcoves. Good beer and food.
Steve Metcalfe . 2024-09-24
MORE AT Google
Been here a few times now, food is always amazing! Breakfasts are the best about! Amazing customer service everytime, especially from Ella. Ella always goes above and beyond for us, thanks guys!
Chloe Denise . 2024-09-22
MORE AT Google
Good food, nice surroundings and very good staff
Alan Oliver . 2024-09-15
MORE AT Google
Lovely little pub. Brilliant dog friendly area. Friendly staff, good selection of beers and lots to choose from on the food menu.
Jessica Walkington . 2024-09-10
MORE AT Google
Nice pub. I had a 1st pint before heading into town. Always nice if a pub is dog friendly, in this instance a dog corner. Nice pint as well not expensive
Philip Bell . 2024-09-09
MORE AT Google
Great pub,amazing staff and management was very helpful. Sunday lunch had the rib of beef. Great service and beautiful meal.
Vicky Whittaker . 2024-09-09
MORE AT Google
Do not come here at all! they have a small car park that charges you to stay. You should be told by the staff that you need to enter your details behind the bar to not be charged a fine. They do not make this obvious at all. When i called the restaurant to let them know i had been charged a 60.00 fine they had the worst attitude and said its not our problem and that they had a sign on a door in the lounge. I will make sure to tell everyone not to come here. On top of the parking fine and the terrible attitude the food was diabolical. DO NOT COME HERE
Penny . 2024-09-03
MORE AT TripAdvisor
Excellent service,Matthew behind bar very attentive and helpful especially with app, meals were excellent chefs Ella and Richard compliments.
anthony b . 2024-08-27
MORE AT TripAdvisor
Very friendly staff. Overall great environment
Kobi McAuliffe . 2024-08-21
MORE AT Google
We popped in for a drink, happy to see Timothy Taylor on hand pull (favorite of mine) at a very reasonable price. Ended up being quiz night, enjoyable evening was had! Would definitely recommend.
davidbell76 . 2024-08-09
MORE AT TripAdvisor
Friendly staff, Ella, on the bar was extremely helpful. Asked about food allergy and double-checked the allergy meal was suitable. Thank you
Andrew Bean . 2024-07-31
MORE AT Google
Lovely staff food was out quickly, the food was gorgeous and well presented
Terence Sorby . 2024-07-29
MORE AT Google
Love this place, great staff and service, food was lovely and the was made very quickly. Great atmosphere as well.
Stephen Hall . 2024-07-22
MORE AT Google
Really cant fault this place, modern interior nice garden seating too. Bar staff always chatty and great drinks. The food is decent too and as a plus there is an area you are allowed to sit with your dog .
stephen worthy . 2024-07-21
MORE AT Google
Trying to bill me £100 for parking in the carpark despite being a customer
Simon Roberts . 2024-07-20
MORE AT Google
Nice atmosphere poor state of repair
Michael Cosgrove . 2024-07-12
MORE AT Google
Lovely pub. Good drink selection. Didn’t eat but food service looks busy. Very friendly and attentive staff. The manager, Claire , so welcoming and all of the bar staff were excellent. Highly recommend.
Dream37808746680 . 2024-07-11
MORE AT TripAdvisor
Great local pub. Dog friendly which is a bonus. Best pint in town!!! Claire and her team are so warm and friendly. Fully recommend.
Barry S . 2024-07-11
MORE AT TripAdvisor
Popped in for a late lunch whilst in the area on holiday. We ordered via the app from the table, service was very quick, service staff very polite. The food was hot, very tasty and good value for money.
Elaine Craig . 2024-07-03
MORE AT Google
Great food, lovely atmosphere, attentive staff. Well worth a visit
Tracey Sellers . 2024-06-15
MORE AT Google
Brilliant place to eat good choice on the menu all very reasonable priced the staff are very accommodating. It was that good we went twice.
Allan A . 2024-06-08
MORE AT TripAdvisor
Only called in for a drink this time but eaten here before. Quite packed on Saturday night but it was sunny
Michael Goodman . 2024-06-01
MORE AT Google
Excellent visit for Sunday lunch. Even able to bring the dog indoor too. Great selection of food with varied menu on Sunday where most pubs have Sunday lunches only
amy w . 2024-05-28
MORE AT TripAdvisor
Nice pub with lovely beer garden and dog friendly
Debbie Johnson . 2024-05-19
MORE AT Google
Good food, friendly staff and relaxing atmosphere. Came for lunch and overall a great atmosphere. I like that they are dog friendly too!
Benjamin Thompson . 2024-05-04
MORE AT Google
We had the rump steak, which was very chewy. The chips were unreadable. We were not asked how our meal was
Billy Longstaff . 2024-04-27
MORE AT Google
I visited the Tall Ships today and was served first by the manager who looked totally miserable from the outset. I asked if I could use the reward app and he looked at me as if I was a scrounger. I stayed for a couple of hours and the other members of stagg seemed friendly but the manager remained miserable and unfriendly. My friends who are locals said he was miserable but OK with regulars, kn my opinion tilhisnis not good enough... Really poor..won't go back..
Alistair S . 2024-04-26
MORE AT TripAdvisor
Spoilt for choice both in Hartlepool with White House & here plus an excellent menu....with some new good additions. The sea bass was lovely and if you like a good curry in a family restaurant with a wide choice menu then this takes a lot of beating. We visit Ember Inns on a regular basis because we find a consistency and good service with a good range of choices from the menu and at prices from very reasonable to the special dining ...all good quality. A good choice of drinks with the zero alcohol beer for drivers like me.
petersooty . 2024-04-25
MORE AT TripAdvisor
We went as a family to try out the new menu and we weren't left disappointed. The chicken tikka skewers were beautiful and the ultimate burger was huge. We were planning on a desert but we were stuffed. As always recommend.
davidbell76 . 2024-04-16
MORE AT TripAdvisor
Excellent food. Absolutely lovely interior when we visited just after Christmas, bar staff are lovely, will definitely dine here again 5* EDIT Visited last night with my young daughter, having booked a table via their website ( I needn't have done that as the establishment was very quiet, Sunday 7.30pm). You have to enter your registration number into their machine if driving and parking in the car park. The maximum stay is 2 hours. Tried to use the app for food and got tied up in so many knots. I went to the bar, where the lady was trying to explain to me about the QR code from the app and my bank card, it wasn't her fault I hadn't a clue what was going on. All I do know is the tab came to around £48 for 3 drinks and 3 meals. The meals weren't of a sufficient standard for the price paid. Not one of us enjoyed our meals. And we won't be returning to this pub for food (although shout out to the lady behind the bar for trying her best and having her hands tied by the corporate bosses above her when told the food was awful, she was extremely polite and pleasant). It's a shame chains such as this one are taking over. Would've been easier to stay in and order a takeaway. And the standard of food would have been better too. There is no point in launching a new menu if you can't provide what's written upon it.
Claire . 2024-04-15
MORE AT Google
Gorgeous burgers. Best I’ve ever tasted.
Leanne . 2024-04-14
MORE AT Google
Come here often.. really busy pub. Food delicious and staff are very friendly and helpful
Helen blackburn . 2024-04-14
MORE AT Google
Lovely place and atmosphere. Food was lovely .
Tracy Timlin . 2024-04-07
MORE AT Google
Lovely pub with great staff and good food. Always love coming to the tall ships.
Ella Bolton . 2024-04-05
MORE AT Google
Great atmosphere, good size portions. Lovely food. Staff friendly and helpful. Really enjoyed it. Would highly recommend
Alana Sargeant . 2024-03-25
MORE AT Google
Service was lovely. Although the place wasn't particularly busy the food could have been served a little quicker. Also food was not as hot as it should have been.
Amanda Sansom . 2024-03-25
MORE AT Google
Appalling service, customers berated and embarrassed by the staff
Caroline Smith . 2024-03-22
MORE AT Google
Quick service, tasty food, served hot. Just remember your car reg to avoid a parking fine
Richard Clark . 2024-03-20
MORE AT Google
Popped in for breakfast, great friendly service from Carl taking the order and bringing us coffee. Breakfast arrived, fresh and hot, really tasty and accommodated my additional request for scrambled egg. Thanks to Ella and Kat, the chefs, will definitely be back again
Steph B . 2024-03-17
MORE AT TripAdvisor
Stuff quite welcoming I had a double up beef burger and a no alcoholic Guinness Burger was good and filled a hole and the non-alcoholic Guinness turted like Guinness.
Richard E . 2024-03-14
MORE AT TripAdvisor
When for Mother’s Day and as per usual brilliant food , friendly staff that will go the extra mile and a great atmosphere. It is fast becoming our favourite pub when we travel up to see family
Nickiredbull . 2024-03-14
MORE AT TripAdvisor
Had a great night and a nice meal great atmosphere and great customer service good prices good drinks selection
Raymond Hughes . 2024-03-11
MORE AT Google
We visited today for mother's day and it was lovely, the staff were so very helpful and recommended a meal for my mother who has a small appetite. Food was served swiftly and with a smile. Top marks as we all enjoyed it, and the Ghost Ship on tap made it even better. Will return soon.
davidbell76 . 2024-03-11
MORE AT TripAdvisor
Poor customer service. Miserable bartender who needs to attend a course in hospitality. Closed at 11.30 when website states open until 12am. Won't be returning.
Sharon L . 2024-03-10
MORE AT TripAdvisor
Lovely atmosphere, and lovely food
Rebecca Price . 2024-02-29
MORE AT Google
The food was very good but service was not great, they forgot the onions rings that were supposed to be in my ultimate burger and then forgot the flake on my sundae.
Bob Thomson . 2024-02-27
MORE AT Google
We visit here quite often and always find the staff to be friendly and polite. However, yesterday we were served by a young man called Adam. He really stood out as he was extremely hard working, kind and efficient. Nothing was too much trouble. He ensured that every table was happy and had everything they needed. Adam, you are a huge asset to the Tall Ships. Well done.
Traveler37310493131 . 2024-02-23
MORE AT TripAdvisor
We visit this place most weekends as we have a caravan nearby. Lovely cosy pub/restaurant with a great atmosphere. Very friendly staff (especially G-Man being like our own personal bar person who welcomed us from our very first visit) food is lovely and it’s a good location. Keep up the good work, we will be a loyal customer for the foreseeable future.
Clare T . 2024-02-16
MORE AT TripAdvisor
Excellent service, lovely food - party of 5 had a very very pleasant afternoon. Would recommend Tall Ships for really great pub food & great service. Dogs allowed in one specific area inside - with dig bowls provided.
Stella O'Connor . 2024-01-19
MORE AT Google
Myself and my husband visited the pub during the time between Christmas and New Year for a meal and a few drinks. We have visited The Tall Ships on a number of occasions and always had a great experience. Out latest visit was no different the atmosphere is always friendly and inviting , this includes the staff who are welcoming and attentive. Our meals were tasty and great value for money and was a welcome change from all the Christmas food consumed. What made our visit extra special was seeing the wonderful Ella back working on her break from uni , she is an absolute joy and a credit to the pub
josegirl . 2024-01-19
MORE AT TripAdvisor
Visited for the quiz night with friends, friendly local and a fun quiz with a fair few teams playing, didn't win, maybe next time. Drinks are a fair price and plenty to choose from. Food looked lovely although we didn't eat this time. We'll definitely be back.
davidbell76 . 2024-01-18
MORE AT TripAdvisor
We booked here for Xmas Lunch, unfortunately it didn't remotely meet our expectations, whilst we understand it is a pub, you are asked to provide your choices a month in advance so one would think they can't get it wrong. Apart from the actual Roast potatoes & Turkey the rest of the Gammon & veg was not good, the starters were very small portions, did not go for the desserts. Table service for drinks was very slow as everyone seemed to be focused on getting food out. C considering what we paid it was not value for money, we use other Ember Inns who have provided decent food in the past (unfortunately our local one was fully booked for Xmas well in advance) No intension to return here soon
Chefsearch . 2024-01-13
MORE AT TripAdvisor
We ordered steak my partner's was fine mine Thier was blood coming out of it when I cut it I didn't order that so they took it back by the time another steak had arrived this time burnt my partner had finished his meal so I left mine didn't ask for either of those steaks so won't be going back
Junemary Potter . 2024-01-11
MORE AT Google
Nice enough but no eggs , didn't get discount for meal and pudding
john calvert . 2024-01-11
MORE AT Google
Good selection of lagers. Food is typical re heated frozen stuff
Ry P . 2024-01-11
MORE AT Google
Thoroughly enjoyed the meals, good ambiance, and very friendly staff would highly recommend. Thank You.
Georgina Taylor . 2024-01-10
MORE AT Google
Went to this place for a change of scenery and to try the food. Staff were pleasant and friendly throughout, food was served in an efficient manner and tasted nice. Good atmosphere without being too over crowded. Will be returning
Christopher Lindridge . 2024-01-07
MORE AT Google
Went for a meal with my family the food was good apart from some of our choices were sold out at 1330 I don’t think that is good enough when you are ordering the food on the menu that was the reason we went over
Michael Flanagan . 2024-01-07
MORE AT Google
Good food, good atmosphere, great staff
Aly Blakey . 2024-01-06
MORE AT Google
Every time I order a delivery from this place they skin me. If they aren't charging for a sirloin and sending me a rump they charge you for meals that don't turn up. I waited an hour and a half last night for my delivery and they couldn't even find a driver. I canceled the order because I didn't want a steak delivered that was cooked two hours earlier. The bar charged me anyway. I paid £19 for absolutely nothing. Will never order from them again.
Market S . 2024-01-01
MORE AT TripAdvisor
Sorry, tick the wrong box last time. Brilliant place and the Guinness is one of the best l have had, food brilliant and staff very friendly.
Ralph Wallis . 2023-12-30
MORE AT Google
Didn't eat anything but it looked nice
Paul Keay . 2023-12-29
MORE AT Google
Always delicious food and a great atmosphere. In summer tables outside, in the winter cosy interior with flames dancing in the fireplace. Lots of parking spaces and convenient location.
Unknown User . 2023-12-28
MORE AT Google
They need to keep an eye on reserved tables because when we got there our table was taken so we had to wait for a table to come free.
Michelle Scorer . 2023-12-27
MORE AT Google
I have been a few times now , ok for drinks however I was disappointed with the Sunday lunch I had in the past, also meals during the week although ok but things like chips are packet chips and not hand cooked.
James Fleming . 2023-12-24
MORE AT Google
Very nice food .very cosy places .polite staff
tracey wright . 2023-12-21
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North East
156 Opinions
Food was bland and hopeless, nothing to write home about - however i was apalled by the disgusting treatment of PAYING customers, when i was trying to pay, the man at the counter was VERY suggestive with my money; up until the point where he LICKED my change! My twenty pence pieces were practically dripping in my purse. DISAPPOINTED! 😡
979 Opinions
1st time in years we have been for food at the lodge, couldn't fault the food it was lovely all 4 dinners got different meals all were piping hot. Customer service definitely a 10 the guy who brought food out couldnt do enough. He was extremely polite despite being extremely busy and rushed off his feet. We will definitely be back 10/10 all round 😊
1629 Opinions
I've loved this place for over forty years now even though I only drop in occasionally these days. It's expanded in size a lot since I first came here for a couple of pints with mates and having a Saturday lunchtime pint with my Dad but it's been done in a way that doesn't make it feel like a barn, there are lots of smaller areas which make it more intimate. The food is always enjoyable but lately my main focus is coming for a good plate of fish & chips. My friend enjoys the parmos, my aunt loves the Bao buns which she has as a main with a portion of chips and is enough for her. My only criticism of the food is the lack of more chicken dishes but that's my own personal taste. There's always a good pint of beer at the bar and a warm ambiance throughout the place.
523 Opinions
Well this was a very interesting place. Looks like a dive from the outside and is on the side of the A19 but we were on our way to Boro so thought we’d pop in for tea. It was 5.30pm and the place was rammed. By the time we had finished our meal there was a queue out of the door. The service was fantastic and staff very friendly. There was a full on disco going on in the background which was lots of fun. The food was a let down as it could have been nice but was all cold, which was a shame. Cheesecake was lovely to finish. It did also feel a bit rushed like they wanted us in and out quickly to get the next people in.
477 Opinions
A place we visit often for lunch. Very good menu at reasonable cost and table service for food and drink. Free parking. Wheelchair accessible. Recommended.