Mashwi in Luton

Used to frequent Mashwi whenever I would come to Luton, I'm afraid to say that the portions have decreased in size and the sauces have become more watery.

my order is down as delivered when they called me and said they didnt have what i wanted and told me i was going to have a refund.

Half hour late verry poor service

We did not get drinks with our order! Terrible service, portion size just about enough for 1 person. It was meant to be enough for 2 ,it cost £17.50. Would not recommend to anyone or ever order from here!

Standard gone down unfortunately from what it used to be. Tend to forget items frequently

Delivered exactly when they said they would, the food was amazing and the portions very generous. Will definitely order from them again.

food was over 45 minutes late - they only had one delivery driver which is crazy on a Friday. also food didn’t taste as good as it has done before tasted like it was rushed

Food was rushed didn't taste as good as normal. Took 2 hours to be delivered after I ordered. Usually good service, maybe won't order on weekends again

Horrible service. Called to add in extras but the person hung up the phone. Ended up doing another order of Shawarma and Taouk wraps from Desert Rose.

The food is lovely but the service is abysmal..the last three orders have been an issue..the 1st i in my received 1 Sharmwa wrap when I ordered 2..the second was over 40 minutes late and today 30 minutes late and I called them 3 times but no answer..i also specify each time no salad or sauce in wraps and every time there is salad..also the chips are always cold..i have now had to contact just eat as 3 times in a row is not good..i have requested a refund

Delivery took an hour and 15 minutes, when the food arrived it was cold. I paid for additional sauces, however, they were not delivered and I was still charged. I rang the restaurant and they said it was not on the order even though they still charged me and it was on my order confirmation. They were happy to take the additional money but offered no solution.

Food was delivered 35 mins later and I had to ring the restaurant twice to chase them. When it finally arrived the sauce had fallen all over one of the bags. To top off the food was not nice at all, let's just say the lamb was so chewy that it was inedible and the shawarma was one of the worst I've ever had. Disappointed is an understatement.I certainly won't be ordering from here again.

It took 1.5 hours to deliver then one item was missing. The delivery guy gave a refund of £3 and left without saying anything. No apology, no explanation for the refund, nothing!

It was gd food not gd restaurant service and delivery was ver long nearly 1hour and a half but food was just gd because the lamb was very under cook so jewee and hard it was.

We ordered a selection of vegetarian starters, bread and rice. It wasn't very expensive, and the food was delicious in generous portions. It felt quite healthy with lots of vegetables and not too much oil. Would definitely order again.

Considering how good this place smells when you drive past, the food is really substandard, and was cold. Was hoping it would be like Efes in Dunstable but was really disappointed!

Enjoyed the burgers good value for money will order again

Very Tastay and freshly cooked food. Served with fresh salad. Very pleased with thier service. Very quick delivery. Highly recommended. 5 stars.

Delivered late also chops were over grilled

although the flavour was nice, food was cold and took over an hour for delivery

Food was cold and late no nice😢

food cold, bland, delivery was 30mins later, total waiting time about 120mins

Everything I ordered was amazing! the best takeaway I've eaten in a very long time! plus early delivery! Thankyou

I ordered food to be delivered 2hr later as I was travelling home, this was ignored and I had a missed call telling me that the delivery person was standing outside my door. When it was finally delivered it was 15min late Good food but need to keep to delivery times

fantastic food (the grill combo platter is awesome) right on time and friendly service, perfect.

Had better food from road side cafes, would never eat there again, burgers if you could call them that were cheap.

Very nice food as usual. Thanks you.

Great food as usual. Very good at reading instruction notes too.

That's by far the best chicken marinaded grill you can get. the portions are huge at very decent price. Very child friendly and full of options for meat eaters. Few vegetarian side dishes.

Real bad service. First time ordered. Didnt get what ordered and when received food was all over the place.

Lovely food, kids love it, nice clean and healthy food, combo platter is amazing and the rice is just perfect. Healthy food.

Excellent food, always on time and delivery guys are always smiling and polite

This is the first time I am ordering from here. Apart from being disappointed when I ordered on the web site that straight away they emailed and texted me to tell me the food will be delayed by 30 mins and also in one of the bags some sauce leaked,everything else was good. Ordered 2 chicken shawarma mixed with rice and fries, Hummus with bread and vegetarian platter. We enjoyed the food it was quite good but not the best.

food was late and very cold. very disappointed.

Ordered food at 18.54 arrived over 2 hours late to be honest food was hot but service was terrible with takeaway staff blaming the driver disappointed have noticed the service level go down hill

good value for money arrived on time thanks

Good choice of food and good service only thing I would add is to maybe give complementary salad/bread or tea to make it 5* experience.

Food tasted great but was cold when arrived, Will definetly order again but expect hot food.

didn't disappoint, excellent food.

Long waiting time of 60-75 minutes but food arrived on time.

Everything is fine Only one concern the sauces are changed now not like it was before the new chilli sauce smells curry Any chance to change it to old one?

Good food Good service Could have been wee bit warmer

Always Nice Food and quick delivery.

The meat wasn't overly flavourful. It was good but not great I think it was a little overdone and underseasoned which surprised me as usually their food is great

Amazing food and good at time keeping

Very happy with everythink well done

Easily my favourite place to eat

chips requested in seperate box but came in with shawarma. 2 full dishes should have 2 salads, only one came. last order's 1 hour delay was supposed to be somehow compensate by good will gesture in this order. although promised oover phone last time, but nothing was added complementary.

Waited over 1.1/2 hour for food to be delivered will not be Oder again bad service

Had the worsttttttt experience. Placed the order at 7:50 pm and havent received the order for 2 hours. And after receiving the order , the irony was the Order was incomplete. Very rude staff. DONT GO DONT ORDER TAKEAWAY AS WELL. Worst pathetic ppl.

Brilliant service, food was delivered early and tasted great, can't go wrong with Mashwi, consistently good food 👌🏻

I visited the resturant with my family for a birthday. We used to absolutely love mashwi. The served such tasty food at a good price. Ive heard the resturant is under new management. My recent visit here wasnt so great. We ordered our usual family platter. I noticed it now comes with less meat. The adana kebab used to be my favourite however it did not look apatising at all, I actaully spat it out after one bite. The lamachun also had the same kind of meat inside and that was disgusting aswell. They have changed the way they make the meat making me want to puke when I try it. Everything else was just ok, I didnt enjoy my experience like I usually do. I shall not be revisiting

Late by 30 mins rude staff that swear. Cold food delivered. Chicken had nice flavour. Lamb shifh was not good, burger disgusting. ABSOLUTELY AVOID THIS DUMP

They made my order wrong, forgot food and when i called up they said they'd refund me £1 for chips. Chicken wings were cold, the mixed platter lamb meat was dry and the wrap was soggy. AVOID

Always always late.. This is not the first time I've ordered food from this restaurant.. They are terrible when it comes to delivery time. I waiting for an hour and a half for them to delivery from a distance of less than half a mile. Very disappointed

excellent delicious healthy food & salad. definitely using them again👌🏾

Another great meal, consistently good 👍🏻, regular now

Love this takeaway. I was worried that my food would come after hour as I had ordered late but instead of suggested time of 9:15 my order came around 8:30 so we had dinner on time. Food was perfect.

compensated for late delivery with extras and a partial refund - food was also nicer !! :)

Not happy with the service at all

Food tasted great, half chicken and rice was really good, chilli and garlic sauce on point 👌🏼

Thank you, great food as always, will be back soon for another order.

Food was delivered early! Could of been a bit hotter but was very nice and plenty of it. Too much rice with the platter for 2 people. Will order again

Amazing food as always. The food arrived on time and was still hot. One of the only restaurants serving fresh and healthy chicken. Friendly staff over the phone and the delivery driver was very polite. Will definitely be recommending to friends and family.

The food delivered was luke warm, tasteless and the sauce watered down.

The food was delivered on time, still hot and tasted fresh. I would recommend this to all. friendly staff over the phone and friendly delivery man. I AM ORDERING AGAIN!!!

Food was great. However, they added 10 minutes to the delivery time which was fine. But they still delivered late, just under 10 minutes after that.

The food is always top notch, whether it’s delivered or dining it

Great food and great service... highly recommend this place!

Excellent as always, thanks again

Food was over cooked and arrived late so it was obviously cold so not impressed.

Poor experience and I certainly will not be ordering again. The food was of a low standard, with bone pieces in the sheek kebab. I ordered a portion of arayes lamb and received two pieces of bread with a sliver of lamb. The sauces were watered down and not worth the price. Had better elsewhere.

Phoned restaurant as late and got bad customer service

not disappointed really good as I expected keep it up

TOo much rice not enough meat salad spilled in plastic bag

Food was tasty, hot and fresh....came earlier than expected.

food was not hot, both of the starters weren’t even warm.

22 minutes late and the food is not here yet ! ridiculous!! we are not happy at all! never again!

the sauces were all watery and no real taste just water.

The worst food that I ever had everything was cold including the bread chips we had to throw the food away if anyone reads this review I strongly recommend not ordering from this place.

One item was missing...but the food is good

Food was good but they forgot our drink as we went to collect wasn’t worth going back for them

Food was okay, meat was nice but the rice was plain! Massive portions, one meal has more than enough rice for two! Not happy with the delivery, was ordered and told I would have 1hour to wait, they even added on 10 minutes, so it worked out perfect timing for when my partner was getting home. It came within 20 minutes which would normally be fine but as I did select the time I wanted, was annoying, and my parter had to reheat his food. Wouldn’t return just due to not being blown away by the food.

Excellent food! Fresh and tasty! Chicken shish is nice with rice! Customer service is good! Chicken is very succulent and the rice is very tasty!

Terrible service...lied to just eat about where the food was. I rang up too cancel order and wouldn't let me..yet would allow me to add more food on..awful service

Really quick delivery, great portions as well. High quality.

Grilled Mediterranean cheese served on a bed of hummus - definitely didn't taste grilled and came in a box on it own. No bed of hummus. Ordered a grill mix ... £9 for a box of rice and a couple bits of meat. Should say - rice served with chicken/shish. Mint tea was refunded as they didn't have any cups. On the plus side the salad was nice.

They added time so it made them look better imo

Order was complete and arrived early, great food.Will order again.

Top class food fast delivery. Really everything was top restaurant quality! Definitely will order again or visit in person!! If you want top class tasty rice n well made yummy chicken with fresh salad n hand made backlava then this is your place!!

Never ordering from here again, only when the food was 45mins late and I called to see where it was, the woman on the phone had no idea and asked if I had accepted the order?! Called just eat and they were useless after finding out from them that they had no fish (part of the order had fish) and therefore they were unable to deliver, asked to speak to a manager as I wasn't happy they put me on hold and walked away. Laughable service on both sides, I will be promptly deleting my account one the review is done.

One more time I didn't receive my order. Second time in the same day. I can't believe in this. 2 order 15.80£ each all together 31.64£ and I didn't receive any food and they didn't give my money back.

I wait more than 1 hour and then they said I cancel my order. And they didn't give me my money back

delivered late, forgot our chicken wings, called them twice to chase it up and on both occasions were told that they will be delivered, but never arrived! didn't even apologise about their mistake, didn't offer a refund, didn't deliver the food as promised and we spoke to two different people on the phone, so they are all equally useless

delivered late, forgot our chicken wings, called them twice to chase it up and on both occasions were told that they will be delivered, but never arrived! didn't even apologise about their mistake, didn't offer a refund, didn't deliver the food as promised and we spoke to two different people on the phone, so they are all equally useless

JUST ON DELIVERY: be prepared to have a delivery for 1hr 30mins, I had to cancel my order because I didn’t want to wait this long, they kept adding minutes to the delivery time I ate in this restaurant before, their food is nice, nice atmosphere, they should just stop doing deliveries.

Didn’t enjoy this meal at all. Very fatty meat, soggy salad and our order of halloumi contained 3 tiny pieces - very overpriced! I won’t be ordering from here again!

JUST ON DELIVERY: be prepared to have a delivery for 1hr 30mins, I had to cancel my order because I didn’t want to wait this long, they kept adding minutes to the delivery time I ate in this restaurant before, their food is nice, nice atmosphere, they should just stop doing deliveries.

Didn’t enjoy this meal at all. Very fatty meat, soggy salad and our order of halloumi contained 3 tiny pieces - very overpriced! I won’t be ordering from here again!

The only healthy and best take away ever