Masalla in Neath Port Talbot

Worst curry I’ve EVER had hands down.. bland doesn’t even begin to describe it! I ordered a chicken tikka masala madras hot, had zero taste! My partner ordered chicken Sri Lanka, again the most tasteless thing she’d ever eaten! To add insult to injury we waited over and hour and a half for it to be delivered! After an hour I rang them and was told it had been delivered to the wrong address, now I’d never of know this if I didn’t chase it up because they didn’t think to let me know my food wasn’t going to arrive! They then informed me that they’ll have a fresh one sent out, half hour later the meal arrived, I’d ordered a chutney tray with my meal and paid for 2 extra popadoms, well I got my chutney tray and 2 popadoms, so they don’t give you any free with the chutney tray, never know a Indian takeaway to do that! Anyway, I’m the least fussy eater you can imagine and I swear this was diabolical!! Rather of starved and saved myself a few quid! AVOID!!!

Amazing as always!!!! Full of flavour

Great delivery and amazing food! Thank you

Ordered to have delivered at 7:15 and was delivered at 6:30 when a family member wasn’t home to eat it

We got back from a 24 hour journey from holiday and these guys were our life saver. We asked for their vegetarian option to be made vegan and we had the most delicious and authentic tasting curry in a long time! Also their Butter Chicken was so good I had to jump on here to say it. Will be ordering again!

part of our order was missing and I had to put it in the microwave to heat it up as arrived luke warm won't order from here again

first time ordering from this takeaway and it did not disappoint the food arrived early and hot large portions and very tasty

Food arrived nearly half an hour late..also cold..poppadoms all soft..won’t be ordering again from here!!!

Food came half hour late and was freezing cold, really unhappy with this

hour late and the food was cold 🥶

Order was late but we were kept informed. No problem. Food was hot and tasty, first time of ordering and will definitely be a repeat customer..

Two hours and 35 minutes and I still haven't received my order.

side order was really spicy, more than should be. paneer was lovely and rice too. Lamb was poor quality and madras was incredibly hot.

Ordered the sloppy daddy, which is not something you’ll find on any Indian menu! The food was good and the idea is great! The chicken was tender and it was very flavour full! If you want to step up your game though, wrap it in a cheese Nan and crisp up the chips! I will be ordering again!

Lovely food but delivery time is way too long

Food delicious, delivery time good. No idea why this restaurant has a 3.7 score. Highly recommended, whenever I want an Indian I always order here. Ignore the stars it’s here, you won’t be disappointed 👌🏼

pre ordered at 4.30 for a delivery time of 5.55 and delivered 6.35

Food was lovely. piping hot. Delivery was late but was informed that it would be approx 30 minutes late... was well worth the wait though

Lovely food, missed the little pot of mint sauce

Definitely one of the nicest Indians we've had in a long time! We will be back for sure.

Placed order at 8pm was excepted straight away! Order number provided with confirmation email. when it hadn’t arrived at 10pm I called the restaurant several times NO REPLY very disappointed

Rice and naan were lovely but the curry was absolutely foul. Was like a soup, with runny water coming from it. Wouldn’t order again

Food was watery disappointed as normally good

absolutely gorgeous, hot, tasty, fresh, highly recommended

Delivery was late & food was cold.

waited 1 hour 50 minutes... Food was cold.. Chipbag was ripped so all chips spilled out. very disappointed

If I could they'd have a 0. Ordered food at 8.30 said it was delayed time passed tried phoning and there was no answer kept teinging and still nothing. Now it's 10.25pm no answer at the shop and Google says it's closed. 2 hours for a delivery that qp minutes up the road. Behond a joke and it's not the first time it's happened. The last time food was cold!!!

Didn’t even bother showing up. Shop was closed !!!!!!!!

food orded 20.20 still awsiting delivery @21.50 will not order from here again

Way too hot for dish ordered could not eat it chicken Sri Lanka

a little late phoned restaurant they said it would be 10 mins it was so all good

food arrived Cold. Disappointed with that as its a lovely meal

Food was cold and didn’t recieve all the order. When called about it wasn’t interested and said give money off next time we order. Something should be done now not on next order. want be ordering again. Money wasted! Disgusting service and food!

2 hours for delivery and turned up freezing cold

Delayed as soon as ordered. Food cold

Very tasty curry and rice, could have done with another poppadom to go with the chutney tray.

still no order, my break is over, this place is my first time ordering as lads said its ok, food never turned up. Will not be ordering again will request refund through just eat. Will order zafron in neath next where I live.

Food arrived 40 to 45mins late and obviously cold. Nann bread was burnt which left an awful butter taste. I ended up picking some of meat out and making a sandwich with bread from the cupboard. I have been looking forward to this all week. It was not a pleasant experience. I will be sharing this experience with others and not ordering from here again.

Lovely food! Would definitely recommend

All food was lovely apart from big chicken kebab it was very dry and not much for the price

Curry gone very watery and chips 3.50 a bag and they're aldis straight cut. Kebab the meat smells and taste funky. They been seen to wash they're feet in the sink where they make they're nan breads. And also I always tip online and the drivers don't reveice it as it goes to management. So all in all I've spoken to the short red head driver said I've tipped online and he replied we don't get the tips. What a shame. My new indian is now on water street Grandnasultan

I urge everyone not to order from this place, Took over two hours to deliver, when arrived food was stone cold, curry in container was half full with 3 pieces of chicken, kebab was so bad i have photos of it all. the whole order went in the bin. Their attitude on the phone was very poor. I am contacting just eat and if they do not take action I will. Worst takeaway I have ever had. Not happy.

Recent order Review: This ordered arrived during the original ETA but i do believe they took the piss with delivery on this occasion ... We had ordered from Just Eat and the delivery notifications changed to "out for delivery" around 7.00pm. However, it only takes a 10 minute drive to get to my address, and instead it took over 30 minutes ... So I can only assume while my food is getting cold, the drivers are doing multiple deliveries at a time? If so, this is not good! On a more positive note, the food was really good and the chicken like last time was just phenomenal. My only critism on the food today would have been certain parts of the order were alittle greasy. Original reveiw (4 star): Let's start with the positives. Delivery was 30 mins early, which I thought was great for me ... It's probably the best quality chicken that is super tender! My partners South Indian Mustard Red Chilli dish was stunning, and so was the Kashmir Rice. The Honey Nan was devoured and to die for! Sadly, there are some negatives. The Onion Rice was a bit watery and lacked any flavour. The Onion Bhajis were really crispy on the outside but a bit too soft for me on the inside. I believe they should be super crispy throughout ... lastly, the Makhani was a little strange, not the typical Makhani that I'm used to having, which lacked the redish colour and looked more like a Korma (see picture). I will return and probably try some other things and do recommend for the quality of the chicken. Not many places can reproduce.

ordered Bihari frenzi and although I ordered lamb it came with chicken. However the dish itself was stunning, exactly as described. Always worth trying a different dish to normal and this one came up trumps. 5*.

Forgot to put the cheesy chips in the kebab

Two hours for a food delivery is ridiculous.

chicken tikka kebab,absolutely gorgeous, hot,very tasty lots of chicken ,highly recommended 😋 will definitely be back

Food is always good from here. Sometimes, there is a wait for delivery.

absolutely gorgeous hot substantial thank you for listening to my request ,cannot fault the food and service first class******

Food was cold and poppadoms were stale

It was delicious friendly service too

The food was Luke warm the poppadom was soggy won’t order again

Food was delayed by 40 minutes to the original estimated time provided. Estimated time changed twice. When food arrived most things were cold apart from the tikka masala. Usually haply with this place but very disappointed today

Food was cold Chips were hard Chicken was chewy

Have always had excellent food from them before but with this latest order where so I start. Waited an hour and 45 mins for delivery. The food was freezing . I called them to complain and didn't even get an apology. I requested a refund as you should never receive freezing cold food. There was also items missing. The whole order went into the bin as it was inedible. We ordered food from a different take away and only had to wait 30 mins thank god. An hour and a half after we had received food from Mirchi Massala we had a knock on the door. It was the delivery driver and asked for the food back !!! Absolutely bizarre and told him that it was in the bin.

Excellent food and service.. Well recommended…

Food was cold Very disappointing

I placed my order at 18:00 for delivery at 20:30 and I received my order 21:10 that 40 mins late and they had 2hour 30 mins before hand to get my order ready and out to me also when it. When it come it was cold waste of £28 will never use this take away again

Amazing quality food as usual really enjoyed 😃

By the time we received our food it was cold. After paying close on £40 for our food I do not expect to have to re-heat it in the microwave.

Consistently good quality food, always order here when I want a good curry takeaway.

food is absolutely gorgeous chicken tikka kebab is highly recommended, hubby loves the bad boy kebab box , hot tasty

Ordered bhoona got a tikka masala. 2 keema naans hardly any meat in them. Disappointed as last week was lovely and

Lovely last week. But this week had wrong food and keema naans had hardly any meat in them. Maybe a dif chef? Put us off ordering again anyway as not cheap

£56 worth of food and it came cold, there was also an item missing. will not be ordering off them again

Food was freezing cold when it arrived. The food had also spilled out of its packaging into the bag itself. Absolutely abysmal.

Cannot fault it. Food is generous and very tasty *****

Very poor tonight, the chips and rice was cold, the curry was also luke warm! Shame, it felt as if they had a lodes of deliveries and mine was one of the last ones. Food was lovely and ate it all, good value for money but temperature was poor tonight

Absolutely delicious thank you

Absolutely gorgeous. First time ordering will definitely be back . Hot and lots of flavour . I had chicken tikka kebab, *****

Stunning hot when delivered good quality products yum yum. Thanks all.

Five stars all round, me & my family was over the moon on how delicious the meal was & how quickly it was delivered, thanks once again I will be ordering again 👍

Very tasty food. Delivered in the middle of expected time frame. But the food was cold. Had to spend extra time heating everything in the microwave.

The food was about 35-40 mins late and Luke warm, the Onion rings were dry and crunchy. normally orders from Mirchi Masalla are excellent , but sadly not this time

Well got to say really enjoyed my meal tonight , thank you again had another meal was delicious had garlic chicken and special fried rice absolutely beautiful thank you again for beautiful supper , delivery before time to thank you ❤️

Excellent taste, and more than enough for two. Reasonable price and delivery price good too.

Food was stone cold on delivery good was tipped all in the bag really bad customer care...

Lovely food but not the dish I ordered

After eating curries for 50 years, the one I received last night was the worst I have ever had, it was bland and tasteless, and so was the Tikka Masala my wife had. After buying one a few weeks ago from you which was one the best curries I have ever had I feel totally let down and disappointed and very unsure whether to ever buy one again from you. From a very unimpressed customer.

While food was lovely, there were no chutneys or sauces for any of dishes. On an order of over £43 I would have expected at least one chutney per main dish🤷. I will definitely try another takeaway just to clear up whether this is the norm or just isolated to this restaurant.

Wonderful, will definitely order again

delicious food and generous portion size

Food was tasteless sauce was like water and chicken was terrible very chewy couldn’t eat it

Hit the spot as usual. Thanks.

Won't be ordering here again food come all spilt in bag and cold

I usually enjoy the food from here but tonight all of the food was cold and looked like it had been sat for ages. Barely any cheese on the Naan and what was there was dry.

Absolutely disgusting, never again

The food was lovely but it was cold when it turned up so we have to read it in the microwave

Very poor quality of food tonight very disappointing 😞

Terrible food very watery as if frozen no taste at all for a pathia

This takeaway is a joke use to be great but they have gone down hill second time I've had a mixed kebab and had about 5 pieces of meat basically £10 for a kebab that's mainly bread and the chicken on the other kebab was poorly cooked, and Just Eat don't care I suggest you avoid Mirchi Massala and Just Eat don't waste your money

Stunning. Fresh ingredients piping hot. Delicious!

Not great tonight very dry overcooked chicken popadoms in a million pieces (slight exaggeration obviously) but normally much better than this. Quite disappointed to be honest.

Lovely food, great friendly service. And good prices. Need I say more.

Both curries were very watery and tasteless. Wont order from them again

Food was cold . Popadoms were in crumbs onion bahji were hard couldn’t bite into them very disappointed tonight

food was freezing the bread i had looked like it was kicked around the kitchen no meat in it .

Red salt chips were absolutely covered in regular salt and totally inedible and the street chicken chaat wasn’t as described on the menu, it was just normal chicken chaat with 1 samosa thrown on top, really disappointing.

Food was tasty and well received for our family meal. Only minor was cheese on a chilli naan which was unexpected. Would happily order again as portions and flavours were great.

Guy on fine left Me bad message he sowt at me not professional