Marco's New York Italian Milton Keynes in Milton Keynes

We’re staying at the hotel, which was very good! However, our festive meal was booked in this restaurant. Three courses for the best part of £40.00 Starter….was ok, basically toast with tomatoes on it! The main course - steak…..with about 8 (frozen chips), two cherry tomatoes. The steak was tiny and should have been medium rare……it was like boot leather and had no taste whatsoever. It was in a word …..pathetic. Then the peppercorn sauce, we had to remind our servers that the steak came with this…did not turn up for ten minutes after the meal was served. Desert…..Three scoops of sorbet and ice cream…..you can’t really get this wrong! Luckily, this was a work event and not paid for by me….however, this reflects badly on Marco Pierre White and can say easily the worst steak I’ve ever had……rubbish

Terrible. Purchased vouchers. Store closed - emailed central office 4 times , no response no phone number. Now if I want to use my voucher need to travel 2 hrs

The menu was quite limited in vegetarian options, which was a letdown. I tried the chicken burger, but it was disappointingly dry, while the beef burgers, although decent in taste, were surprisingly smaller than expected compared to the other dishes. The calzone was the highlight, as it was flavourful and satisfying, though it was peculiar that it didn’t come with a side salad to balance the meal. Overall, the experience left much to be desired.

Sea trout portion for 18£ very small, no side comes with it - disappointed about value vs worth. In addition ,I waited for 40+ minutes to get this order out.

The service from Bow the waitress was 1st class but the food is very over priced for the quality. I had a veg lasagne with no veg just full of pasta and cheese, rest of the meal average. Better quality food elsewhere for cheaper but service 5 star

VERY POOR. Food took ages, and it wasn’t busy - 3 other tables of around 5 people present. Order was also wrong after waiting 45 minutes for it to arrive at the table. One meal was also cold on arrival at table. Servers generally not attentive to table either.

Lala is fantastic and friendly host. very entertaining and accommodating, she’s informative and knowledgeable with the menu and knows what to recommend. The food was excellent and to top it up with Primitivo wine is a must. Overall, excellent experience. Thanks Lala!

Once again, a superb meal and great service.

Overall it was a great experience! Kara was especially helpful going over and beyond for my wife and kids. All the staff were hardworking and helped make a great dinner experience.

Excellent food in warm, friendly surroundings. Was looked after by Kara who was super, and even suggested a really great glass of red. Top notch food and service.

Lovely place! Very much enjoyed the food! Thank you Bow for your warm service!

Had a good experience. Angela was fantastic serving us very promptly and was very friendly. Food was good, not the best though. I was expecting the best burger in my life but that wasn’t the case due to the franchise’s menu selections rather than the kitchen’s.

Good food great service, will certainly be visiting again

Met with our family for a Mother’s Day lunch. My son has an allergy and they went above and beyond to make us feel welcome and safe. Felt very welcome with our children and my mum and I were offered a free cocktail which was a lovely touch! Everything was delicious and the staff were attentive and friendly! Thanks so much for a wonderful experience! H x

Great restaurant concept not the best execution being embodied within the Holiday Inn. Sufficient menu choices however feels like it lacks the certain flair usually sewn within a Marco Pierre White’s restaurant. Overall nice restaurant and great staff all are very friendly. Overall good experience.

Went here with my partner for late valentine's day dinner. Sadly I cannot remember the names of the ladies who served us , but their customer service skills were exceptional, so welcoming and lovely and always were there if we had any questions. The food was amazing , came quickly and we have no complains whatsoever. Definitely will be back!

Exceptional service from all staff, professional and friendly. Delightful food, definitely try the steak and macaroni cheese! Oh not forgetting the tiramisu!

Adrian and Lala served us and we received very good customer care. Food was really nice . I ordered BBQ ribs and l recommend them.Very good atmosphere as well.

Wonderful staff, Adrien and Lala were amazing.

Great food and fantastic service Lala was the best waitress ever, very helpful!

Just wanna say a big thank you too Lala very great customer service and very warm and welcoming had great time and can’t wait too visit again

Lovely setting, delicious food and wonderful staff especially Bow and LaLa who are so friendly kind and attentive. They look after you so well and are always so helpful and bright making sure they find time to have a little chat with you.

Great service and food at Marco's at the Holiday Inn Milton Keynes. Bow and Lala were really friendly and welcoming.

Great service by Bow and Lala! Great food and atmosphere as well.

Perfect service from Bow & Lala, both super friendly and couldn't do enough for us. Would give more than 5 stars if possible

Food great value. Great service from Bow and lala who were very friendly

Bow and Lala were very welcoming and friendly. very good service

Everyone is super efficient and friendly as always. Lala was an excellent host at dinner on Friday

Fantastic experience tonight Lovely birthday surprise from the staff too which made it even more amazing.

Bow and Lala do all they can to make your meal enjoyable. Professional and friendly service

Great food. Great service. Our server Bow couldn't have been more helpful

Lovely place and great food and drinks. Served by Lala who was very pleasant and lovely x

My partner took me here for a birthday treat, firstly there was no one on the desk even though we had booked. We had to walk through the holiday inn to find someone. We were seated in an area that I can only describe as being used for holiday inn clients, there was no ambience here and totally quiet it didn’t feel relaxing. The steak my partner ordered wasn’t great, he had a lot better in a local village pub for half the price. The waitress kept coming back to check what we had ordered as seemed confused. Overall we were not impressed and expected more for the money and was disappointing as it was my birthday. Will not return.

I think Marco Pierre White should take back his name before the Holidays Inn completely ruins his reputation. Several people complaining how "small" the pieces of meat were at high costs. Others like ourselves waited for 1 hr before getting our food. I asked for a Belini and NOONE could make it! Why ever Trip advisor managed to give 4.5 unless it's based on burgers or pasta cannot believe it. With So many people in ONE NIGHT Complaining about the food and wait times 4.5 goes to restaurants you're happy with! If you just like fast food like burgers it's probably OK. Anything else no. Evan a glass of Prosecco took 35 minutes to arrive. My £28 (6oz)fillet steak was BURNT to a crisp the only taste was charcoal. Arrived with 2 small tomatoes and a "sauce" like a tablespoon of congealed cheese sauce 3.50. The Tiramisu nothing more than 2 tablespoons of "clotted" something with a "hint" of flavour. Awful Avoid at all cost.

Went for a meal at MP New York Italian today and was extremely disappointed. The staff were rushed off their feet and constantly apologetic we waited 30 minutes to be served for drinks and at least an hour for food. 1 family left whilst waiting for food and it’s wasn’t that busy! Then we were told the bar is busy so apologises again for food but it seems same kitchen serves the hotel above and this restaurant. Wrong food was delivered, no mince in the lasagne and mayo brought out for chips after they had been finished. Not the best value for money

The place is a total mess!! Just one lady serving and waiting for the food, more than 40 minutes!! A couple just left, because they waited for about 30 minutes for someone to serve them and no one took their order… Plus, we paid £8 for a 2hr parking !!:)) Completely ridiculous!! Do not come here!!

Myself and my partner came here tonight for a belated anniversary dinner, and the service was impeccable, it was 2 ladies waitressing and I didn’t catch their names but they were both so lovely and helpful, food arrived quickly and tasty food sized portions. Totally unexpectedly one of the lovely ladies brought out a cheesecake with happy anniversary written in fruit sauce, so generous of them and such a nice end to the night 🥰 it was nice and chilled atmosphere too (Thursday evening). Would deffo recommend!

Had a fabulous evening. Lala was our host went above and beyond to make sure we are looked after, after a long journey. She spent just the right amount of time conversing to us and checked in on us to confirm we were enjoying our food and if we needed anything else. Thank you for your warm hospitality.

The worst experience I have ever had - food was raw and they had the audacity to ask me to pay for it - food tasted like it was from the microwave

Absolutly dire.. does this pla a actually employ a trained chef? MPW you should be ashamed of having your name associated with what is served. Even the very nice lady who waited on us said its pointless telling the kitchen as they don't listen... Would suggest people stick to tge Steakhouse at Stadium MK...a brilliant establishment

Great food and first class service. No rushing us out, will return.

Went out for dinner with a friend and I can not praise Bow enough! From start to finish, she was absolutely amazing. We had our drinks brought to us by Kevin and Peach. All 3 of them are an asset to the restaurant with brilliant service 🤗 Also compliments to the chefs for the amazing food! Will definitely back, so thank you to them 😊

Great food and very friendly service in a nice atmosphere . The pork was cooked perfectly as was the fondant potato. Really fresh and tasty.

Very friendly staff in all departments. Food was average, only ordered magherita pizza though. Drinks were great, not watered down. Sticky toffee pudding a little dry. We’ll be back!

Food and service was amazing but our waitress Emy made our experience even better! She makes a mean baby Guinness shot too! 100% recommend :-)

5/5 team were excellent!! Had a great time and the food delivered were hot and was greeted perfectly by the supporting staff on site

Absolutely lovely place to go. Great friendly staff. Lovely menu. Came for anniversary meal. Lovely touch from the staff.

Overall the food was very good (although they did forget the chicken in a chicken pasta dish) but the mojito and peach & lime gimlet were some of the best cocktails we’d ever had. The standout of the night, however, was the waitress Bow, as she continually went above and beyond to essentially single handedly get the orders out for the entire night while we were there - all while providing excellent customer service.

Thought I would take the wife here for her birthday treat. But not sure if they have had a large take on of new staff, but the service seemed to be very hit and miss. From wrong food delivered to table to staff not actually understanding what was missing from order, then when trying to pay with cash and being told they take only card payments which was never mentioned on arrival, as wouldn't have actually orderd if I had known. Food was actually nice when the right items arrived. Probably will not be returning even though kids had suggested taking me there for father's day.

Staff were very friendly, disappointing menu choices calamari really rubbery, ribs were nice but served on a massive plate placed ontop of the few chips I was served, a thimble of coleslaw, pizza was nothing special if slightly underdone, burgers were nice but again nothing special, for prices you charge I would not return !

There was no ambience and it felt like eating in a hotel reception area. The staff were very inattentive and we had to wait a long time to be served, then longer for our courses to arrive. The food was good when it eventually arrived, but frankly that did not make up for what was a disappointing evening. We will not be coming back!

Booked a table for dinner. Menu ok but no real fish options. Garlic pizza bread was tasty. The pizza was good. The burgers were great but for me too thick and chunky. All tasted good. Two lovely servers but what annoyed me was one stood at the till eating her dinner could she not go out back and eat. The menu itself could have done with a wipe down. All in all a good meal with good service.

We had dinner twice in this restaurant, just because stayed at hotel just above this restaurant. Where should we start… 🤔 first of all, the two different tables we was taken to by staff were shaking as if those table legs were different lengths. Second I had two do burgers from the menu and honestly i had better tasting burgers at a big M. And also, second burger mince was not prepared properly (mixed) I got one bite of meat with big amounts of black pepper and other spices 🤢and in both occasions the timber “plates” the burger was served, were cracked and bent which makes cutting burger impossible!! I mean table is shaking and plate rocking at the same time 🤦🏻‍♂️ We had Calamari which wasn’t cooked. For desert I got cheesecake OMG!!! and again biscuit wasn’t fully cooked, cheese tasted like sand due to sugar has not dissolved. Basically you won’t enjoy your dinner at this restaurant.

Came in December for a works Christmas meal, the set menu was delicious, the timing was a great between each course, drinks were amazing and the staff was very professional and made sure we was treated well for our visit! Can’t wait to go back!

Having pre-booked a work's dinner we arrived to a nearly empty restaurant, however it took the three servers over 30 minutes to take our drinks order and 45 minutes before our food order was taken. It went downhill from there, and 4 hours later it took several of our party leaving the restaurant to catch the last train home before anyone took enough notice of us to bring the bill. Then they had the audacity to add a £50 service charge! I spent over £600 on the meal and felt ripped off. I emailed the restaurant that same night to raise my concerns, but have still not received a reply. A feedback form sent to the head office also went unacknowledged. If you are staying in the hotel I would recommend trying one of the many other nearby restaurants if you want to save yourself disappointment.

Well it was a disappointment from start to finish. When we arrived it was nearly empty and there were no staff about. Eventually someone spotted us, we had booked a table but not sure why as there were not many tables taken. We sat at...

I booked a weekend at the holiday inn in Milton Keynes to spend some quality time with my son and partner as both of them celebrate birthdays 5 days apart. The hotel has a Marco Pierre White restaurant onsite so I decided it would be...

I stay at the attached Holiday Inn fairly often for work but rarely eat here (generally only if other nearby restaurants are too busy). In the past the food has been acceptable but nothing special (I've tried the salads and the burgers). My latest experience...

In all the years of dining out at restaurants I don’t think I have ever encountered an individual who has serviced our table as amazingly as Bow. This is my 2nd visit to Marco’s Italian at Milton Keynes (don’t be fooled by the fact this restaurant is attached to the holiday inn) mainly due to the impeccable service received from Bow. Her attitude to her customers is second to none, my family and I will be sure to return. The steaks are cooked to perfection and the buffalo wings are the best I’ve had. The food and wine is really very good. But the service is stellar. If you monitor your reviews Marco’s, Bow is the pinnacle of hospitality service and employees like this should be celebrated and retained at all costs. She really is a credit to your team there at the restaurant. The food, the drinks (best mojitos in town) and the service are beyond expectation. Thank you Bow and team

The staff are just the best, excellent service, very professional and polite. The food was very very good, buffalo wings for a starter were hot and tasty. I had the chicken milanese with linguine, so good. The restaurant is attached to the Holiday Inn, both...

So we arrived at Marcos quite excited after making a reservation. We were left waiting for quite a while at the front desk. There seemed to be no one about. After waiting for about 15 -20 minutes we finally saw a waiter and managed to...

Food was ok, nothing special. The menu is fairly limited to burgers, steak and a few pasta dishes. Service was appalling. Wait staff are more interested in chatting amongst themselves than pay attention to diners. Had to get up a few times to go to them and get some service. The restaurant was fairly empty for a saturday night. With this level of service, i am not surprised. Save your money and go to an Ask, Pizza express or any other restaurant.

As we were staying at the attached hotel, we thought it easy to give this a go and as we all had a craving for pasta, thought it was a good shout. The main menu only has 4 pasta dishes (2 of which are the...

Amazing food and brilliant service. Our server Emy was so lovely and attentive, excellent service, plus the mac and cheese was delicious 😋

Marcos is a lovely restaurant. I wasn’t staying in the hotel but everyone welcomed us. Everyone is warm and very attentive. Food is lovely but I need to highlight the staff. Cocktails were amazing as well. Can’t wait to go back

We drove 30 minutes because it’s says the restaurant is open 24 hours just to find out that is not. Thank you for wasting our time.

Service was amazing, pizza was amazing. Nachos really soggy ( probably stood in the kitchen too long)

Staff excellent food bang average at best . For a “franchised” restaurant poor , nacho starter was more like cheese squares microwaved over some tortillas and as for my pizza and wife’s lasagna just looked a mess then desert (yes we did risk it) was...

I have eaten here on quite a number of occasions due to staying in the Holiday Inn for work, and it has always been a great experience. There is a good selection of options, which are always well cooked and nicely presented (although there is...

Ok food but very overpriced for what it is and service was quite slow - lots of waiting time between courses. Limited veggie options too. Chicken burger was dry and beef burgers quite small compared to other dishes. Calzone was nice but odd that it came with no salad. Children’s menu was basic and food ok, but nothing for kids to do while waiting (pizza express have crayons for colouring and activity sheets). Overall experience was ok but at the price I wouldn’t go back in a hurry.

As a restaurant associated with the name Marco Pierre White, one would expect (quite rightly) a good dining experience. How wrong could I be!! We walked in, having made a reservation and there was not a sign of anyone to show us to our table...

I was surprised to read some of the reviews on here. I had really good food which was reasonably priced (for a hotel restaurant) and excellent service. I was served by a lady called Lala who was friendly and attentive. Really great all round.

Dire, we walked out after managing to get a drink and 3 kids pizzas (we were a party of 8) after an hour and 20 minutes. The staff were rude, unapologetic and severely undertrained. The food they did manage to produce was luke warm and...

A Saturday evening. Pretty empty. Understaffed, (although they did their best) so a long wait. Limited menu. Food just ok. I was expecting a lot better from a Marco's.

Absolutely disgracefull my wife and I both had bad meals a very big let down for a special occasion

Specifically asked for an allergen menu and wasn't given one. Told there were a couple of options for gluten free, including buffalo wings, steak and chips. Had the buffalo wings and a side of chips, no mention on the menu that they would be spicy.

Had a great night and food was amazing.

The service was terrible! When me and my God sister’s family went there, we had to wait almost half an hour for just our starters alone, and don’t get me started on how long we had to wait for our mains! We also thought the...

Whilst staying at the Holiday Inn on the 26th May 2021 we had a meal in the evening in Marco,s and it must have been the worst ever overpriced garbage we have ever had. Starters were deep fried mushrooms priced at £5.99 which were solid...

A group of 6 booked a table her as the restaurant is located in our hotel. It was a nice welcoming place with a well furnished seating area. The staff greeting us were polite and showed us to our table and quickly returned with our...

Visted at 19:00hrs on a Sunday Night, we were turned away because they were busy, in fact the girl turning us away stated they had a party of 10 in and we saw another four people sitting at a table , thats all, in fact she said they were not able to offer us a place at all, we had to leave the hotel and go in search of a eatery in the Storm Dennis,

Six of my family met for lunch here , it is very smart looking the food was really lovely but the service was absolutly awful , twice we had to get up and ask could we have drinks we wasnt asked if we wanted sweet we got up again 3 different people bought our food and didnt know who had ordered what one girl didnt even know what meals she had in each hand unbeleivable . I feel sorry for Marco who serves great food but doesnt know that his staff is ruining everything for him i heard a lot of people moaning .

This very modern bistro is attached to the Holiday Inn which means easy parking. The menu is Italian but has plenty of choice, burgers, steak and Italian pasta dishes. We had nachos for starter followed by New York burger with Tiramisu. Most dishes apart from steak are about £13.00 deserts are about £6.50. Good value pleasantly served in cosy surroundings.

Modern twist with classic dishes we will return

A number issues with Marco’s when we visited for dinner, the service was not good at all, firstly they bought the wrong wine had to wait 10 minutes for the correct one. Had to ask for the starter plates to cleared despite the staff walking past the table 4 times. Partner ordered a beer, it didn’t arrive, asked the waitress to chase it up, it still didn’t come, reminded the waiter and still had to wait for it. Staff ignore you when you try to get their attention. Prawn and crab penne pasta dish was nothing special, don’t order it. Will not be visiting again.

We have just had a very enjoyable lunch at Marco's Miton Keynes. The food was very good and the service excellent. Our waitress - Kerem - was very friendly, efficient and looked after us very well. We will make a point of going there again and look forward to another enjoyable meal at a reasonable price,

Visited here for the first time as a group, very nicely decorated and set up restaurant. Good variety on the menu. The food that we all ordered was absolutely delicious, I ordered a portion of onion rings and I have never tasted onion rings as good as these! The batter just melted in your mouth and the mustard mayo was a perfect accompaniment. For main I had the Rigatoni Bolognese which was also delicious. My only con is that it’s a bit on the pricey side but the food and service was very good

Fantastic dinner last night with great customer service & great atmosphere. Chicken chucks really tasty and soft and the sirloin was 5*. Highly recommended. Will come back soon.

The food was mediocre at best, the service from the Greek waitress was good, the kitchen was on a different space and time from the rest of the restaurant.The food ordered came at different times spanning from 10-20 minutes and most of the times the personnel was confused to find out which table ordered what.I would not be surprised if you close by the summer.Good luck!

What a lovely place to have lunch. Food was very tasty and service outstanding.

Went for a lunch time treat . Staff were very good , knowledgable on the wines and food . Modern , stylish and convenient to shops .

What a lovely restaurant, full of natural daylight and very comfortable to sit in. Food was very tasty and service outstanding. Would definitely recommend.

Food great as always would highly recommend the Calamari and Chicken Milanese.

Came here for lunch and was surprisingly busy. (This was my second visit) Staff friendly, food was nice, big portions! Recommend the homemade onion rings. Good value for money, had 50% off.

Went to Marco Pierre with my girlfriends for lunch today. Most appalling food ,seriously I can make pasta and tomatoes more tasteful then that crap that was served today. Definitely staying away . Total let down .

This must be close to the worst meal I have ever had in Milton Keynes.Abouslouty dreadful. 4 Meals and all very poor. ( no sign of any management)

Absolutely awful. They obviously don't have a chef, but a spotty teenager trained in the art if deep fat frying, who has a certificate in microwave cooking. Seriously the second worst dining experience me and the wife have had, and we eat out once a week. The starter was chicken nuggets straight out of Iceland. The main course... well, my 5 year old can make a better pasta dish than this. The only meal we have ever had worse than this was at Marco's steak house and grill. Their fatty gristle chunk they claimed to be a steak was rivaled only by the appallingly bad service. Steer clear of anything with the "rock star chefs" name on it. 3 Michelin stars? If Michelin were allowed in one of these 2 restaurants he would be the laughing stock of the restaurant world.

If Marco Pierre has anything to do with creating the dishes in this restaurant he should hang his head in shame!

The atmosphere and service was good, but the pizza wasn't great. The sourdough base was tasteless and tough, like it was made from flour and water only..

Purchased a Groupon voucher.. don't bother.. the choice is extremely limited. The food is no way fresh or prepared on site .. the calamari rings look like they are from Iceland and bunged in a deep fat fryer ..as was the chicken starter. The main meal spaghetti chicken milanese .. yeah overcooked spaghetti with flavourless tomato sauce and a piece of chicken 100% reconstituted chicken breast in batter much like birds eye chicken steak.. quite frankly a child could cook this .. definitely not for me .. just go to Iceland and make your own masterpiece at home