Mans 2000 in Bury

First time at Oodles, store nice and clean, counter staff very courteous and helpful and explained the concept to me when I explained I had never been before. I chose two large boxes - fried rice and sweet and sour chicken in one, fried rice and garlic chilli chicken in the other. Got home, food was hot and boxes very well filled. Couldn't quite understand why the sweet and sour sauce had no pineapple, peppers or onions as you'd expect. My garlic chilli chicken dish wasn't very tasty - long story short, we didn't eat the food and were very disappointed. I called in to the store and had a good chat with the manager, nice guy called Abdul. I was given a refund immediately without fuss and Abdul explained the Oodles concept to me. I made the mistake of assuming that it is a form of Chinese takeaway - it isn't. The sauce as served is just a sauce and doesn't contain pineapple, peppers etc. Abdul said he hoped I would be back and said there is always an option to taste the food before you commit to an order. I think there was a little miscommunication on both sides - now that I am more aware of the type of food, I won't hesitate to call back. The gent who served me - Faran - was really nice and very helpful. Great customer service from him and manager Abdul. If you fancy a different take on Chinese and Asian food, give Oodles a try.

Lovely staff and food every time x

The food was tastless, very watery, no sauce and poor quality

Lovely as usual! Salt and pepper is fantastic x

Best Chinese I've had in this area and I've tried most of em