Mans 2000 in Bury

First time at Oodles, store nice and clean, counter staff very courteous and helpful and explained the concept to me when I explained I had never been before. I chose two large boxes - fried rice and sweet and sour chicken in one, fried rice and garlic chilli chicken in the other. Got home, food was hot and boxes very well filled. Couldn't quite understand why the sweet and sour sauce had no pineapple, peppers or onions as you'd expect. My garlic chilli chicken dish wasn't very tasty - long story short, we didn't eat the food and were very disappointed. I called in to the store and had a good chat with the manager, nice guy called Abdul. I was given a refund immediately without fuss and Abdul explained the Oodles concept to me. I made the mistake of assuming that it is a form of Chinese takeaway - it isn't. The sauce as served is just a sauce and doesn't contain pineapple, peppers etc. Abdul said he hoped I would be back and said there is always an option to taste the food before you commit to an order. I think there was a little miscommunication on both sides - now that I am more aware of the type of food, I won't hesitate to call back. The gent who served me - Faran - was really nice and very helpful. Great customer service from him and manager Abdul. If you fancy a different take on Chinese and Asian food, give Oodles a try.

We ordered from here recently and was impressed. Good value and a lovely Chinese.

Food arrived on time stated but the meal wasent alot for the price I paid won't order again .

I ordered 3 items at 19:26 and the food finally arrived at 21:40. I tried to call them numerous times but kept getting an automated answering service. No apology from the driver when it fi ally arrived. I requested some money back through just eat and the next day I got a response saying: The restaurant isn't going to give you any money back for your delayed order. They say: "We're really sorry your order wasn't delivered on time. We gave you something from the menu free of charge to make up for it." There was no free item, just the 3 items I'd originally ordered. I've been a customer of theirs for nearly 12 years but it's now time to move on. See ya.

Best Chinese I've had in this area and I've tried most of em