Based on 1.332 opinions finded in 1 websites
Based on 1.332 opinions finded in 1 websites
Nº 221 in 276 in South Staffordshire
Opinions
We took some friends from USA for dinner primarily because it is an old historic building. Bit of a mistake. Food was not the best and if we had been alone I would have sent the ribeye steak back....tough as old boots change supplier asap !
Timbo . 2024-07-30
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Very long wait on food, unacceptable for a Sunday evening. Waitress 10/10 very polite and welcoming, unfortunately felt that being taken for a ride with the cost of a glass of Chardonnay at £14.50 Left a sour taste in the mouth. Unfortunately wont be returning...I expect those kind of prices for a glass of wine in the swanky side of London not Kinver! I think the manager needs to reassess the drink costs and quick.
Ms Moneypenny . 2024-07-28
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Arrived at 9pm waited to be seated no one was around. Some of our friends on another table suggested we find a table and sit down. So we did, waitress came over at 9:20 to take our order for both food and drinks. 10 monitors later the manager tells us the kitchen is closed. Just an apology! Very disappointing
steve d . 2024-07-26
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Terrible customer service! Popped in for a Sunday roast as a family, the young guy at the reception was rude, the table was filthy, and considering there was about 5 members of stuff chatting around I had to walk to the bar after some time ask for it to be cleaned and ask for the menu. Considering it’s advertised as a table service when dining inside, I had to walk back to the bar to make the order and carry my own drinks. When leaving I had to walk up to the bar (yet again!) to ask for the bill at which point the guy just gave me the card machine without showing me the actual bill. Needless to say the receipt wasn’t even offered. Such a shame as the food was lovely, but given such poor customer service experience we won’t be coming back and I DO NOT RECOMMEND this pub.
Mariia Z . 2024-07-21
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We book a table for a birthday for 31 July Email was send asking for us to pre order the food by email two weeks before meal .Must say not happy call and told it was a mistake from there head office sending email they said other customer had phoned and said don’t worry order on the day .Very poor customer service
Jon A . 2024-07-21
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146 Opinions
Saturday 8th July. Had planned a trip especially from north wales. Always been on my bucket list. Checked website and Facebook page. Sorry to hear about the break in. Information stated should be open
Saturday 8th July. Had planned a trip especially from north wales. Always been on my bucket list. Checked website and Facebook page. Sorry to hear about the break in. Information stated should be open
624 Opinions
This place is a little gem Had Sunday lunch there -£20 2 courses -food lovely & service very good. Will definitely visit again
This place is a little gem Had Sunday lunch there -£20 2 courses -food lovely & service very good. Will definitely visit again
2 Opinions
Had seen this open in the tea rooms on Kinver high street, and as a southern fried chicken lover couldn’t wait to go. Starters were lovely and very big portions, complimentary corn bread was great t
Had seen this open in the tea rooms on Kinver high street, and as a southern fried chicken lover couldn’t wait to go. Starters were lovely and very big portions, complimentary corn bread was great t
1070 Opinions
Fantastic food and brilliant customer service from all, but especially Natalie. Sunday roast was delicious and incredible value. Looking forward to eating here again. X
Fantastic food and brilliant customer service from all, but especially Natalie. Sunday roast was delicious and incredible value. Looking forward to eating here again. X
54 Opinions
From going in to leaving, the whole experience was brilliant. Great service, tempting menu and not too expensive, a real delight, will definitely be calling in again
From going in to leaving, the whole experience was brilliant. Great service, tempting menu and not too expensive, a real delight, will definitely be calling in again