Manor House Hotel and Spa, Alsager in Cheshire East

Got taken out for a birthday meal by my partner here this week. The hospitality from the bar staff, front of house staff and service staff was outstanding. And the food was absolutely beautiful, and even got a surprise birthday plate! Thank you Jackub, Mike & Chris! Xx

Came for a spa overnight stay . Must say it’s very well kept and spotless. My room was lovely. The spa was busy . Couldn’t get a treatment as I tried to reserve before I arrived . Spoke online about larger dressing gowns and spa robes but they only do XL as there biggest. I had to buy one myself. I stood out like a sore thumb as mine was white and spa robes are grey . Nice touch with the spa bags as a gift . The food , spa and bedrooms were all very nice . Do think there needs to be ladies and gents toilets not unisex and only two by the spa . Plenty of car park .The staff were lovely. The cost is a little pricey for one night stay and spa . I paid with drinks , breakfast, lunch and evening meal , and spa facilities. Over £300 per person . 5 of us went for a special day . It was special but the robes upset me so much . Please accommodate for the larger person you only need to buy a few so we don’t feel so discriminated .

Fantastic service! I want to thank Stacey and Nicola for their help with sorting and rearranging my booking. I contacted the reservations team several times to book my parents a spa day. Unfortunately, my parents got mixed up and got the wrong week (a week late) and Stacey and Nicola came to the rescue and managed to get them re-booked, the day they thought they were booked in at such a short notice. Many thanks for your help and understanding, this made my parents week and they really enjoyed the Wellness spa day too!!

Me and the missus went to a garden spa day at the Manor House and tbf, it was a really well set up quality day. Well structured, quality food and drink and the facilities were clean. Hot tubs are mint. The service is really good too from the bartenders to the waiting staff. Deffo recommend.

The best spa break I have experienced. For someone who goes to lots of different spas, I can honestly say this is one is top! All the facilities are amazing, especially the swim up bar! Wow I could have stayed in there all day. Staff were so friendly and the spa was very clean. We had the meze platter which is definitely a must if you’re more savoury than sweet :) The treatment I had was so unique, I’ve never had one like it before. It was the Salt Ritual and I loved it. We also stayed over and the room was lovely and spacious. The following day we even got to use the indoor pool which was a massive bonus! The package we did was so worth it. Thank you so much. I will 100% be back again.

Great hotel. We had the dinner bed and breakfast option which was great value and gave us access to the indoor pool and the steam and sauna on poolside. So many positives about this hotel, the food (will review this separately) the service, location and facilities. We will look to come back in summer where I’m sure it comes alive with the English garden spa. There are loads of lovely outside seating areas based in well kept gardens. We were able to enjoy the pool area to ourselves on a couple of occasions and were really able to relax. The rooms were large (bathrooms were in the small side and a little pokey) solid wood furniture high quality linens bath sheets and bedding. The hotel can just do little things to make things better. There were no tissues in the room. No water fountains in the indoor pool area or changing rooms (with many signs saying stay hydrated). There were some tiles missing on the floor in the steam room. We couldn’t get a drink at the bar either at Saturday lunchtime and went down the road to a local pub to get a pint. Also shower head in the bathroom of the room worked but needed some maintenance. Overall great hotel. Would recommend and any feedback given is for enhancements. Service charge goes to the entire team too (so we worked told) thank you team for a great stay.

It was a fantastic experience, relaxing all day in the numerous warm pools and saunas.

We had an amazing stay! The place was spotless, and everything felt super clean and well-maintained. The staff were so friendly and professional, making us feel welcome from the moment we arrived. The facilities were fantastic – it’s clear they’ve thought of everything. We loved finding the ‘spa’ bags waiting for us on the bed, which was a really nice touch. The spa garden with the heated outdoor pool and swim-up bar was the perfect spot to relax. Dinner at The Stables was delicious, and the staff made my partner’s birthday extra special with a surprise dessert. It’s these little details that made our stay unforgettable. We can’t wait to come back!

The spa facilities and restaurants were absolutely fabulous. So many different spaces to go and relax in. Staff were exceptionally friendly and helpful, food was delicious. I really service fantastic. Only tiny negative was, that there was a big event on in the hotel while we were there and it was very busy and noisy in the foyer area.

A lovely spa, nice relaxed vibe. Food in the spa and the restaurant was outstanding. Comfy beds & executive room had lovely decor and glamorous bathroom. No fridge in the room - don’t expect a room with a view

I can't really fault the stay. It was great. The rooms were just standard hotel rooms. They appeared clean enough. Though I didn't thoroughly inspect them. As I was more interested in the spa. I would have preferred the staff to stay on top of the cleanliness at the spa. There was a lot of glasses left in steam rooms for long periods. And similar the following morning glasses from the night before that had been left by the pool. Clearly there had been no clean up at the end of the day or first thing in the morning. And that's just picking glasses up. So there certainly had been no wipe down and mop. Which is concerning. There was a glass under the floating bed. Which is probably still there now as it's difficult to see unless you are in the pool. But that doesn't negate the fact that the floor still needs a clean. I was not able to check if glasses in steam rooms were cleaned away the following day. Although people should pick up after themselves. They didn't and this ruined the experience for me and my group slightly. There was dead wasp on the floor in the restaurant in a corner that had clearly not seen a vacuum or a duster for quite some time. It's these things that you need to stay on top of if you want to be a luxury brand in my opinion. The staff were friendly and approachable. And nothing was too much trouble up on request. Everything was done with a smile 😊. There was one issue with a couple of the residents. But this could not have been helped by the spa/hotel. Some people just don't know how to behave when they leave their house 🤦🏼‍♀️. All in all I enjoyed my stay and would recommend it.

Fantastic hotel, great spa and swim up bar. One of my favourite places

Went here as a birthday treat with my mum such a relaxing place and atmosphere lovely people made me feel very special on my birthday would highly recommend very handy as it's not that far away from where I live so easy to get to hired out our own hot tub felt super relaxed before and afterwards

Booked their Morning R and R spa deal for my mum’s birthday and it absolutely did not disappoint. The facilities were great and everything was incredibly clean from the women’s changing rooms all the way to the pool area. The spa had an overall calming ambience which was just what we needed. On top of this, every single staff member who dealt with us were amazing at what they did. The receptionist(unfortunately didn’t get her name) was so welcoming and helpful as soon as we walked in. My therapist was so sweet and kind! Thank you Janet for the three treatments you did on me and for all the skin advice you gave. I definitely felt very comfortable and relaxed with you. Our treatments were then followed by a Sunday lunch in the restaurant which was fab! The sticky toffee pudding for dessert was to die for! Would highly recommend this spa to everyone 10/10 🤍

This is such a stunning hotel and Spa. Highly recommend the morning spa session. 100% worth the price. This place just has a special atmosphere to it which makes it so relaxing.

Fantastic Christmas venue. Excellent catering and staff. Lovely Christmas food too.

Just a very well run, friendly and warm hotel. A real find for an overnight stop on way to Manchester. Food and bedrooms were excellent

1 star off as Spa was supposed to be open at 7am, I went to spa at 740am had to come out in bikini and tell reception steam room and sauna wasn't switched on lost - waited for it to get to a suitable temperature and lost out on 30 mins of use...Steam room didn't come on at all, unfortunate as was really looking forward to use as only one day of stay couldn't use again the next.

Booked this hotel vis country hotel breaks and matched every detail promised. The staff are all friendly and attentive. All facilities are clean. The room with king size bed had great bath/shower and in a quiet part of hotel. Even with functions on we had loads of space, staff and choice of food and drink. If you want a chill the pool, steam room and sauna are available to guests all day. We will be returning.

Stayed several nights for business. Within walking distance to Alsager restaurants and shops and has a bar and grill on site. My room included free breakfast each morning which was excellent and convenient. About 20 minutes drive from my work location at Stoke-on-Trent.

Beautiful hotel and amazing spa. Lots of lovely little touches, felt very luxurious. Food was also top notch and the service was excellent

By far the best spa around here. I have been twice in the past 2 months and I can't wait to go again. Little tiny suggestion- please put a little mirror in the private changing cubicles :)

Gorgeous spa at reasonable prices, it feels like a hidden secret but I doubt it will be for long!

Love this spa and hotel. This was my second visit and I'll be booking again soon. The staff were very kind and very accommodating to a couple of requests/changes I had and I can't commend them more. Many hotels have few options but there are plenty of options and different spa deals to choose from. The food was outstanding and I'd highly recommend the dinner on site. Thanks to all the staff.

Really lovely day spa. Very welcoming, amazing massage!

Absolutely amazing place, met the owner very pleasant and staff were great,rooms were brilliant. Spa treatments were unreal. Service succeeded our expectations. Can speak highly enough. Out of this world experience in my opinion. If you want relaxation, spas pools and a nice environment this is definitely the place. Will definitely be coming back. ⭐️⭐️⭐️⭐️⭐️

An absolute hidden gem of a hotel. We have stayed here twice and if I didn’t know better, I was staying at a Hilton. The restaurant food and service are exceptional and according to my wife, the Spa is very good! The drone photo was taken by me the first time we stayed there and the new Spa expansion is not shown. A great quiet hub to explore the area!!!

We went for a full relaxing spa day . The place was lovely, staff great . Spa ladies a credit to the hotel. Food presented well and very tasty.

I am dairy intolerant I went to the Manor Hotel and spa with my daughter and granddaughter who had a rough time lately. The spa is fabulous the massage was disappointing the food shocking I was given vegan cheese which is like lumps of fat, on the afternoon tea, no imagination.The evening meal was awful I had little choice finally chose lamb cutlets which were served pink I asked if the could be cooked well done and they were only seared inside was pink. The price of the food is high and I expected better. If the chef was unsure of what to serve a customer they could always ask.

Travelzoo offer. Excellent value, excellent food.

Beautiful spa, swim up to bar, lovely mixture of pods for different spa experiences. Indoor n outdoor experience. Must go to experience the full relaxing day.

Great service and excellent meal!

Spa morning as a gift. Highly recommend every detail perfect. Excellent service staff attentive and very kind. Beautiful spa relaxing in gorgeous surroundings. Food lovely. Would highly recommend. Thank you

Pure bliss! Second visit to the spa, excellent afternoon tea! Staff were helpful and the service was exceptional. Stayed overnight and had a fabulous full English breakfast. Room was comfortable and cozy.

Great hotel - very clean with friendly staff. I attended a wedding here and it's an ideal place for a wedding, just the right size but still quite intimate - it's fabulous. I do however think they massively overcharge for rooms, they're nothing if bog standard so I was a bit disappointed but all in all I enjoyed my stay.

This spa is beautiful but it was ridiculously busy so we felt like we Couldn't relax as much as we wanted and felt like everything was quite sloppy with out timings of our day .

I love this place though the fact they restrict drink choices is appalling. You can get orange at breakfast but if you don't drink tea or coffee you are stuck with water or overpriced vending machines. The crafts are good this is our third visit. The app was not working despite it saying it would be which is stressful trying to ensure you can do the things you want to.

Stunning spa 🤩 I'd say it's the best I've visited. It's very pricey though, so be prepared.

Great location Fabulous spa. Room was very clean, quiet and lovely Will return

Stayed here last night with the mrs for a friend’s birthday party in alsager. The staff were all very friendly and helpful, the room we stayed in was brilliant, it was one of the older rooms with great big wooden beams running along the ceiling. We also had breakfast today at the hotel which was really good! We both loved our stay at the hotel and hope to come back again at some point and try out the spa.

Booked a 2 day break at Manor House Alsager which was our 4th visit to celebrate our wedding anniversary. We arrived & was given a lovely room but it was too hot. We changed rooms without fuss. Again the staff were first class they were attentive & friendly. When we went down to our anniversary dinner we were seated in a lovely quiet area & were treated exceptionally. They even surprised us with a platter. We really appreciated the great efforts the staff went through to making our visit memorable.

Overnight stay and visit to the Spa. Everything about this visit was perfect, the staff were friendly, accommodating and helpful. Evening meal and breakfast was amazing; quality ingredients and great service. Value for money. The spa was one of the best I've visited (& I've visited a few) seemed quite busy but still lots of areas to make use of. We'll laid out too. Absolutely loved my visit here.

£90 spa treatment package for my birthday. On arrival, I wasn’t made to feel particularly welcome. The massage treatment itself was good, the bloke got the knots out. But Didn’t see the point in staying for the ‘relaxation’ room - not a lot to do really. General experience was ok, not great customer service. Not great value for money - £90 for massage but no use of pool etc, not even offered a cup of water etc afterwards. Shame really as live fairly locally and hoped it would be good/ better value for money so we could come regularly. Probably won’t be recommending to friends and family based on experience today.