Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 235 in 266 in Gedling
Opinions
Beautiful place. Food is absolutely to die for. Very pretty building 👍
Bobby Lee . 2023-12-22
MORE AT Google
New owners are needed to improve the horrendously dirty shabby exterior, must be full of rats & mice inside.... These kind of shop/restaurant exteriors seriously let down the high road.
M Greentin . 2023-02-17
MORE AT Google
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124 Opinions
If you are vegan or vegetarian avoid this restaurant at all costs they are not a plant based inclusive food service despite advertising plant based options in their menu i have had a absolute appalling experience with them considering that i have been a customer of this branch for a year now and always placing the same order throughout the whole time i have ordered from this branch so today i ordered my usual supreme plant based pizza however it came with dairy cheese used so i rejected it and handed it back to the driver he accepted it back and phoned the manager to assist me with escalating my complaint for them using non vegan cheese the manager denied it and said its the same cheese they normally use but the cheese smelt of dairy and vegan cheese does not smell nothing like dairy and this is not the first occasion they have got my order wrong and deliberately since being a customer so they sarcastically agreed to replace the pizza but refused to admit the cheese is the dairy one what i also dont understand and dont appreciate is also they did not have the consideration to inform me at the start that the vegan cheese was out of stock before they proceeded with the order so they had no courtesy to inform me of this at the beginning so i could of cancelled the order the replacement they sent reflected the same outcome they still used dairy cheese in the replacement despite my complaint so had to phone them myself to express they have given me the same outcome with the replacement they were still denying it telling me its the same cheese they normally use they were also refusing to admit the vegan cheese was out of stock i made It clear that i am a strict vegan and since they still failed to resolve the problem and instead just kept denying the cheese being dairy i asked for them to refund me back my money as they still failed to deliver what i asked for from the beginning which is clear sign of discrimination they also refused to refund my money back they did not give a valid reason apart from saying refunds are against their policy but this is not standard practice for businesses if customers receive the wrong item or defective product they are legally eligible for a refund and businesses are legally obliged to refund the customer the fact that this restaurant failed to provide the item i asked for without informing me the item i wanted was out of stock and without giving me the option to cancel the order is also proof that this business is ran by a fraudulent party if this is not clear proof they discriminate against vegans i do not know what is after them refusing to refund me back my money they abruptly hung up on me so i have escalated a dispute against them with paypal to get my money back through this route instead vegans deserve the same mutual respect as equal to non vegans please avoid this branch at all costs if you are vegan as they no longer use vegan cheese they just wont inform you this they scammed me and refused to accept responsibility they hung up on me after refusing to refund me dominos is no longer a genuine food service save your money time and efforts and yourself the energy there are way better pizza restaurants out there that are decent and actually vegan friendly.
641 Opinions
Absolutely dreadful. Please, do not go here. Worst take away I have ever experienced. Ordered a chicken tikka wrap with garlic mayonnaise. Turned up after 1 hour and 10 mins of waiting. Then i unravelled what was the most disappointing thing I’ve ever seen. Soggy. Wet. Wrap. No garlic mayo on it. No salad on it (which I asked for). Nothing. Ate it in 5 bites and then drove to McDonald’s immediately after. That’s how bad this was. This literally made Mac Donald’s look like a gourmet restaurant. No lie. PLEASE DONT GO HERE.