Mandarin Chinese Restaurant in Hillingdon

a great local place to grab a bite with a friend. atmosphere is perfect for languid and intimate conversations and the staff are so chill. exactly what a restaurant should be

Even though the restaurant was really busy, I wanted to take a moment to express my gratitude for the exceptional service provided. The staff were doing their best to keep everything running smoothly. I truly appreciate the hard work, professionalism, and positive attitude they brought despite the hectic atmosphere. Thank you for making our experience so enjoyable!"

I had a wonderful experience. The flavors were exceptional, and as a Canadian visiting, the food exceeded my expectations. I highly recommend it to anyone.

Probably one of the worst dining experiences I’ve ever had. The lady came to take our order without giving us the menus. I had to get up and get the menu myself. Took 20 mins for a bottle of coke and bottle of beer to come after two reminders. Starters took a while to come and given the wrong dish. Lacking flavour and taste and to top it off cold. We waited for a further half hour for someone to check on us and we said we were waiting for our mains. They said they’re coming out soon. Then 20 mins later, the waitress who took our order came out and said “paper is missing.” We were baffled as to what this meant, no apology, nothing. She then said our paper order was missing and to order again. We were beyond frustrated at this point as every other single customer and deliveroo driver in the restaurant who had been waiting for over an hour in some cases. The bill came with a service charge added, the audacity. One deliveroo driver was shouting across the restaurant after waiting for half hour. Lacking staff training and poor quality food. No apologies for the atrocious service

I don’t think I’ve ever had such a horrible dining experience. The worst food—I’m not even sure it was actually Chinese. We waited for everything for hours, and it seemed like everyone else in the restaurant was just as frustrated. They were prioritising Deliveroo orders over customers dining in.

Absolutely awful. Waited two and a half hours for them to cook the food and hand it to the uber driver. They kept saying they would phone us back with an update and then just cancelled the order. A completely ruined evening waiting for food. I will be telling everyone one I know not to use this absolute disgrace of a place. Not even an apology. Terrible terrible terrible

Do not order takeaway from here. Once previously it took over two hours, and this evening they have just cancelled our order after over an hour of waiting. Food is average at best - not worth the risk of being left hungry!

I recently had the pleasure of dining at Mandarin, and I can’t recommend it enough! From the moment we walked in, the service was warm and welcoming, making us feel right at home. The food was absolutely outstanding, every dish was bursting with authentic flavours and cooked to perfection. From the duck to the fresh seafood, everything was delicious and beautifully presented. The staff were attentive without being intrusive, ensuring we had everything we needed for a perfect meal. It’s rare to find a restaurant that delivers both exceptional food and top-tier service, but Mandarin does exactly that. If you’re looking for an amazing Chinese dining experience, this is the place to go. Can’t wait to return!

Amazing food - we asked for some chef's specials of which 1 was the boss prawns (a must-have)- left our mouths watering! We also had the pork ribs and lamb dish which were cooked to perfection- and the flavours were intense. Definitely a placed to visit wether you live locally or further out of west london.

Brilliant food and nice ambiance and friendly service

Excellent food and excellent service!

Food was fine but was over an hour late.

Great food, friendly and fast service. The Crispy Aromatic duck was fantastic.

Lovely food and service. Would definitely recommend

Ordered food. Collected from restaurant. Nice food but quite expensive. We ordered today and my Dad and myself were extremely disappointed 😞. We ordered 3 dishes spare ribs,prawn chow mein and Chinese vegetables. 21/1/2025.There was hardly anything in the boxes for the £26.90 we paid with a discount for collection of food on a Monday evening. I know Mandarin is a very exclusive restaurant but really the prices are extortionate. This will be the last time we purchase food from Mandarin simply because you are far too expensive and you are extremely stingy with your portions. Really it is daylight robbery. So afraid you get a big thumbs down from us.Also I asked for the Barbecue Spare ribs Chinese style and we got Peking style ribs.

Beautiful decor, delicious food, very friendly staff, and excellent service. Highly recommended!

Lovely food as always and very fairly priced

Good food, would recommend Broccoli with chilli and salt and the sizzling dishes

Food was cold, greasy, odd flavouring and textures (e.g seaweed was covered in salt, lots of cinnamon on the ribs, prawn toast was undercooked, spicy satay sauce, chicken was tough and egg fried rice was super stodgy / overcooked). Have eaten before and not had this issue before, highly disappointed especially for the price paid and the quality delivered.

Best Asian food i’ve had in London

Simple, the food was the nicest I have had in a very long time. Fair enough I only bought two special chow mein, but it was excellent. Thank you. Definitely recommend.

Food was 10/10 and the staff was really friendly. The service was fast and the restaurant is really cute!

Great food and great experience

Lovely staff, gave us free chicken and a free cake for our friends birthday, lovely food! Xx

We went on a Sunday evening and really enjoyed every single thing we ate, the staff were helpful in recommend what to order and the food didn’t disappoint. The cocktails are on the pricier side but were delicious and a great size. The veg chow mein and sizzling dishes were our favourite. We found one of the dishes slightly salty but turns out it was the sauce we chose. Overall, we would definitely be back

Excellent Food Friendly service and beautiful atmosphere.... Poona is very customer friendly and very helpful.....

Overall an okay experience. Beautiful restaurant with nice interior and ambience. Food was average and some dishes can be improved.

Good Ambeince and friendly staffs!

First time to Mandarin Northwood and we are impressed.will be back soon.

You kept putting the delivery time back and back and my elderly mother didn't like it as she's the one who paid for this food.

Very enjoyable evening. Good value and we shall return.

I had to wait roughly an hour. Ordered it around 7:30pm. Meant to come around 20:08pm but came 8:45pm. Ridiculous

Really good food. Hot and sour soup, chicken satay and hot and sour soup was really good.

Used to be a regular deliveroo customer but will be moving to another option. Last 2 times I've spent over £50 and the food portions have been EXTREMELY small compared to usual. It's a bit of a joke that they charge that much and have such small portions. 7-8 small tofu bits for a salt and pepper tofu is ridiculous. Garlic rice was also undercooked and hard and gave me a bad stomach the next day. Overall not great - will not be be ordering ever again having ordered 6 - 7 times already

Excellent tasty dishes, full of flavour. Attentive and friendly staff. A local Gem

We had a good time at Mandarin celebrating a family birthday. Great service from Andrea, who was very accommodating and made our group's time much more enjoyable!

12/10 venue. The staff were amazing and I can’t recommend this place enough. Just a great venue for dinner or for celebrations like we were doing.

Terrible experience on 20th September 2024. Cold food, poor service, served chicken to vegetarian guests saying it was veg. No manager in sight.They prioritise takeaway orders over restaurant customers. We have been coming to this restaurant for year but will never go there again. Avoid at all costs.

Ordered vegetarian takeaway and must say it was the worst food Chinese food we've ever eaten ! Tasteless sauces, limp vegetables and lots of garlic with no flavour. Never going back.

We had a lovely meal tonight, our first time after seeing the restaurant on instagram, we wanted to give it a try. The manager was so welcoming and helpful and we really enjoyed everything we ordered. The restaurant was nicely decorated and spotlessly clean and all the food was fresh and tasty. We will definitely be returning!

Amazing atmosphere, was served by Andrea who was very welcoming and friendly- couldn’t have hoped for a better place to spend my anniversary :))

We went in a couple mouths later to try the food in the restaurant and not Uber eats and was so happy with the quality and the politeness of the staff was overall the best dinner experience I’ve had a while would highly recommend coming here.

Good atmosphere, delicious food and amazing service

I took my friends who were visiting from abroad to Mandarin. I went many years ago and the food was amazing. This time I went I was extremely disappointed. We arrived at 7pm, the place was pretty much empty, there was a total of 2 other tables in for dinner. The service was extremely slow, if they were rushed off their feet I would understand. By the time we had ordered from the menu, it took 30 mins for the starter to come out, we had the mixed starter, the chicken satay which one of my friends couldn’t eat as it was too spicy for them, the sesame prawn toast which wasn’t great, spare ribs which were tasty, vegetable spring rolls where there was a lot of Indian herbs used, and then the seaweed which was extremely salty. By the time we had finished our starters it took yet another 30 mins to get our mains. The only thing that was nice was the rice, all the other dishes were horrendously bad, we had beef in oyster sauce, which didn’t taste anything like it should and again was extremely salty, we also had a couple of roast pork dishes, one was too fatty and the other one was over cooked. Unfortunately all of us weren’t very well, friends used the bathroom a couple of times whilst we were there. Staff were shy but ok. The chef who came out was very warm, apologetic and caring. The drinks/cocktails were amazing. We only paid for the food that was edible and the drinks. I will not be coming back here in the future.

Great food, love the quality, only draw back is sometimes slow getting the food, but today was fone

Beautiful place and delicious food. Staff were lovely especially Poona. Would recommend this restaurant and will definitely go again!

Woww such a great taste.. the food was delicious..

The sizzling pork was so tough it felt like a tile ... you could use it as a weapon Jasmine tea was good Dumplings we're hard and did lack flavour Soup missed seasoning Chilli oil was nice

The sizzling pork was tough as hell

I usually base only a small fraction of my ratings on the quantity of the food. However, the portion sizes at this restaurant are particularly low, especially given the prices. As a result, it couldn't achieve a top rating of four or five stars. While the taste of the food is average, the interiors are quite impressive and create a mysterious, late-night dinner atmosphere. The service was commendable; the staff are friendly and positive. Considering that this is a Chinese restaurant, (not just a chinese cuisine, but is chinese themed, overall)  as suggested by its name, I would appreciate a deeper cultural immersion. It would be wonderful to see a bit more of Chinese culture and its origins reflected in the experience. For eg, including short descriptions below iconic dishes that explain their origin or relate to Chinese traditions would bring it to a top level rating.

Really, really delicious food and perfect portions. Staff were super attentive.

Great atmosphere, amazing service and great food. Really enjoyed the mixed hors d'oeure

Service was great and so was the food

The food was amazing and the staff are so kind and welcoming. Great value for money

Amazing atmosphere and lovely food thank you

Try chilli beef, delicious. Great restaurant, very kind staff

Very good place and food fantastic

One of the best meal and ambiance place in north wood hills zone # Mandarin Restaurant .. where we found all asian dishes and delicious food @ amazing ambiance and perfect service …. Believe to serve a quality food with perfect taste ….

A very nice ambience to try a new Chinese cuisine

Lovely dining experience. Very clean, relaxing ambient atmosphere. We had a nice chat with the owner Poona who served us. The food is freshly cooked, light and tasty. Definitely coming back again! Glad they kept the 50 year old mother of pearl wall art.

Food very tasty, but not a lot in the portion size, lovely staff as well

Lovely food and great service every time!

Great food. Great service. Lovely friendly atmosphere.

Friendly, polite staff. Great food. Great service, didn't have to wait long for our food. The restaurant is clean and well decorated. Would recommend.

Food, drinks, service and ambience was lovely. Would dine again.

Tasty food and a relaxed atmosphere. Open again with a clean and chilled environment. Will visit again.

Lovely place, good food, staff friendly.

The staff were amazing very attentive. The food was lovely, very clean restaurant and wash facilities. Definitely recommend it, and we would definitely come back

Service is homely, hospitable and calm. Wonderful atmosphere.

i came with my friends for lunch and i really like the food it was my first time i am sure i will come again

I really like coming to this restaurant once in a month

Highly recommend is know my favourite Chinese 😎

Great little Chinese restaurant beautifully decorated with friendly staff the food was amazing definitely recommend this place had a variety of dishes and everything was spot on even the chef came out and asked how was the food 😋

Great food, great chef, nice location

Amazing food. The quality is very good. The service is amazing and very friendly. I will definitely go again. I highly recommend it.

This is my first time trying this restaurant and i will come again for sure

this is my favourite place whenever i have to meet my friends very calm and friendly staff. i highly recommend this place for family and friends

I really luck crispy duck from this restaurant

I often come to this restaurant, the food is amazing as well as the staff. It's really good for dinner with friends and family

Food is amazing I always likes to come here with my friends to spend some quality time

The food is very nice Atmosphere is very good Friendly staff Nice service

Amazing food and wonderful service. They even surprised me with a birthday cake. 😍😍

Great restaurant, great food. Service was quick and staff were super friendly. So happy to have discovered this place and will definitely be returning.

Good food, good service and usually very quiet. Good place to come and chill a bit.

Food wasn’t edible because it was covered in spilled sauce

There are much better options in this area for Chinese food. Every dish was below par in one way or another. I would not recommend using this restaurant. Even with a 40% discount it’s poor value.

Good food. Threw in a free beer too, which was a nice surprise.

Excellent food, will be back. Just two prawns in the Tom Yum Prawn Soup is a bit mean though. Otherwise excellent.

Had a brilliant time in Mandarin for dinner this evening. My husband and I enjoyed the food, especially the tofu in black bean sauce! The service was also perfect. Highly recommend!

Really enjoyed every dish that we ordered. Never ever eat left overs but the next day it still tasted as good and delicious

I placed order through deliveroo. The order was placed at 18:40 the order was ready at 20:00 ... over an hour to get the food ready seems ridiculous. To top it off the order was wrong. Egg fried rice came with prawns which I'm highly allergic to. The quality of the food was very poor and tasteless. Vegetable chow mein had 5 pieces of vegetables at most. I paid £65 for takeaway which took nearly 2hrs and for food that tasted like frozen asda dishes. I ordered many times from Mandarin and also dined in and it seems that the food gets worse and worse each time. Will not be ordering or dinning in again. I recommend for others to do the same.

Delivered on time and was delicious

A rather strange experience all in all. Positives: the staff were friendly enough and the restaurant itself is clean and a really pleasant space to sit and eat in. I also really enjoyed the salt and pepper chicken. Negatives: no alcohol-free beer options at all (which seems unusual in 2024), really (!) soggy/spongy batter on the sweet and sour chicken balls, plastic plates, no knives on the table (why?) and a side of curry sauce so big that three of us only managed half of it. This feels like a local family trying to capitalise on a lack of good Chinese restaurants in the area but sadly missing the mark. I can’t see myself returning for seconds.

First time eating here - there were 4 of us. Went for mothers day. The dishes we chose were all great, tasty and decent portion sizes. The only negative thing was hot plates were brought out and by the time the food came, the plates were cold. That said, I would come back. Good value.

It's always a pleasure to eat from here ,great food, good customer service,definitely recommend

Food was delicious, especially the starters! Been a while since I had good Chinese food. However, portions are smaller than I hoped and can be a little pricy.

Amazing food, great service! We will be back

I dine in Mandarin regularly, I love the ambiance, the food and the service. I keep going like I am addicted. I have not used their take out service. My favourite dish is sizzling scallop in black bean sauce with rice, it’s a dish that must be tried for those who appreciate scallops. I don’t find the exclusivity of serving scallops in other Chinese Restaurant. Everything I have tried so far is brilliant. I thank the Chef and Andrea, who is the lady that serves me, she is Indeed, welcoming and friendly

The food service is good and the staff members are cooperative with customers. The inside view of the restaurant is peaceful of mind.

We ordered a delivery through Just Eat from Mandarin, Very Disappointed! I've eaten from here before a while back admittedly and it was great, but this time I was shocked at how disappointing it was, the crispy chilli Beef wasn't crispy, it was chewy and had so much chilli in it, it wasn't nice, it lost its taste, and I don't mind a bit of heat, but this was silly! The Chicken balls were soggy and came with a small pot of cold sweet and sour sauce, the only thing that was decent was the egg fried rice; which was nice! Needless to say, we shall be going back to our usual Chinese!!!