Go Sing Chinese Restaurant in Hillingdon

Have been frequenting GoSing with my family and friends for more than 10 years. Many of my own recommendation. Today i went to find that Unfortunately the Quality, Treatment, Care has all gone downhill. The establishments policy's and greed prevented me from enjoying a meal in what I called the "Family Restaurant". My disappointment has reached a peak as a result I will withdraw the support given by my own and known persons. Was about time to look for a better restaurant.

Difficult to rate as we went there twice and food and service was fabulous. The 3rd time food was fantastic as before but the staff serving us was so awful that she even knew ! We refused paying for service only paid for food . But being fair the food was great . There is a lady that was always there quite helpful and keeping busy I don’t know if she is the manager or owner but she is always attentive

So tasty!!! The buffet is freshly cooked as you order and you can opt to have single or double portions. The staff are very attentive and welcoming. I would recommend the honey chicken wings, chicken and mushroom soup, pineapple rice, saucy chicken wings, any of the sizzling platters and any of the desserts.. Update: went today and still amazing food, great service and fantastic quality ingredients. A pleasure going back.

The staff at this restaurant provided exceptional service that truly enhanced our dining experience. Their attentiveness was commendable, as they consistently checked in to ensure our needs were met. The promptness with which our food arrived was impressive, and they were always ready to take additional orders whenever we desired. Unlike the usual buffet-style restaurants, this establishment offered a more personalized dining experience. We were seated at a table and could leisurely peruse the menu before placing our orders. The food was then brought to us directly, allowing for a more intimate and enjoyable meal. To prevent food waste, the restaurant implemented a policy of requiring guests to finish their current dish before ordering more. While this may seem restrictive to some, it ultimately helps to minimize waste and ensure that everyone has a satisfying meal. The restaurant itself was impeccably clean and well-maintained, creating a pleasant atmosphere. Despite being busy, the staff remained efficient and courteous, ensuring that each customer felt valued. Overall, our dining experience was highly positive, thanks to the attentive service, delicious food, and inviting ambiance.

First time here last night, and its lovely great staff, im a celiac and the waitress knew what food i can have and not have, to me thats a 5 star as most restaurants have no idea what a Celiac is. Well done GoSing . Food was amazing

Excellent all round. Food, service and cleanliness!

Excellent meal and friendly atmosphere, very easonable pricing

Go sing is always an option for me. I'd go for breakfast lunch and dinner. I highly recommend the fantastic restaurant to absolutely anyone. Vegan, vegetarian, meat eaters fussy eaters and no so bug eaters. Don't say I didn't tell you. Enjoy!!!

The best Chinese food restaurant around. If you’re thinking about just going for dinner or for an occasion - don’t hesitate!

The service is so bad that the customer did not finish eating and was chased away without asking.

The service here is extremely bad and the food is not delicious.

I was a bit disappointed as I wanted to try the buffet but they don’t do that for one But I still had very tasty chow mein and s/s chicken Friendly staff

Great service and food highly recommend

Really good food and great service. There were five of us and the food was amazing. Plenty of choice and all freshly prepared.

Thought it was an all you can eat buffet for slimmers they gave me the feeling they didn't want to give you much with the little oblong plates filled with sauce that went all over the table cloth won't be going back any time soon.

Buffet style menu. Unfortunately everyone who came after us got served before us. Our starters took ages had to complain and main course never came at all so had to complain again. Server said she forgot to submit the order. Would not go agai .

Cantonese restaurant next to West Drayton station, quite disappointed that they are no longer serving dim sum at lunch. Set lunch is quite nice with delicious and authentic fried rice / noodles, with reasonable price.

Nice food, atmosphere nothing special.

went here as recommended by a friend of mine, was not disappointed here all food is cooked to order so all fresh & hot friendly service and great food what more do i want - so iam going back this friday can't wait,

Delicious and fresh food. Often if you ask for something they're so busy it's forgotten

Great choice, quality, service always

Good food, big plate, Zhi Zhi Yi noodles are delicious

came here with some friends for dinner, expecting a rubbish experience because of other reviews and im glad were the kinda people to make our own judgement as the food was delicious, staff were so friendly and welcoming and the food came out really quick and piping hot. Will definitely be going again.

Foe years of waiting, we went today and enjoyed the excellent food, service, staff, ambience, etc. Thank you so much 💓 💗

Good Chinese with a good value All eat meal deal on Sunday.

Such a busy restaurant friendly people. Absolutely delicious food. Wish we lived closer. Thank you 😊

Good food and tasty, service was on time and polite. Will go back

Very nice the place and very clean .but they judged me for my way of going dressed and they did not want to attend me I am a truck driver and I live in a truck pass by there with bags of the purchase and they judged me for my appearance and did not affect me , I wish them luck

I have eaten here many times and I’ve love the food each and every time.

Good food and a rather big choice. Note that you are ordering from the list and portions are relatively generous. Even starters on their own. We are glad we waited until we finished our starters and only then ordered mains. There was, sadly, no place left for the dessert!

This was recommended by colleagues and the food was so nice! Felt as if it was morally wrong to order more once we had ordered even though it’s a buffet, but can’t fault the food. Service was rude out the way out, we left a tip what else thought was learnt, staff were trying to add the service charge on top of what we were tipping which was wrong! I’d recommend for the food but service staff tried to sting us for more money

Not the fabulous culinary experience it once was. The service was awful, starters arrived at different times over the period of 20 minutes, food was dry and tasteless and nothing on the table could be described as delicious. Fast-forward just 8 months, and I don’t know what they’ve done, but the Go-Sing is back to its old glorious best again! Now, the food is delicious, the service couldn’t be faulted and I would recommend the Go-Sing to anyone and everyone! I’m going back very soon.

Fantastic place, value for money. Didnt know it has been around 50 years. Great staff. You pay one price and keep choosing off menu so buffet with a difference. Food is therefore fresh. Downside if there is one it takes along time to come to table but its. Piping hot

Waited over an hour for food. There was only two waitresses waiting The portion is not satisfactory when I asked for more sauce the waitress said I already had sauce in my food. Service was terrible will definitely won’t be going back again. Was not worth the money I feed my toddler, bigger portions the serving plates was the size of my hand and a starter was meant to feed 4 people had one item each sorry that’s not all you can eat.

Being very rude to my grandma rice was undercooked food was disgusting won’t be back here again big fat lady is not nice don’t come !!!!!! Think The Apple juice was sus

Extremely bad service , never felt welcomed by the staff. They make you feel that they doing a huge favour by serving you. Obviously will never return.

2nd time I've been , food and service were both excellent, worth every penny, go in a group so you can enjoy more dishes from the all you can eat menu

Had a reservation at 8:30pm yesterday. There were around 4 other groups of people who also had 8:30 reservations and we were all made to wait. Whole restaurant was packed so clearly no tables were actually reserved for us. Waited nearly 30 mins and then eventually we decided to go somewhere else as didnt seem like they were going to have a table available any time soon. Very poor management and service. No apologies given. They wouldnt even come to us to say anything, they were just avoiding the eye contact because they knew there was nothing available and they have over booked for about 4-5 tables. If we have reserved a table, that table should be available at that time. Clearly they had taken a lot of walk ins that day or overbooked and couldnt manage the time properly. Needs better management as this was just embarrassing.

Food was great don’t get me wrong… But the service was appalling . Not only did they question us for asking for more food when it’s a literal buffet but also gave us dirty looks. Even when we tried to call them to order something one of the waitresses literally saw us and ignored us. I remember coming here with my wife before Covid and this place was a blast and very entertaining, since then I don’t know what has happened but I’m very disappointed. The atmosphere was also very unwelcoming and it felt like they didn’t want me and my family here . Overall, I’m very disappointed and I don’t think I’ll be paying a visit again.

I absolutely love this place the foor is top quality all made fresh to order and even when their at their busiest times the service is always fabulous 👌

If I could score 0 I would. Staff are rude but we ignore because my kid likes the food and value for money so we put up with it and return. We always go as a big family. But on Saturday oh my gosh the rudeness was another level almost as if we stunk. I like the starters but today the food was so salty I couldn’t eat it. I reordered just to make sure it was not a slip of the hand but it was the same. It taste like someone had poured salt over it at the end and given it to us to eat. It never tastes like that. Then when we finished we place our plates in the middle as usual but no one cleared it away. The waitress then came and place our new ordered dishes on top of the dirty plates. I said excuse me could u not have cleared this up first. She walked off then came back with more food to place on top of the remaining dirty dishes. I said no thank you where is the manager. She got the manager and the manger actually gasped and quickly said I will clear it away I am sorry. I complained and she took the price off the 1 single beer my dad had We spend £177 and for that service never ever again, ever ever ever

Me and my family have been going for a while now, however on this occasion the waitress was very rude, and I think a bit unhelpful, our whole experience was spoilt by this, didn't ever have much appetite after seeing how we were treated, complained to the owner and she she gave us 1 beer for free, wow never again we r a big family spending over 2 hundred pounds every time we go there, but I just think in this day and age there should be zero tolerance for any racism

Ordered Takeaway at 6pm told to pick up at 6:30pm got there’s and waited almost an hour for our food with 6 other takeout customers, offered nothing for the inconvenience when asked, and then to be told I’ve given you Prawn Crackers.as an apology for the inconvenience… come on your taking the mick, you give prawn crackers with every takeaway, nobody was offered a discount, or even a drink for the ridiculously long time we had to wait Yes the restaurant was extremely busy, but why oh why are you still taking orders for take away when you obviously can’t fulfill them on time an hours wait is not acceptable. We’ve been coming to your restaurant for the last 10 years and this is the worst customer service we have received, really disappointed.

My first visit and definitely won’t be my last very good couldn’t fault it in any way.

Been here a couple of times now. Food was good, service was great. Waitress was really friendly.

This is a great all you can eat Chinese restaurant. You order off the menu and the food is made fresh and brought to the table. Very reasonably priced.

The food is cooked to order which makes for a better and fresher tasting experience than a buffet where the food is left out. Additionally a great selection on the menu aswell as polite staff made for a wonderful meal.

Has been consistently good for over a decade now. Caters for the larger groups too with no issues.

Lovely meal. Had such a good choice on the menu.

Excellent service, didn't book , but was soon seated ,a friendly welcome ! with recommendations from waitress , food was spot on . Will definitely go back , house wine was very nice .

Went on Friday for a birthday meal ,the restaurant was absolutely freezing ,everyone was shivering, I had to wear my coat ,so go wrapped up ...

Very nice food and great customer service!

Fantastic food. I moved from the area a few years ago but come back just to eat here.

Best Chinese restaurant! Food exquisite, service professional and polite! 10****

Never knew this place existed. Been around for 50 years. For a one off price of about £25 ish you can eat as much as you want off a menu so buffet with a twist as freshly cooked. Drinks obviously extra aswell as afters. Will go again

Many of the restaurants we used to visit are closed now so when we found about Go Sing, we really hoped the reviews and good online recommendations were authentic. We(x2) had a lovely meal, great variety, delicious seasoning, decent portions tending to small but ok to try many of them, absolutely worth it. The staff is busy all the time and is very respectful and kind. A la carte, the dishes vary from appetizers and rices (£6-8) to mains (£8-12) plus drinks .. you actually end up paying the amount of a buffet for an adult (£24.5). Really fair and inviting to return. I totally recommend this place, which btw is on a street with enough parking spots (no charge in Pay and display area after 18:30H Mon to Sat) and full of grocery shops! we took advantage of this and managed to get fresh fruit and veggies... two birds, one stone!

Food ok, just the regular Chinese food. Not a friendly atmosphere though. They rather tarnished the experience. Had to keep asking twice because they kept forgetting to bring things. They took 45 mins to take our 2nd order. Our waitress was cold and unwelcoming throughout (short hair middle aged with black specs). She only smiled and spoke to us nicely while asking for us to add a tip to the bill.

The food is generally very good. The setting is attractively decorated and is clean. The staff know the menu well, but are a bit lack lustre in their service.

The restaurant was extremely busy. The staff were very helpful and gave a good service. The food was amazing, and portion sizes were perfect if you were having the banquet. The restaurant was very clean and very well presented. I would definitely recommend this place and will definitely go back again when passing.

Good all you can eat table service. The only thing I didn't like. I want to try a little bit of each dish. Despite my asking many times, just serve me a quarter portion of a standard size dish, so I can try as many dishes and have more variety. The staff kept on bringing full portions to my table. They should be inspired by Indian Thali. Lots of little dishes up to 20 around a centre of rice/noodles....I would love that.

Extremely disappointing, especially for the high cost.

Order for a work party told 25 min , 45 min later still waiting .. anyway about the food , the sweet &sour is a pale yellow colour with no flavour whatsoever, the Malaysian noodles also lacked any flavour , out of all the meals these were all flavourless.. they all tasted the same , so £380 for the food that had no taste whatsoever not even a bit of garlic this was for 10 People so worked out at £30 ahead for takeaway , then there was the salt & pepper ribs these where cut into 1pm bits with mostly bone and no meat , overall I would never recommend this place for either tasty food , or value on the food portions , also we recieved more of something’s and less of other things we ordered and the less ones being the most expensive … this was a take away and not in the restaurant but I wouldn’t even eat there when there is certainly NO flavour to the food … would NOT recommend

Was great not bad prices for the food you can get

This place has excellent service and excellent food.

Loved my first experience hear can't wait to go again foods delicious and cooked freshly and served hot

Always enjoy coming here. Food is great

Waiter looked like he couldn't be asked. Waitress, didn't say a word each time she came. Front of house was friendly and inviting. Food was mediocre at best

Favourite place for our date nights !

Fantastic restaurant that is very popular. Staff are very friendly and the food is great

What a lovely place for all you can order dine in. The customer service is exceptional. Very lovely staff with good food to go with it.

Really nice place, friendly service but is a bit slow which could be due to how busy they were. Other than that it’s a really nice place and food is top notch, all made to order.

All food was freshly done and very tasty. Service was very good and staff was very kind. First time coming to Go Sing and will come back for sure.

The food here is really good. We ordered the beef, the fried seafood noodles and the prawns. All of the dishes were made well and had a nice flavour to them. The service was quick and prompt with our orders as well, the waitress accidentally overcharged us but immediately sent out the refund after. The atmosphere was a bit muted since we got there at the tail end of the afternoon shift, but i could imagine it being buzzing had we gone earlier.

Nice Chinese that serve buffet choices at the table.

Yum yum, not been here before but will definitely be back. Great food Great service 👍 Back again, very busy for a Monday but still yummy 😋

Not as good as it used to be since it's been taken over by different people.

Excellent portion sizes and variety. Wonderful service who are polite professional and friendly. Michael was especially attentive. Cannot fault great food, great prices and lovely atmosphere

A true hidden gem. The food was spot on, service amazing, the waiter gladly explained whatever needed to be explained and was always with us at the right time. I just randomly walked in and was very pleasantly surprised. My next trip here will be planned most definitely! :)

Everything about here is perfect helpful friendly staff and great tasty food can't wait to go back again

Quite a Hong Kong style foods. It feels cooked by heart while the dishes quality comes over average. Unfortunately it doesn't provide dim sum after COVID disaster.

Amazing food. I have been there a few times and I always enjoy the meals. Staff is always polite and kind. Definitely recommend

*Very good location. To ethnic people who know what good oriental food tastes like, food here is just average quality. *Very friendly and pleasant staff. *Service below average; big round table of about 14 guests, was not cleared of used starters’ plates, cups, cutlery and serving dishes before main menu items were served haphazardly. *No new plates, cutlery and cups for main menu. Everything was just so disorderly and rowdy, with waiters bringing food in a disorganised manner. *We had to keep shouting, “can I have a plate or cutlery or cup?” before they brought new ones. Probably because they had their hands really full that evening, being a Saturday. *Wont mind trying what a weekday experience would look like. *Would recommend.

Great place for an all you can eat buffet

Celebrated a Birthday Meal. Food was excellent matched by Service

Great all you can eat serve to the table restaurant. Well priced and also very tasty food. Ordered a take away for a change today and the food was just as good and tasty. Very happy customer!

Good experience. We went for the buffet and ate mainly seafood items the sizzling peppered steak was also very tasty. We booked a table for 8.30pm on Saturday and it wasn't very busy when we arrived.

Delicious food served by a long running family business. The staff are friendly, with delicious authentic food. I love seeing the patriarch visit keeping his hand in! Great value for money with a fantastic selection. Often it takes time to decide. Highly recommend

Best Chinese restaurant In the UK.

Great variety of food very tasty. Would highly recommend

Always loved going there regularly but tonight was terrible. Waited ages for food to be ordered then it came out in dribs and drabs so first lot was cold before other bits arrived. The place was packed with people complaining about the wait and food. We went early to get away early because we live an hour away but it took over 2hrs 30mins from start to finish. Totally understaffed, they were dashing about and when we complained one told us they were doing their best. Sorry go sing but won't be coming back in a hurry.....shame but standards have seriously dropped.

Delicious food and great staff. Definitely recommend a visit

I watched this place ROB an innocent elderly lady tonight. She came into go sing on her own so we offered her to sit with us which she took us up on the offer when it came to paying for the bill they charged her £84 as they wouldn’t allow her to eat off the buffet as she walked in alone! This is daylight robbery to our elderly community. Avoid at all costs!!!!

It’s a joke not a restaurant: deep fried food and precooked chicken, awful customer service!

Had a party of eight for a birthday, service was very slow, had to keep asking for more food as there wasn’t enough for eight ppl, went years ago and was lovely but disappointed this time.

Nice tasty food served quick once you've ordered it and plenty of menu selection. Bit too salty for me but I will ask them to go easy on the sodium next time!

If not the worst, one of the worst Chinese restaurants I've been. Kudos for the decoration on the walls but surely cannot make up for the poor quality and service.

Dishes are hit or miss. Staff are welcoming. Fast service.

Over priced but good food. However service is extremely slow, staff are rude and food is cold

Very nice place,staff friendly food very tasty

Nice place to eat warm welcome from staff. Good atmosphere nice food no rush service