Based on 94 opinions finded in 1 websites
Opinions
Always had great food here! It's better to collect that wait for delivery (tho sometimes you collect as they've said they're busy, and then you find them fairly un-busy when you arrive!).
Andrew M . 2023-01-15
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Owner was a nasty piece of work. Unhelpful, rude to customers on the phone and clearly got a big chip on his shoulder from a past life. Avoid.
Olly H . 2021-12-06
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The best I had was the sauce that came with the friend soft shell crab (which was more like a Nuoc cham than any Thai sauce I've ever had). The soft shell crab was mostly batter almost no crab. The beef dumplings were bland. For the red duck curry I had to add salt because the sauce was very bland.
nikko1974UK . 2021-11-29
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I ordered Mama Thai last night with my partner and we spent almost £50 ordering : Tofu Pad Thai, veg yellow curry, veg jungle curry, 3 rotis and 4 spring rolls. Honestly the worst food I’ve ever had in my life!! Overpriced and disgusting! The tofu pad Thai was rank, it literally smelt rank and off, the noodles were over cooked and stuck together and there was no tofu in it. The vegetable curry’s has enough vegetables to count swimming in a basic flavourless sauce. It was ridiculous to pay that much for veg curry to have 5 pieces of courgette, 2 mushrooms and some carrots. The other one was worst !! I’ve never seen anything like that. I would never ever recommend this restaurant nor will I ever go to or order from here. Please don’t waste your time or money. Quality, food, taste everything was just poor. The absolute pinnacle uninspired food
S J . 2021-07-03
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Ordered 3 meals with rice through Uber eats. 1 meal was not with the order. Owner refused to send replacement and was very rude. Food was lukewarm and average taste. Don't waste your money
Suzanne S . 2021-06-27
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I love this local place, and eat there very regularly. The food is terrific, the service is friendly and helpful if not especially slick, and its BYO which makes for a good value night out. Definitely one to support in difficult times.
W9165CHcarolineg . 2020-10-25
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We live so close to Mama Thai and have always promised ourselves we would give it a try. We eventually got there 24/08/20 as they were part of the eat out to help out scheme. We had spring rolls and fish cakes to start, then fish curry and a lamb massamam curry with a vegetable dish. We both enjoyed the whole meal -which was decent size servings. However the lamb was a little bit too salty for my taste, hence 4 stars , not 5. The restaurant was busy and we were served both courses promptly. However other people did have a longer wait. I believe this was due to dishes being cooked to order, especially the whole fish. The man at the front is old, but it's nice to see people of all ages working. We smiled at him and he smiled at us. The decor is eccentric but offers a taste of Thailand. It doesn't need updating as one reviewer suggested. We can visit many bland looking restaurants, it's nice to go somewhere different. We will definitely visit again. We did take our own wine in and there was a £4 corkage fee.
SuitcaseBackpackers . 2020-08-26
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Very small portion sizes, expensive for what it was and long wait but the food itself was okay. What was not okay is the horrible man running the show; firstly, he was so rude to his own member of staff who had seated us (I think his primary concern was social distancing, so we gave him the benefit of the doubt on that occasion) At the end they tried to charge us £2 for each beer we brought in and opened ourselves (Under a BYOB policy!?) so we kindly asked him to point us to the sign informing customers of the charge. He couldn't, said they had "temporary menus" and immediately started shouting at how we obviously knew best and "must have PHD's" When he got his card machine he asked if I was going to pay him, I told him I'd pay for the food but his not £8 for the beers at which point he began telling me he was 81 years old. Not sure how that's relevant, but I told him he's old enough to know better then. When it became clear I wasn't going to pay his extra charge, he told me never to come back to the restaurant and that it was "my loss". What a charmer!
853cjw . 2020-08-13
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Extremely RUDE, NASTY and AGGRESSIVE restaurant manager. Ordered a take-away to pick up but was informed that he had accidentally sent the order out with an Uber-eats rider. He then REFUSED to replace the food or provide a refund, going as far as to threaten to kill me if I didn't leave straight away. AVOID THIS RESTAURANT at all costs.
oceanblossom72 . 2020-03-28
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OK this may look like a horrid café from the outside but you will be pleasantly surprised inside. I ordered the grilled beef and sticky rice and I must say it was excellent. Perfectly cooked and a pleasure to eat. I had mango and sticky sweet rice for desert and that was delicious also. Despite me being in a bad mood on entering, the quality of the food cheered me up. The service was unusual and a very polite elderly man was running front of house. Although he was very relaxed and took his time, i found him and the serving staff incredibly nice. If the décor in this place could jump slightly into the millenium and speed up the service it would be a very good thai option.
Abdul B . 2020-02-07
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Good Thai, okay customer service, small portions, kinda expensive. The food was good; nothing exciting. I had red curry; it does not come with rice. First time I’ve had curry at a Thai restaurant that doesn’t come with rice. You have to order rice separately £3. I should have taken a photo of how small the portions were; comical. I’ve had my share of Thai Iced tea around the world; and this one was kinda weird. I’m pretty sure she used the blender...I don’t know how to describe it, but it wasn’t traditional Thai Iced tea. Customer service, eh. I did more greeting and talking than the hostess/waitress. I’m not sure if this is something done in England, but myself and another table had to ask for a glass of water; wasn’t offered. I thought the food to be overpriced given the portions. FYI; there’s 10% “discretionary service” charge lol what the heck is that?! Maybe this would be okay for takeout/delivery, but I wouldn’t dine again.
ReginiceC . 2019-05-06
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Used to go all the time when I lived in the area. Always an advocate for the place as the food is authentic and delicious. But have to say that when we went there recently and bought out wine and beer from the supermarket which came to £7, when we got our bill in MamiThai they had charged us £4 wine and £2 beer BYOB. Not a great fan of paying for things twice.
Michellemez117 . 2019-05-03
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The food used to be pretty good and prices quite reasonable. But my last visit was pretty grim: waited ages for the order (even went out for a sandwich in Morrison's to stave off hunger) but it turned out that they assumed we wanted to take away so the food was sitting on their counter for 30 minutes and no one told us. My friend eventually worked all this out, but I had long since given up and got something from the chinese buffet a few doors down before going home. Owner/manager didn't seem too fussed about any of this(?)
ICE-Zugfahrer . 2019-04-25
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Avoid at all costs - we were really upset by the owner who racially abused us and left me in tears. Ok so want to start by saying that we had been to Mama Thai once before and ate in and had a great time. However we ordered a takeaway from them last night which ended up being on of the worst experiences ever. We live very close by and my boyfriend went to pick up our order which was ready super fast. On his return we opened our food and my curry (prawn Panang) container was literally a quarter full. There was about 5 tablespoons of sauce in there along with a couple of prawns. In comparison to my boyfriends container of red curry which was a great portion. It just literally was quarter a meal and couldn’t justify the price. We rang the restaurant and the waitress at the end of the phone told me it was correct and then hung up the phone on me?! Which was super rude. As we live next door we went down there to show them how small it was - we were hoping for more sauce and maybe an apology? What we got was the owner racially abusing my boyfriend who is also Asian by saying that by being in a relationship with me made us both privileged and disgusting. WHAT THAT HAD TO DO WITH MY PORTION SIZE WHO KNOWS. An argument ensued in which we got really angry about what said and involved a lot of shouting. We were really really upset by what happened, it wasn’t even about the food in the end - you don’t expect to order a takeaway and end up being told you’re disgusting for having a mixed race relationship. I think he knew he was out of line as soon as he said it as he tried to lie his way out of it, he eventually did apologise as we demanded it but it totally ruined our dinner and our evening. I left in tears because I was so frustrated and upset. The owner really needs to think about the way he acted and his behaviour - he should seriously be ashamed.
Jennifer M . 2019-02-15
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I want to start by saying that we have ordered takeaways from Mama Thai for over 4 years now. We used to live nearby and, despite sometimes inconsistent quality of food, we continued to order from them even after we moved further out. We've noticed over the years that the customer service has got increasingly worse. There is a sense of complete disinterest whenever they get an order wrong/it takes twice the time promised etc. Once, when I had to go all the way back and tell them one of the dishes was wrong, the manager (who I believe most of these issues stem from) when prompted, compensated me with 20p (no joke). On a recent order, one of the dishes didn't turn up, and when we rang to ask if they could sort this they palmed off any responsibility, and told us to sort it out with the delivery company, even though it was very clearly their mistake. Not only this, but the food on many occasions has become increasingly sub standard. After 4 years of loyal service, we are sad to write this review - but feel others should at least be aware of how poor this place has become. We will no longer be ordering from Mama Thai.
Joeltgrainger . 2019-02-10
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So I’ve been here a couple times but the service is HORRENDOUS. The only reason why I’ve come back is because the food isn’t too bad.One visit a friend got the Grilled Lamb starter and it was only TWO sticks of meat for just under £5. Luckily she said they were good. The first two times I’ve been the lady at reception somehow didn’t understand I’m lactose intolerant as I mentioned it just in case there is any sign of dairy. This took about five minutes to explain, along with the fact that I don’t eat meat. Then the third time I’ve been I went to pay with my card and the (from what I’m assume) owner refused to take my card payment as it was under £10. I went on to explain that the lady has taken my card countless times in the past. He then proceeded to moan about how bad his employee is, showing me card receipts of payments he didn’t authorise. Not only did this make me uncomfortable but it also isn’t my place to be told these thkngs. I just want my food, a friendly face and to go enjoy it.
KP2907 . 2019-01-30
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We ordered takeaway through Deliveroo. The quality was poor and the dishes were half full so we phoned the restaurant to let them know. The person we spoke to was so unbelievably rude and hung the phone up on us, not once, but twice. Diabolical all round. AVOID!!
Ed S . 2018-12-08
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Solíamos ir a Mama Thai y la comida estaba bien para un restaurante local barato pero dejamos de ir ya que la comida iba cuesta abajo. Decidimos darle otra oportunidad y pedimos una comida para llevar. Fue la peor comida para llevar. Las albóndigas de gambas eran un plato plano de masa cocida. Mi curry rojo era aún peor. era una mancha de aceite encima de un poco de pollo y verduras. Mi esposa tenía el curry amarillo y eso era un líquido fino que contenía algunos pollo y verduras que parecían muy sospechosos. ¡Cuando llamé al restaurante para quejarme, el gerente me gritó que me amenazara con demandarme! ! Es una pena porque es bueno tener un restaurante tailandés local, pero nunca volveré a pisar este lugar.
maptomap . 2018-12-03
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Esta fue la primera y última vez que desperdicié mi dinero en este lugar.
Clara T . 2018-11-04
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Non tornerò mai più in questo ristorante dove il personale è estremamente sgarbato così come la qualità del cibo è di basso livello. Gli antipasti sono stati serviti dopo 20 minuti e 1 era pure sbagliato rispetto alla richiesta. Inoltre non sono limpidi sulla policy delle bevande alcoliche: loro non ne servono e ti viene detto che le puoi portare ma poi addebitano una sterlina a persona per questo servizio. Inoltre le porzioni sono minuscole e per questo i prezzi esagerati.
Franzylodo . 2018-11-03
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Had dinner here a few weeks ago and can honestly say it was one of the rudest encounters I’ve ever had in any restaurant.
kimcho96 . 2018-10-28
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Este es un restaurante absolutamente increíble. Esta comida es como un sueño. Gran cocina casera. El mejor restaurante en Kennington, seguro. Tal vez en el sur de Londres. Siempre es fresco, como en casa, los precios son muy buenos, los ingredientes, todo. Sólo una gema oculta. Definitivamente debería estar más ocupado.
AnaM18167 . 2018-10-26
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Just received my order from Uber Eats, order was wrong so rang the restaurant to clarify. Firstly, a young guy answered the phone and immediately proceeded to tell me he was too busy so he hung up. Rang again, same guy answered and gave zero f***s that my order was wrong, told me it was loud in the restaurant and so he hung up again. Rang again a third time, and the same guy answered. This time he proceeded to give three responses, 1) he tried to come up with the excuse that the restaurant was too busy to bother rectifying the issue, 2) that it was my fault for ordering the wrong thing, my photo below shows my order compared to what I received, 3) he genuinely just didn't give a f*** and therefore won't be doing anything about it. Thanks Mama Thai, what a f*** up you guys turned out to be.
Bradley S . 2018-09-21
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Delicious Thai green veg curry - spicy and great veg Great brown rice with crispy shallots and greens on top! Really tasty and fresh Plus friendly service Will definitely eat there again
scarlett b . 2018-09-15
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We ordered from Mama Thai on a whim hoping for a good Thai experience. We ordered the Chicken Massaman, Nasi Goreng & an Egg Friend Rice.... but we did not get it.
RobWeeknd . 2018-09-14
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This place could be amazing but unfortunately the owner has started working front of house recently and is has ruined the experience. The owner is so rude to his staff and has terrible customer service. My colleagues and I have been going here for over a year for lunch because the food is fantastic. They used to have a really friendly women serving people and we always had a great experience it is just unfortunate it has now changed and it puts us off going.
stacey872 . 2018-09-07
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Great Food for reasonable Price. Freshly cooked, Fresh ingredients, no Convenience Stuff. Hidden gem. For Dessert try that rice and Mango Thing.
Peter D . 2018-09-03
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Arrived to an almost empty restaurant. Sat for 15 mins and still no one had come to take our order. As we were leaving the manager tried to make a joke about it.... the place looked nice, but the service and manger’s attitude was poor.
ac16987 . 2018-08-17
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Hicimos un pedido en línea desde aquí. A nuestra llegada nos habíamos descubierto el restaurante tenía mal empaquetada nuestra comida y el curry laksa y tenía el vehículo tirados por todas partes a través de la entrega. Nos dijo que nuestra comida se envió y sólo encontrar redelivered después de esperar más de media hora que el restaurante había cancelado nuestro pedido. Muy decepcionante!
Kate I . 2018-05-30
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Pasado dos veces buscando algún sitio para comer y nos alegramos de que nos detuvimos y fuimos!
AndyCharm . 2018-05-05
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Stumbled upon this place by accident quite late at night - and good God I am so glad I did. It's BYOB and very laid back - we ordered a selection of starters (the spicy crispy beef is U N R E A L), a pad thai and a fish jungle curry. The food was incredible. The only bad thing about it is that we stuffed ourselves so full that we couldn't fit in any lychee ice cream for dessert. The service was fantastic. So, so, SO excited to come back here.
tessrobinson94 . 2018-03-17
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I ordered a yellow chicken curry and rice as a takeaway to collect. Waited 10mins and the food came, so waiting time wasn’t bad. However, the service was extremely poor and very rude. I got home and found that I had been given the wrong food - green curry instead. When I rang up to complain there was no apology, instead the staff member complained to me that he “should be in bed because he has flu” so he can’t come and deliver me the correct food. He did not offer any apology or resolution, and hung up the phone. Absolutely awful service and biggest waste of money ever.
Tania S . 2018-03-03
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It's decent selection of Asian classics, not only Thai food, for a reasonable price. I've been twice and I was satisfied.
Radeque . 2018-02-28
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El servicio es muy bueno, son atentos y amables, las raciones son contundentes y por poco mas puedes pedir arroz o noodles adicionales, con lo que no te quedaras con hambre, la carta es bastante extensa y hay donde elegir. En cuanto a sabor / calidad no esta para nada mal, el local también es bastante acogedor.
Carlos R . 2017-12-25
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I’ve just come back from Thailand and wanted to eat authentic Thai food however I was thoroughly disappointed. The food tasted unpleasant and didn’t depict real Thai food. The only good thing was the service.
Erica Y . 2017-12-06
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This is a local restaurant to me. I really wanted to like it as there aren't many takeaways near me. I puts a while since I went and I had a takeaway. Only writing a review now as I think about it sometimes and am cross at how bad it was and how much it cost me. Green curry, rice and spring rolls. The sauce was heavy, the rice was stodgy, the curry portion small and the spring rolls probably reheated from frozen as the vegetables inside them were limp. The carrots in the curry sauce were brown and chewy. Thai food should be light and crisp and fresh. This wasn't. Cost me £13/14 which is quite a lot of money but it was meant to be a treat to have a takeaway. I collected my take away and when I entered the restaurant I thought it was a bit stale smelling and looked a bit grubby. This was my experience, it may have been bad luck but I will never eat food from here again. The person who gave me my order was nice enough.
EMHughes . 2017-10-05
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Very nice food at a reasonable price. Especially good for me being a vegetarian as there were a variety of meat free options. BYOB is quite nice too as you can enjoy a bottle of wine without worrying about price - although they do charge a small amount for corkage. Overall great customer service with friendly staff! Will definitely be back.
Leigh R . 2017-10-03
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We were recommended to this place by our air bnb hosts and it was lovely! Their steamed dumplings were delicious. Friendly staff and just great authentic thai food. Thanks for having us :)
Louisa Q . 2017-09-29
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El peor tailandés que he tenido. . . . ¡jamás. Reservamos en línea y no obtener confirmación. Cuando llamé para confirmar, me dijeron que no miran sus correos electrónicos. Cuando nos presentamos, el lugar estaba vacío. No es una buena señal. . . Y pedimos...
bbgtpog . 2017-09-25
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Por suerte para mí, yo tenía un amigo que es local me trajo aquí. Próxima visita volveré con o sin ella. El servicio es amable y el interior del restaurante es espacioso y encantador. Tuve un excelente Pad Thai y tempura de cangrejo de concha...
Kaori T . 2017-08-27
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Cosas era agradable. Pedimos Tom Yum y bolas. Sopa no era fantástico, sin duda no es calidad de restaurante. Albóndigas eran absolutamente repugnante. Definitivamente no volver!
Kaisar S . 2017-06-11
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Este lugar sirve algunos de los mejores pad Thai en Londres por un módico precio! Genial para llevar o para sentarse.
IvanaHumphrey . 2017-05-17
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Me encanta este lugar! Comida tailandesa tradicional, utilizar para venir aquí una vez a la semana cuando vivía en Londres. La cocina está llena de mujeres tailandesas, Mama's y usted puede probar la diferencia. Altamente recomendado.
Alfred_6200 . 2017-01-24
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Always go back here when in London... Feel like i'm back in Thailand on holidays. Fresh food, that tastes original, not like most thai food in the west. The premises are modest, but clean and authentic. Love the thai music and the home-like feel of this place.
marianadiogo . 2016-10-18
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Foods were not sufficiently marinated. I ordered the pad thai, and the beef was tasteless. The bill was not correct (charged me more than it supposed to be), i had to ask them to correct it. Price is not cheap at all, for this quality level. Also, the boss here was terrible to the staff, very abusive. And I hate restaurants with terrible boss. I live nearby, I know this place well. Don't come here.
ameliale175 . 2016-10-15
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I always love coming to Mama Thai's as the service is always excellent and the food is some of the best thai I have had.It is also so cheap! Meal for two came to around £30 and we had drinks, starters, mains, rice (to share) and a side.
Jamie T . 2016-09-21
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Beautiful freshly prepared tasty dishes served by very attentive staff.Fresh juices available which are also delightful.When Sunday night is busy with local returning diners that is usually a good sign of consistent quality
David B . 2016-08-08
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I tried the pad Thai and it was enjoyable. They do a freshly squeezed watermelon juice which is delicious and goes well with the spicy food. I plan to go back there with a friend next time.
Helen K . 2016-07-14
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Einfach gutes tolles und sehr typisches Thailändisches Essen.Der Inhaber nimmt die Bestellung auf und die "Mama" bereitet die Speisen schnell und superschmackhaft zu. Der Service ist super lieb und schnell. Da in dem Lokal kein Alkohol wegen fehlender Erlaubniss ausschenken darf kann man sich seien Wein oder Drink selber mitbringen und gegen ein "KorkGeld" servieren lassen.Ich komme bei jedem London Besuch mindestens 1-5 mal weil es soooo lecker ist.
Heinrich M . 2016-04-20
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We had good, not stunning, food here. Prices seemed a bit high, but perhaps that's just what you have to expect in London.
callingitlikeitis . 2016-04-15
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This place is an absolute gem! The food is beautiful and all freshly prepared from the open kitchen (which is why the waiting time is longer than usual but its all made from scratch...well worth the wait) The portion sizes are generous and filling as well as beautifully presented.The venue itself is small but pleasant and very clean.Reasonable prices as a meal for two is about £30-£40 (including drinks)This is most definitely my ultimate favorite restaurant. Great food, great value for money and a great all rounder.
jEli-baby . 2016-04-08
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Late lunch there with my partner three weeks ago. Food was delicious and served by the chef lady and the dumpling was very tasty though we ordered meat and delivered veg ones! The new waitress did not seem to have a clue what she was doing but tried her best to be very helpful. Then after our starters , the old man, a restaurant manager, appeared and asked us if we were okay...well..he could see that the chef was serving and no one could explain the menu. What a fail!The poor girl was running around and the manager guy was just absolutely doing nothing at all , not even helping but yelling at her. Omg. .what a disgrace! The girl seems to be very new not only to such catering industry itself but to UK as well judging by her English and the way she understood things. But she was trying her best and made effort at least. When we paid, she brought the bill and requested us to wait for a while to get the manager to show her how to take payment from PDQ machine. She went up then came down with that old man after 2 mins approximately. The old guy started to blame and yelled at her again since she forgot to add service charge. How dare he! Where the hell he'd been all the time?That was the point where I suddenly felt wanting to give him a big slap. Very abusive and disrespectful to customers and to the staff as well. My husband was ready to punch him when he treated the waitress like that and I didn't want to cause a big scene so tried my best to keep myself calm. Modern slavery was happening right in front of me. What makes him think he can treat people like that? Because she's a very simple and honest southeast Asian? It's his job to train her and that's what he get paid for..very clear! Or why did he offer her a job if she doesn't meet the criteria then? Only to bully?The poor girl was totally humiliated and insulted a lot before the customers! I just felt so sorry for her and extremely furiated at the same time . Shall never ever return as long as that old Asian guy there for sure.Great food but what a shame it ended as a huge disappointment.
MeMe A . 2016-03-20
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After arriving back from overseas, we wanted something quick and easy for dinner. Mama Thai hit the spot! We were seated fast, order taken and cooked, the food was delicious and great service!
Skye S . 2016-03-08
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Decided rather than using a random restaurant on Just Eat, i would go for the local Thai restaurant and do it the old school way. I called up and ended up waiting 2 minutes on the phone whilst the lady helped another customer in the restaurant, why she picked up the phone I'm not sure. I ordered the food with no problem, she said it would be ready in 20-25 minutes. Which was perfect as my partner was going to pick it up on the way home. He arrived after 25 minutes, as suggested, yet he had to wait an additional FORTY MINUTES!!!! And he said the restaurant wasn't even that busy!!!! It's like she had forgotton to process my order on the phone. It looked like she was trying to hide away in the back whilst the food was cooking as clearly there had been some mix up. She apologised, but didn't offer anything complimentary which I've had before from restaurants. On top of that, the food should have come to £29.35, my partner was charged £30.35 so he didn't have the correct change. Despite the service, the food was actually really tasty.
Raychell16 . 2016-02-23
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Heard about this place from a girl, so thought my friend and I will give it a go. Looked nice from the outside and when went in, was a lovely decorated theme of Thai statues and paintings along with elephants and a birdcage. The waitress who served us was such a lovely lady. She was friendly and welcoming. We ordered a large chicken pad thai noodles, green chicken curry with rice, and saffron rice with chicken. It was so delicious, can taste the flavors and texture was good. A simple lovely meal.Had two fruit non alcoholic cocktails. So fruity and tasty. At the end ordered the Thai creme caramel with coconut milk. Was abit of a disappointed as it was overcooked. But was a nice pandan flavour to it.Bill came to £32 so was a good price for a thai meal out for two people.In overall, definitely recommend this place for lunch and dinner. Filling meal.
Wendy C . 2016-01-16
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It may seem a bit odd from the outside but the food was extremely good and also at really cheap price.You can tell is a family run restaurant so the don't expect a fancy service. Despite that, overall a great experience!
Tomas G . 2016-01-03
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Good service, mediocre and overpriced food. We had some over cooked dumplings, which were almost reduced to a mush. Massaman was too liquid and not very tasty. Coconut rice was bland. Definitely not going back to Mama Thai....
Daniele-sw8 . 2015-12-15
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Been there a couple of times and the food is really good. My boyfriend is Thai and spoke to the kitchen staff to make sure we got exactly what we wanted. The ladies who cooks the food are really lovely and great chefs.
marianilsson87 . 2015-11-16
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I went into Mama Thia to order a takeout meal for myself and my mother. As I entered I was greeted by an elderly gentleman who initially was quite pleasant. Deciding what I wanted I asked the gentleman (who I later found out was the manager) whether the dishes i was about to order where sufficient sizes of two people. He proceeded to tell me that the meal ordered would only feed one and that I would have to order twice to feed two people. Essentially he was encouraging me to order two curry dishes along with two coconut rice. To ensure that I was not going to be ordering too much food and wasting money I asked what were the size of the containers. That's when the gentleman became what I can only explain as rude.He continued by calling me a "girl" telling me that he could not tell me the size of the container and asked whether I had ever been in a resturant before. I ignored that and continued to ask for the container size. He proceeded to take a empty bowl from a table another customer was siting eating at and said that the curry came in such bowls. My question was what the takeaway container size was so it was pointless showing me the bowl. Surely I wasn't going to take the curry home in a bowl. With his hands now in the air he goes on to say if I want to order I must order now. I then told him how rude he was being and that I had been in the resturant many a time before and never encountered such rudeness. I then asked the waitress whether she could help me rather than him. Hearing this the gentleman barked at the young lady when she responded to me by saying she would be right back. When he did that I told him that I did not want him serving me. He proceeded to tell me that the young lady would not be helping me and told her to go away. I mean how embrassing for this young lady. At this point there was no way that I was going to be spending any money in this place. A real shame as I have ordered food from this place many a time. Like others have reported the customer service of this man is damn right disgusting. To finish I will never step foot back in this place again.
K2233 . 2015-08-21
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Authentic BYO Thai restaurant and takeaway on Walworth Road. Can get really busy but just take your own drinks and entertain yourselves! Great for couples or groups.
flighttripper . 2015-08-18
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We come here often it's local, great value and the food and service is great. Have recommended this place to many friends and family and all have left happy. Will be back again soon.
Reshmun N . 2015-08-14
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I ve been in this restaurant many many times and the food is excellent, truelly authentic thai cuisine. The portions are very good and good value for money.Excellent service as well
ctyahoo . 2015-08-08
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Returned here on a Saturday evening after quite some time before. Firstly noticed only half full, if that, but atmosphere was pleasant. Menu had good range and prices what one might expect on Walworth Road - not West End !! We ordered a starter as hungry and also main meals.My starter came of duck rolls - four, each the size of my little finger. Expected chunky ones for near a quid each. Then came my curry and rice. Fished a few bits of tasty beef and veg trimmings out from depths of full bowl of brown liquid but left me hungry. The bowl was two thirds full of the brown liquid when I had finished curry.When asked about meal by waitress I remarked it was more like a soup and for around nine quid somewhat minimal. She asked if I would like something else. Was not certain on reflection if offer of free extra dish or a sales pitch for more. My friend had finished so not appropriate to eat again. I am used to ordering a curry and eating the lot and not leaving a bowl of hot brown liquid.In conclusion, if you want a quiet spot with quite pleasant atmosphere to chat then fine but if you expect dishes to fill you then avoid. Maybe it is serving occasional passers-through now and is not the haunt of hungry locals, which explains now why half empty on a Saturday night.
alec r . 2015-08-03
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Friendly staff and loved the Tom yum seafood dish. Great balance of flavours and generous amount of seafood.
Hezj . 2015-08-01
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But your food is terrible. Walworth is changing and you are going to have to make a much bigger effort if you are to survive. The ingredients are substandard for the prices you charge.We have eaten your food before and it has been okay. Tonight was just yuck.
DBnDB . 2015-07-27
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Went with my partner ... Got a warm welcome from the waitress. I had a thai ice tea & my partner fresh watermelon juice ... Sooo cooling The food was a delight, really really enjoyed it. Nice atmosphere especially the tall slim waitress was always smiling, helpful.Excellent customer service. Defo coming back.
Lutchm . 2015-07-03
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we are fairly regular here as the restaurant is close to my sons home. The food is standard Thai food, quickly prepared and pretty good. There isn't anything particularly special about it, but there's nothing wrong with that as the service is good, it's reasonably priced, and the meals we've had, usually standard pad Thai or green curry dishes, have been fine.
Ros S . 2015-01-31
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Visited the imperial war museum and needed some good food. Found nothing appealing in the Elephant & Castle shopping centre to carried on walking. Good portions, relatively cheap, lots of veg options but too salty. Soft drinks are expensive for the small tumblers they come in. Tables all have water bottles on them, however are taken away when you are seated. Staff a little slow but overall not bad, just not the best.
reshers . 2015-01-25
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Picked up a takeaway from here. Reasonably priced, went for the large Pad thai (£7) and the chicken fried rice (£5).Pad thai was good - nothing too special, rice was a big let down. Had better out of those uncle bens microwave packs.Dont think I'll be clambering to head back. If its your local thai restaurant then i can see why you might want to go now and again but didnt stand out.Good value for money though.
Dave_A1923 . 2014-12-20
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After moving in this area recently, I was recommended that the local Mama Thai restaurant was one of the best. I took this recommendation and after the first visit I understood why this is one of the best Thai restaurants in London. I am a regular now because every time the food is freshly cooked and it delivers authentic thai flavour and taste like you find in Thailand. I found the team which is behind this great service – totally dedicated and passionate in maintaining this quality. Service is warm and wonderful and it is certainly a place to enjoy your meals and some of the well chosen non-alcoholic drinks. The team deserves all the commendations.
BachDao . 2014-12-15
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The waiter was okay. The meals quality was 8/10 although a bit slow. As we paid for tea for two we asked for an extra tea bag ( cost about 5p) but the manager pulled a face. My goodness he has no concept of what good service is so I have to agreed with previous dinner's negative comment about the manager. Sorry mate you need better manners esp it'should your business suffering if your don't put some charm into practice. I am all for supporting local businesses so be nice to your customers as the place got potentials.
suzy k . 2014-11-20
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La comida estaba buena, no fue muy caro, nos llenamos por unas 8 libras, el camarero iba un poco lento pero en general nos atendieron bien.
sariich . 2014-10-14
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I have this restaurant near home so I visit it almost every week. I really like its food, it's authentic, well-presented, economic and very tasty. Restaurant environment is cosy and stuff very friendly. Recommendable!
xzsldd . 2014-10-11
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Took a large party to the restaurant two nights in a row and we throughly enjoy everything. The owner is lovely and is very flexible to your needs. Go and try it you won't be disappointed.
soxmix409 . 2014-09-11
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My partner and I ate here on a Monday evening when the restaurant was half empty. On arriving we were told we could not have the table of our choice as it was for 4 people despite there being half a restaurant of vacant tables and instead were seated on a small table up against other diners - a poor start to the evening. When hearing I was drinking tap water the owner immediately tried to 'up sell' me a drink, naming a few drinks to check I was 'sure' I didn't want them.The food itself was very good however the service was delayed by the manager telling off his staff in full earshot of diners - completely oblivious. I have since read another review where the same thing was happening! Shockingly unprofessional and no apology on leaving - a service charge was even added without asking. For food alone I would rate this place as good or very good but the poor service from the owner/management left a bad taste.
Thomas S . 2014-06-23
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Strongly not recommanded. The food is not bad coz they cook fresh (though it comes late). The manager firstly forced us (me and my boyfren) to go with the expensive food instead of choosing the noodles from his menu. Secondly we were very disappointed while we hear him shouting at his staff and being so rude to them. I couldnt be quiet and called one of the staff to let us talk with the owner regarding to the behaviour of the manager but we were more disapointed to know that he was owner himself. We finish our starter anyway and about to eat our main course but couldnt wait more coz he was treating his staffs like his servants. We felt that we did a great mistake in popping to this restaurant so we asked for the bill and saw that they have service charge. I dont mind to give service charge though i asked one of the staff very silently that if the owner gives them that money. But we were very upset that he never give them any money from service charge. We were wondering how he can keep that money which is given to staffs for their service. Now we realized why the restaurant was almost empty (more a couple were in another corner) as it was the most bg hours of friday evening.
Colyn K . 2014-03-08
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Called in here on the recommendation of a colleague and was not disappointed by the food. - a good selection of authentic Thai dishes that were tasty and good value for money. The fairly basic 'dining room' is somewhat cozy, but I think this adds to the experience. The place seemed very popular so you might struggle to get a seat, although they also do take out.
Binnso . 2014-02-05
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Good food in a fairly basic restaurant on the Walworth Road for a fair price. Food takes a bit of time but good cooking takes time. Some dishes very hot.
fragrantfarmer . 2013-11-15
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Hmm Im afraid i have to agree with previous reviews about the owner(?) being so rude to the point of embarrassing. I really wanted to like this place as we moved to the area and wouldve ended up dining here once a week at least and bought many frinds here but we don't go there as the owner was just weird. We took a friend there on her last night in London telling her how great it was as we had a reasonable first experience (when the older male waiter/owner) was not there. We ordered a starter platter which was overpriced at £11 we thought and a main each with sides. The manager then came over and interrogated us on our choices saying we were being cheap and why were two of us ordering noodle based dishes? Dont be cheap and order the prawns. I am actually allergic to prawns but how DARE someone do this to customers in a restaurant? I am a very confident person but given there was a table nearby I was mortified and we actually did change our dishes to appease the madman because it was too late to be bothered going elsewhere. I still regret it to this day. I also was put off by the £2 cover charge to eat there per person which overall can add up and make the meal expensive and nothing is covered in the cover charge.Oh it is also BYO but the manager also spent time telling us how cheap we were for doing so when he had a wine list and our chioce of wine was basically crap so we had to make up for it by ordering more expensive dishes than what we had selected (I dont think so given it was a chateau neuf du pape). Anyway this behaviour soured our experience and we never went back. The food was actually good so if the manager just stayed away the place might do a lot better. It was also empty apart from one other table on the night we went there.
chocolatechaos . 2013-09-09
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Food tasty and reasonable price for London..Get a good bottle of wine and its about £3 corkage if you sit in.Decor not the best but it is the old wimpy burger place.Staff always polite and happy to help I sit inland take away....
Libbylocket . 2013-09-03
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Mama Thais is a real find. I have visited quite times over the last few months and the quality of food from their extensive menu is always consistently excellent - freshly cooked and reasonably priced. They are also happy to do BYOB - an extra plus point. Highly, highly recommend a visit!
Kath B . 2013-07-31
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I keep going back because I love the food but the service is really bizarre. I have been a regular for over a year and the level of staff training has never improved. It's a little offputting at times but you get used to it.
Alexa888 . 2013-07-26
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Nice small place . Very nice food . The dessert was not so good . They even had Thai beer . Resonable prices .
Indianworldtraveller . 2013-07-24
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This is probably the ONLY Thai restaurant in London I choose to go to on a regular basis. The ingredients are always fresh and most importantly, all the dishes are lovingly cooked by the head chef.If you ever get the chance to speak to the owner of the restaurant, you will soon realised how passionate he is when it comes to Thai food. He dedicates his spare time not only sourcing fresh local ingredients, but also high quality herbs and spices from all across the UK - a truly admirable quality and once again shows how much Mama Thai cares about their food.I have practically tried everything from their menu - but my all time favourites are the masaman curry, tom kha, and the papaya salad. I am not too good with food that is too spicy and they are always happy to readjust it to my liking. Also, you MUST try their fresh mango and sticky rice pudding - I always have room for that. It tastes just like the ones I had in Thailand - and not many Thai restaurants serve this in the UK.I highly recommend this place - especially if you care about the quality of your food. Oh, and one more thing, the price is decent: you don't have to break the bank just to treat yourself to really good food.
cyu09 . 2013-06-26
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Ordered home delivery...was told 30 mins, an hour later call them to check...told the delivery 'guy' had jump on a bus a while ago...SERIOUSLY...tried speaking with the delivery guy to help with directions, he hung up and texted to say his busy and not available to chat....If I didn't know better I'd say we were on an episode of candid camera. Needless to say we are beyond disappointed. Mama Thai word of advice, getting the food to the customer is a good start if your interested in getting paid. May I recommend customer service 101 course for Mama Thai staff....Mama Thai....never ever again.
Benn D . 2013-05-06
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cheap fast and excellent food. do not expect a 5 star service for the price but the food is amazingly good. can be packed during the day but it is an experience to try.
r c . 2013-04-20
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Order placed directly from website was lost (despite confirmation email received). Second order placed over the telephone was an ordeal. The person taking the order barely spoke English and I had to repeat myself multiple times. Advised it would be here in 10 minutes, took 30 minutes (and was only a Tuesday night). The starters are to be avoided (agree with previous comments they seem straight from the freezer). I ordered the duck spring rolls and they were horrible and expensive at £3.95 for four small pieces. My main was a little better (Lamb Massaman Curry) but not enough to make me ever consider this place again. I would avoid at all costs.
JaseOnline . 2013-01-22
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I had heard good things about this place, but I have to say I was not impressed.The atmosphere was really poor. An echoey room makes for a weird atmosphere, not helped by the surly manger (owner?) who seated us. It was pretty empty, even for a Wednesday. Maybe it would be better when full. The starters were the biggest problem; I can only assume they were from the freezer and dropped in the deep fryer. A real shame. The main courses were much better; they were fresh and tasty, but still a long way from the gushing reviews I had read. I have spent a long time in Asia and I am a trained chef, so I can tell authentic food. The ingredients and flavours here have definitely been played down for Western palates, which is always a real shame. The food simply didn't have the vibrancy and freshness that sets authentic Thai food apart from the glut of average Asian restaurants.All in all, I am disappointed as I had heard good things.
DeadElvis . 2012-11-28
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I was told to leave because I wasn't spending enough money. I was by myself, it was 9pm on a Tuesday night, and there were four other people in the entire restaurant. I ordered a drink and a large bowl of spicy soup. It was from the main meal section, not starters, although this shouldn't actually matter. The owner/manager came to the table and said very loudly 'is that really it?! I can't make money off you!' He turned his back on me and walked away. When I asked him to clarify what he had said - I was obviously shocked - he said he would not serve me and I would have to take the food away. Then he refused to speak to me, telling me not to upset his customers!I was literally lost for words; deeply embarrassed, incredibly offended, and extremely angry. I have been in hospitality all my life and have never encountered anything like it. I would sack my own staff if they behaved so reprehensibly. For someone so clearly lacking in business, it is a strange way to treat customers. I am just proud I kept my temper as I was so shocked by the experience.
AdamNugent . 2012-11-17
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I love Thai food - especially Thai curries and have tasted a few in my time. Mama Thai is probably the best Thai cuisine I have had (save from being in Thailand. itself). They boast home cooking and I do not doubt that for a second.Crispy fried beef was to die for and the curries were exceptional - although I didn't try the noodle dishes (this time) there were a few other people in there having them and the noodles looked delicious.
Becca G . 2012-10-15
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This is our local Thai but frankly, it's better than most in the West End! We often get take outs from here but the restaurant itself is quite nice, lovely waiting staff, fresh flowers on the tables and excellent food. Also, they are not licensed so you can BYO and there is no corkage. Food is fresh and delicious (and I am very very fussy!) Sad to say not enough people know about how good this place is. It should be busy every night. Particularly good, Pad Prik Khing and Javanese Curry, as well as the usual suspects.
Lori M . 2012-09-20
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The food at Mama Thai is simply brilliant. It's inexpensive and even cheaper for take away. The restaurant itself could do with a revamp but the food, the lovely staff and the service make up for any aesthetic deficiencies. A reason to visit Walworth Road.
Al C . 2012-09-03
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Came to this restaurant a couple of weeks ago with 3 of my close colleagues. Food was lovely and the staff were great. The owner himself served us our food which was nice. Loved the cosy atmosphere inside. Postions were massive and the food was halal which was a bonus for my colleagues. Will defo visit again soon.
Shuba k . 2012-08-26
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Cheap and very tasty always a queue at lunch time. Rustic, friendly staff and massive potions. Just don't tell everyone!!
realamyamyamy . 2012-08-17
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lovely kind genuine service from the owner and the other waiting staff. the food was also superb and really tasty. highly recommended. an oasis on teh walworth road.
Victoriacamberwell . 2012-06-14
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894 Opinions
There is a dining room, a bar and a lovely outside patio. Too cold for that for us tonight, but the dining room is really lovely. Nicely decorated and comfortable. The food and service were outstanding. Each dish was well prepared and had its own flavors and taste. No one size fits all sauces, etc. This is very high quality Thai food in a very nice location.
1094 Opinions
Always knew of this place never had a chance to visit til today. I checked out the menu before arriving and was curious but also cautious cus they seened to pair things together that i hadnt imagined could work. However, it was great! Best eatinf out experience in a long time! I had the macral dish. It was top notch! It was like an adventure for my tastebuds, the flavours were amazing and the contrast in textures from the fish to crunch roasted cashews and crunchy prawns. I had dessert too. I chose the cashew cake. I was not sure because it said pineapple and its not my fave thing. But this pinesapple was like nothing i ever tastwd before. I dont know what kind of magic they did! The cake was beautiful and moist and had crunchy coconut and peanut crumble on top and a coconot cream. Everything was amazing!!! 1 thing i would have loved it is if they had lemongrass tea on the menu.
4 Opinions
We roamed around for a while, asked people here and there but we couldn't find it and it is for sure not at the place shown on the map. Or it is very well hidden, or it doesn't exist anymore.
284 Opinions
The team was courteous, there was always a smile on their faces. However, the environment and cutlery didn't look clean. The food was horrendous. Green curry chicken had no flavour at all and the chicken didn't look fresh. Pad Thai was way too oily. Tom Yam soup had no spice. Coconut drinks were extremely diluted. Might be OK for tourists or westerners who hadn't tried Thai food before, but definitely they were not what authentic Thai food should taste like.
1441 Opinions