Based on 466 opinions finded in 1 websites
Based on 466 opinions finded in 1 websites
Nº 45 in 495 in Maidstone
Opinions
Our group stopped for a quick late dinner while on the trip, with low expectations as Indian restaurants tends to be a hit or miss. It was not too far from M20 and had a council car park near by. Mallu’s didn’t disappoint at all. All dishes we tried tasted authentic Kerala cuisine. The highlight dishes in my opinion were Appam with fish curry and beef. Dishes weren’t overly hot, had hand balanced spice levels. Ambience is really good for families. The staff were caring and polite. Prices were reasonable as well. If they continue maintaining the same standards, I wouldn’t hesitate driving an hour to dine in.
Murali Krishnan Nair . 2024-11-04
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Thali was amazing. Will definitely be going back!
Louise Gramston . 2024-11-04
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Really tasty and unique dishes that are presented lovely. Staff are warm and welcoming and restaurant is spacious and comfortable. Overall, a very nice evening.
Charlotte Fifield . 2024-11-04
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Beautiful food, well presented along with great service. Took us a long time to try Mallus but was well worth taking the plunge.
Jon Barnes . 2024-11-03
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Such good food and service. We will be back and bring friends
Lucy Adams . 2024-11-03
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Came for a meal with my son, who loved it so much and insisted a 5 star review and he isn't wrong! Delicious food, full of flavour, unlike others where it all tastes the same. Wonderful, attentive and friendly service! We will return, thank you!
Zofia Nowak . 2024-11-02
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Delicious food and great atmosphere
Henrietta Richman . 2024-11-02
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Wonderful charming staff, so helpful and friendly and service is always with a smile. The food is very reasonably priced but I always overspend and come out with a food coma because it's so delicious. I would seriously recommend this to vegetarians/vegans/meat eaters and if you want a nice lunch for less than £10 you must try their dosa. Wonderful restaurant.
Mark French . 2024-11-01
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An excellent new eatery (for us) in central Maidstone. We will return with our friends.
James Daly . 2024-10-31
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Amazing place, lovely food. Really recommend it.
Tunde Barabas . 2024-10-27
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Excellent food excellent service and will definitely be back
Leanne Burcher . 2024-10-25
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Very welcoming staffs very polite food and drink very good value
gopal sinha . 2024-10-24
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*5/5 Stars* "I had an exceptional dining experience at Mallu restaurants.The service was top-notch, with friendly and attentive staff who ensured our every need was met.Their service was particularly impressive, offering excellent recommendations and timely refills. The food was absolutely delicious! I ordered the Kerala parota with chicken biryani and sides as well , and it exceeded my expectations. The flavors were bold, the presentation was impressive, and the portion size was generous. The ambiance was cozy and inviting, making it perfect for a night out with friends or family.
Pavan Naidu govindu . 2024-10-24
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Service is very good ,especially biriyani is very good taste. I ordered 8 pack of biriyani .so guys come & visit the shop.
Nandhini Sekar . 2024-10-23
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Service excelent, food excellent, little biti spicy but it is Indian 😂 One of the best Indian restaurant that I visited.
Jasmin Mizic . 2024-10-23
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Lovely vegan options. We ordered via email for takeaway, all the dishes were beautifully cooked and very tasty. We especially enjoyed the vegan biryani, the tadka dall and the vegan korma. Very happy vegans!
Robert Street . 2024-10-22
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A delightful experience at the heart of Maidstone, I was craving the taste of Indian food and Mallus does not disappoint. The curries infused with flavours packing a punch and the chapati, rice and naan were all served done right served fresh and hot.
Mani Chandrasehar . 2024-10-22
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Excellent food and service. Enjoyed our dinner, thank you for such a authentic place.
Sabina . 2024-10-21
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Amazing food, the flavours were out of this world!
Kerri Read . 2024-10-19
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The food is real Malayali authentic shop ,Must Try …really Like The Food ….
ursula . 2024-10-19
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Very warm welcome. Excellent food and service. Plenty of choice for vegetarians and we were given helpful advice on dishes. Very highly recommended and will definitely come again.
Cathryn Donlon . 2024-10-17
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Really tasty food, nice friendly and very attentive staff. I tried Indian wine for the first time and I was pleasantly surprised how tasty it was. I definitely recommend this place and if I have a chance I will visit again.
Monika Cerna . 2024-10-13
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Amazing food thank you sooo much...for your hospitality and kindness..we will definitely be coming back for another meal and drink...thank you kindly Rich, Tarn, Heather and Monika
Richard Wanasen . 2024-10-13
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Absolutely brilliant restaurant, the food is so flavorful!
Lewis Bailey . 2024-10-12
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Excellent food, good portions and very reasonable prices. Excellent, friendly service. Would definitely come again.
Ali Al-lami . 2024-10-12
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Food was very tasty and service very good. I had the non-vegi Thali, which was a selection of 7 meat, fish and lentil dishes, rice and bread. It also included a small delicious tomato & coconut soup as a starter and a very interesting small dessert made with lentils, coconut milk and brown sugar. Excellent value for money and a great way to try different dishes. We had poppadums and samosas to start - all very good. And a delicious mint and lime cocktail.
Jo Ridd . 2024-10-05
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Delicious food, really good service
Emma Woods . 2024-09-30
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The food was lovely. Fast service. Lovely staff. Great establishment with really nice decor.
Abel Thomas . 2024-09-30
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Second time of visiting this restaurant. The food is amazing and I would definitely recommend. Staff friendly and very helpful x
Juliette Fletcher . 2024-09-27
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Amazing, authentic food every time. Best in Kent.
Joanna Pilsworth . 2024-09-27
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Tried dishes we'd nit had in the past and thoroughly enjoyed them. Portions just right. Cost reasonable.
Joanna Terry . 2024-09-18
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Starters : Samoosa 4/5 Vada 4/5 Main : Biriyani 3/5 Porotta 4/5 Beef 3/5 Masala dosa 3/5 Drinks: Mango lassi 4/5 Masala Tea 4/5 Desserts: Semiya payasam 2.5/5 Pazham pori with ice cream 2.5/5
Emil Joy . 2024-09-17
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Honestly, the food was absolutely delicious & fantastic overall. 💯😋🤗🤗👌🏾
Rojin Mathew . 2024-09-15
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Enjoyed onam food, delicious meal, good service. Very homely food.
shivaram c . 2024-09-15
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Unbelievably good, super authentic proper Malayali cuisine. Came here for Onam Sadya and definitely a regular customer going forward. Food made with so much love! Kudos to the owners and a big shout out to the chef.
Jay Vyas . 2024-09-15
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Wow wow wow! Absolutely fabulous Onam sadhya and superb service! The food tastes so incredibly good...definitely coming back again next year, and also to sample their daily menu. Excellent experience all round!
Arun Arumugam . 2024-09-15
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One of the best south Indian cousin in UK
Abhishek V P . 2024-09-09
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Exceptional food and service. The staff were welcoming and attentive. A must-visit if you're in the area.
Vishnuprasad M . 2024-09-09
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We went to Mallus on Saturday 7/09/24 absolutely lovely restaurant! Food was amazing, staff were very friendly and we can't wait to go back.
colin shuffle . 2024-09-08
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Loved the ambience and the service was so good ❣️
Snigdha Km . 2024-09-07
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This restaurant has the best ambiance. Whether eating inside or outside, you will be surrounded by beauty and charm. It's the ideal place to relax and dine in luxury. Fine meal, indeed
Kiran ek . 2024-09-07
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Good service and really enjoyed the food 👍
Raniya Subair . 2024-09-07
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I tried the coconut rice and egg masala it was very yummy😋😋..
Nihala Shirin . 2024-09-07
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Really loved the Stay. So Comfrotable and Friendly Atmosphere.Overall Service was Good and Dine in Was Also perfect...💯
Ayisha aysh . 2024-09-07
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I recently dined at this restaurant and had a great experience with their friendly staff and flavorful dishes.
Soorya Govind . 2024-09-07
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I totally enjoyed the food - every bite was a flavor sensation!
Sneha Praveen . 2024-09-07
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I recently dined at mallus restaurant!! The moment i walked in i was greeted with warm aroma of spices.. The menu offered a wide range of traditional authentic and delicious dishes. I thoroughly enjoyed the food!!
Nizam . 2024-09-07
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It was a nice experience, I tried their Masala Dosa, It's too good 😊👌🏻
Amal swaliha . 2024-09-07
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First time I've been here,went with a couple of friends and there elderly grandma, amazing help extremely kind,helpful,thoughtful,there manners were amazing wish more people had manners like this anyway the food we'll what can I say? The food was amazing, tasty, well presented not too much but not too small a portion. Lovely clean place and I will definitely be coming back here x
karen Dorrington . 2024-09-06
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Nice Kerala cuisine, especially the beef and Appam. Felt like having from home. Try it once, you will love it
SABITH BITHU . 2024-09-03
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My husband and I came here for my birthday having not dined here before. We like Indian cuisine but we were very very impressed with all of the dishes we had. The staff are very friendly and knowledgeable about their menu items - we ordered vegan dishes and were reassured upon arrival of our food that it was vegan. Vishwa was an incredibly attentive server. Very vegan friendly - clearly labelled on their menu and plenty of choice. Even some items that can be made vegan upon request. Highly recommend!!
Rosy Apples . 2024-08-29
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Highly recommend, great tasting food, very friendly staff, very clean and tidy, reasonably priced and very Vegan 🌱 friendly as well 👍🏼 our server was Vishwa and was super lovely xxx
Keep Calm Book Us . 2024-08-29
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This was my first time trying an Indian-style restaurant in Maidstone. I spent around £80 for two adults and two kids, without any desserts or alcoholic drinks. While the taste of the food was good, the portion sizes were disappointingly small for the price, especially compared to what I’m used to at Sri Lankan-style restaurants. Additionally, the service was quite slow—we waited about 30 minutes for our starters and nearly an hour for the main course, even though the restaurant wasn’t busy. It seemed like there might have been only one chef working in the kitchen. It was okay to try once, but I’d consider coming back only if the portion sizes or prices were adjusted to better meet customers expectations.
kohulan satkunaratnam . 2024-08-26
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I live in Eastbourne, we have Ashoka, a perfect Indian food restaurant. I often visit my family in Maidstone. We ate at Mallus (first time) on the 22nd August for my Grandsons 12th birthday. The service was excellent, the food perfect in EVERY way. Very clean and perfect table set up.. Mallus is favourably comparable to Ashoka in EB! The popadoms were so fresh and tasty, the Nan bread was light and delicious, the curries just so delicious, the rice was fluffy and so tasty. I was v impressed, we will eat there again, no doubt. The thing is the prices are so reasonable, really a good price to eat out (I was paying for 5 people!) for such delicious Indian cuisine. Thank you Mallus, you do a fantastic job. See you again soon. Julie Akers Eastbourne
Julie Akers . 2024-08-25
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Went there yesterday for dinner after checking reviews and pics on google. We arrived at 9:25pm but the restaurant door had a closed sign on the door. Guy at reception did not even bother to come to the door and explain the reason for closing early. There were customers inside eating dinner, looks like staff didnt wanted to work. Luckily there is a new restaurant next door who served us delicious food snd we paid s bill Of £100+ there.
Anshul Khattar . 2024-08-20
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Could not fault anything. The decor of the restaurant was really nice (not what I expected from the outside), the service was faultless with friendly and informative staff, and the food was one of the nicest curries I’ve ever eaten. The menu made a nice change from your usual Indian restaurant. My strawberry mojito was also amazing and made fresh. Will definitely be back and will recommend to my friends and family. 10/10.
Natasha Juckes . 2024-08-18
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A beautifully prepared and freshly cooked dinner! Thoroughly enjoyed!
Lorraine . 2024-08-16
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Really polite and welcoming service and the food is absolutely brilliant.
AlSicate . 2024-08-13
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Absolutely awesome food, went with the missus who is from Kerala india she loved it. Will go again.
Peter Lister . 2024-08-10
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Super friendly workers and food was delectable!!
Lakky Jeyavelan . 2024-08-09
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Wow. What a fabulous restaurant! We had a warm welcome, friendly and attentive service and there was a great ambiance. But most importantly, the food is amazing. Perfectly cooked, flavoursome, balanced and interesting. The menu is very descriptive too which helps to pick out great dishes for people who aren't familiar with them. Thank you to everyone at Mallus for a wonderful evening. We will be back!
Josh Bennett . 2024-07-31
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Authentic South Indian food, my entire family was very satisfied and we even got take away for the rest of the family. We will be back very soon.
Nithin Ak . 2024-07-28
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This was very good and a great place to eat, highly recommend.
James Sabu . 2024-07-26
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The WORST restaurant I have EVER been too. I never write reviews when I haven’t liked something just incase it was a one off, but due to this being so terrible it has to be done. The food was AWFUL, 2 out of the 4 of us bit into our chicken & found a bone, bones in the chicken which was very offputting, 2 out of the 4 was outside smoking, when I bit into bone I then went outside also due to feeling really sick, the staff then took our plates of the table where the last person was eating (the bone was in a i tissue I spat it in on the plate) when I then came back in and the last person was finished with the food we then asked for the bill & I explained about the bone, they was not understanding at all & refused to do anything because we did not show the bone, I was trying to explain I didn’t get a chance too because when I went of feeling sick they had taken the plate with the bone in the tissue, therefor did not have the chance to show them, they was very rude & refused to accommodate, they also kept repeating that “the chef is certain there was no bones” blatantly excusing us of lying & not taking accountability, ontop of that the curry’s tasted VERY sicky & not right. When we got home one of us was on the toilet & 2 of us had cramps. The staff was also not friendly at all & it did not give off a good atmosphere, they did not once come over to ask if we was enjoying it they also only asked once if we wanted anything to drink. I am Very dissatisfied & disappointed. The response is a TOTAL lie. No discount was asked of at all & I said over & over again the bone was in the tissue on the plate which was taken! You claim ‘boneless chicken’ but why did two of us find bones then? also after finding the bone I did not eat anymore of my curry AT ALL! my plate had a lot of food left on it! Only 2 out of the 4 of us had eaten the food. The 2 of us that found a bone left our food. & just to add we have all been unwell today, being sick & on the toilet! there is no need to lie. Thankyou for your response & I hope your restaurant improves. Thankyou!
Ellie Ives . 2024-07-26
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We were greeted with a lovely warm welcome. Excellent menu with great authentic dishes. Our meal was delicious. Portions were generous. Can highly recommend. Looking forward to our return.
Ester Daines . 2024-07-22
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This is my new favourite restaurant in Maidstone. Happened upon it by chance and we loved everything about it. Fantastic service, delicious food, beautiful decor and very reasonably priced. Will definitely be returning!
Saffron McMahon . 2024-07-22
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First time here, absolutely amazing. Food was lovely, tasty and well presented, service very warm and friendly, all the staff were smiling and happy. Really enjoyed it, would recommend and will come back.
Tina Dearden . 2024-07-22
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I phoned initially (as this was our first time there PLUS we had just minutes before been 100% let down by another curry house that implied it was open..but in fact..was not after 1300! However as it turned out "their loss was OUR gain") Phone was answered after just a couple of rings by the waiter we met later at the door who had excellent phone manners is both very polite and professional. On arrival we 3 were met in a very friendly way with service provided being at the right medium (not intrusive but polite and there when needed) Food on arrival was to say they have a very good chef that matched the service. It was EXCELLENT! On getting the bill it was noted it had been very reasonably priced. The vindaloo (both lamb and chicken) was not overly hot..(I do like hot so this could be subjective) also ordered the speciality beef Ijularth which was EXCELLENT. We will definately return..and also recommend highly..FULL STARS from all 3 of us... Keep it going....
Robert Chubb . 2024-07-20
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Great food made by great people. As far as Maidstone goes, this is the most authentic cuisine you will get, and by far the best Tilapia I’ve ever had. Worth every penny
naramro keta . 2024-07-19
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Everything perfect. Very tasty food and incredible service. Very fair price and clean sanitary facilities. The level of spiciness can be discussed individually. Particularly recommended for younger children.
Patrick Falkenhain . 2024-07-17
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Disappointing experience at Mallus couple of days ago. Vada was soaking in oil , hoppers with egg roast had no taste and mains did not taste good as how it used to be when it opened last year. Quality has gone downhill while prices have gone up.
L John . 2024-07-15
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Mallus Restaurant in Maidstone delivered an exceptional dining experience that left us thoroughly impressed. From the moment we walked in, the welcoming atmosphere and friendly staff set the tone for what turned out to be a memorable meal. The food was simply amazing, capturing the authentic taste of Kerala cuisine with remarkable freshness and flavor. Every dish we tried was bursting with the rich, aromatic spices and ingredients that are the hallmark of Kerala cooking. It felt like a genuine taste of back home, a culinary journey that transported us straight to the heart of Kerala. The flavors were vibrant, the presentation was impeccable, and the portions were generous. Overall, Mallus Restaurant provided a delightful dining experience that exceeded our expectations. For anyone craving the real taste of Kerala, this is the place to go. Highly recommended!
Anagha Santhosh . 2024-07-12
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Authentic Indian food! The taste was really good, we tried paneer makhni and chicken biryani, perfect!! Would highly recommend
Ashul Sinha . 2024-07-10
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I recently dined at Mallus , an authentic South Indian restaurant, and was thoroughly impressed. The ambiance was warm and inviting, with traditional decor that added to the cultural experience. The menu offered a delightful variety of dishes, each bursting with rich, authentic flavors. The dosas were perfectly crispy, and the sambar was deliciously spiced. The service was impeccable, with staff who were both friendly and knowledgeable about the cuisine. Overall,Mallus provides an exceptional dining experience that truly captures the essence of South Indian cuisine. Highly recommended!
Sujatha Nair . 2024-07-08
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It's a lovely restaurant to go to with family and spend time together eating. The ambience is excellent and the chicken biryani is tasty. Loved it.
Bini Philip . 2024-07-08
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Nestled in the high street of Maidstone -Kent Mallus offers an unparalleled dining experience that transports you straight to the lush landscapes and aromatic kitchens of Kerala, India. The menu is a testament to the rich culinary heritage of Kerala, showcasing a diverse array of dishes that cater to both traditionalists and adventurous foodies alike. The starters, such as the crispy and perfectly spiced 'Chemmeeen porichathu and the tender 'chicken lollipop', are a delightful introduction to the feast that awaits. The 'Appam mutta roast is a must-try. For the main course, the 'Kuttanadan Fish Curry' is a standout. The fish is cooked to perfection in a tangy, spicy coconut-based sauce that is simply divine. The 'Beef Ularthiyathu' is another highlight, offering succulent pieces of beef stir-fried with aromatic spices, onions, and curry leaves, creating a dish that is rich, hearty, and bursting with flavor. The service at Mallus is impeccable, with attentive and knowledgeable staff who are more than happy to guide you through the menu and offer recommendations. The chefs' passion for their craft is evident in every bite, making each visit a memorable experience. To complete your meal, indulge in one of the traditional desserts. The 'Semiya Payasam', a sweet pudding made with vermicelli, milk and sugar is the perfect ending to a sumptuous meal, leaving you with a taste of Kerala's sweet culinary traditions. Whether you are a fan of South Indian cuisine or looking to try something new, this restaurant is a must-visit. Highly recommended!
Darsitta Nair . 2024-07-08
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This restaurant exceeded all my expectations! From the moment you step in, the ambiance transports you straight to Kerala. The menu is extensive and features a variety of traditional dishes, each more delicious than the last. The kuttanadan fish curry and appam were standout favorites, bursting with authentic flavors and perfectly cooked. The staff here go above and beyond to ensure you have a great experience, offering excellent recommendations and attentive service. The presentation of the dishes is also impressive, adding to the overall enjoyment. Whether you're a longtime fan of Kerala cuisine or trying it for the first time, Mallus Kerala Restaurant is a must-visit. I can't wait to return and explore more of their mouth-watering menu. Highly recommended!
Dennys Benny . 2024-07-07
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A group of us decided to meet up and use this restaurant as a place to have a lovely meal! Well, on entering the premises, it seemed a welcoming place and the restaurant was nicely laid out, but for us thats where the ambiance stopped! We had already preordered our meals, we also found your menu, very limited, to any Indian Restaurant we have ever visited! The starters were very hit & miss! None of the usual choice of starters like ( Prawn Pirri, no meat samosas, only vegetable ones, which again is not everyone’s choice! Your onion Bhajis, were the worst we have ever eaten! They were that flat, just like a pancake, hard, tasteless, and greasy! The curry’s were brought out, not in any sort of order, so people had there curry’s sitting there quite a while before they got there rice! Therefore food getting cold! The Nan bread, in our case Peshwari, was very flat, and didn’t taste of coconut! Again, no offer, of desserts, or coffee! Most Indian restaurants give you, when you’ve paid your bill, orange segments, a chocolate, and hot towels for wiping your hands! So all in all, would we visit again, I think you’ve guessed!
gloria ward . 2024-07-07
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Mallus Restaurant offers an incredible dining experience with authentic flavors and a warm, welcoming atmosphere. The staff are exceptionally friendly and attentive, making every visit enjoyable. The dishes are truly top-notch, capturing the essence of Kerala's rich culinary heritage. I highly recommend this restaurant to anyone looking to savor genuine Kerala cuisine. You won't be disappointed!
jibin cheriyan . 2024-07-07
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Fantastic food, warm and friendly service … highly recommend!!
Satyan Patel . 2024-07-03
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Very authentic cuisine and feel of Kerala ! Had masala dosa, Ghee roast, prawn curry ,appam and poori.. masala chai was also very delicious a nd refreshing
Safwa Aboobackar . 2024-06-29
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As good as the last time we went, with an updaated menu. Still recommended!
Paul Weston . 2024-06-28
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The meals were tasty and the staff were very kind and helpful.
Chathura Fernando . 2024-06-24
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Food was amazing!! especially paal kappa and beef roast, it was heavenly🥰, I would definitely recommend this.
Mayura V . 2024-06-22
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Amazing Food 🥰🥰. Very satisfying meal . My recommendation would be paal kappa and beef roast . The best combo i have ever had .
varsha pradeep . 2024-06-22
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Coconut rice and kuttanad fish curry must try 👍
Ajith Mohanan . 2024-06-19
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Very nice ambience,polite staff,good, authentic Indian food
MyKk1993 . 2024-06-18
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Me and my friends had the chicken biryani at this restaurant, and it was fantastic! The food service was prompt and attentive, and the ambiance was perfect for a relaxing meal. Highly recommend!
MARSHELS . 2024-06-14
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Nice ambience. Tasty food. No complaints.
Sakthivel . 2024-06-09
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Absolutely delicious food. The best South Asian food in Kent❤️
Benet “Benet Shana” Vasanth . 2024-06-09
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Easily one of the best Kerala ( South Indian ) restaurant. Amazing food and friendly staff.
Gautham Sreekumar . 2024-06-06
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Malabar chicken biryani...must try
Mayukha . 2024-06-06
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Would 100% recommend this place for nostalgic food.Reasonable price and a well maintained dining spot.
Santreesa . 2024-06-06
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The atmosphere and ambience is really nice and the food really felt like home.
Abdul Basit . 2024-06-06
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Highly recommend coming here. Lovely atmosphere, friendly staff and the food was simply exquisite! Genuinely some of the best Kerala food I've ever had outside of Kerala!
Roshin Sudesh . 2024-06-06
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This is the best place for Dosa. I have tried so many places but that's the best one. The staff is very nice and service is excellent.
Rekha Attra . 2024-06-06
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Authentic South Indian food. Very warm and welcoming staff and a relaxing dining experience. Would highly recommend to anyone in search of Indian food within Kent.
Arya Manivannan . 2024-06-05
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Nice and clean, good service and yummy food. Will go again.
David Birch . 2024-06-05
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Just as the interiors of the place the food doesn't disappoint. Was pleasantly surprised. The food tasted amazing. Loved the madras curry with parotha, Also the lamb biryani was flavorful. Chicken lollipop was juicy and flavorful too. Quantity of the Biryani and Lamb curry was good except for the chicken lollipop £ 7.95 for only 3 pieces. Also if the size of the parothas could be a little bigger would have been great. Just a suggestion would be nice to give some mouth freshners if possible along with the bill or kept at the counter. Will definitely be visiting again.
Edwina Carrasco . 2024-06-02
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I recently had a party on 24 th may 2024 in mallus restaurant It was an great experience Ambience of the restaurant is simply fantastic cozy atmosphere soft lighting and elegant decor create the perfect setting for any special occasion The food was absolutely delicious every dish we tried was bursting with flavour and cooked to perfection highly recommend chicken biryani ,chicken tikka and other dishes Which the names I don't remember Service of mallus restaurant is top notch.The staff is friendly attentive and goes above all to ensure a memorable experience hattsoff to the entire team Benny Jacob
Benny Jacob . 2024-06-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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What a lovely local pub. Owners are so kind and locals are so friendly. Clean and welcoming. Food was yummy too, I had the fish and chips and it was so fresh. I would give more stars if I could and totally recommend anyone to stop by here. My car had broken down just outside and I had to wait 5 hours so I sat in the pub. I was a young girl on my own and as soon as I spoke to them and told them my predicament they were so nice and I felt so safe and looked after. They really went above and beyond. Such lovely helpful people and I will forever be grateful.