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3.4

Based on 979 opinions finded in 2 websites

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Nº 2472 in 3097 in Leeds

Nº 65 of 96 Fast food in Leeds

CUSTOMERS TALK ABOUT DISHES WITH..cheesesaladcreamchillipaypizzachicken

comment_iconOpinions

Got big dripper burger. Turned out to be small quite frankly, not really "big" as the name would suggest. Not worth price either. No napkins were provided. Wouldn't recommend burgers from here personally.

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Mo H . 2024-04-26

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Places an order, restaurant told me a just eat driver accepted it but they refused as they were on bike and did not want to do drop as big order, due to not having any drivers we had to send a taxi over to the restaurant to collect and deliver my order, I paid £10 for the delivery, food arrived cold as it was prepared but no one to deliver. We ordered at 7.31 and food was delivered just after before before full time of the England Italy match. Totally upset and let down extremely poor service from both Just Eat and the restaurant. They blaming you and saying I should complain to you. Spending £60 for food and such poor service I’m hoping I will get some sort of refund for my order

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Zameer . 2021-07-11

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Not a good experience when you get chicken & chips and the chickens is like rubber and isn't consumable

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m . 2021-06-12

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They missed out a meal from my order therefore very disappointed!

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Taslema . 2021-06-04

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Food arrived over 30 minutes late, no sauces, forks or napkins were added & no apology. Very frustrating as when I eat in there's never a problem & this was the first time using them to deliver.

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Ali . 2021-06-02

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Great service great food always on time and food is always fresh

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Ifraz . 2021-05-28

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Firstly it was late and give me the wrong estimate time for the delivery. The chips were cold.

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Maryam . 2021-05-26

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Absolutely disgraceful, for a great timely service, pizza looking good and warm, except missed the part I told them not to put peppers because of an allergy, I guess that's going to the bin and so I'd my money, when I attempted to call, it sends me yo the one in Bradford, what a joke this place is!!

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Dario . 2021-05-21

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He didn't bring it at all. How can we trust just eat again??? The integrity is important.

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Raisah . 2021-05-20

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Didn’t bring all the food then didn’t offer to bring the food back and just told us to get a refund when we wanted the food

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Mia-lea . 2021-05-08

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Very rude staff , dirty behaviour, as if dons , just another rubbish, think they are bigger than mcdonalds and kfc UPSTARTS , typical newly rich desis

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Abid . 2021-05-02

MORE AT TripAdvisor

The customer service it’s absolutely horrible when i rang the shop,to get more info about food! the guy who answer the phone didn’t even bother to speak to me, they put the phone down on me,I was like what the customer service you can guys put someone who can speak properly and can answer peoples questions. The Burger was really dry and not hot enough but the delivery time was average it was okay to me .

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Aras . 2021-05-02

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Half of order missing fish burger burnt and chips flat cold

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Nicola . 2021-04-29

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I ordered chicken strips and it did not come with my order

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Maisha . 2021-04-24

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my order was not completed, fee item were missing and i have been trying to call the mahmood but not one is taking my calls.

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Momodou . 2021-04-22

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Despite the burgers are small I still love them . They are so nice . Mahmood reminds me of McDonald’s but halal version . Thank you

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Kawther . 2021-04-18

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Always hot food excellent burgers and always early then the time framed

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Safinah . 2021-03-27

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Really great service and amazing tasting food, so much on the menu to choose from! Favourite takeaway place in Leeds, will be coming again and again.

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Evie B . 2021-03-27

MORE AT TripAdvisor

My order didn't even come. I ordered for half 6. It was extended 20 mins. I called the restaurant after 7pm, they were very unhelpful and stated I needed to call just eat. I managed to get onto the just eat chatbox. My order on the app said the drivers signal was lost. Its 8pm no order. Just eat chat told me it was delivered. I haven't got an order, so I'm having to order food again.

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Safiyah . 2021-03-12

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Very nice food, but did not send breast piece chicken as requested. This has now gone to waste, which is the reason why I said breast piece in the first place, as I did not want it to go to waste. Will still order again tho thanks :)

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naheed . 2021-03-08

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On the one of burger said no salad and you put salad on it but the food is nice

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andi . 2021-03-02

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Perfect thanks to everyone specially for delivery driver👍

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Muhammad . 2021-02-18

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Food was fresh and tasted amazing like always

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Safinah . 2021-02-14

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Always top service from Mahmood’s, never disappointed and the delivery is so quick! Food is always still piping hot and the portions are huge!

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rebeccawhitfield . 2021-02-02

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Pizza all over box, not one bit of cheese or sauce left on the pizza

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Dale . 2021-01-31

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Was really pleased with the service we received.Food was amazing.Staff were friendly and helpful.will definitely be visiting again when up north

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Mamsy . 2021-01-26

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Very unhappy with my order today Food was cold everything had to be reheated and didn’t taste as it should really disappointing

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Aleeha . 2020-12-19

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Didn’t receive my order , not any call or anything to even say it’s here

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Khadija . 2020-11-27

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The delivery came on time whereas I have a small issue with my order which was the chips they were soggy, apart from that everything was good. I hope next time the chips won't be like that again.

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Maryam . 2020-11-19

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The most unhelpful staff an useless couldn’t even get my delivery order delivered to me scammed me for my money

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Ishi4025 . 2020-11-02

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It’s the second time I’ve left a note asking to swap my cans of drinks for milkshakes and how I’ll happily pay extra when it comes and it’s been ignored on both occasions. I know what a just eat receipt looks like too and the notes stand out so it was definitely visible for whoever fed the order through.

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Asad . 2020-10-29

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Been a regular at Mahmoods for a very long time and always get on with the workers! First time ordered on just eat as the UFC fight was on and customer service from the staff was just sad... the guy that answered the phone needs to remember hes an employee of mahmoods working on their payroll..... the conversation i had with the guy was just laughable, speaking to me like a wannabe bad man! Like i said an employee of mahmoods... Spoke to another guy after as the employee of mahmoods felt he needed to hang up. Told the second worker my issue and he too hung up! Think employees of mahmoods need to go on a customer service course.

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Molik . 2020-10-24

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yummy chicken wings, the food is delicious will order again for sure, good choice for halal food in Leeds 😊👍🏼

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Ameera . 2020-10-18

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Burger and fries cold bun soggy Delivery driver wouldn’t get out his car to deliver to hotel room Wouldn’t order again.

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John . 2020-10-14

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Was short of a chips pack with one of the meal deals

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Sabina . 2020-10-10

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Ordered a pizza at 22:10pm and was notified that the order would be here at 22:30pm. Not even 5 minutes later I checked again and it said it would be here at a new time of 22:38pm. So I left it as 30 minutes is understandable. However it had gotten to 23:00pm and still no sign of my delivery so I decided to call up the restaurant. The guy at the restaurant had told me there was no order going to my address then a minute later when I gave him my order number he turned around and said the order had already gone out and I should take my complaint up with justeats. Called the justeats line and it wasn't going through so decided to check my order again and now I had a new updated time of 23:15pm and the driver was now at the restaurant. So it got around to 23:15pm and "to my surprise" the time had now changed to 23:30pm!! By the time the pizza had arrived it was cold and I was highly upset with the service as my mother has diabetes and had to eat something else in the meantime due to her sugar levels dropping. I am absolutely appalled with the service provided and will not be ordering again from there in a hurry

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Misbah . 2020-10-04

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I did not receive my meal!!! I got the wrong order

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Yusra . 2020-10-04

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Was quite expensive quality is medium would of been a bit more satisfied if they chucked in some free sauces due to the price being high over all I would give it 3/5 ⭐️⭐️⭐️

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Addy . 2020-10-03

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Chips are usually under done and they ALWAYS forget to include the burger sauce which they now make you pay for

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Suemayah . 2020-09-04

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The food was rubbish, will not be ordering from here again!

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Taslima . 2020-08-30

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No sauce was added to my meal..meaning I had to eat my meal without any sauce...bit disappointed.

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Jennifer . 2020-08-19

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They delivered it to the wrong address. What idiot gets hired that has no sense of delivering to the correct address!

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Shamima . 2020-07-06

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Gorgeous as always never fails x

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Tanisha . 2020-07-03

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Vile haha just vile... waste of money and everyone moaned at me as I was the one who suggested mahmoods literally worst food I’ve had in a long time

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Jodie . 2020-07-01

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The food was absolutely delicious & the delivery driver was really friendly & the food arrived so quickly. I love Mahmoods for their burger, but I have recently discovered how amazing their pizzas are.

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Sophie . 2020-06-26

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Miserable delivery driver and overpriced greasy food laidened with lashings of salt

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Paul . 2020-06-24

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Never order from them. You will waste money and time.

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mulhat . 2020-06-05

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Can’t go wrong with a Mahmoods

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Samad . 2020-06-02

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Accidentally ordered to the wrong address, rang up and was told to cancel. Went to cancel and they sent the food out literal minutes lateranyways!! Asked for no salad on the burger, got salad on the burger. Ordered chicken strips and they sent nuggets that aren’t very nice

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Demi . 2020-06-02

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Food was delivered to the wrong house and was very unhelpful about it!

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Tanujja . 2020-05-31

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We ordered our food and it was delivered really cold and incomplete! Not even that the food doesn’t taste good and the chicken is uncooked.

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Princess . 2020-05-27

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Total rip off. I asked to pay by card for a burger, which was less than £5. The manager said to pay by card its a minimum spend of £10!!!! this is absolutely shocking. Forcing people to spend more for their personal gain. The manager said it is the owners decision and he can not do anything about it..... WOW!!!! the owner obviously has no business sense at all and does not seem to understand how much money he is losing because of his stupid rule. Especially, when the area is heavily populated by students. It is hard for students as it is and to rip them off like this is unjustified. Anyway, I could not find a cash machine plus I had a taxi waiting so I had to buy an extra burger (that i gave away to their staff) and pay £10. If i was not hungry i would have just walked out. Anyway i told them they will not get my business ever again. I have told the same to my friends and family never to go there. I am sure trading standards will have something to say about this Anyway i recomend that nobody goes there..

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shehzad2701 . 2019-12-12

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Love the food! King Kong burger all the way. Ordered here regular in the past would definitely go back in the near future.

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Wasim R . 2018-09-10

MORE AT TripAdvisor

RIP OFF!! NON Fresh chicken wings, cold and look reheated MINIMAL chicken and taste awful! Chicken completely black and red inside! £3.50 for 6??? Absolute joke they haven't even got chicken on ten obviously costing tuppence! NOT TO EVEN MENTION the chicken wrap, 2 small bits of chicken, a couple strands of lettuce and ridiculously made up size with far too much mayonnaise thinking customers won't notice there stitch! Mugging customers off for £5 wraps ???? Worst service I've ever been to. Most overpriced rubbish I've ever witnessed, never see customers in either. Time to shut down lads.

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Joe H . 2018-07-16

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Fastfood for great value, halal, mcdonals style chips are v.nice, all items other takeaways offer, open till late and can eat in aswel

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Kial H . 2018-04-01

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Food was nice and fresh, I would recommend this restaurant for everyone.

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Zeeshan . 2017-10-29

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Had to visit 20 mins at counter for guy to take order. I felt like walking out but family insisted to stay. Then they took ages making food. Food was standard nothing great. Just the service let us down and ruined experience

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619usamaha . 2017-10-27

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My online order came to £10.14 and when it was delivered the bag said £11.69 ... I had to prove to the delivery driver how much it says online, so I called the restaurant and they said prices have gone up. I’m not being funny but I’m not paying more than what just eat says.

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Amber . 2017-10-24

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Lovely food Defo going back 11/10 I just love my burgers and this has to be far the best

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Abdul . 2017-10-16

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Food was good decent delivery time, chips tasted abit old all and all was good

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Zuhaib . 2017-10-12

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Ordererd chocolate fudge cakes but instead of sending me them they sent me strawberry cakes.. what a waste of.time throwed them.in bin... so if yu order guys jus be prepared that yu may not receieve what yu.ordered. rate 3/10

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Asim . 2017-10-10

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Delivery was half an hour late but both the man who answered the phone and the delivery driver were both very nice and apologetic, and it did still arrive piping :)

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Sheree . 2017-10-08

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Ordered tandoori chicken pizza with extra cheese. The pizza was very bad, it was as if the base of the whole pizza is made of minced tandoori chicken. Just way too much chicken in their. Contacted the store, said this is how it is, told us that they'll ring back to sort something out but never did.

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Àhtesaam . 2017-09-12

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Never arrived, called to have it cancelled which I was told several times it will be yet here I am still waiting for the refund! The place is an absolute joke! Still want my money back!!!!

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Nazma . 2017-08-24

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Food was fine well what was delivered but service is terrible almost 2 n half hour late called the place got excuses when delivered they forgot half the order tried calling again no answer

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Junaid . 2017-08-22

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Asked for regular Asian pizza got bare chillie on

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Ity . 2017-08-02

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Never again!!! After ordering for years this was the worst expeirence ever! Food came 1 hour 40 mins after ordering. It came 35 mins after the "scheduled" delivery. On top of that the food was cold and soggy. Whatever u do, dont buy from here. It used to be good now its run by amatuers...

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Huseen . 2017-07-14

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the food wasn't all dat i ordered for £25 the wings were really hard an dry an the wraps were ok but we asked for chicken desi wraps but they sent us seekh wraps instead an also the veg burger was not nice it an we also asked for a chicken fillet burger but instead they decided to send us wings meal come on guys u shud atleast read the customers order properly coz there was a price diffrence i was charged more an wouldn't recommend or order from here again

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Shasta . 2017-07-12

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Waited nearly two hours.. had the delivery driver driving around our street despite me coming out in the middle of the road. Ended up sending the food back Rung mahmood and said it's a new driver no apology ext.

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Kaydianne . 2017-07-05

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Took an hour over the delivery time to turn up, and then they wanted me to pay again even though I already paid (miscommunication between the staff apparently). The food wasn't good and certainly wasn't worth a two hour wait.

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Matt . 2017-07-04

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Food never arrived. They called me up around an hour later to say they couldn't deliver. Currently awaiting refund

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Luke . 2017-07-01

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Aquí está la cosa, este lugar parece haber hecho grandes esfuerzos para probar y promover su marca. Incluso tienen servilletas y embalaje con el logotipo de la compañía.

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Asif S . 2017-06-17

MORE AT TripAdvisor

Ordered Mahmoods to break my fast, since my nephew only eats chips, I ordered the chips for him.... the chips were old old and hard, last nights chips, poor little boy couldn't even bite into them. I also ordered burger meals for everyone and a pizza. Every single chips were hard, we fasted all day and what did I get? cold food!!!!. For that price, I should've just gone to my local... Id say they're bad but not as bad as them.

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rujeanayasminn . 2017-06-16

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they need to sort out their just eat system, waited 2 hours for the food to come. you'd think if they weren't getting any orders through they'd figure out something wasn't right with their server. they didnt accept the responsibility for their mistake.

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Rujina . 2017-06-13

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The order didn't deliver Can you cal me please 07488962545

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Motlaq . 2017-06-08

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The food was cold and undercooked

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Thomas . 2017-06-02

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Very bad delivery half hour late

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Jab . 2017-05-21

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Horrible service, first sends the wrong order and then sends me an incomplete order. Last time ordering from here

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Noman . 2017-05-20

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Ordered milkshakes, which were literally only ice cream in a cup, cup was only half filled as well. Pizza wasn't the best either. Not impressed with my last order to this restaurant.

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Cristina . 2017-05-05

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Driver's attitude is bad. Urge customer to come out quickly.

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Jing . 2017-05-03

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Absolutely terrible, dont answer the phone. Food wasnt delivered, waited 2 hours and no reply. Never ordering from here again

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Noman . 2017-05-03

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I have called about 3 times to check why the delivery is 45 minutes late. Unfortunately, no one knew anything about the reason. Therefore, I cancelled the order kindly😁.. good luck anyway.

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Abdulredha . 2017-04-29

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They forgot to bring Pepsi bottle.

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Adi . 2017-04-27

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Food was cold came with no drinks but a pizza what I don't eat but delivery was okay

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Donnalie . 2017-04-19

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Chicken is too oily and not fresh

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Jing . 2017-04-19

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It didn't even get to my house.

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Georgia . 2017-04-16

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Best pizza I've had in a long time.

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Abbie . 2017-04-14

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The store didn't notice my second order and I had to wait for 2 hours for them to deliver. Very bad service!!!!!

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Azizul . 2017-04-11

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Good service by the restaurant, called to confirm etc. However, the food. The food was not as good as would be expected by the pricing. Have had much much much better in Leeds. The chicken wings were black and tasted like it had been re fried... and just had a funny 'off' taste to it... maybe the oil it was fried in. The chicken burger was 6/10. Wrap was 6/10. The best part of the meal was the fries and chilli sauce and Pepsi... and the customer service.

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Sameer . 2017-04-07

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Perfect. Thanks again for the amazing service and food

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Bilal . 2017-03-28

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The vanilla milkshake tastes funny. Maybe the milk. Threw it away!!!

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Azizul . 2017-03-15

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Great food taste nice and presented nice. Well done

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Nafeesa . 2017-03-11

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Order never came tried calling no answer

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Sohail . 2017-02-27

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Refused to leave car to buzz buzzer. Drove off after not being able to get thru to my phone. Took nearly 2 hours to be delivered & when it arrived it was cold. Wings are awful chips were undercooked & the lettuce in the burger was brown

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Chris . 2017-02-26

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Very late. Took 1hr 45 minutes. Missing food items. Called them and they said yh we will send it out and I got nothing and they've charged me for it as well. Most definitely not ordering again.

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Hamad . 2017-02-14

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Not happy with the time of delivery as well as quality of food

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Ayesha . 2017-02-12

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Always expect nothing but the best and I never get anything but the best food best customer service and always friendly people. I would definitely recommend to friends and family as I have been using mahmoods for many years. Many thanks and happy returns to all at every restaurant especially Woodhouse LS6.

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Paul . 2017-01-30

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Chips was a bit cold when it arrived. No sauces at all which was a bit rubbish

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Haashnara . 2017-01-20

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I live in a small town and when staying with friends in Leeds we decided to get a VERY late take-away (all our places shut at 11) so ordering at gone midnight was a treat in itself! Our friend recommended "The Big Dripper" honestly it's the best burger that I've ever eaten! I even wanted to order again because it was that good! The meal deals are brilliant at this place also so for a extra £1 we got chips and a drink too! I can't wait to be back just so I can order this wonderful delight! Thank you burger gods!

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ijustwanttoeatpizza . 2017-01-06

MORE AT TripAdvisor

So you give me the wrong order. I ring to give it back several times and there is no answer. I even ring the delivery driver to inform you and he said he had done and still no answer I got given the wrong items. Not happy with your lack of service.

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Rujina . 2017-01-05

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