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4.2

Based on 130 opinions finded in 1 websites

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Nº 208 in 495 in Maidstone

CUSTOMERS TALK ABOUT DISHES WITH..chickenrice
Score
OpinionsNoteGoogle1304.2

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The food was spectacular! Staff was lovely and so polite. Food was delivered in good timing. Thank you again!

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Cristiana Sorina (Criss) . 2024-09-02

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Ordered first time and won’t be last, the food is amazing, good amount of value for the money. Definitely recommend!!

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Bogdy Bogdan . 2024-09-02

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Never fails to impress. Go to!!!

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F G . 2024-08-26

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High quality food, fast delivery. Will be ordering again !

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Ivan Ke . 2024-08-26

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Not had a Chinese takeaway since before COVID so I was really looking forward to this one. Unfortunately I was disappointed. The food arrived one hour and 10 after it was ordered and we only live near by. The prawn crackers were rubbery, the spring rolls were floppy. Chicken satay was dry, chow mein was bland, the egg fried rice used the wrong rice and there was barely any egg. Lemon chicken was nice, chicken and sweet corn soup excellent. Overall, not ordering from here again unfortunately. So hard to get a good Chinese these days.

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drew reidy . 2024-08-25

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These idiots think it's acceptable to have people waiting 3hrs for delivery then get rude when you call and ask why. Foods good but customer service is terrible. Stop taking orders if you can't provide what you promise because your "so busy"!

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Judge Dreados . 2024-08-24

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Food always nice and polite friendly phone service- however, delivery wait times are just shocking- so will bypass in future!

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Erika Alldridge . 2024-08-24

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Order from these all the time, never fails to amaze everytime. Would definitely recommend and will be my first thing i want on a saturday night in or after a few at the pub lol, thanks again!

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Miki Ke . 2024-08-18

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Ordered last night, food was impressive and best Chinese by far in Maidstone. This is your place to go!!

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Florin George . 2024-08-18

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Absolutely awful!! Ordered at 9.05 and it arrived at 10.20pm! Was cold and wasn’t freshly cooked, meat was dry and prawn balls , the batter was hard. Total waste of £32! If takeaways can’t meet the demand don’t take the order! Very disappointed

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Andrea Doherty . 2024-08-18

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Here I am with a very unusual situation. I awake from my sleep probably 12/1am in the morning and I can’t stop thinking about you’re satay sauce that I have sitting downstairs, after tossing turning and getting nightmares due to lack of me eating that sauce, here I am at 3.24 eating that sauce! and now I will go back to sleep a happy man.. thank you

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PP Blendini . 2024-08-06

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Crispy shredded beef had a really bad taste. Chips over cooked. Normally order from here no problems but tonight just wasn't great.

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Daniel Harvey . 2024-06-22

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I rarely leave reviews but this was the best Chinese I’ve ever had! Lovely lady on the phone, lovely delivery guy and easy to order online. Food arrived on time and actually hot! The meat in the rice and noodles was tender and prawn toast nice and thick. 10/10 😊

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Sarah Hatch . 2024-06-15

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Best Chinese we've had in a long time. Food was prepared quickly, tasted amazing! Generous portions

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Ineta Kacerauskaite . 2024-05-24

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The lady who answers the phone is really polite and professional. So that is a massive great start. The food comes faster then supplied estimated delivery time, depending how busy they are. The food arrives as ordered, piping hot and fresh. I've ordered from here several times now and been overly happy with each service recieved. My go to Chinese takeaway

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Bob Marley . 2024-05-09

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The food is always lovely and hot and always delivered before time expected

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anne francis barlow . 2024-04-29

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Restored my faith in Chinese take aways!

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Maz Michaelas . 2024-04-20

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Love this place, food is always to a high standard and delivered in a timely fashion.

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Michael Topley . 2024-03-29

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Great food but few last 5 times it’s been over 2-3 hrs wait. Not good enough and when you ring they say it’s being cooked and not really caring at all. Shame as won’t be using again

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Barry Adams . 2024-02-24

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We moved here a couple of years ago and in that time we have never had a bad meal and an added plus is we can walk to collect it AND I need to mention the deep fried chilli beef it’s the best I have ever tasted 👍👍

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Trudi Evans . 2024-02-03

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Gets very busy at weekends, but it's because of the good food, would recommend it.

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Laurence Mcgowan . 2024-01-27

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We have now waited 2.5 hours for our food. Called afted 90 minutes to be told it was with the driver. After 45 minutes, called again to be told that the driver took it back as something had leaked. Understand it is a Saturday. Order was placed at 18.30. It is now 9pm and still no food. When calling for the 2nd time the phone was engaged for best part of 10 minutes. I wouldnt be surprised if they have a lot of other angry customers this evening This is the 3rd time ordering as food the last 2 times has been really good Wont be ordering again.

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Ami Baker . 2024-01-20

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Ordered Salt and pepper chicken, special and chicken chow mein. Both were very good. Will definitely order again

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Ron George . 2023-10-22

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Food is best in Maidstone , staff are lovely, trouble is if you want to eat before midnight you better order around lunchtime for delivery. Highly advise collecting!

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John Carbine . 2023-10-07

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1st Time I have ordered a takeaway from here. Was a bit late! But 100% worth the wait. We'll Done and Thankyou! Will definitely order again. :)

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Matthew Baxter . 2023-09-02

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Constantly missing items when food is delivered yet we have given them chance and chance again as they are our local Chinese. Our order tonight was missing the sauce and we were told it would be 45 minute wait for it to be delivered, so the food would be cold by the time this would be delivered. The receptionist Evie was extremely unhelpful. Terrible customer service.

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Emily Breeze . 2023-08-25

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Had to throw the salt and pepper squid away as too hard and prawns too and stuffed crab claws like rubber not the best wasted £20 out of a £68 order won’t be re ordering

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Mel 1 . 2023-08-25

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Order my food @7.20pm it is now 9pm food still hasn't arrived never will I order anything from Magic Wok ever again. TOTALLY UNACCEPTABLE

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Andrew Brown . 2023-08-23

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Great food but please get a card machine it's 2023

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Bruce Allen . 2023-07-08

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Had delivery tonight. First time we has meal from here. Absolutely gorgeous. Really recommend . Great service great food.

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Carol Mullins . 2023-07-01

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The food tasted fantastic but we were told it would be 45 mins. After an hour I called them and they said it would be 10 more minutes then it didn’t show up for another half hour. If you’re in no rush the food tasted great, but I wouldn’t expect quick delivery

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Mark Homes . 2023-06-06

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We always look forward to ordering from here, food never disappoints but tonight I felt the need to leave a review as our meal was also delivered by a lovely delivery driver. I did not get his name but the gent in the white van working this evening was cheery, polite and interactive. A credit to your business Magic Wok.

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victoria cummings . 2023-04-06

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Always prompt delivery...between 10mins over suspected time which is good Satay chicken and ribs slightly overcooked but food in general is very good

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julie robinson . 2023-03-30

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Just moved here this is the BEST Chinese I’ve had. So tasty..

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Josline Cuthburt . 2023-03-18

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Absolutely delicious!!! Always fresh and hot. Definitely will recommend ! Thanks

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Anna Rakoczy-Jankowska . 2023-03-04

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First time ordering rather than our usual based on recommendations. Was not disappointed food was so tasty and the satay sauce was one of the best I've ever had

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Jamie Harwood . 2023-02-11

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Best Chinese in Maidstone atm. Since the closure of wok Inn, high st 2017, all of the Chinese,s are awful, tasteless rubbish! This by far the tastiest and value for money. Nice girls on reception, only take cash,but most of them do... most orders are ready in 15 /20 minutes parking is a bit tight as on a corner double yellow lines . But we'll worth the drive across town, thanks ben

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UK Engineering Plant Services Ltd . 2023-02-06

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Had nice food delivered on time. Nice and hot. Friendly delivery driver.

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David Terry . 2023-01-15

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So pleased I found them, lovely tasty food...no grease! As I have found with many other takeaways and nice staff

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Catherine Gillett . 2022-12-03

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Lovely take away. Really tasty, best one around. Ordered delivery, arrived nice and hot.

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Liz Smith . 2022-12-03

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I have previously given this place a 5* because the food is delicious. Sadly recent experience have been seriously affected by very poor service. Forgot part of our order last time after a long wait. Then tonight 2 hour and 20 minute wait (after being quoted 50minites) ordered 6.45 arrived 9.05…no discount on the food and even the driver was embarrassed and unsure why it took so long. It’s a Thursday night so hardly prime takaway night! Will sadly been seeking a new Chinese I think in future as beginning to feel let down by this place!

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Daniel Chilmaid . 2022-11-02

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Great Chinese takeaway. The best we have had in Maidstone. Highly recommended

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Lee Mumbles . 2022-10-24

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Ordered twice now, although food was really nice; it was nearly an hour late the first time. Gave them a second go and after waiting an hour and half, with still no food, called them and they informed us they had accidentally wiped our order and wasn’t able to process it but made no attempt to contact us to sort out. So all in all, won’t order again as not worth this disappointment!

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Cara Jones . 2022-10-01

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This is absolutely ridiculous ! They made me wait for more than an hour on phone ! And they became very rude! Poor customer handling ! 👎👎👎👎👎

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Leem “AYo Logang” Roger . 2022-09-24

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2 hours and 15 minutes after ordering we are still waiting on the food..... no reply when we ring. Don't bother- order from elsewhere

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Diane Smith . 2022-09-10

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Magic! They went above and beyond to make sure we did not have to starve despite us arriving late. The food was very good. Thank you very much!

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Klaus Koschinsky . 2022-09-02

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Absolutely delicious take away tonight. Probably the best I’ve had in years.

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Bev Burgum . 2022-09-02

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Thank you for last nights meal. It was our first order with you and we really enjoyed the hot & delicious food you sent out to us.

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Taliia Pangrazi . 2022-08-21

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Food delivery took two and half hour.

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Rudra P Gurung . 2022-04-15

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The satay kitchen is to die for .

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mr Fixit . 2022-03-28

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I am still trying to find a good Chinese in Maidstone. I tried this based on the rating and reviews but the food was not fresh. The salt and pepper spare ribs tasted as though the meat had slightly gone off. The chicken balls tasted like the oil had been used to fry prawns, thereby ruining the taste. My chicken fried rice and beef in black beans sauce seemed good, but overall, I was disappointed!

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Chris Eke . 2022-02-26

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We have been ordering here for a few years now. We are always happy with the quality and the speed of service. We do tend to order and collect but have used the delivery service and is very speedy.

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LJ Rautenbach . 2022-02-26

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Best in town. Consistently good food. Satay sauce is amazing, especially when compared with competitors.

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YouTube Name . 2022-01-21

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Great food. Time and time again

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Alan Boyd . 2022-01-15

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Food is good, but service is far past poor! Order took over 2 hours to arrive (ordered at 18:50) (arrived 20:58) but after the first hour and half I rung up and was told the driver had left (I live less then 5 mins away) it didn’t turn up for another half hour, which meant the lady on the phone lied, if you are running late then be honest rather then flog people off with lies, not to mention we was given “freebies” because they knew they was at fault but then seem to of forgotten an item that was actually ordered, so unorganised and unprofessional service it’s almost laughable!

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Jordan Morris . 2021-12-11

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Food is good, better than when it was Ming's (which closed a few years ago). Can order online or by phone, can pay by card if ordering online, first time online orders get a 10% discount.

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Marc Dutton . 2021-10-25

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First time I've used this take away very good food came quicker than expected good value for money highly recommended

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Joanna Smith . 2021-10-16

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You won't find any better, food is amazing

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Karl Simpson . 2021-10-09

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This is my 3rd order in 1.5 weeks. I can honestly say this is the best chinese in Maidstone. Restaurant quality food, and I am very fussy with the quality of take out, or eating out. Really not tasted such good quality in many years. Hence the 3 orders in such a short space of time. Order now, you won't be disappointed, but possibly addicted!

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My continental giants antics Haselgrove . 2021-07-18

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Best chinese i ever tasted . Tried first time tonight .prompt pleasant service and was a saturday night too !!!!

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Katrina Wells . 2021-07-11

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This is not a 5 star it's a 6. superb food big portions.

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Gary Gordon . 2021-07-05

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It’s the best Chinese in maidstone, always quality, not hit & miss like most of the others.

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Jame Walls . 2021-05-28

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We had our first take away from here a week ago and it was delicious and really reasonably priced. Lovely service when we collected it too. Highly recommend and many thanks Magic Wok. We will be back!

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Fliss North . 2021-05-22

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Tried here tonight for the first time after seeing the great reviews and it did not disappoint! Everything was absolutely delicious and will definitely be using them again. Order arrived on time and hot! Thanks so much.

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Kirsty Turner . 2021-05-10

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Amazing , tasty food and always delivered on time ! Food always comes hot and always receive great service. Never had a bad experience and would highly recommend.

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Lauren Gent . 2021-03-15

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Food used to be really nice. Really gone down hill. They sent our food out which was wrong. Tried blaming us. Still waiting 2 months now for a refund that they promised. Terrible customer service. Swerve this place big time !!

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Charlie Stevens . 2021-03-14

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the best chinese ever 😊 such good food cant complain and a very lovely receptionist

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Ethan Horton . 2021-03-12

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Very fortunate to live 2 doors up from this place, it is very tasty. The Satay sauce in particular is amazing. It would be great to see the reward points system work on the website though.

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Charlie James . 2021-03-04

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First time trying magic wok as I’ve just moved to the area. The rice and spring rolls were nice but my chilli beef was literally just like greasy strips of over cooked batter, no trace of beef whatsoever, really quite disappointed as that’s my go-to order. Won’t be orderingagain.

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Alice Caudle . 2021-02-26

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Absolutely excellent Chinese food, always delivered on time, piping hot and great portions.plenty of meat in the house special fried rice and prawns a plenty in garlic prawns..

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Sue McCarthy . 2021-02-14

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Lovely food! Thank you magic wok!

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Nicola Thomas . 2021-01-07

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Timely, fresh, hot and delicious. My new favourite Chinese.

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Samantha Reynolds . 2021-01-06

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Delicious food, hot and fresh. The chicken satay skewers in particular were amazing, the best satay sauce I’ve ever had.

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Matt Rose . 2020-12-31

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Absolutely amazing food, on time hot and friendly service will be using them again

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Sarah Smith . 2020-12-31

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Definitely one of the best meals we’ve ever had, big portions & quality food

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John Hakeman . 2020-12-06

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Wow, real top notch takeaway. Got to say, I can't remember ever having a better takeaway. Well done 👏

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Mark Flory . 2020-11-22

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I have just had a meal for one and it was possible the best Chinese I've every had. First time I've been to The Magic Wok and it won't be the last.

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anne harwood . 2020-11-14

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Ordered twice now from Magic Wok. Really nice food and great that you can order online.

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Philip Rowe . 2020-11-01

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thought we would give this place a try because its new and yes very good food will come back again thats for sure 👍

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Chris Riddington . 2020-10-10

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If I could give it a 0 star I would We have had a few since you have been open they have been very nice and very fresh but last night was quite possible the worst Chinese we have ever had was so bad we did not eat much of the ribs were tough as old boots and everything tasted old not fresh like it has been,have you changed owners ???? And also the prices have gone up quite a bit we won’t be rushing back

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Angela Goodayle . 2020-09-06

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Fantastic food, friendly service. Would highly recommend

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lee mowberry . 2020-08-28

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Love the capital ribs and house special with cashews good honest Chinese food and a pretty receptionist too

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gary lewis . 2020-08-17

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Have just had, for the first time, a meal for my husband and myself. I ordered it at 6pm and was told it would be 45mins to 1hour - it arrived almost 45 mins on the dot. The food was delicious, it was hot: not greasy and plentiful. I would definitely recommend .

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Julia Sargeant . 2020-06-27

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My first meal from here, since the new owners took over. Absolutely superb service, and food. Will be coming back!

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Simon Miller . 2020-05-31

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So glad that you are open again!! This is the best Chinese takeaway in Maidstone by far 😀

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elizabeth kimatta . 2020-05-29

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Best Chinese in Maidstone and it's 5 seconds from my house.

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Matt Mayatt . 2020-03-27

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Used to use this Chinese for many years with the previous owner and was gutted to see it shut down. So when this placed opened naturally I had to try it and I wasn’t disappointed By far the best Chinese takeaway in Kent would recommend to anyone. Good quality food and very good value for money won’t go anywhere else now

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James Keysell . 2020-01-08

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First time we have ordered and the food is great. Great service will be ordering again

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Natalie Leggett . 2019-12-28

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Magic Wok is an amazing Chinese takeaway. Have ordered twice and both times have received amazing hot food which comes quick and ready to eat Would recommend!!

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Finlay Crowe . 2019-11-16

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First time tried this new opening Chinese takeaway,food is amazing delicious,arrives hot, fresh and tasty,friendly service,highly recommend over other local Chinese takeaway,definitely will come back again!

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Vivian Huang . 2019-11-15

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