Based on 17 opinions finded in 1 websites
Based on 17 opinions finded in 1 websites
Nº 25 in 74 in Larne
Opinions
The venue - beautiful The ambiance was very conducive to good mixing and chatting at my niece's wedding. The food was delicious and well presented. However the housekeeping was dire. No bath towels. No body creme. And the most heinous crime of all in this day and age -damp bedclothes. Yeuch! Three other guests had the same experience. These were premium rooms! The manager was brusque saying she would contact us by email on Monday. No email And this is why I m writing this review. We would recommend getting accommodations elsewhere!
Eithne D . 2024-09-03
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My nephew got married here yesterday and what an amazing place. From the minute we arrived until we left (we stayed over) everything, service, food etc was amazing. The venue looked fantastic during the day and was even more stunning at night. We stayed in one of the lodges which is an amazing addition to the estate. Couldn’t recommend this place highly enough. Brilliant choice Joe & Sinead 🥰
Marie . 2023-12-31
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Stayed overnight for friends wedding. Breakfast was very good. Room disgusting. Got a full refund but a very disappointing experience. For a deluxe room at £190 we did not expect to find what we did. Worst room we have ever stayed I. Cheap tea tray (2 nescafe sachets of coffee and 4 uht satchets of milk and 2 tea bags) and I am gluten free with no gluten free biscuit. The very least I would have expected was a coffee machine and a Gluten Free option. Very poor. The hygiene was awful as you will see in attached pictures. After 2 days my email eventually was replied to with the wrong dear name Alison and not Donna. No one available on entry to check us in and when we booked we booked for Upper room in court yard but were given room 15 at the top of the house. On querying this I was told we had been upgraded. I dread to think if this was an upgrade what the other room was like. I asked what was deluxe about the room as I saw nothing deluxe and was told because of the breakfast they felt justified to call it deluxe and NI tourist board recommended they use the word deluxe. I advised for them to review that description. I've stayed in many many places and paid much less with much much higher levels of hygiene. Please look at the photographs.. Have to say they did as a thankyou to us for highlighting problem and avoiding any further embarrassment give us a full refund. A beautiful venue but if you are a guest wanting to stay I would want to check the hygiene of the room before handing over money. A lot to be learned here.. hopefully it will improve..
Donna Dempsey . 2023-09-01
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Our daughter had her wedding here on 1st July - I cannot recommend this venue enough. Food was excellent, cooked to perfection and big helpings. Service was beyond compare and that extra mile was taken at every turn. Accommodation has to be rated 5* with a breakfast that is in keeping with the main meal. This has to be one of the top wedding venues in Northern Ireland for food, venue and staff!!
hilw2015 . 2023-07-08
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Fabulous for private birthday lunch! Good food, lovely staff in immaculate elegant rooms. The gardens were elegant and fun!
ballycarryirish2017 . 2023-04-03
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We went for dinner tonight.Sirloin Steak was delicious and Salmon Fillet was cooked perfectly.Vegetables were tasty as was the creamed potato.Staff were professional and friendly,nice welcome from Ruth on arrival.Very pleasant evening in a lovely venue.
Victor C . 2022-11-25
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