Madtom Seafood Cafe Bar in Pembrokeshire

Really lovely place, I would definitely recommend it. Friendly staff were very attentive and helpful. The steak was beautifully cooked and my partner raved about the vegetarian options too.

Went for a family meal on Sunday, the 9th of March, at lunchtime. The food was incredibly nice and worth every penny I spent. The staff were all very polite and helpful. Despite this, we were appalled by the treatment the staff received from a large table who were incredibly rude and behaved shockingly, we sat in the alcove and saw everything. It was like a scene out of Shameless. The chef even went to their table to try to calm them down. They not only confronted the young waitress there but also took in an out of control dog . I would thoroughly recommend this restaurant to anyone visiting Narberth. To everyone at Mad Tom's Land & Sea, keep up the good work. It was a pleasure to eat at your establishment.

We pre ordered our meals as we were a table of 9 on a Saturday evening. We arrived early and were seated straight away. All of the party really enjoyed their food. I had the ribs and they were absolutely amazing. Extremely tender meat, the fries were tasty & the corn on the cob covered in garlic butter was a lovely touch 😋 Good choice of drinks & the service we received off a young man was faultless. Thank you!

We had a shocking experience for a birthday celebration, my daughter’s food was delivered but it was not what was ordered, when we called the waitress to inform her, she removed the meal and a different waitress arrived at our table and stated we would have to pay for the incorrect meal and the one that was now being prepared. I had to check with others in the party that I had heard correctly, which was confirmed. I thought how bizarre, never in my experience of dining out had I encountered such abysmal customer service, no apology, my daughter actually stated her order as well as pointing to it on the menu, I was sitting opposite her so I knew when her food arrived it was incorrect. By the time her correct meal arrived, everyone else in party had finished, well apart from myself as by now my appetite had vanished and I simply could not bring myself to finish my food, the few mouthfuls I did manage was very nice. Customer service was so appalling that it made our visit memorable but for all the wrong reasons, all in party were absolutely astonished that this establishment treated paying customers in this manner. Why would you expect someone to pay for 2 meals one which they never ordered , totally outrageous. We didn’t pay for my daughter’s food but quickly paid for the rest and left. On paying the bill the waitress who took the order did apologise, which was some saving grace but still the whole experience was totally unsatisfactory and upsetting.

It is with regret that I find it necessary to write a negative review, I try to avoid doing this and over the almost 20 years writing reviews on this platform thankfully they are very few. On this occasion however I feel it necessary. Booked a birthday celebration with family, it was a Sunday so the majority of party ordered from the Sunday menu, my husband decided to have the seafood linguine which he said was okay but some ingredients missing that were stated on menu, notably mussels but this was nothing major. My daughter ordered the sea bass from the Sunday lunch menu, even pointing to it as she ordered, I know because I was sitting opposite her. When her meal arrived I knew instantly it was incorrect and we informed the waitress, a different waitress then appeared and said that my daughter would need to pay for the incorrect meal and the one now being prepared, I had to check with others in party that I had heard correctly and it was confirmed. I was absolutely astonished that customers could be treated in this manner, so much so I simply could not eat the food placed in front of me, the few mouthfuls I did eat was actually very nice. By the time the correct meal had been delivered everyone had finished their food and wanted to leave so quite rightly it was refused. Good customer service means being honest and apologising when mistakes occur and we all make them. Then to my absolute astonishment my daughter was handed a mobile phone with the owner on the other end, we could all hear the conversation and he sounded angry, and I could see my daughter was becoming upset, at this point we were the only ones in the restaurant. I felt this was totally unacceptable and bizarre, we had 2 small children in party. The chef did come to talk to us but again no apology, he did seem a nice enough chap and the conversation was civilised with no aggression. I have never encountered in my many many years of dining out being asked to pay for a meal that wasn’t ordered. Happy customers generate more positive feedback and reviews for a restaurant and excellent customer service can increase revenue. Solving problems and mistakes in an acceptable manner is key to good customer service, sadly this was very much not the case on this occasion. My daughter’s birthday was totally spoilt and for that, yes, I am extremely annoyed as it so easily could have been avoided. On a lighter note the majority of the meals that were consumed were very nice. The waitress who took our order did apologise when I paid the bill, which was very much appreciated, my advice was not to worry we all make mistakes it how we deal and learn from them that’s important.

Booked a meal for a family of 9, after reading reviews we were really looking forward to celebrating a birthday weekend away with a nice meal. I ordered the bass with the smoked bacon, laverbread & prawn veloute from the Sunday lunch menu. However, I was brought the fillet of bass with a Fishcakes and what tasted like a Thai green curry sauce. I took one mouthful and knew it wasn’t what I had ordered. I asked the waitress what the dish was and she had confirmed that it wasn’t on the Sunday lunch menu and would bring the meal I had initially ordered. Another waitress called Sarah then came out and told me they would bring me the bass meal from the Sunday lunch menu however I would be paying for the meal that was brought out initially. This was £10 more than what was on the Sunday lunch menu, I informed the waitress I wasn’t prepared to pay for something I hadn’t ordered and would like to speak to the manager. I was brought the initial meal but I had lost my appetite as all my family members had already finished their food so sent it back. A member of staff brought me a phone with the head chef/owner Tom on the other end, he became quite aggressive asking what he was supposed to do about the situation. Working in hospitality from a young age I am aware on how to treat a customer and telling me to get out of their restaurant and not resolving the issue was not what I expected. IF YOU ARE VISTING THIS AREA, AND YOU ANTICIPATE GOOD CUSTOMER SERVICE I WOULDN’T RECOMMEND EATING HERE.

Table of 9 , started well, didn’t end so well. Food that we did eat was lovely. Unfortunately due to human error the wrong meal was served to one of my family members. Instead of an apology we were told that we had to pay for the meal that was sent out even though it hadn’t been eaten and returned to the kitchen. The waitress in question whom I believe is called Sarah needs some serious soft skill training, the way she dealt with the situation was completely inappropriate and had she handled it better our experience would have been completely different and I wouldn’t be writing this review. For the sake of future customers please be warned that “The customer is always right” is not the approach this restaurant adheres too. Mad Tom himself spoke on the phone in a disrespectful, quite abrupt manner , he also could benefit from some soft skill training. Having worked in customer service for 21 years I’ll happily oblige to provide some training. There’s an etiquette that’s needs to be provided when running a business whereby you rely on customers because without customers there is no business, please consider this the next time you speak to your customers in an inappropriate way.

We were disappointed with the food. Starters were fine but We had the seafood platter but the whitebait tasted of old frying oil. The other items were ok but we asked for garlic aioli as there was nothing to dip the food in and we were told it as chargeable and whilst only 50p it seems a bit tight when spending £80 days n a fish platter when usually it’s included as standard. Our daughter had ribs and the meat was tough and she couldn’t eat it. We expected more for the cost.

We came here for my partners birthday restaurant as we were sleeping in an airbnb around the area,and it did not disappoint. We found the food to be fresh. The lobster was a hearthy dish at a fair value, and the sauce complimented the lobster meat well. We also took a whole fish and the presentation was stunning, although some people may be terrified from the fish's head. We liked it. We live far away or we would've visited this place again. Definitely recommend if you get the chance.

Fantastic food with great service. Highly recommended. Thanks

Bill was £200 for 3 of us. I had the lobster Thermidor £40 which was covered with a bright orange viscous sauce, which looked (& tasted) like it had come from a squeezy tube! Complained to waitress about that & the ‘garlic new potatoes’ which were just a mushy mess in a bowl & I couldn’t eat. The salad was nice. Nobody from the kitchen came to talk to us & nothing was deducted from the bill; Will not be returning- shame - because the serving staff were lovely!

Mrs Bald and myself decided to visit Madtom’s for Sunday lunch. Mrs Bald had eaten there recently and after her stunning ‘fish’ dish she wanted to try the Sunday lunch. We ate at 2.15pm and the place seems fairly quiet. The menu was not extensive, but we both plumped for the beef. It arrived and was a feast for the eyes. 10 hour slow roasted beef atop mashed potato with carrot and parsnip. Extra vegetables and gravy followed. Peas, cauliflower, cabbage, broccoli, carrot and parsnip all on one plate. A slight garlic aroma, which was lovely. The portions were more than enough for both of us. I followed the main with chocolate and walnut brownie. It was served with ice cream. For £7 the dessert was OK. Nothing stunning. The staff were lovely - friendly and attentive. The menus and photos of the meal are attached. We will no doubt return at some point.

Last week, I ventured into the delightful MadToms restaurant in Narberth, leaving “The Bald” at home for a rare friend-filled foodie adventure. As two modest eaters, we shared a selection that sent our taste buds into pure ecstasy: seafood linguine, mussels with garlic bread, and lobster croquettes. Perched by a window seat with a lovely view, we were promptly seated and handed menus. After a brief pause, our server appeared—not overly chirpy, thank goodness, but polite and efficient, which suited us. The food? Oh, the food. The seafood linguine was a treasure trove of the ocean—mussels, cockles, prawns, salmon, and a grand king prawn perched like a proud sentinel atop the dish. Every bite was a revelation. I devoured it with glee and would recommend it in a heartbeat to anyone heading MadToms’ way. My friend indulged in the lobster croquettes and mussels. The croquettes were crisp, generously filled, and packed with flavour. As for the mussels—cooked to perfection, with a garlicky broth so sublime that it demanded to be mopped up with the accompanying bread. Sharing them was both a blessing and a challenge because, frankly, I could have eaten the lot. The menu itself is a seafood lover’s dream, showcasing the best of local produce and Narberth’s high street suppliers. The focus on quality shines in every dish, and it’s clear the kitchen takes pride in each plate. We finished with a shared crème brûlée—a perfectly executed classic. The sugar crust shattered with a satisfying crack, revealing a velvety custard beneath that was the ideal balance of rich and light. No room for coffee this time (a tragedy, I know), but rest assured, we will be back. MadToms is consistently fantastic and remains one of the best restaurants in the area. If you haven’t been, drop everything and go—you won’t regret it.

What a beautiful meal we had here on Friday, all plates perfectly finished. And all the staff are friendly & very helpful. It well deserved 5☆ Thank you all 😁

Nice Sunday lunch. Only problem my opinion could have done with cooking the veg was raw and cold otherwise pretty decent

Outstanding food, ate with a family of four, after being totally disappointed with food when staying at Bluestone. kids meals awesome, and such a good selection on the menu.

The best Sunday lunch we have had in a restaurant ever! Put that together with friendly, helpful staff who asked you if there was anything else they could get for you or do and it was genuinely meant and what more can you ask?! Brilliant. We will be returning. Thank you.

Absolutely fantastic experience. We had the seafood sharing platter (with Lobster) and it was incredible, couldn't finish all of it. Starters and dessert course were also wonderful.

Had the seafood platter for 2 (with lobster) Absolutely superb, everything cooked and presented perfectly. We’ll definitely be back in the not too distant future. You should all be very proud of yourselves. You’re now my wife’s favourite restaurant. If you can get Peralada back in stock, even better. It’s a real Spanish jewel and a perfect accompaniment to any meal, or just a great drink in itself 🥂🥂

Beautiful restaurant with very friendly staff! Food was delicious!

Best Sunday roast I’ve eaten out for a very long time. Went with group of friends and, and we’re booking to go again. Very good service and staff were very polite and helpful.

Very friendly service. Tasty seafood and crispy baguette.

If you are looking for the best Sunday lunch of your life then please look no further! Madtom is the restaurant for you. From being welcomed with a warm smile, great service, outstanding food and beautiful wines to compliment your meal Madtom has everything to offer. We’ve never tasted beef so divine!!

Superb food and excellent service. A fantastic family lunch experience and great prices. We would definitely return again.

This fish restaurant is a true gem. The fish platter was cooked to perfection. Our South African waiter was brilliant. A fantastic dining experience all around!

Really enjoyed eating here. Foolishly over ordered and struggled to get through four small plate menu items. Stand out dish was the mussels, so good that we are going back tonight to eat them again. Stuck with seafood items so can't comment on steak, burgers etc.

My partner had the seafood sharing platter, she said it was absolutely beautiful and everything was cooked to protection (and she’s very fussy) I had the burger and it was beautiful, lots of different flavours and even tried some of the seafood (i can’t stand seafood) and even thought it was quite nice, the service was amazing and they were super friendly, sadly they don’t accept tips on card and I had no cash on me however they definitely deserve some recognition, they done everything to make sure the dinner was perfect for us. It was also a beautiful space in general to eat and we loved the decor. If we come to wales again we are definitely going there each time!

My wife and I spent a full week in Pembrokeshire in early September and ate out every night. Of all the restaurants we visited this was by far the best. Food is top class and prices reasonable especially given the quality of the food. Staff polite and service outstanding. Best restaurant we visited between Tenby, Saundersfoot, Amroth, Wooden, Stepaside and Narberth. Highly recommended.

Last minute booking. Not disappointed. Lovely meal, wine and great service. Definitely recommend 👌

Average meal,seeing total bill was £120 to charge 50p for a small amount of mayonnaise is a bit of a rip off, won't be going back.

Nice food off a good menu. Nice friendly service

Called in for coffee but ended up ordering Sunday lunch after seeing the quality of food being served on other tables. Our food was excellent and the service we received from staff was wonderful. One of the loveliest Sunday lunches we’ve had. Thank you.

Fantastic sea food. Fresh, quick and plenty of food. They forgot our deserts which was disappointing but not enough to ruin the wonderful meal.

We were in Narberth for a weeks holiday, and went here on our first night because of the Trip Advisor Reviews. We enjoyed it so much we went on our final night as well!!! We sampled Lobster, Sewin, Monkfish and Sea Bass. All were cooked beautifully and served with very interesting accompaniments. Special mention to the serving staff who were absolutely delightful. If we didn't live over 200 miles away it would definitely be a regular haunt of ours

Very welcoming , dog friendly and amazing food. The menu is soooo hard to pick from, everything on the menu is delicious and cooked to perfection. Couldn’t fault it, we will definitely be visiting again.

Amazing fresh food. Very tasty and delicious seafood. The staff is very friendly and attentive. Highly recommend

Absolutely great food and service on a Tuesday evening with limited staff. Food was fabulous sea bass and ravioli best I have had. Front of house team were great wine great value. Booking for Thursday 👍

Delicious seafood, fish, vegan options though burgers and steaks are good too. Very good value for sizeable portions and quality of food. The desserts were excellent, too. A very well thought out menu! It has been a long time since I have had such delicious food. Congratulations!

Very good! We took the sea platter to share. Fresh and excellent mussels and shrimp! Calamari and fried anchovies also good. The lobster but especially the Thermidor sauce are also perfect. Nothing to say

Lovely little place in Narberth. Staff were friendly and professional and the food was amazing. We had the Mediterranean tart and the spicey vegan burger and both were perfect. Best chips I've ever had too

Really enjoyed the food, wish there was a little more land based dishes on the menu.

Had a lovely meal last night, dishes excellent (we selected several different fish options). Friendly service. Will recommend and return. Thank you

We had a really nice meal for lunch here. The seafood was fantastic, we had the full lobster and swordfish and I can highly recommend both dishes. The service was good and the staff were friendly and attentive.

Tried to email for a reservation for food, but was completely ignored even though the email address was being advertised everywhere, including the boards outside. Turned up in case they had booked us in and not replied and staff were indifferent to us. They apologised for no availability although there were many tables free and we were quite early. Headed down the road for exceptional service at Top Joe's instead.

Amazing food and service, lovely place, lovely music and atmosphere, polite professional staff. If you like seafood.go here. They know what theyre doing 🙏

Kind service but wait for food almost 30 mins. Food is ok but burger patty could be juicier.

Between us we had sewin, seafood sharing platter, fish soup, all we're excellent, nice atmosphere, also great puddings, can't wait to get back and try some steak!

Atmosphere was amazing. Bar staff very helpful and polite . Food was excellent definitely will come back

Great service & food, enjoyed the sea bass & chunky chips!

Fantastic team and Madtom; nothing to fault food or service wise. Special thx to Alix who took care of us (Shine on 😉)

Lovely seafood if you like to splash out on a good quality meal lovely service

Visited Madtoms on Sat 18th, was seated and left for 10-15mins before being asked what drinks we wanted, ordered drinks and then food and all seemed ok. Food came after another 10-15mins and looked good, the food was very nice, albeit my wife’s fish was not hot, just warm. From there on in we were left to ourselves for the duration of our visit, no asking if all was ok, no asking if we wanted more drinks or anything, for a restaurant that was not cheap it was really poor. The main 2 waiting staff seemed more happy stood behind the bar chatting rather than serving and waiting, my drink was empty after 20mins but never got asked if I wanted another, tried to attract their attention but pretty much ignored. Would not go back as for the price was bang average.

My littlest brother has been dying to try Lobster since forever and Madtoms did not disappoint! Service was 10/10 and the food was even better. It was great!!

Exquisite!!! Fabulous service, atmosphere, wine and not to forget the food, best seafood restaurant we've ever been to and would return in the future when we visit

Our youngest treated us to lunch for my 60th birthday wow what a treat best seafood we’ve ever had. Between us we had half a lobster the hake option and the sea bass all of which arrived as delicious hearty portions. The place itself is done in a funky modern way with nice nautical references. The service was quick and friendly so will definitely be back for more!

Yet another superb lunch. The food is excellent and served with a smile!! 😁 On previous visits we have been wowed by the sharing platter, and today the Crevettes followed by the Sole didn’t disappoint!

Took friends out for a meal last night. Outstanding food yet again. Starters of crevette king prawns, duck dumplings and soft shell crabs. All delicious and king prawns were huge! The flavours were fresh and tasty. Main course... I had Monkfish with a coconut curry sauce and garlic potatoes.... just delicious. Partner had seafood linguine.... loaded with cockles, mussels, smoked salmon and huge king prawns .... total taste fest. Our friends enjoyed half a pig!!!! Slow cooked ribs with a chilli bbq sauce ..... the comment was 'best ribs he had EVER tasted. The meat fell off the bone and the portion size was unreal. The staff ...... all extremely pleasant and helpful. I highly recommend a visit .... you won't be disappointed, I guarantee. Make sure you book first as we saw a few groups turned away because they hadn't reserved a table.

Superb seafood in an excellent atmosphere with warm friendly staff. The nibbles humus and surimi fish pops and main courses mussels steamed in a parmesan garlic cream and parsley sauce for my wife and my sea bass were excellent.

Went last night. Had a great meal. Service was very attentive. Pricing very reasonable.Would Thoroughly recommend.

Simply the best & NOT to be missed!!! Had the most delicious breakfast/ brunch. So sorry i forgot to take a photo, it looked so tasty just had to dig in. Finished off with the biggest coffee ☕️, well worth the visit. Didn't realize it was open so early. will definitely be back. Thank you

Lovely seafood restaurant. Prices considerably less than what you would pay elsewhere for food of that quality. Service was excellent. Pembrokeshire cider went very well with Tenby lobster.

We had dinner in this wonderful restaurant last Sunday evening. Wow what wonderful experience lovely cocktails. The food was absolutely first class best meals we have ever had. Starters were tasty and generous .Hake was beautifully cooked sauce was amazing,lobster was huge tender and tasty, seafood linguine was also spot on. Desserts homemade and lovely especially the homemade shortbread. Must say service was exceptional young waiter knew exactly what was on the menu and very informative. Highly recommend will definitely visit again.

Can't fault it. Staff & Food are absolutely fabulous. Never disappoints.

Best sea food in Pembrokshire. Every time had different menu. Can not fault. Top quality and very clean

We had a great meal here in early March (fabulous seafood platter to share) and returned later in the month with friends. One of our group had complex dietary allergies, so I contacted the restaurant in advance to discuss what they could offer. We agreed that one couple would have the standard seafood platter, and the other couple would have a seafood platter with some amendments to meet her dietary requirements. The whole meal was brilliant (for all of us), and everyone, from front of house to kitchen staff, made sure that the meal was safe and had as much variety as possible. I cannot praise the team highly enough for producing great food, at a great price, with great customer service.

Only had breakfast with my grandson and it was lovely best breakfast. In narbarth by far very good with my grandson who is in a wheelchair lovely lovely staff

Had the most fantastic evening meal here to celebrate my daughter’s 30th birthday. There were 8 of us plus a child and 3 small dogs. From the moment of booking, the restaurant was nothing but helpful , friendly and accommodating towards us. They told us we could bring the cake with us and there was no charge for that , unlike some restaurants which make a big fuss about it and charge for the privilege. When we arrived the waiting staff were all wonderful and so genuinely friendly. They made us feel very welcome. If that wasn’t enough, the food was absolutely divine! Every single person enjoyed what they ordered and the portions were generous. I had a half lobster and it was fantastic. The chips are worth a mention too. Thanks so much to everyone at Madtom for a truly memorable evening.

Had a lovely meal at Madtom Land. & Sea this lunchtime. Heard good reports about the place, in particular the seafood and meat. Sure enough it didn’t disappoint. After some olives to start, I had the lobster with homemade bread, garlic butter and a lovely salad plus a glass of house red. Delicious. All the staff were nice. Would definitely go back.

One of the best seafood restaurants I have eaten in ! the food was incredible, I cannot give it 5 stars due to the service. I have t say it was appalling, We were told we were forgotten about being in one of the outside greenhouses, but not forgotten about once but several times. This place could go far, if they could sort out the service and give the staff some training.

Just had a fabulous sharing platter, we are stuffed to the brim. The lobster was huge, so meaty. Delicious!

Great staff and service. Foor excellent. Recommend the nibbles if you are not too hungry. Generous mains.

Great food, fantastic service and knowledgeable staff - highly recommended

Sunday roast really tasty and value for money. Service a little slow but staff very pleasant and apologetic for the wait.

We had booked here with much anticipation as my husband loves seafood. Our table was booked for 6.45. We arrived, greeted well by staff and sat at the table. We ordered a bottle of wine and after about 15 mins placed our food order. We were chatting and got chatting to the table next to us and then we realised we’d been sitting for 45 minutes and our starters hadn’t appeared. We asked the waiter who apologised and came back and told us our order hadn’t gone through to the kitchen, but our starters wouldn’t be long. Another 25 minute wait, another apology and we still had no starters. Every other table near us had been served and the people next to us ( who arrived 15 mins after we sat down) had food. Eventually we told them to leave it, we’d go elsewhere. They didn’t charge us for the bottle of wine, and we left. The time was about 8.30 by now, we were hungry and luckily for us the hotel we were staying in next door has a restaurant and we had a fantastic pizza in there. But we had booked a night away in Narberth especially to come here so a bit of a wasted trip for us.

Myself & my husband enjoyed an amazing Sunday roast dinner. Great & friendly service from start to finish. Will definitely be returning in the future.

Every bite - Delicious!! BENDIGEDIG!!!

Amazing food, amazing staff, amazing service, Harvey and Jake were stand out servers!

We visited this evening (27.02) as two adults, two young children and a newborn baby and we all thoroughly enjoyed! The food was top notch! The portion size was huge, so much so that none of us finished and the quality was second to none. As well as the food being brilliant, so was the service. I didn’t catch the name of our server but he was attentive, polite and even managed to get us a side of beans for our two year old even though they don’t usually serve them - what a star! We’ll definitely be back as a family but also with friends or for a date as it can truly cater for all

If you like sea food, you MUST visit! Personally I'm not a lover of sea food but I may be changing my mind after dining here..simply WOW!!!

Went to Madtoms tonight, was greeted with a warm welcome from Henry who was attentive and very friendly. Would recommend this place to family and friends and i will be coming back! 5 stars!!!

Wonderful lunch. Best mussels and chips I've had in ages. My husband had the brill - which he said was brill!! Will be back soon.

Staying at nearby Bluestone and booked last minute. Amazing welcome and brilliant food. The steaks are massive and the lobster was perfect! Adapted a meal for our daughter and reduced the price! Spotlessly clean and lovely atmosphere. Will definitely be back!

Visited Madtoms in July 2023, we sat in one of their fab greenhouse seating areas, as we had a puppy with us. As you can see by the photos, the standard of food was exceptional. Incredibly tasty, incredibly fresh. Our starters came out promptly, the mains were lovely - the fish platter was huge, it had mussels, whitebait, calamari, prawns and we added a Tenby lobster - so delicious, came with mini loaves of bread and chips. The service was good, although they were busy that evening they were very attentive. Overall, I would highly recommend visiting if you are in the area.

Busy weeknight evening (night before Valentine’s + half term) but they kindly squeezed us in. And so glad they did. Food was absolutely delicious! We had the Tenby lobster and the ribs and both were just perfect. Service and wait time was as you’d expect for a busy small independent restaurant but honestly don’t mind waiting when atmosphere and drinks are so good, and food was 100% worth the wait. One of the best meals out we’ve had in a long time.

Our second visit and a great way to kick off our few days away. We loved the little fish pops and panko prawns. Lovely Pembrokeshire lobster and plaice. See you next time!

The food was amazing and the staff we great. Jamie served us and helped us choose our dinner - he was helpful and good fun. We both had fish dishes and they were top notch.

We booked Madtom for our sons 30th birthday thinking it would be an excellent restaurant, partly due to the high priced food and a 4.7 rating. We were therefore expecting great food and service. However, it was a very bad choice indeed. We had appalling service from non-attentive lazy staff, partial food orders being delivered to our table at different times. In fact my son, whos birthday it was, had a meal presented to him which was completely different to the one he ordered. The staff apologised and had the correct meal cooked. However by the time he got his correct meal, everyone else at our table had finished eating and he'd lost his appetite. Not once were we ever asked by staff if everything was OK with our meal or if we wanted any drinks as they were too busy polishing glasses and chatting to each other behind the bar. We ended up calling them over to take a drinks order. We even had to ask for salt and pepper!! Might i add the restaurant wasn't busy either. One of the guests at our table had an micro sized portion of chicken which cost £18 and he also ordered two lime and sodas which cost a staggering £8.40!!! It was a memorable 30th birthday party for all the WRONG reasons and it really upset us all.

We booked Madtom for our sons 30th birthday thinking it would be an excellent restaurant, partly due to the high priced food and a 4.7 rating. We were therefore expecting great food and service. However, it was a very bad choice indeed. We had appalling service from non-attentive lazy staff, partial food orders being delivered to our table at different times. In fact my son, whos birthday it was, had a meal presented to him which was completely different to the one he ordered. The staff apologised and had the correct meal cooked. However by the time he got his correct meal, everyone else at our table had finished eating and he'd lost his appetite. Not once were we ever asked by staff if everything was OK with our meal or if we wanted any drinks as they were too busy polishing glasses and chatting to each other behind the bar. We ended up calling them over to take a drinks order. We even had to ask for salt and pepper!! Might i add the restaurant wasn't busy either. One of the guests at our table had an micro sized portion of chicken which cost £18 and he also ordered two lime and sodas which cost a staggering £8.40!!! It was a memorable 30th birthday party for all the WRONG reasons and it really upset us all.

Really enjoyed our visit last night, staff were most welcoming, menu was difficult to choose from for a first visit, everything sounds delicious. Busy on a January Wednesday is not easy in Pembrokeshire, that speaks volumes. We have been wanting to visit for a while. I opted for a steak , my better half had fish stew. Food was excellent. No seasoning on the table was talked about, no need for that was the verdict 👌 We will return, the starter menu needs exploring!

The service here was great, as was our table. The meal started well with nice olives and dips but the meal was not terribly generous- £15 for 3 large prawns and a bit of salad (no homemade bread or whipped butter as in 2022) is too much. The lobster was rubbery and over- buttery, the fish medley was too saucy with not enough fish. The chips were over salted.. What a shame! This is a lovely location and there is real potential. The chance to delight was unfortunately missed. We understand how difficult it is for restaurants in this economic climate, but we hoped for slightly better cooking.

Food was bland, meals weren't even being served (birthday boys food was served once we all finished ours). Polite staff, but poor service. Lobster was like rubber. Chicken was dry. Considering we were the ONLY table having food, I wouldn't really expect so many plates either being forgotten or late to the table. I personally wouldn't go again.

Late evening walk in for two, staff were very welcoming and accommodating. Starter and mains were fabulous, really quite reasonable for the quality and size of the portions. Also the Welsh Ale is very tasty. Ambient music was excellent. Thank you 😊

Came here yesterday with 2 friends and my girlfriend on recommendation of another friend. We eat out alot and was looking forward to this but as we started the lady taking the order was leaning on the chair the whole time taking the order. I asked for starters to come out with mains because I was only one having starter but it didn't. My friends fish and chips didn't come with tartar sauce, the venison burger obviously comes to the restaurant wrapped in plastic because my friend found a good part of it in his meal. My girlfriends corn on the cob came out stone cold and I had to ask for cutlery. I asked for sauces and some salt which turned up 10/15 minutes after the food did. They didn't do check backs until we actually finished our meals aswell and we didn't bother complaining because the waitress made it clear they had a rubbish day. The steak and peppercorn sauce was banging tho! All round though, I feel 2 star is generous specially for how expensive the food it.

We were very much looking forward to eating there. The staff were welcoming and accommodated us booking an earlier table. I am not sure if they were having an off day, but anything fried was very overcooked, the batter being hard and dark brown. The bread was also extremely salty and overbaked. We ordered the seafood platter and a fish and chips. The lobster, mussels and pea puree (that accompanied the fish and chips) were delicious.

Thanks to all at Mad Tom's for such a perfect day yesterday. 15 for lunch and it was excellent!!! With great service to boot!! So grateful to you guys xx

One of our favourite eateries in Narberth Moving to a larger premises across the square, looking forward to visiting the new place soon.

We didn't stay so I can't comment on the rooms. We were staying in narbeth for a week and came across madtoms when looking for a drink in town. The place smelled unreal, the seafood smell is just something else. After having one drink we booked for the following night to go back for the seafood sharer (£40). As it was a holiday we thought why not add the whole lobster for an extra £30... well we shouldn't have. The tail meat was tough as and stringy. The sharer platter was excellent but have to give 4 stars for the tough lobster... the lidl frozen one I've cooked at home is smaller but easier to eat (I don't fight with food) In summary, definitely go to madtoms, just don't jump on the lobster, there are much better items on the menu

Fantastic meal as usual! The greenhouses are so atmospheric on a cold dark evening!

My hubby and I visited this evening and had the most wonderful experience! The service was impeccable and the food was gorgeous. A truly lovely evening - we will no doubt be returning. Thank you

Seafood platter is one of the best you'll ever have!