Madhu,s in City of London, Westminster - Phone Number, Reservations, Reviews

Five of us went for afternoon tea for my sister-in-law 60th the food was absolutely delicious. The service was amazing. The staff did not hover over us. We were not rushed and after the afternoon tea we sat in the lounge and ordered a bottle of Prosecco and once again we were not rushed. Absolutely beautiful decor and ambience. Neha could not do enough for us by taking all our photos that we wanted. Which were a lot 😂 I would highly recommend this place and will definitely go there again.

Food was actually not bad, but service was so slow: took >20 mins for drinks to arrive. Cocktails were very ordinary and pricey to boot. Decor pretty dated. There are loads of top Indian restaurant alternatives with 5 mins walk.

Since this Indian restaurant is situated at The Dilly we opted to have dinner there the place is amazing food was great very very good staff were extremely professional

Visited this gorgeous room for afternoon tea. If you are looking for a London afternoon tea experience with spicier flavors (specifically Punjabi) this is a wonderful choice. The space is beautiful, the service lovely. The location is a classic hotel.

Visited this place for my anniversary. Nice place, even though the sofas were filthy before we entered the part to have the afternoon tea. There could have been some bollywood music playing in the background since it's an indian afternoon tea. Food was average and not everything was indian. I sat down and my cup was filthy - I had asked for it to be changed. The bombay sandwich was vile, some strange taste. The TINY TINY indian bites were nice and the sandwiches very boring and very average. NO REFILLS OF FOOD. JUST THE TEA. Desserts were awful as well. They charge 12.5% service charge - I didn't even get my tea poured as I have done in previous afternoon teas I have been too. Upped the price from £38 to £43 - and for what! Super disappointed and do not recommend. Save your money and spend it on going to the Ritz which I cannot fault. Stick to what you know. Waste of £110.

Best Indian restaurant to go for a dinner, their ambience and food are perfect match surely coming back to this place. Special mention to Arbaaz who took extra care for us and we were looked after really well.

The food had a decent selection and the tea was great. I celebrated my 50th with family of 14. Was happily given top up of food and tea as and when required. Darshan hosted the table and looked after us well. I don’t think I’ll be able to enjoy any other afternoon tea as much now.

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We visited this venue as a Mother’s Day treat which was booked 4 weeks in advance. Throughout the experience we enjoyed the visit. The food was awesome, the service was great and everyone was welcoming. My only criticism is the cost for kids considering the food options for kids. I think it’s slightly overpriced for them, but again this is London.

We were loooked after by Priyanshi and she was very attentive and pleasant throughout the day. She explained the hai chai afternoon tea menu and teas and we have the best afternoon tea in an awesome venue. The food and teas were great, would definitely recommended and come back. We really enjoyed the day, it was comfortable and pleasant and ticked all the right boxes.

I went for high tea on Valentine’s Day. The high tea was good and food was tasty. However, unlike other Indian high tea they do not refill the food for free. The food was enough to be full afterwards but could have done with a few refills offered. Also being Valentine’s Day the same menu was £10/person higher than the normal days but there was no additional decoration or service for the additional money paid.

We came for afternoon tea. Whilst the service was efficient and attentive I felt the staff were missing a warmth, friendliness about them which can really affect the whole experience of afternoon tea in Mayfair. The food itself was average, definitely over-priced for what it was. Would I go back? Probably not as once you've had it once, you don't really fancy it again.

We had an amazing afternoon tea at Madhus , the scenery is grand and elegant , the food was delicious and faultless , the service was impeccable! Our waiter Sion and waitress Jaldi require a special mention for their attentiveness throughout our afternoon tea !! Recommending the masala tea.

We dined at Madhu’s again for high tea this weekend following our December 2023 visit and received excellent service from Joseph and his team. The flow of the meals were as expected and hot tea at our fingertips throughout the visit. The food was good and had a lovely bite to it in keeping with its theme which seperates the experience from other high tea venues that I have tried. The restaurant surroundings are lovely and the staff were warm and friendly. What I appreciated most about this visit is the willingness of the team to deliver a great experience. Thank you again to Joseph and his team!

Went for afternoon tea one Saturday in January. Customer service was slow throughout. Although special shout out to AB, who went above and beyond to make our experience more memorable, and apologised on behalf of the chefs when I gave feedback on the food. Managers were picky as to which tables they went to. As I left I asked for a manage email address, to which a manager gave me a card rather than ask me for real time feedback - gave me a feeling that they expect this more often than not. Food - half was decent, half was bland. I had the non-veg afternoon tea - the chicken wrap was seasoned and spicy; same for the salmon sandwich; cucumber sandwich was dry and tasteless. Samosas freshly hot, could do with more seasoning; lamb burger undercooked. Bomber sandwich - a theatrical display was made of this however nothing too extraordinary. The prawn canapé - did not taste of anything. Desserts - all moussy type and not enough fresh flavours. The mango purée tasted similar to the tin bought from VB. Scones - one can buy better shop bought, very dry and undercooked. Chai - my dad makes a better version at home and even the Dishoom chai has more flavour and spices. My friend’s a food blogger and rated this a 5.5/6 out of 10. Ambience - pretty decent - this is what you’re paying for. Location - green park so easily accessible. Prices are going up 4/2 by a fiver - there are better places for this price in London that can be recommended

We stayed at the Dilly for 2 nights with our 7 year old disabled daughter, meeting friends from America who we haven’t seen in 10 years. The hotel has a downstairs piano bar and an independent bar/restaurant upstairs (Madhu’s). We decided to spend our evenings here and found an area in the corner of the bar out the way. Services is very slow and the drinks are of a good quality but very expensive. We had a bar bill of around £400 both nights for the 5 of us. On our second visit and spending around 4 hours chatting and drinking in the bar, A small gentleman was walking the floor and for some reason after talking to the young front of house girl, made it over to our table, where nobody else was sat near us addressing the noise levels and particularly seemed to be directed at our 7 year old daughter. When challenged about this he confirmed he had received no complaints and was is only doing to come over as he felt the noise levels were no high. My daughter was the only child in the bar area, which children are allowed, is disabled with some sensory issues, as explained but even so I do not believe nor the guests we were with, was being loud and was simply enjoying herself talking to our American friends. Hate to use the phrase however this was definitely a case of ‘small man syndrome’ and he came across very arrogant and can only presume he was trying to impress certain members of his staff. Even though our American friends have two days left of their time in London and the Dilly they have already said they will refuse to go back in here for a drink. Maybe if they didn’t allow children or called the bar the library, this may make this very arrogant man happy in his job. Very disappointing end to two days shared with our friends at Madhu’s and why a manager addressed our daughter in this way.

I attended for a friend's birthday dinner here a few nights ago. The service was immaculate and the food was delicious. One gentleman in particular who was working in the downstairs bar (Vincent) really went out of his way to ensure we were happy. He offered to take our group photos and ensured we captured the evening. Thank you, Vincent!

We were customers staying at the Dilly. Had booked a table for 4 for 20.00 (Five days previously). Arrived at 20.00 and had to wait 10 minutes for a table. Had to wait a further 20 minutes before they took our order. Food was very good but service was slow.

We went for afternoon tea at Madhu's. The decor is stunning and the service was very good. We were served by Shweta. What we liked, the sandwiches, the Bombay sandwich and the cakes. The tandoori chai (masala tea) was also good. I didn't enjoy the scones or jam. I was a presented with a large birthday macaroon which was nice. Overall its good value compared to many of the very expensive afternoon teas. If you want a top afternoon tea then you have to pay approx £75 in some hotels.

Amazing ambiance, beautiful decor and delicious food. It has been a great experience and a pleasure to wine and dine in such an amazing restaurant set in an elegant and high-end hotel. Complimentary poppadums and chutneys were served as soon as we sat at our table which was nice. Our waiter, DARSHAN was very attentive, polite and welcoming and made sure we enjoyed our evening. He explained the drinks and food menu and gave us time to decide. For starters I ended up going for the Palak Patta Chaat - This was amazing, highly recommend and great choice. For mains I had Rogan Josh with Pilau rice and Tandoori Naan. Again this was beautifuly cooked, the meat melted in my mouth, the rice was soft, moist with a clean and sweet taste and it had a wonderful fragrance. We also had the Lamb Shank, braised in a signature sauce and again melted in my mouth, the flavours took control of my taste buds and I wanted more. We also had a selection of cocktails with my favourite being the Caribbean Crash, if you like sweet then this is for you. I want to reach out once again about the service, the waiting staff are very professional, polite and welcoming. Excellent service is what makes a good business as well as the food and without these two then why bother. Highly recommend and definitely will return.