Mad Hatters Gornal in Dudley

Food cooked to order. Staff friendly and will attend to your every need. If you ring to ask anything & the phone isn’t answered then leave a message & someone will get back to you.

Took my 9 year old daughter for afternoon tea and it didn’t disappoint. Have been meaning to go here for. Years and was glad we did. It’s quirky decor is all in theme with the mad hatter even down to the glass which had Alice in wonderland on. We both thought it was lovely. Our afternoon tea had plenty on and we could chose what slice of cake we wanted with it. Both the ladies were friendly and it was busy so would recommend booking especially if there is a few of you. All the food that came out looked lovely, will definitely be returning.

For my 25th birthday we custom ordered these amazing highland cow cakes. The service was exceptional and they were really friendly and open to these custom cupcakes. Absolutely unreal design and so delicious! Shall be ordering and visiting again soon! A huge thank you to the team for this!

Got recommended this place by friends, and the place happened to have a 2 for 1 offer on for afternoon tea. It didn't disappoint , you get to select your cake from the cabinet. They cater for dietary requirements, and we found there was plenty of sandwiches and cakes for us. Will return to try the savoury afternoon tea which looked very tempting. Note, it's only small and very popular so booking is recommended.

I hired the venue on a Sunday for a baby shower afternoon tea and it did not disappoint. Everyone enjoyed it, the food was fab, they did a cute version for the children. The two ladies could not of been more helpful and attentive. Would defo recommend anyone to go or hire. Thank you.

I have been here several times with my friend. Personally I really like it, it’s quirky and it’s not massive so if you have mobility issues it could be difficult but I think if you know that you can expect it when you go inside. Parking is difficult and on both occasions I’ve been we have used my friends blue badge to park on a yellow line, as is permitted. There are some tables and chairs outside but not a lot of space. The menu items are fine and the ploughman’s and cake are in my view tasty. The kitchen area is close to the table area. I enjoy going and would take take my niece aged 5 for a quirky snack. I would though check before going if a larger group of people.

Been a couple of times and was equally disappointed, took my daughter for milkshakes to find they’d got no ice cream and second time they had stopped serving food even though it wasn’t that late .. it’s a long way to go to be disappointed

Had a baby shower afternoon tea here recently with 19 guests including a few dietary requirements. It was all well handled, food was great, staff were friendly and accommodating. And apparently the gluten free scones were the best gluten free scones around. Great!

I booked afternoon tea at Mad Hatters and it was amazing, the place was so in keeping with the theme and the afternoon tea I was blown away by the price for what you get. I've paid way more or much less before. The girls were all super helpful and we all received prompt service. The food served with the afternoon tea was all home cooked and fresh and you could chose a slice of cake and it was absolutely delicious although I did have to take it home with me! Would definitely come again

Went for breakfast it was so cold inside waitress still wearing coat checked website for prices traditional breakfast £6.50 menu £7.50 ordered 2 traditional breakfast 1 muffin brought drinks finally put on electric heater then electric switches tripped had to move because electric box above us had no hash browns because cleaning fryer hash browns can be cooked in a number of ways and why clean fryer first thing when cooking breakfast leave til end of day food came not great mushrooms not fresh and burnt wasn't asked how we would like eggs muffin was very sad looking the waitress doesn't know what customer service is couldn't even crack smile been there couple years ago and was great so sad as in a thriving village 2 breakfasts and 2 coffee's just under £19.00 won't go again too expensive

Stopped off here today whilst cutting the traffic jam out on the Himley road. Thank you roadworks 👏, such a welcoming place, and a fantastic menu. I had a hankering for toasted tea cakes but they have Eggs Royal (poached eggs & salmon on a muffin) which tempted me away from the tea cakes, the eggs were cooked to perfection and the hollandaise sauce was so tasty. The wife had a bacon and sausage sandwich which was amazing, the bread was so fresh too. It had tables reserved for later in the day which is encouraging and the decor was in tune with the name of the place. The only thing that knocked it down was how cold it was in there, it might be because of it being first thing but I had to mention it. Other than that it was a great visit and will be back again. 🙌🙌

This is a fantastic place to meet up with friend and strangers, drink coffee, eat cake, put the world to rights and of course crochet. Everyone is made welcome, it's friendly,the food is great and always freshly made.and the cakes are home made and moreish. We'll worth visiting. Take in the quirky interior and don't forget yr cake

Surprised my sister with a birthday afternoon tea. Everything was fresh, delicious and plenty of choice. Scones were so fresh they melted in our mouths. The staff were so friendly and welcoming nothing was too much trouble. The afternoon tea was so filling we had to take goodie bags home with us to eat later. My sister was made to feel special and we thoroughly enjoyed the experience. will be back very soon. 😊😊😊😊

Very disappointed with our take out afternoon tea. Tea for two £30 and everything was dry. Sandwiches very plain and dry and cakes and scones didn't even look appetising, alot of money paid and def not worth half of what we paid!

We had an afternoon tea. We got to choose which cakes we got and there was good potion size made and very lovely presented. The interior was cute and always a point to focus on and talk about. Very good for all ages old and young and in between even the babies could be stimulated from looking at the ceiling

My sister and l called in the Mad hatter today. This was my first visit. We were served by a lovely lady. We then enjoyed our cream tea, it was very enjoyable and we shall call again. Many thanks

We wanted somewhere local and quirky to celebrate our golden wedding. The place is certainly quirky and today very full. It was also very smoky due to something burning in the kitchen. It was very busy today with all tables occupied except for ours and so we took our seats. It was at least ten minutes before we were asked if we wanted tea or coffee and a further 35 minutes before our afternoon tea arrived. There was no "sorry to keep you waiting". The afternoon was plentiful and tasty but not a lot of choice with fillings in the sandwiches cheese and pickle or ham with just one cream cheese and cucumber. Two of the scones were ok but the third was like a flat pancake. The little cakes at the top of the stand were good although the pastry slices were under done. However the tea was filling and had to take the large slices of cake home. We had difficulty in catching the eye of the waitress to get another pot of tea and to get the bill. Despite the service I still left a generous tip which would be the easiest tip the waitress has ever earned but we won't be going back. Value for money ... just!

Once again Sunday lunches for the family. 6 meals and sweets delivered. All very good and plenty of it. Thank you once again Mad Hatters, it is so nice to entertain the family without all of the hassle. Excellent service and definitely a life saver.

We ordered 4 Sunday lunches for around 1pm on 22nd August. .At approx 1.10 the lunches arrived. The driver brought them to the door, (2 courses each for 4 people). Everything was packaged exactly as we had asked and I gave the agreed price to the gentleman who delivered them He declined any payment saying that he had been let down by his staff and as the meals were not up to his usual standard he would not take any money, To be honest I was a little taken aback and the man just walked off and got into his car before I had chance to say anything. We had guests so I went in and we had our meal. The food was excellent and everything was eaten and enjoyed. The only thing that was slightly different to normal was the presentation but that did not spoil our enjoyment. I just wanted to say a massive thank you to this gentleman who had not only cooked our delicious meals but had also made sure we were not let down by delivering them, for free, himself. We have had several meals and afternoon teas from this company and always found them to be excellent. I am so amazed that someone would cook, deliver and not accept payment for 4 meals and four sweets without his full staff numbers just to ensure his customers were not left high and dry. I will certainly order again and again. This type of business deserves everyone to get behind them. Once again, thank you so much. I don't know your name but I wish you every success and would, and will, recommend you to everyone who will listen. Thank you so.much. Jane

Myself & my Daughter visited for a birthday treat for us both. This was to die for, amazing sandwiches & cakes, excellent service, staff very friendly. Defo will be visiting again

Had surprise afternoon tea today for wedding anniversary. Ordered and collected by daughter. so lovely Lovely fresh sandwiches and cakes. Also fruit, salad crisps and cake. The best Brownie I've ever had. Thank you The Walker family xx

We ordered a mothers day afternoon tea today and unfortunately it was not satisfactory. The sandwiches provided were not the ones stated on their Instagram post. We recieved random amount of each sandwich like 4 ham ones and 1 cucumber. Also the cheese one didn't have any onion or chutney as stated...it was just a cheese sandwich. Also we asked for egg option sandwiches and didnt even got any at all. I dont feel this is worth £16. They shouldn't advertise one thing and provide another.

I had a surprise birthday gift of this afternoon tea. It was delivered by a very friendly man and was set out in a lovely covered tray. There were 16 quartered sandwiches which were superb, salad, 2 packets of crisps, tangerine segments, mini marshmallows, 2 tea bags, 2 scones with cream and tubs of strawberry jam and 8 fabulous cakes. it was absolutely wonderful and made my day. Thank you Mad Hatter, I will be using you in future.

I have used Mad Hatters a few times for Afternoon Tea deliveries and have always been extremely pleased with the quality and service. I thought I would try they’re Sunday Roast and can truly say it was amazing I will definitely be ordering another one soon. Fabulous food and excellent service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Kirsty and Brett are lovely and thier tea rooms is great. I work right by and sometimes have my lunch from here. The mushrooms on toast is to die for! Kirsty made cupcakes for my daughters birthday and they went down a treat. Highly recommend

What a brilliant idea ! Afternoon tea with a twist . Witches fingers, pumpkin pretzels cheese and bacon coffins and very yummy decorated cakes (plenty of choice ) two much to eat so took them home. What a brilliant place to eat the kids dressed up and social distancing was adhered to with screens in place so no tables were touching or people walking past us. Keep up the good work and great ideas would definitely go again. Pleasant staff and not over crowded. Well done guys

Needed a quick cuppa Saturday afternoon, 26 September 2020.Quirkily decorated tea room with an Alice in Wonderland theme. Welcomed warmly and served a very good tea in a decent pot with cups and saucers. I had a (necessarily) gluten free brownie which appeared to be home made and was served warm with a little pot of cream (delicious!) My partner had carrot cake and loved it too. Total cost was £8 which we thought was very good value.

Booked over a month ago for my moms birthday, on arrival was really disappointed to see no social distancing. The table where they wanted us to sit was right in the middle of all the other tables with everyone walking past.I refused to stay, NO SAFETY AT ALL!

The service is poor and slow, we arrived at the cafe and we waiting 5-10 minutes to be seated even though all tables were free. There were 4 of us. We finally sat down and only one menu on the table and it didn’t look clean or wiped down especially with Covid concerns. We ordered drinks and food, drinks came first and we waited about 40 minutes for omelettes, and egg on toast, it shouldn’t take that long for eggs to be cooked! The drinks were finished before the food came so had to order more drinks The food was ok in the end. Waited ages for the bill and it was wrong finally it came The staff are rude I guess this place is only good for afternoon tea I wouldn’t go for breakfast

We was greeted by a lovely member of staff and was shown to our revised table.The owner then came over and asked if it was a special occasion my daughter told her that it had been her birthday 3rd and mine 4th Aug. Then the staff gave us both birthday cards. That was just so lovely.When the afternoon tea cake stand came out the array of colors was just so incredibly beautiful. bottom tier full of sandwiches and salad. The middle tier my choice of cake and a scone with grapes and strawberries then my daughters scone. Top tier was mini cakes, strawberries and grapes. We drank 2 tea pots of tea. We really had a lovely afternoon

We had an afternoon tea from this company and the cakes were unbelievably dry. When approaching the company about the cakes they have called us ‘toasters’ and have threatened to pay us a visit to discuss things face to face. It turns out they leave their cakes out for days at a time. I won’t ever be ordering again. Avoid this place!

Complain and get threatened by the staff, Even visit parents house and threaten them. all over lack of sugar in tea. Avoid at all costs

My sister had her baby shower here and it was lovely. The food and service was excellent. The scones were particularly tasty. Food and drinks were plentiful. I would highly recommend it.

We took our Mum as a treat to cheer her up. It was definitely the medicine she needed.The decor is wonderful and really brings a smile to your face. We opted for the afternoon tea for three.The sandwiches were simple and not fussy(variety of cheeses and ham).The scones were the best I've had in a long while (and I've tried a few afternoon teas).They were so light, they literally melt in your mouth. The selection of cakes were vast, I opted for the Ferrero Rocher. We really enjoyed ourselves and will definitely be going back. Would highly recommend.

Great little spot for a coffee and breakfast! Staff are friendly, place has a comfortable vibe and the coffee and food are delicious! The breakfast muffin in particular was incredible! 10/10.

I wanted to book afternoon tea as a Christmas treat for my Nan and Grandad. Kirsty's help was unbelievably fantastic. She went beyond the call of duty, got me a card for them and personally delivered it! She was helpful, kind, accommodating and did everything to make it easy for me as I live a distance from them. She arranged a bespoke tea to suit their needs. Thank you so much for great customer service. And kindness x From Natalie Baggott

My daughter and i visited here for festive afternoon tea and it was delightful. The sandwiches were very fresh and the sausage rolls very tasty as were the bowl of nibbles and crisps. The hot chocolate came with whipped cream and marshmallows and my daughter said it was delicious. The cake selection was lovely and so were the glasses of bucks fizz. The staff were very friendly and nothing was too much trouble. We are looking forward to a return visit.

The mad hatters is a little magical gem within Gornal village with a warming and welcoming environment full of wonder within the way its decorated and presented to visitors. The staff are extremely friendly, polite and professional and make each visit a pleasurable experience. We (the local residents of Gornal) feel blessed to have been gifted with this wonderful little outlet within our area. I've often said that a real English tea room/cafe like this is something you find whilst on holiday and is one of the things you remember most about your getaway. All other cafes for me have been abandoned since I've discovered the mad hatters. The food is cooked to perfection every time and is exquisite. I'm very fussy with some menu choices and the staff always cater for my (some may say) 'mad' choices. Highly recommended to anyone.

Sandwiches fresh but fillings could be more varied. Cakes and scones home made and very good. Presentation lovely and plentiful hot drinks offered.

I visited with my husband and friend and we had a lovely afternoon. The food was delicious - I shared a ploughmans lunch board with my husband and my friend had the vegetarian rainbow sandwich which was crammed with an amazing variety of vegetables & hummus. She said it was divine! None of us could resist the homemade cakes and they were well worth the calories! The staff were lovely. friendly and chatty. We have all agreed it will be a regular meeting place for us and my friend has since been back with family.

Another lovely lunch today! My friend and l both had the breakfast stack and really enjoyed it. Fabulous cakes all homemade and sooo good. We even took a couple of slices home for family who missed out!

This quirky little tea room in Gornal village is well worth a visit. Decorated in an Alice in Wonderland theme (obviously!) the food does not disappoint, neither does the friendly service. For such a small place, it has quite an extensive menu and the cakes are to die for. My son loves the Mad Hatter Stack (the ultimate breakfast) but everything we have tried is delicious.

After seeing pictures on Facebook I decided to try Mad Hatters for a spot of lunch and it did not disappoint.

Just back from this great little tea room in Gornal. Eggs benedict and ploughman's delicious, cream scone and cake delicious too! Definitely worth a visit.

Food, staff, atmosphere, menu for a tea room and value all fantastic. We go for breakfast often and thought as we wasn't happy where we were going any more and some of us follow slimming world to give it a go. So pleased we did. We all agreed we will be visiting often. Thank you

I took my friend to Mad Hatters for her 50th birthday. I booked our table previously. We were greeted by a lovely lady who showed us to our table and asked if it was a special occasion. Served us a pot of tea immediately and asked us to choose our slice of cake from a large selection. When tea was served they gave my friend a Birthday card and a little cake with a candle on top of the cake stand which she loved. Very nice sandwiches scones mini cakes and our special choices. Attentive staff all afternoon. Lovely layout and decorations throughout. A lovely afternoon!

Had a lovely afternoon. Food was gorgeous well presented and fabulous cakes. Warm scones melted in the mouth. Lovely friendly service. Would highly recommend and we will definatley be going back again.

Excellent Service and good quality food, they were understanding when I cancelled a baby shower as the baby came early but let me carry deposit over to a new booking. Staff friendly and food was delicious in a very quirky spotless environment, thank you all

Friendly pleasant staff, lovely coffee and cakes. Yet to try a breakfast... have to say they look amazing!

Visited with a friend & my 1 year old daughter. The food was DELICIOUS and the staff were very accommodating to my daughter. There was a box of books/colouring for her to explore and they provided milk with a straw for her too. No baby changing facilities, but we managed as the place as quiet. Love the quirky themed decor, would visit again if we were in the area.

Mad Hatters is a lovely tea room however I was not happy with my daughter's party.i was told we would have the place to ourselves until 1pm and the party food we had was not worth the money I paid.Very disappointed.

We have eaten here on several occasions. Very friendly village cafe with a lovely 'Alice in Wonderland' themed interior. Excellent food at reasonable prices and a great atmosphere. Caater for slimmers!

My favourite place to eat locally! Whenever I visit myself and whoever I'm with always leave extremely happy customers. The food is always perfect and the staff are lovely and friendly! I look forward to many more visits!

Visited a number of times with friends and family. Lovely little tea room, very cosy (although can be a bit difficult with a pram, however highchairs can be provided), wonderful staff, great food with slimming world options ! All round thumbs up and great to have on our doorstep !

On arrival the place was very busy and quite noisy! The tables are quite close together, so everyone's conversations can be heard. The staff, although very busy were attentive. We had prebooked an afternoon tea (£12 each) it was a selection of sandwiches (mostly cheese)a bowl of crisps, 2 scones with cream /jam, 2 slices of homemade cake and a few shop bought cakes. Tea/coffee is unlimited, but we weren't offered anymore during our stay.

Visited here for a quick drink and tea cake. Glad we did. Very nice atmosphere. Quirky and intetesting. The owner was very attentive. We have afternoon tea booked at the end of the month and can't wait. Seems like they have thought outside the box.

visited with mum had chilli and jacket potatoes and a large pot of tea very quick service . staff pleasant beautiful jacket and good pot of tea . I am late writing this as I have been busy ad forgot I visited . would go again the pre ordered afternoon tea looked amazing will have to try

Really pleasant cafe in lower Gornal. I would highly recommend the carrot cake. Seating is available inside or outside. Reasonably priced too. Would highly recommend.

Went for the afternoon tea on a Wednesday. We prebooked it a few days before hand but despite this it took nearly an hour for our food to arrive. Once we had finished we then had to go into the kitchen area to ask for the bill.

The staff were lovely & welcoming. The eggs benedict were absolutely beautiful, eggs were cooked perfectly & the Hollandaise sauce was so moreish. Will definitely be returning :)

Nipped in for breakfast with my wife as I had the day off. Pleasantly surprised with the quality of the food in such a different venue. Would definitely recommend to others.

Perfect for breakfast lunch or afternoon tea. Fresh baked cakes. Fresh cooked food. Lovely coffee prepared how you like or try a pot of tea. China cups and saucers!

Mad Hatter's has only been open a few months but it is already getting quite a reputation. It's a really fun experience based upon the Alice in Wonderland theme. The food is so tasty and great value for money. The atmosphere relaxed and the afternoon tea is a wow experience .