Lyndhurst Garden Centre in East Lindsey

Nice looking place , food looked nice although we only had cake. Not happy about a smelly rubbish bin on table and when I discreetly gave them some out of date sauce , one young lady snapped they were best before dates!! Rude and won’t be going again

So disappointed with today's meal, omelette and chips and salad , 1st Omelette was burnt. 2nd was so greasy I couldn't eat it

Popped in for a spot of lunch. I opted for the Jacket potato with homemade chilli. Well it was wonderful and accompanied by a lovely fresh salad and coleslaw. The chilli had such a depth of flavour. Would definitely recommend.

Well, we had just had lunch at the excellent White Hart in Burgh but felt like a change for dessert. Not impressed at all. Staff looked demoralised, tired and indifferent. It was still busy with Sunday lunches at 3pm but staff just had no "go" about them . I asked about one of the puddings "chocolate cake with orange" and whether there were pieces of orange or just flavour .The waitress said she didn't know but when I asked if she could find out she just looked blank and said that's how they arrived ie they don't know and are not interested in finding out!! The puddings arrived with mixed up accompaniments and I had to ask at the till for milk for my tea. Having said that, the puddings were delicious - hot chocolate fudge cake definitely recommend that!! 😋

We were shown to a dirty table that wasn’t cleaned until I asked for it to be done! I also saw another table cleared without being cleaned down with wipe or spray! Yet ready for the next occupants. Toilets too felt dirty. I feel a total lack Of management and training for their very young staff. Food otherwise was good ! Train your staff people before an episode shuts you down!

Food absolutely shocking. Such a shame as setting is lovely. As a family of four, only one meal was ok. The rest of us only partially ate our meals. I actually left 3/4 of my meal. There was also a dog poo left on the grass next to the cafe seating. I get it, the owner of the dog should have picked it up. But it shouldn’t have just been left there. Won’t be back. Took a while to get all of our order delivered as well, 1 drink came well after the meal and the onions rings were obviously cooked after the rest of our order was delivered. Needs massive improvements. Review; lasagna dry and tasteless, burgers just terrible, Childs macaroni cheese ok.

We had an English breakfast with tea and coffee...the service was excellent as usual very prompt drinks etc first class..however once again I'm afraid one ongoing problem.the plates are barely warm ,therefore beans,mushrooms, and even the sausage just warm....please guys take this on board.i myself ex caterer.my philosophy was always to the staff...hot plates,hot food,cold plates ,cold food...Best wishes to you all.

Been here 3 times now. First time had Sunday roast which was really enjoyable although bigger portions would've been welcomed. Only negative was the red cabbage (which I'm not keen on) was served on a platter with the other vegetables. As a result they were all coloured red from the bleeding red cabbage which was a bit off putting. My second meal here was from the specials board which was ham, egg and chips. Yummy. No complaints on this one. Yesterday I decided to try the wholetail scampi. I was not impressed. 8 10p sized pieces mainly consisting of breadcrumbs. Chips served in a mini basket and peas in a ramequin. The mini meal was bulked out with salad and coleslaw (which I left as I'm not keen on either) which I don't think was in the description on the menu. I certainly won't be ordering this one again. Overall this is a nice place to visit. They have a separate dog friendly area (although on my visit yesterday there was a dog running loose in the main restaurant). Reasonable prices but portion sizes could be a bit bigger.

Been to this cafe numerous times, great food, staff friendly and never had a bad experience. I would recommend! Quite shocked by the bad reviews on here.

With family recently moving to the area, we have often driven past this restaurant and decided to give it a try. We visited for lunch. We sat down took off coats and picked up menus. Immediately a waitress arrived to take our order. We asked for some time to decide. We were still studying the menus when the somewhat impatient waitress returned, asking if we wanted to order. Again we asked for more time to decide! Finally we made our choices. Hubby had scampi which was well presented and he enjoyed his meal. However, I have an unusual and not recognised intolerance, and asked if the peas which were to be served with my steak and Guinness pie could be replaced with a little salad. This didn’t seem to be a problem. I will add here, I often make this request and the substitution is made without further issue. When the bill arrived, I questioned why the cost was £1.50 over what it should have been. “It’s for your salad” replied the waitress….. I explained I had no peas so surely the salad was substituted for peas? No…. that wasn’t the case! Unbelievable!! We won’t be returning……

We called in for some lunch,we were sat there for approximately 20 minutes.In that time 2 members of staff walked past our table a couple of times and never even acknowledged us or asked if our order had been taken. Then they proceeded to serve other customers that clearly came in after us.We then decided to leave after such poor service, my wife complained to a staff member and got the excuse that they were short staffed.Funny how they had plenty of time to mess about behind the counter instead of working. We shall never set foot in there again and shall tell a lot of other people not to either.

Arrived just after 15.00 waited 7 minutes to be served waitress took drinks order and said will be back for your food order came back at 1521 put the drinks down and started to walk away and I asked what about our food order to be told we have finished serving. Not good should have told us before we ordered drinks. Coffee was not wot i ordered, cappuccino was wot I ordered. Got a dark ordinary. NOT HAPPY .

Since moving to the area recently we’ve visited Basil’s several times, and previously been very impressed with the standard of the food on offer. Certainly better than any other garden centre we’ve visited. This time we visited on a Friday at about 2pm for a meal to celebrate our wedding anniversary. The food, as usual, was delightful. What really spoilt our visit was that while we sat eating, two members of staff were cleaning around us. One lady hoovering, another mopping the floors. Not in a separate, closed off area of the restaurant, which would have been bad enough, but actually around us and other customers who were consuming their purchases. You might expect this in a dingy cafe (although I wouldn’t) but not in a licensed restaurant. If you want to compete with similar venues in your price bracket you must stop this and up your game. You’re no longer our No 1 choice in the area.

Nice cafe .. Eaten here a couple of times portions are small but nice food. Fairly expensive. Worth a visit and nice to sit outside if a sunny day.

I have visited Basil’s Coffee Shop and Resturant twice now for Sunday Lunch and I believe this is absolutely the best Sunday Lunch in the area. High quality ingredients cooked to perfection, and the potato au gratin are not to be missed. We went then took the in-laws who are 70 and 80 and they absolutely loved it too. This place is not to be missed if you want a Sunday Lunch about the ordinary.

We love this place and have now ventured out for the first time with me in a wheelchair. Excellent for easy access even for beginners like us. We took our daughter and son-in-law with us. We had four different meals, homemade beef burger, chicken burger, chilli and lasagne. Each meal was perfect with homemade chips on the burgers and lovely salad. Daughter and son-in- law managed to share a sweet as we were all so full. We had drinks and lattes and would give it all more than full marks. We will be returning in the school holidays with the grandchildren as well. Service was very friendly and quick. We went in at 2.30 as it’s a little less busy then. We even bought a cute cuddly rat doorstop on the way out. Could not have wished for a more enjoyable trip.

Painful slow service. I absolutely appreciate them being short staffed. But snail paced service is embarrassing. Beautiful food but small portioned latté. Overall a disappointing visit.

Great lunch today, shared a mature cheese and spring onion sandwich on brown bread with a portion of REAL chips not frozen. Excellent service and staff a credit .well done to all

Lovely little place at the back of the garden center great menu and staff are very friendly and helpful

Wow, why this place gone downhill so quickly. Very poor experience this week, lemonade served without the cordial being added, warmed up floppy and overdone chips served with a bacon and Brie toasted sandwich when I ordered a brie and bacon ciabatta roll, bacon cooked and warmed up again and very little ( if any) brie. Waitress wore an extremely dirty apron and on my trip t.o the loo the floor was covered in loo paper confetti! Made me look at the cafe floor, wish I hadn’t, dirty and dusty. The expresso machine reverberates around the room and you can’t hear yourself speak. On previous occasions have been served by a rude waitress who gave us a wide berth this time, thank goodness. I’ve visited Basils with my family nearly every six weeks since it opened, but I was asked to meet friends there this coming week, I point blankly refused - no not for me, and as a Skegness resident this is sad, whoever is in charge needs to review, staff, food and environment before it’s too late.

Well I was amazed at the tuna sandwich I ordered with salad and coleslaw . About a teaspoon of coleslaw , very little salad and a small sandwich . 6.75 . Plus 2.60 for a tea. . Never go back there again . Total rip-off.

Had ham sandwich with side salad and “tea spoon “ of coleslaw, terrible. For the price it was a terrible “rip off” experience, would not go again nor recommend.

We went in and sat at the first table we came to. Ordered our coffee and cake and was amazed by the minute size of it. I thought it was a child's portion. The coffee was nice but again the cup was very small so...

Basil's has become our favourite place for a weekly breakfast treat for my wife and I. The eggs on toast with bacon I have each time is the best breakfast in Lincolnshire. Basil's is clean airy & bright. Thr service quick, efficient & always with...

We popped in here on our way into Skegness for a coffee and a cake but finished up with a meal instead as the choice was good and the prices quite reasonable. The staff were lovely and very helpful. A very clean and bright cafeteria...

Visited Basil's and left feeling very disappointed. The table we were seated at was full of dirty crockery and no one came to take our order. After waiting almost 10 minutes we left. It was our first visit and will probably be our last.

A wonderful lunch in Basil's .Very pleasantly surprised a real transformation.Fantastic staff ,really lovely atmosphere ,great decor,spotlessly clean.Will return.Many thanks

We went for afternoon tea at Basils , it was excellent ! An amazing choice and lovely food , plenty of it so I had to bring some home ! Staff were really helpful and attentive

Sat at a table and chose breakfast items and drinks. Waitress arrived and said we couldn’t order food with ordering our drinks, WE HAD TO ORDER DRINKS FIRST THATS THE RULE OF THE MANAGER! Shocked to be spoken to like that as a customer we...

We decided to call in for lunch at the revamped cafe ‘Basils’ , we waited to be seated and sat on the far side in a booth . The table had used dishes on it but as we had our dog it suited us to...

Visiting a friend in Burgh Le Marsh today and decided to visit here. We had our dog with us, but a quick phone call, verified he was welcome. That alone was a plus point, but once inside, we were even more impressed. Its not the...

I am sorry to write this review as I know the place well, but since they have taken the great step of "improving" the restaurant it is just poorly managed. First of all its decor is good but not sure about the layout of the...

Open till 5.30pm but not even sandwiches available after 3.30pm because "that's when the kitchen closes", only drinks and cakes. Scone with jam and "cream" turned out to be spray cream so when you try to spread it, it just disappears. No other customers in...

Nice building, nice decor, nice cakes nice coffee. What an opportunity squandered. Clearly this is being managed by someone with absolutely no experience and no pride. Staff were poor to just appalling, one waitress slapped one of our four orders at the end of the...

Myself, son and daughter went after hearing such good reviews, however those reviews were about the cafe BEFORE the makeover, we were having the day together as it would have my husbands birthday who sadly passed only 2 months earlier so it was a sad...

We took my mum and partner out for Sunday lunch to basils. We had read some of the negative reviews so we’re a little nervous. We had 3 Sunday roasts and a pie and the meals were all excellent. We were a little disappointed the...

3 of our party had Lasagne which was absolutely disgusting. Hardly any mince in it and the pasta was three layers thick on each layer. When we complained to the manager he never apologised and said that we needed to get some manners. If I...

Our first visit to’Basils’ since it has relocated to the new building and we have to say we were very impressed by the fantastic modern environment, furniture and decor. We only had coffee and teacake which was lovely and the table service was efficient……there were...

Visited Basils restaurant this morning for breakfast for the second time . Very disappointed, menu says Gluten free options available, yet when my wife asked for gluten free toast, we were again told they only had rolls, which are no good for toast. Surely they...

The restaurant looked nice so we decided to have lunch. It was table service and the young guy came to take our drinks orders. I ordered decaf coffee as I can't have caffeine. He also took our food orders..My partner had burger and chips and...

On a rather strange weather afternoon we took refuge in this love cafe. They had a lovely selection of cakes and extremely tasty and good value. Highly recommended

This is the cafe attached to the Garden centre. Good value. Offers sandwiches and baked potatoes for lunch. Clean. No masks worn.

We were in the area visiting and were looking for farm shop to take some veg and potatoes to take home. Farm shop contains 1 cabinet with sausage bacon etc. Potatoes 90p per pound we wanted large bag £55 I think not. Clearly making large...

Not many places open for a coffee on the first day of opening out of lockdown. Our opinion - stay closed! Overall impression was one of grubbiness, despite what should be Covid compliant. Just putting hand sanitiser out doesn’t mean it’s clean! Sat at a...

A lovely meal, as always. Felt completely safe as regards Covid distancing..everyone so friendly, nothing is too much trouble.

What a fantastic restaurant find. Exceptional cleaning in place. Disinfected tables and chairs after every customer. Completed Track and Trace form - loads of hand sanitisers and social distancing. The food was very good and tasty. Ample portions. Staff very helpful and friendly. Would recommend.

This is a lovely coffee shop and great value for money. The food is excellent and the coffee shop is clean and tidy. Sadly the customer service from the staff was the huge let down for our visit. I asked the waitress what the soup...

I would recommend the cafe I went today and wow it was so nice and good prices ! Home made chips and very clean place The staff was so friendly too

We called in for lunch in the cafe, good food & quick service. Lovely home made pies. Good value for money..only negative is flies... need to sort it out, it was the same the lady time I visited a couple of years ago.

Very small tea room went in for breakfast, not a great menu, cappuccino was weak and tasteless, no chocolate sprinkles, toast thin brown bread. Could not believe how many flies there were, fly papers on Windows full of dead flies, really disgusting. Would not go...

In need of lunch after visiting Gunby Hall (wish the hall had offered sandwiches; it only served drinks, cakes and snacks) we found this cafe on the internet. We should have realised from the generally run-down state of the garden centre which we had to...

Nice cafe dog friendly. Prices reasonable. We just had coffee and scones which were great. Prices reasonable

Stopped by on a bank holiday Monday lunchtime. We chose tomato soup and Mediterranean vegetable tart from the specials board, and they were both excellent - fresh, tasty and much better than the average garden centre fare. Recommended.