Luna Kitchen in Epping Forest

First time I dined here , I would have given 5stars for food . Second time it was it was good . This is third & last. Cold food , overcooked food . Service non existent . How hard can it be to cook & prepare a traditional roast dinner. Burnt hard potatoes This was poor , poor , poor.

Very disappointing. Terrible service, missing drinks, missing starters, only one drink offered on arrival. We asked for more drinks but order never arrived- staff admitted order was never put through. Severe allergy ignored and included in the meal even though we kept asking for it to be checked with chef but was told it was fine. All meals came out cold and some meals were burnt. Very disappointing when supposed to be celebrating a family birthday. Will not go back here again and do not recommend to anyone:

Battered sausage and chips were delicious and fresh. Staff were friendly. What more could you want.

The empty car park should have been a giveaway. So bad.

Good food, served quickly, nice pub